False heartbeat failure error messages

Hello Everyone,
I am receiving false heartbeat failure error messages from all the agents in our environment.All servers are reachable and online at that time. The alerts get auto closed after 2-3 mins without any troubleshooting.
Can you please let me know how can i stop these alerts? We have configured alert emails so support team get notified of these alerts and they think something is wrong with the servers. We have two management servers and 70 agents in our environment.

Since you are receiving false heartbeat alerts for all the agents in your SCOM. There could either be a network problem on the MS servers or the agents. Check the event viewer for any network related errors or if their SCOM Health service keeps restarting
every few minutes. Check out for other errors too on the agents that might point to the cause of these alerts.
Alternatively you can increase the Heartbeat interval (default is 60 seconds) and/or the number of missed heartbeats (default is 3). If the issues get auto resolved then increasing these values to appropriate seconds and counts will not cause false
alerts for you.
Thanks, S K Agrawal

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Hello, I am getting a Kern Protection failure error message when trying to start up my Olympus DSS Player dictation software. I have been using the software without issue for years until last month. I have uninstalled and reinstalled the software.

Hello, I am getting a Kern Protection failure error message when trying to start up my Olympus DSS Player dictation software. I have been using the software without issue for years until last month. I have uninstalled and reinstalled the software and don't recall installing any new software before the issue began.
Any help would be greatly appreciated, I will post the error message below. Thanks.
Process:
DSS Player [186]
Path:
/Applications/DSS Player/DSS Player.app/Contents/MacOS/DSS Player
Identifier:
com.olympus.DSSPlayerV7
Version:
7.4.0 (0.1)
Code Type:
X86 (Native)
Parent Process: launchd [98]
Date/Time:
2013-11-23 11:44:03.999 +1100
OS Version:
Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:
209192 sec
Crashes Since Last Report:
4
Per-App Interval Since Last Report: 273602 sec
Per-App Crashes Since Last Report:   4
Anonymous UUID:
EDE95D54-CA0A-4ABC-8241-167C27AAFC1D
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000007ff4005
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0   com.OlympusSys.OlympusDSSFile
0x005e1fa3 DSSFile_GetDSSIndexMark + 1091
1   com.olympus.DSSPlayerV7
0x0004e5cf -[DSSFileManager setActive] + 61
2   com.olympus.DSSPlayerV7
0x0004a939 -[DSSFileManager setFileInfo:needMusicInfo:] + 698
3   com.olympus.DSSPlayerV7
0x000486f8 -[DSSFileManager initWithFilePath:needMusicInfo:] + 124
4   com.olympus.DSSPlayerV7
0x00009470 -[DSSMainWindowController createFileInfosNew:folderId:] + 742
5   com.olympus.DSSPlayerV7
0x0000ccd6 -[DSSMainWindowController updateFolderInfos:folderIds:] + 622
6   com.olympus.DSSPlayerV7
0x00020bdb -[DSSMainWindowController awakeFromNib] + 3665
7   com.apple.AppKit
0x0114e21c -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1646
8   com.apple.AppKit
0x0114c1a4 loadNib + 257
9   com.apple.AppKit
0x0114b7f7 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 831
10 com.apple.AppKit
0x0114b4ad +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 158
11 com.apple.AppKit
0x011dafcb -[NSWindowController loadWindow] + 223
12 com.apple.AppKit
0x01171f22 -[NSWindowController window] + 89
13 com.apple.AppKit
0x013d6dbc -[NSWindowController showWindow:] + 36
14 com.olympus.DSSPlayerV7
0x000035b4 -[DSSAppController applicationDidFinishLaunchingAfterShowSplashWindow] + 464
15 com.olympus.DSSPlayerV7
0x000065d0 -[DSSAppController completeCheckRemoteConnWhenAppLaunch] + 86
16 com.apple.Foundation
0x021b0738 __NSThreadPerformPerform + 705
17 com.apple.CoreFoundation
0x032bc42b __CFRunLoopDoSources0 + 1563
18 com.apple.CoreFoundation
0x032b9eef __CFRunLoopRun + 1071
19 com.apple.CoreFoundation
0x032b93c4 CFRunLoopRunSpecific + 452
20 com.apple.CoreFoundation
0x032b91f1 CFRunLoopRunInMode + 97
21 com.apple.HIToolbox
0x02537e04 RunCurrentEventLoopInMode + 392
22 com.apple.HIToolbox
0x02537af5 ReceiveNextEventCommon + 158
23 com.apple.HIToolbox
0x02537a3e BlockUntilNextEventMatchingListInMode + 81
24 com.apple.AppKit
0x0118e595 _DPSNextEvent + 847
25 com.apple.AppKit
0x0118ddd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
26 com.apple.AppKit
0x011501f3 -[NSApplication run] + 821
27 com.apple.AppKit
0x01148289 NSApplicationMain + 574
28 com.olympus.DSSPlayerV7
0x0000257a _start + 216
29 com.olympus.DSSPlayerV7
0x000024a1 start + 41
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0   libSystem.B.dylib
0x00f44382 kevent + 10
1   libSystem.B.dylib
0x00f44a9c _dispatch_mgr_invoke + 215
2   libSystem.B.dylib
0x00f43f59 _dispatch_queue_invoke + 163
3   libSystem.B.dylib
0x00f43cfe _dispatch_worker_thread2 + 240
4   libSystem.B.dylib
0x00f43781 _pthread_wqthread + 390
5   libSystem.B.dylib
0x00f435c6 start_wqthread + 30
Thread 2:
0   libSystem.B.dylib
0x00f43412 __workq_kernreturn + 10
1   libSystem.B.dylib
0x00f439a8 _pthread_wqthread + 941
2   libSystem.B.dylib
0x00f435c6 start_wqthread + 30
Thread 3:
0   libSystem.B.dylib
0x00f43412 __workq_kernreturn + 10
1   libSystem.B.dylib
0x00f439a8 _pthread_wqthread + 941
2   libSystem.B.dylib
0x00f435c6 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x070a5400 ebx: 0x070a5c00 ecx: 0x001b4955 edx: 0x00000024
edi: 0x07ff400e esi: 0x00000000 ebp: 0xbfffdbc8 esp: 0xbfffdb60
   ss: 0x0000001f efl: 0x00010217 eip: 0x005e1fa3   cs: 0x00000017
   ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
cr2: 0x07ff4005
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0x5a21000 - 0x5b23fe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <EB34F049-D9E1-BF19-CF03-B26A0352D40C> /usr/lib/libcrypto.0.9.8.dylib
0x5b77000 - 0x5b78ff7 com.apple.TrustEvaluationAgent 1.1 (1) <2D970A9B-77E8-EDC0-BEC6-7580D78B2843> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x5b7c000 - 0x5c34feb libFontParser.dylib ??? (???) <D2D0C922-5ED1-3AE9-6F99-707C74DF3E62> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x5cc4000 - 0x5cfeff7 libcups.2.dylib 2.8.0 (compatibility 2.0.0) <A6C207E3-7B42-926D-9C93-BE3F50B92496> /usr/lib/libcups.2.dylib
0x5d0b000 - 0x5d2bfe7 libresolv.9.dylib 41.1.0 (compatibility 1.0.0) <8C2B5FA8-2469-21C7-D297-F95A0FFE5F19> /usr/lib/libresolv.9.dylib
0x5d35000 - 0x5d35ff7 com.apple.vecLib 3.6 (vecLib 3.6) <FF4DC8B6-0AB0-DEE8-ADA8-7B57645A1F36> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x5d38000 - 0x5d42fe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <DE0E0EF6-8190-3F65-6BDD-5AC9D8A025D6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x5d4a000 - 0x5d9aff7 com.apple.framework.familycontrols 2.0.2 (2020) <C96C8A99-A40C-8B9C-1FBA-A0F46AC92F17> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x5db2000 - 0x5e60ff3 com.apple.ink.framework 1.3.3 (107) <233A981E-A2F9-56FB-8BDE-C2DEC3F20784> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x5e8a000 - 0x5ea9ff7 com.apple.CoreVideo 1.6.2 (45.6) <EB53CAA4-5EE2-C356-A954-5775F7DDD493> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x5ec0000 - 0x5eceff7 com.apple.opengl 1.6.14 (1.6.14) <82622F67-E032-0BF6-A78D-50B346E8D0FD> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x5ed6000 - 0x5f07ff7 libGLImage.dylib ??? (???) <D18E2E76-DBF4-6930-039A-F66CA0D120B3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x5f0f000 - 0x5f30fe7 com.apple.opencl 12.3.6 (12.3.6) <B4104B80-1CB3-191C-AFD3-697843C6BCFF> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x5f39000 - 0x5f3dff7 IOSurface ??? (???) <D849E1A5-6B0C-2A05-2765-850EC39BA2FF> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x5f45000 - 0x5f88ff7 libGLU.dylib ??? (???) <6CC3CE6A-7024-C685-EADA-7F9DC27128E2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x5f96000 - 0x5fa1ff7 libGL.dylib ??? (???) <3E34468F-E9A7-8EFB-FF66-5204BD5B4E21> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x5fb0000 - 0x60bcfe7 libGLProgrammability.dylib ??? (???) <6167CEB0-D8D6-C4D9-DD74-49755ADB540F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x60db000 - 0x60deff7 libCoreVMClient.dylib ??? (???) <37F56237-4ABA-E5B5-968D-70FFE357E8E0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x60e3000 - 0x60e7ff7 libGFXShared.dylib ??? (???) <09540618-2ED1-72C4-61CB-938B35927568> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x60ec000 - 0x616effb SecurityFoundation ??? (???) <A8D248DE-8670-970D-39E3-A9738CFDBEE1> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x61a5000 - 0x61aaff7 com.apple.OpenDirectory 10.6 (10.6) <C1B46982-7D3B-3CC4-3BC2-3E4B595F0231> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x61b2000 - 0x61b8fe7 com.apple.CommerceCore 1.0 (9.1) <521D067B-3BDA-D04E-E1FA-CFA526C87EB5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x61bf000 - 0x61d7ff7 com.apple.CFOpenDirectory 10.6 (10.6) <F9AFC571-3539-6B46-ABF9-46DA2B608819> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x61e8000 - 0x6235feb com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <136BFA48-D456-B677-3B5D-40A6946C3A09> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x6251000 - 0x6273fef com.apple.DirectoryService.Framework 3.6 (621.16) <5566E769-6459-78A7-DD2C-1D3068BD3932> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x627d000 - 0x628dff7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <E276514D-394B-2FDD-6264-07A444AA6A4E> /usr/lib/libsasl2.2.dylib
0x6294000 - 0x62d7ff7 com.apple.NavigationServices 3.5.4 (182) <8DC6FD4A-6C74-9C23-A4C3-715B44A8D28C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x6300000 - 0x6302ff7 com.apple.securityhi 4.0 (36638) <E7D83480-77BB-72F9-72F3-AEE198CE589F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x6307000 - 0x630ffeb +QualityPlay.dylib ??? (???) /Library/Application Support/OLYMPUS/DSSPlayer/lib/QualityPlay.dylib
0x632b000 - 0x6333feb +StandardPlay.dylib ??? (???) /Library/Application Support/OLYMPUS/DSSPlayer/lib/StandardPlay.dylib
0x635e000 - 0x6370fcf +LongPlay.dylib ??? (???) /Library/Application Support/OLYMPUS/DSSPlayer/lib/LongPlay.dylib
0x6375000 - 0x6388fdf +DSSAES.dylib ??? (???) /Library/Application Support/OLYMPUS/DSSPlayer/lib/DSSAES.dylib
0x638c000 - 0x6392fff com.apple.CommonPanels 1.2.4 (91) <CE92759E-865E-8A3B-1488-ECD497E4074D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x639a000 - 0x639dffb com.apple.help 1.3.2 (41.1) <8AC20B01-4A3B-94BA-D8AF-E39034B97D8C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x63a2000 - 0x6406fff com.apple.htmlrendering 72 (1.1.4) <0D22B190-513B-7FF6-39FC-9D336285DE08> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x6428000 - 0x643dfff com.apple.ImageCapture 6.1 (6.1) <B909459A-EAC9-A7C8-F2A9-CD757CDB59E8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x6453000 - 0x646ffe3 com.apple.openscripting 1.3.1 (???) <2A748037-D1C0-6D47-2C4A-0562AF799AC9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x647f000 - 0x64eafd7 +com.yourcompany.yourcocoaframework ??? (1.53) /Library/Frameworks/OlympusServiceProvider.framework/Versions/A/OlympusServiceP rovider
0x657c000 - 0x65b9ff7 com.apple.CoreMedia 0.484.60 (484.60) <8FAB137D-682C-6DEC-5A15-F0029A5B226F> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
0x65d4000 - 0x6701ffb com.apple.MediaToolbox 0.484.60 (484.60) <A7FE2739-64A7-40EB-A6E7-69FBCE3C87D4> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
0x6765000 - 0x6c20ff7 com.apple.VideoToolbox 0.484.60 (484.60) <B53299EC-E30F-EC04-779D-29B7113CC14A> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x6cc9000 - 0x6d10ffb com.apple.CoreMediaIOServices 140.0 (1496) <DA152F1C-8EF4-4F5E-6D60-82B1DC72EF47> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
0x6d31000 - 0x6dacfff com.apple.AppleVAFramework 4.10.27 (4.10.27) <BFD2D1CA-535C-F16F-0EB5-04905ABD65CF> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x6f9d000 - 0x6fa8ff7 libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <287DECA3-7821-32B6-724D-AE03A9A350F9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x6ff2000 - 0x6ff5ff7 libCGXType.A.dylib 545.0.0 (compatibility 64.0.0) <4D766435-EB76-C384-0127-1D20ACD74076> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x7c00000 - 0x7c3bffb libFontRegistry.dylib ??? (???) <19ED5DE0-D3AF-B229-9193-35D58FE377E5> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistry.dylib
0x7e04000 - 0x7e37fff libTrueTypeScaler.dylib ??? (???) <8ADB7D19-413E-4499-C874-13C383F97685> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libTrueTypeScaler.dylib
0x7e43000 - 0x7e84ff7 libRIP.A.dylib 545.0.0 (compatibility 64.0.0) <80998F66-0AD7-AD12-B9AF-3E8D2CE6DE05> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x7fef000 - 0x7ff0ff7 +com.olympus.DSSPlayerV7.LeopardSupportForDSSPlayer 1.1 (1.0) <2AAA1454-CEBA-AA58-0DA1-D8E02A7EDBB4> /Applications/DSS Player/DSS Player.app/Contents/Resources/Leopard.bundle/Contents/MacOS/Leopard
0x1aed5000 - 0x1b3e7feb com.apple.RawCamera.bundle 3.14.0 (646) <27962422-EA30-43CF-2B3E-E662BB4C46C7> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x20000000 - 0x20098fe7 edu.mit.Kerberos 6.5.11 (6.5.11) <F36DB665-A88B-7F5B-6244-6A2E7FFFF668> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x64b00000 - 0x64b07ff3 com.apple.print.framework.Print 6.1 (237.1) <F5AAE53D-5530-9004-A9E3-2C1690C5328E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <39AC3185-E633-68AA-7CD6-1230E7F1CEF4> /usr/lib/dyld
0xfa100000 - 0xfa192fe7 com.apple.print.framework.PrintCore 6.3 (312.7) <7410D1B2-655D-68DA-D4B9-2C65747B6817> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Model: MacBookPro7,1, BootROM MBP71.0039.B0B, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.62f7
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK2555GSXF, 232.89 GB
Serial ATA Device: MATSHITADVD-R   UJ-898
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24600000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06600000 / 4
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06610000 / 5
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x06500000 / 3
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x06300000 / 2

Hi,
Please review the link below, here is a useful article for you.
Tips and Tricks for Deploying the Application Catalog in System Center 2012 Configuration Manager
http://blogs.technet.com/b/configmgrteam/archive/2012/07/05/tips-and-tricks-for-deploying-the-application-catalog-in-system-center-2012-configuration-manager.aspx
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

Clicking on hyperlink in Outlook causes "General Failure" Error message to pop up in Outlook - but we page does open in Firefox 4.0

Since upgrading to Firefox 4.0 - every time I click on a link in Outlook, it causes a "General Failure" error message that says, "The URL was:" ... "The system cannot find the fix specified."
However the site opens fine in Firefox.

I have same problem and found article below that worked but then i ended up having to do system restore because outlook stopped sending emails after i synced new iPhone while at Apple store that caused problem!!!
http://answers.yahoo.com/question/index?qid=20080512192747AAHDZtL

Receiving a false paper jam error message for a 6310 all in one printer

I have an hp 6310 all in one printer. It is showing a false paper jam error message with no paper in the printer. I have tried all of the fixes that have been suggested on the website as well as on you tube to no avail. Nothing works, I have cleaned all of the parts that have been suggested to clean and reset the printer. I am still receiving the same paper jam message with no paper in the printer. Does anyone have any suggestions to try to fix this printer.

Do you here any clicks or other sounds when the 6310 first starts up?
I'm trying to fix false paper jam error on Sharp Fax/copier,F0-4450.
When researching the problem, found suggestion that a bad solenoid could cause that error.
After completely disassembling the copier found that wasn't the problem.
I here 2 clicks during start up that sounds like gear slipping a tooth, as if something is preventing a shaft from turning.
Back to the drawing board.
UPDATE!!! Took fuser out, turned gears with screwdriver til 81/2x11 paper went thru, lubricated ends of fuser roller with powdered graphite lube.
3 page fax came thru.

Using the Export to PDF online service, I get "Conversion Failure" error message; why?

Using the Export to PDF online service, I get "Conversion Failure" error message; why?
The documen t was originally created with Word (*.doc) then printed to PDF format; now I need to convert back to Work, but I get the "Conversion Failure" error message, both on conversion back to *.Doc format and attempt to convert to *.docx format.

Hi lfordlaw,
How large is the PDF that you're trying to convert? How did you generate the PDF from Word (did you use Acrobat, or Word's built-in PDF generator)? What version of Word are you using?
The answers to those questions should help us get to the bottom of things.
In the meantime, please try the following:
Clear the browser cache and log back in to https://cloud.acrobat.com.
Try a different web browser (see System Requirements | Adobe Acrobat Pro and Online Services for a list of supported browsers).
Try to convert a different file (if you can convert another file without error, the one you're receiving the error on may be damaged).
I look forward to hearing back from you.
Best,
Sara

False paper jam error message on Officejet All-in-Ones

I've been helping a not-so-techie friend with his J6450 false paper jam errors. He's now on his second one (got replacement from HP) and has same exact problem. (We think the paper sensor is getting stuck and causing error message.)
His problem is by no means unique. I have looked at customer reviews for this printer on many vendors' websites, and have seen horrible reviews of HP's all-in-ones because of the false paper jam error message. By the way, none of the suggestions here seem to fix the problem, so don't waste your time uninstalling and re-installing the software. The problem is mechanical.
With so many posts regarding false paper jam errors on these HP All-in-Ones, HP should replace these printers with a different model that does NOT have this problem, if such a model exists, at no charge, of course.

I have just spent the last 3 hours thinking I have been overlooking paper somewhere in my J6450 after consistently getting a paper jam error. Of course my warranty has expired! Just wondering if it would be worth fixing OR NOT?

Variable to get instance failure error message in Email Notification

Hi All,
I send email notifications on insatnce failure of Scheduled reports by configuring notification option in CMC.
I would like to send the Error message for insatnce failure in the message content.
Is there any way to achieve this ?Any dynamic system variable like %SI_STARTTIME% available for this ?
I am looking for error message as we see when click status in Instance History of a report.
"Error Message: The date for the prompt 'Enter Issue Start Date:' is invalid. (WIS 10706) "
Thanks in Advance
Bilahari

Hi Bilahari,
It is not possible at present with the product as it stands out of the XI3.1 or BI4.0 to email the error message with the schedule email notification.
I would suggest that you log this requirement in the SAP Ideas Place:
Idea Place (https://ideas.sap.com) allows customers to log Enhancement request themselves without the need to contact Support and work more closely with Product Management.
Here your idea can be evaluated by other customers and voted upon, prior to our Product Group organization deciding on the idea as a possible enhancement.
I hope this is a very helpful answer to you.
Kind regards,
John

ACE Probe Failure Error Messages

Hi,
I'm looking for the difference between the below error messages for a probe failure:
Server open timeout (no SYN ACK)
Server reply timeout (no reply)
I guess what I do not understand is if the ACE sends a TCP probe - he sends a syn and expects a syn ack back. If no syn ack back then there's no reply right? Any feed back on these errors would be greatly appreciated.
/r
Rob

Hi Rob,
By default, when the ACE sends a probe, it expects a response within a time period of 10 seconds. For example, for an HTTP probe, the timeout period is the number of seconds to receive an HTTP reply for a GET or HEAD request. If the server fails to respond to the probe, the ACE marks the server as failed.
Here is where the "Server reply timeout (no reply)" comes into play, and it is due to the server not replaying back to the ACE once the content request was made (sequence: SYN,SYN/ACK,ACK,GETorHEAD,..........no reply), this is the difference between Server open timeout (no SYN ACK).
Server open timeout (no SYN ACK), here the ACE is just opening the connection and doing the TCP synchronization.
In the logic you explain, yes, we could say that if there is no SYN/ACK, there is no reply from the server. But, in ACE language, if there is no SYN/ACK, well we have an error to know that the problem is during the 3-way-handshake, reason could be that the port is not open in the server or in the firewall if we have one in between, etc..., and if there is a reply timeout, this is to know, that the issue might be related with the server having trouble replying back to the ACE, and possible reasons could be that the server is overloaded and unable to reply within the 10 seconds, there is a lot of congestion in the network, etc.....
So as you can see, this help to differentiate the possible troubleshooting that we might need to apply depending on the error message.
Hope this help.
Rod.

Video/Audio Lock Failure Error Message

Every time I try to watch a show or a movie On Demand the screen goes black. Then a few moments later I receive an error message stating: " Video/Audio Lock Failure." Does anybody know how to fix this?

I just upgraded to FCEHD 3.0 from FCE 1.01. I was in the middle of capturing clips on a large project when I made the move (today). I got this same message and just found this answer -- thank you very much.
Should I go back and recapture all the clips that I did in FCE? I did not get the error message, but I have no idea what the settings were, either.
BTW: I am using a Sony PDX-10. Why would a professional camera be set up in 32K audio?

Ink system failure error message

Error message Ink system failure Oxc19a0022
Or that the printhead is missing or not installed properly.
For the last hour and some I have been dealing with repeatedly
having to turn the printer off and on again to no avail.
What's the definition of insanity? something about doing the same thing
over and over again and expecting a different result? yes, I'm reaching
that point.
I have: turned the printer off and on repeatedly. I have recirced it
(unplug, wait, replug, turn on, repeat/repeat...)
I have removed all of the ink cartridges, I have removed the printhead...
None of these are ameliorating the problem. The printer was working fine
until I replaced a cartridge. This ALWAYS happens when I install
fresh ink. But after 20 times of turning it off/on again it usually kicks in and
decides to print.
Not this time. It is not budging. VERY FRUSTRATING!!!! I can't even get it to clean
the printhead for this roadblock.
Please...help? Thank you...
This little printer is otherwise a workhorse for me.

Hi @LC60
I am happy to hear this printer has been such a work horse for you, but I am afraid to say, this may be the end of the road for this little horse.
You can try the steps in the following document (most of which I think you have probably done), but if the issue persists, it may be time to consider a newer model; 'Problem with Printhead,' 'Printer Failure,' 'Ink System Failure,' or a '0x...' or a 'C2...' Error M...
Thanks for reaching out to the HP Forums. If it comes to a point that you decide on a newer model, you could call us. We may be able to offer you a discount on a newer printer If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Can't click on links in an email and successful launch browser/link. Get a "General failure" error message. "A failure occured sending the command to the application."

This started happening after I updated my firefox version - exactly why I'm usually reticent to do so. If I click on a link or image in an email I get the aforementioned error message. Please help.

Is Firefox your default browser? You have to have a default browser because the email client just sends out a notice to the default browser.
* http://kb.mozillazine.org/Default_browser

Import failure - error message 1231

I have successfully imported a number of mp4 files (in folders with other source material from Sony XDCAMEX - PMWEX3). One of the files was mistakenly deleted from the project window.I have unsuccessfully tried to reimport it several times but an error message is displayed: (Drusilla/pro/3.2.0/MediaCore/ASL/Foundation/Make/Mac/../../Src/Mac/MacFile.cpp-1231).
On another - (may be not connected) -occasion I got error message (Drusilla/pro/3.2.0/Libraries/UIFramework/Make/Mac/../../Src/TimeBarControl.cpp-1231).
Any ideas, please?

Please provide
these details to help us help you.
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Eddie
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Installation failure error message, but restarts in Leopard anyway

I finally cleared enough hard drive space to install Leopard, only to have installation fail several times during disc verification. The DVD was spotless, but I cleaned it anyway and tried again a few times with the same result. Tech library article 106693 suggested my 3rd party RAM upgrade may be at fault, so removed it and tried again. Disc verification completed, and installation continued for several hours before I got another error message (related to a corrupted Epson printer driver). I restarted so I could put the PowerBook to sleep, and it booted in 10.5 and brought up the setup assistant. So how do I know if I have a complete and stable installation?

One thing you could try if you can - burn a duplicate of the installer disc. You will need a dual-layer blank disc and your Mac will need to have a dual-layer SuperDrive. Although getting a replacement is still a good idea.
<font "size=+1">Duplicate a CD or DVD
1. Insert the DVD/CD;
2. Open Disk Utility, and select the DVD/CD from the left side list (select the DVD/CD icon on top);
3. from the DU File menu select New | Disk Image from Disk 1;
4. Choose to format the disk image as DVD/CD Master, name the disk image and click Save;
5. When the .cdr file is finished select it with mouse and press COMMAND-I to open the Get Info and check the box to lock the file;
6. Choose the .cdr file from the left side list, click Burn, and insert a new, blank DVD or CD.

HP Officejet Pro 8500 , false paper jam error message, small plastic piece broken

product : HP Officejet Pro 8500 All-in-One Printer - A909a
OS : NA
Error : (fake) paper jam on printer screen
I made no change before the issue. It occured while printing 2 pages. The first one was ok, the second one never shows.
First I spend many time searching after the paper, cleaning my printer etc...
Then I looked on the internet for advices, ideas etc.
Endly I found this video : http://www.youtube.com/watch?v=PMFW1RRlDHE
I checked my printer and I saw the exact same piece as in the video broken...
I don't print often and I must say that I'm shoked that because if a f... piece worthing nothing all my printer and all the functions are unusable...
I tried the support to obtain information on how to get this piece replaced. All I got is an automated message saying banalities (expired guaranty) and other links to unrelated things.
Fortunately there was also a link to here...
Thanks.
ps : My feeling is that this piece is made to fail if I believe many post often seen on google (look comments on the video)...

The very same thing happened to my 8500 WIreless. I was printed a two page document and only one page came out. since that time the printer is stuck in the 'Paper Jam' state. Call it false or fake, it is simply inaccurate. I watched the video and located the gear that breaks. I opened the cover, stuck screwdriver in the sensor to make it think the cover was closed and watched it cycle. I can clearly see that the white gear on the left is cracked, in fact separated. The cycle causes the gear to rotate so I could get a good visual on it, even inside it's black housing. I will now begin my hunt for repair options.

HDD failure error message appears on my Satellite C

I got the following message a week ago, it said controller error found on hardisk1.
Any solution please ?
Your HDD has the SMART Predict Failure function which monitors the HDD operating status.
Your HDD is experiencing a problem and SMART monitoring software predicts that the HDD will fail.
Toshiba strongly recommends you create a back-up for your HDD data.
Then contact an authorized service provider in order to check your drive and purchase a new replacement drive if necessary.

Hi
I think the message says everything:
The HDD fitness has been checked and it look like some problems have been detected
I would recommend to back-up the important data in case the HDD would die, you could restore it again from another HDD, disk or flash memory

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