False App Updates on iTunes & App Store
The list of people having this issue is growing on www.howardforums.com http://www.howardforums.com/showthread.php?t=1503808 .
Going into iTunes on the computer or the App Store on the iPhone shows apps that need to be updated, but already are. If you click "Update All" It says the apps are being updated, but they're really now.
Me too. The number of apps that "need updating" seems to be random. Sometimes none. Sometimes a few. Sometimes a lot. I looked in my Mobile Applications folder and there seems to be a lot of copies of the same App in there. In the past an update would remove the old version to the trash.
I am running the latest OSX, the latest iTunes and the latest iPhone 3G sw.
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Hi, we've been posting a podcast every two weeks on iTunes Music Store for more than a year, the podcast name is sushi pop. This is the feed that we're using http://feeds.feedburner.com/ColissioncomSushiPop but since almost a month it hasn't been published on iTunes Music Store, anyone could help us with this? Thanks a lot, have a nice day.
Neither the Store nor iTunes when subscribing is showing episodes 25 and 26.
Your earlier episodes each have two 'enclosure' tags: if both contained playable media iTunes would ignore the second (you can't have more than one enclosure per episode). However in each case the first one contains a bit.ly URL which downloads the media file. This is not acceptable to iTunes, which thus defaults to the second enclosure, which does contain a playable URL. (The test is that the URL, when pasted into a browser's address bar, plays the episode in the browser, not downloads it.)
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You need to stick to one enclosure, containing a direct URL to the media file. -
Cannot access the iTunes music store.
Is there a block on iTunes music store when you have a Polish address for your iTunes account? Since changing my address to a Polish one, I can no longer access the music store, only the software applications.
I have not been able to assess Itunes for many months - or the online software update function either. I noticed an Internet Explorer logo pops up every time I launch either function (software update or Itunes music store), then it shows the bar download at 1/3rd, where it stays until I get the timed-out message.
I went to update Explorer (in case that was the problem) and Microsoft says it stopped supporting Mac in 2005!
Is that the problem? Is Mac still using a Microsoft browser to access their updates and store, when Microsoft doesn't even support Mac anymore? I suspect so, or else why does the Explorer logo always show up?
I expect Apple is losing a lot of Itunes sales because of this. It appears I am not the only one having this ongoing problem.
Will upgrading my OS help. or will I get the same Explorer logo?
G5 Mac OS X (10.3.9)
G5 Mac OS X (10.3.9) -
How come when you had updated & installed ios6 to your ipad the apps store & itunes is not available in the Philippines.......please consider Filipino ipad & iphone users who have been downloading latest apps from store everyday...need your PROMPT ACTION
Thank you for your responses.. To Sjazbec, At least you guys in Germany and the Netherlands have some kind of posters from Apple to let you know that the feature is not available.
There is no such warning on the Irish Apple site.!
My point was that, I would not have even considered trying to reorganize my itunes library had I known that the feature is not available in Ireland.
And that falls into the domain of Apple Ireland advertising.. which I"m sorry to say is false and misleading.
There are no "posters" telling the Irish customer that icloud / itunes music is not available!
I"m not blaming Apple for not "having the feature" in Ireland.. I am upset at them for falsing advertising a feature that they cannot for whatever reason deliver to Irish customers..
To Keats 2010 LOL... Trust me there were lots of clouds in Ireland today!.. It's a long time since we've seen the sun!.. As for getting your head around the basics.. I could talk you through everything that doesn't work in Ireland if it's any help lol -
Updates in iOS App Store. Cannot connect to iTunes Store
I have been having an issue with my iPhone. Whenever I tap the updates tab on the bottom of the App Store window it pops up with a message saying that my iPhone Cannot connect to the iTunes Store. It is not an issue with my Wifi connection as I have tried over 3G. It is not my Apple ID as I have reset my password checkede all of my details and it works fine on the same Apple ID on my iPad. It is just my phone. I spent and hour on the phone with Apple Technical Support and they could not troubleshoot it, so put me through to a Senior Advisor. The phone line then cut off from Apples end. Even after I say OK to the message that opens it does not let me see my updates, it just shows a badge. Also the purchased bar in the updates section is not there. I can access the rest of the store as well, like the Top 25, Featured, Categories and Search. Just not my updates. It sounds like something so small it's not even worth it but it gets really annoying!
The guy at Tech support went through numerous things with me. Signing in and out of my Apple ID and signing in on a different one. Checking my Internet connection. Resetting my network settings. Resetting all of my settings and have you turned it off and on again? I had tried all of those previous to being on the phone with him.
I was wondering has anyone else had this problem? How can it be solved? Should I take my iPhone into an Apple Store? Should I reset it by erasing all data on it?
All feedback would be great!
ThanksHi Hamid,
I had realised that my iPhone Date & Time settings were not on auto so I can manually change them. Also I had heard rumours that other peoples' iPhones were doing the same thing as mine. I had looked into it for a day or so and found the answer on a website from Google.
I checked it and it worked!
Also thanks
Jack -
I need to update my apps in the App Store, but when i try to update, the Sign Up Apple ID pop up box came out with different Apple ID. How can I change it to mine? My iTunes Store already log in with my own Apple ID.
Just now you said the other Apple ID stored inside it, is that mean all my data back up in that the other ID?
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I updated my software in my iPad, can't connect to App Store or iTunes, It says that I have to change to US account, right now I'm in Mexico, how can I change it to my US account
Back up all data.
Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Cllck Advanced, open the DNS tab, and change the server addresses to the following:
8.8.8.8
8.8.4.4
That's Google DNS. Click OK, then Apply.
In Safari, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. If you’re using another browser, empty the cache. Test. Any difference?
Notes:
1. If you lose Internet access after making the above change to your network settings, delete the Google servers in the Network preference pane, then select the TCP/IP tab and click Renew DHCP Lease. That should restore the original DNS settings; otherwise restore them yourself. Remember that you must click Apply in order for any changes to take effect.
2. I don't use Google DNS myself, though I have tested it, and I'm not recommending it or any other DNS provider; the server addresses are offered merely for testing purposes. There may be privacy and technical issues involved in using that service, which you should investigate personally before you decide whether to keep the settings. Other public DNS services exist. -
I have recently updated my iphone 4 and now i can no longer sign in to itunes or the app store.
i need to update my apps but it wont let me log in. my email address and password are correct as i can log into itunes through the computer it just wont let me through my phone?
also it keeps asking me to enter my outlook passoword and telling me it is incorrect but again when i sign in on the computer the same information i enter lets me sign in
any suggestions?Try logging out of your Apple ID with the iTunes and App Store at Settings > iTunes and App Store. Select your Apple ID and at the window that appears, select Sign Out. Follow this by signing back in.
Regarding the Outlook password which is the password for the email account you are also accessing with the iPhone's Mail app, try deleting and recreating the account on the iPhone. -
I have an Iphone 5 6.01. I have a notice on my app store that I have an update. Tried to update, but it won't. Connected to Itunes and tried to download update for App. I can't do that either. It won't let me update any of the apps. What is wrong?
My husband and I are using the same iTunes account on all mac & pc computers, but the libraries are different on each machine. We always manually manage our music (no auto sync). iTunes is up to date on the PCs. My husband uses our joint iTunes account on his pc, but once again, has a different collection in his library from those on the other machines. He can't load any music from his PC to his iphone 4. I can load music from my mac library to my iphone 4s, but cannot load from my pc library to my iphone 4s. How can I switch my main library that it syncs with from the mac to the pc?
Thanks -
My apps will no longer update as the page will not load, I really don't understand why this is as the rest of the app store works perfectly.
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Are you putting in the address where the bank sends the monthly statement?
Apple's servers are very picky about the format of the address. If you live in the USA, then the server is expecting the style that the US Postal Service uses. One way to do this is to use the USPS ZIP Code lookup service;
https://tools.usps.com/go/ZipLookupAction!input.action
Enter the address to look up the ZIP code and then copy the exact USPS output into your iTunes account information. -
can't download anything from app store or itunes. everytime i try to install an app i get this error "there is a billing problem with a previous purchase. please update ur payment method". i have recently changed my visa debit card and home adress and when i make these changes i still get the same error.
will u please help me out?Are you listing the billing address for the card correctly? The address in the iTunes/MAS account must match the address on your bill exactly.
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My iPad will not connect to iTunes, the app store, or the update, although it will go on the internet. What to do?
And what does the error message say?
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My internet provider changed, so my username changed. I need to be able to reset my appleid NOT my password. I can't find a way to do this. Here is a scenario. I want to go into the app store to update apps, so a box pops up asking for my password, but shows my appleid as the old name. I have reset the appleid on my mac and itunes at home and works there, but when I try to go into things on the ipad, it automatically comes up with a window asking for my password, but for my old id name. I went to the manage your id section, but it won't let me in because it wants the password to the old name. So I think I need to reregister the ipad with my new userid. Icloud, Itunes, app store, everything like that won't let me in because they still show the user id as the old name.
On the iPad - go to Settings>iTunes and App Stores>Apple ID. Tap on your old ID and sign out. Then sign in with your changed/new ID.
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I have recently bought a new imac. Imported all my files etc. from my G5 using Timemachine.
Iphoto requires updating but wont!
itunes wont open up properly the text is wrong!!
I keep getting a connection failure message when trying to visit the App store.
Safari and Mail are working fine.
My Apple Id is also fine as it works with my ipad.
Any suggestions?Hello Ben, see if this might be it...
Anonymous
Post subject: NSURLErrorDomain error -1100 in OS X 10.8
If you check for software updates using the App Store in OS X 10.8 and get "NSURLErrorDomain error -1100" the problem may be with your Software Update preferences. This is particularly likely if you were using a custom Apple Software Update server. To solve the problem, quit the App Store, move the following two files (if present) to the trash, restart, and only then rerun App Store updates:
/Library/Preferences/com.apple.SoftwareUpdate.plist
/Library/Preferences/com.apple.SoftwareUpdate.plist.lockfile
http://x704.net/bbs/viewtopic.php?f=12&t=6130 -
No app store present on iPod Touch 4th gen and can't sync apps in iTunes, tried restoring/updating
I've tried everything I know to fix this problem with no luck so far, I'm hoping someone can help. Note that iTunes has been updated to the latest version (and my friend's computer is running Windows 7, if that helps at all).
My friend has an iPod Touch 4th generation. A while back he asked me to help him get apps onto the iPod, and I discovered that the App Store on the iPod itself was nowhere to be found, nor can he remember ever having one. In addition to this, he can't sync apps onto the iPod from within iTunes - the option to sync in the apps tab is greyed out. The music/movies/etc. sync just fine, however. At the time, his iPod had iOS 4.1.
After checking for parental restrictions in his iTunes and the iPod, I found that his iPod has a restrictions password set, which he doesn't know. His parents have no memory of setting restrictions and don't know the password, either.
I read online that the only way to remove the restrictions password is to restore the iPod, and since this seemed to be a good idea anyway due to the odd issue with iTunes refusing to sync apps, we restored the iPod and updated to iOS 5.1 today. Unfortunately, the App Store is still nowhere to be found, and we still can't sync apps in iTunes. The iPod still claims a restrictions password has been set as well.
I have checked and double-checked that no restrictions are set in iTunes preferences. My friend created a new iTunes account, so that shouldn't be the problem. While we're hoping to get both iTunes sync and the iPod App Store app working properly, right now he just wants to be able to get apps onto his iPod.
Does anyone have any ideas why his iPod didn't come with an App Store app, why it still doesn't have the Store after restoring, why iTunes won't sync apps, or why the restrictions password is still set after the restore? I've honestly run out of ideas as to how to fix this.
Before I posted this, I did a little more looking online about the restrictions password, which is apparently restored along with a backup. Neither of us were present during the restore (we had to leave for a couple of hours after the restore had been started), so I'm only asking this because I don't have his iPod or computer with me at the moment to test it myself - is there a way to manually cancel restoring from a backup during the process? If so, I need to restore the iPod a second time.
In the meantime, any ideas about my other three questions?
Thanks in advance for the help.
Edit: His iTunes account is authorized, by the way.What exactly happmens when you try? Error message?
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