Fake Apple iTunes emails

Recently I've been spammed a lot with fake emails saying they're from apple with the request to change my iTunes/iCloud password or to login to check some details.
As I'm a professional IT dude I love to check how those scam things work.. and guess what.. I've found out that the server the email was sent from and linked to was not secured.. i've got (webFTP) access to it and was able to browse all files..
The thing is.. Most of those emails link to look-a-like webpages where u can log in and are redirected to the official apple website..
Between the login and redirection, your account details are emailed to some email adres..
Dear Apple, it's your task now to perform extra steps. you've now got the website IP, user email,..
IP: 198.58.92.228
website owner: <edited by host>
passwords are emailed to: <edited by host>

As Stedman1 says but also read the following notes from Apple. They will alert you to the various other kinds of approach, too. Never click on a link if you are not sure of the sender.
Identifying fraudulent "phishing" email

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HT201303 Fake apple phising emails, and bogus apple site

Does anyone have an email address to report a scam to get apple IDs
I just got an bogus email, that looks real, that also leads to a fake Apple site, wanting you to check, and verify your info, including the pass word

As Stedman1 says but also read the following notes from Apple. They will alert you to the various other kinds of approach, too. Never click on a link if you are not sure of the sender.
Identifying fraudulent "phishing" email

HT1296 My email address has changed. I have successfully amended it on my computer in Apple iTunes but my iphone 4s and my iPad still show the old email address when requesting the password and will not let me update Apps. Please can anyone advise me what

My email provider has changed and I have a new one.
I amended this on my computer under my Apple iTunes account without any difficulty and it was authenticated. However, I still have the original email appearing on my iphone 4s and ipad2 and I cannot update that information. Neither can I use my usual password to update my Apps. Please can anyone assist me with simple instructions on how to change these important passwords? Thankyou in anticipation for reading and hopefully considering a solution.

Thank you, this has resolved both the iphone and ipad problem immediately. I am concerned that I may have a problem with apps that I bought under my old AppleID as they will not be recognised. Any suggestions for this please?

I have money left on an old Itunes Apple ID email account which is no longer a valid email address.. How do I transfer those funds to my new Apple ID?

I have money left on an old Itunes Apple ID email account which is no longer a valid email address.. How do I transfer those funds to my new Apple ID?
Thanks in advance for any assistance in this matter.
SandyButler4

Click here and request assistance.
(65392)

Are people getting lots of fake iTunes emails asking for personal information?

Since I bought my Mac Air I have started receiving bogus "itunes" emails asking for personal info and I would like to report it. They say my payment info needs updating so they want credit card, SS# and birthdate. Anyone know how/where to report these to Apple?

Yes, unfortunately it is pretty common.
For more information, see this document:
Identifying fraudulent "phishing" email

Hi. I tried switching my Apple ID email address to my new email address and I don't know how to switch it for iCloud and iTunes. Please help!! It seems like Apple thinks I have two separate accounts, when I just tried to simply change it!

Hi. I tried switching my Apple ID email address to my new email address and I don't know how to switch it for iCloud and iTunes. Please help!! It seems like Apple thinks I have two separate accounts, when I just tried to simply change it!

Settings > Store > Sign Out.
Sign in with the correct ID.

Is it possible to use a iCloud email account to receive emails from Apple/iTunes/AppStore?

I an wondering if it's possible somehow to receive all the emails from Apple, iTunes Store or App Store (that normally go to the Apple ID email address) to the iCloud email account (@me.com, @icloud.com) instead.
Thank you.

Yes:
Create a new exisitng mail account for the existing gmail email address.
File > New > Exisitng Mail account
or
Menu icon > New Messages > Exisitng Mail account.
The Thunderbird Mail account wizard window will appear.
Enter your name
Enter full email address
Enter password - the same one you use to logon to see your gmail emails in your webmail account.
Select to remember password.
Click on Continue.
Thunderbird will look up the configuration files.
Usually, it auto checks for IMAP, so you should not need to alter anything.
When it has located server settings, click on 'Done'.
this will create the imap mail account in Thunderbird.
Once this has been done, check settings.
You can locate them either;
Tools > Account Settings for the mail account
or
Menu icon > Options > Account Settings
or
right click on mail accoutn in FolderPane and select 'Settings'.
This link tells you what the settings should be. You will need to select the 'Thunderbird' option to see full info.
* https://support.google.com/mail/answer/78892?hl=en
Additional helpful info:
* https://support.mozilla.org/en-US/kb/thunderbird-and-gmail
Suggest you do not subscribe to see 'All Mail' folder.
It is only gmails archive of all your emails, so subscribing to see this folder will double the size of your profile and may cause some slowdown in performance.

Can I send iTunes gift to a recipient email address which is non apple account email (I.e. Comcast or Gmail) as long as the person has an apple account and device to redeem it for use.

Can I send iTunes gift to a recipient email address which is non apple account email (I.e. Comcast or Gmail) as long as the person has an apple account and device to redeem it for use.

Yes - gifts are sent to an email address not to the iTunes account, the email has a redemption code in it which the recipient then redeems. The recipient needs to be in the same country as yourself, he/she won't be able to redeem it if their account is in a different country's store.
Redeeming a gift : Redeeming iTunes Gift Cards and content codes - Apple Support

HT1918 How Do I reverse my main Apple ID email address with my Apple (iTunes) Restore email address?

How Do I reverse my main Apple ID email address with my Apple (iTunes) Restore email address?

Do the following:
Make sure you are signed into iMessage and FaceTime with your current ID. If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.) Now go to Settings>iCloud, turn off Find My iDevice and enter your current password when prompted (even though it prompts you for the password for your old ID). Then save any photo stream photos that you wish to keep to your camera roll (unless using iCloud Photo Library). When finished goThen go to Settings>iCloud, tap Sign Out and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address back to the way it was. Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your device).

Help verifying my iTunes apple id email account

hi my name is lapuritsha and i need help verifying my iTunes apple id email account.Every time i try to download something or try to get on FaceTime it says to verify my email account.and it says it has been sent but when i go to my email account it does not have it on there so what should i do?? PLEASE HELPPP

Hi ..
Contact Apple directly > Contacting Apple for support

Why am i not receiving apple itunes receipts in my email not more? i used to get them

why am i not receiving apple itunes receipts in my email not more? i used to get them

I too stopped receving receipts recently. I look at my account and all seems fine. There does not seem to be a setting, though, for having receipts sent.
What is going on?
Nick

HT1766 trying to backup up to itunes but apple id/email not coming to me

This completly helped me from the start of it. Thank you soooooooooooooooo muuuuuuuuuuuch Jasmin!!!!!!!

The apple id/email has nothing to do with the backup.
Start from the begining.
What is the problem?
Any errors?
What have you done to try to resolve the issue?

My old email account was disabled and I can't remember my password - how can I reset my password or move $ to a new itunes/email account? It seems I must have mis-typed my information because I can't answer the security questions correctly...

My old email account is disabled and I can't remember my itunes password - how can I reset my password or move $ to a new itunes/email account? It seems I must have mis-typed my account information because I can't answer the security questions correctly...

➡ https://iforgot.apple.com/

HT204053 Apple offered to install iCloud, and I allowed it. Yet when I try to sign in to iCloud using my Apple ID email and pswrd--an ID that I've been using for YEARS--I'm given the message, "This Apple ID is valid but is not an iCloud account." What is

To repeat my question, Apple offered to install iCloud, and I allowed it. Yet when I try to sign in to iCloud using my Apple ID email and pswrd--an ID that I've been using for YEARS--I'm given the message, "This Apple ID is valid but is not an iCloud account." What is going on?
Everywhere I search on Apple's Support site says to sign in to iCloud using your "Apple ID," which I did. I've had my iTunes account for years (even migrated from the old AOL account system). It's the standard email+password that everyone is supposed to use.
My main question is how can I have a valid Apple ID and not an iCloud account--if the two are supposed to be linked?
Thank you for any help you can give me!
tlj

I've tried both. First, I tried on my pc, where iTunes had installed iCloud when it last updated. I have iTunes installed on this computer (and on my iPad and iPhone), but that wasn't the issue.
So I went online, thinking I needed a separate iCloud Apple ID, but it prompted me for my current Apple ID and gave me the message about my ID being "valid" but not an iCloud account," which, lol, was what it had asked me to do in order to create one. I checked, and at least one other user is having the same issue. I'll attempt to copy/paste the Support request url: https://discussions.apple.com/thread/4430653?tstart=0
Thank you for any help you can give.
Trish

HT204053 I have recently changed my apple id email address, which was ok however I have recently changed my password and now I have icloud account/sign-in issues, can anyone help?

I changed my apple id email address last week, not a problem I just entered the correct info on my 6 apple devices for FaceTime, AppStore and iTunes.
The issue now, is that I have changed my appleid password so that the kids couldn't install any apps and charge my credit card.
Now I am getting an icloud authorisation error, it is telling me that the account (old apple id) or password are incorrect.
What have I done and how can I fix it?
Do I have to 'delete account' on my iphone and add a new one? I have just paid for the max icloud storage plan as well.

I FOUND THE SOLUTION!
I had the same exact problem. I had my old apple ID connected to a school email which did not exist anymore. My ipad was prompting me to put the password in for that ID and I could not delete it from my ipad because the "Find My Ipad" was turned on, once again prompting for password. I called apple and they said this Apple no longer exists and is not in there system, which I knew already. After hours on the phone nobody could help me. Try this.
-Go to create a new Apple ID and use the same email address as the old apple ID which is locked in on your ipad
-Create a new password and all that, it will say it send a verification link to your email, in my case my email no longer exists so I could not do this
- I called Apple to explain this problem and I asked if they could verify it for me, which they did after I convinced them it was worth a try. The guy told me that the verification shouldnt matter and should still be able to login but he did it anyway. You can try skipping this step but if it doesn't work then go ahead.
-Go to ICloud and click on your account, the email should be grayed out but it should allow you to change that password, put in the new password which you just created.
-This allowed me to sign in to accept the new terms and conditions but it said "unable to conncet to server" so I just backed out and went to "Delete Account" and it worked!
The whole idea is to re-create your old apple ID into Apple's system and then use that new password. The guy at Apple said tons of people called about this problem and nobody could solve it. I thanked him for helping me and he thanked me for helping him. I hope this helps you!

Fake Apple iTunes emails

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