False Paper Jam on HP Officejet Pro 8000

I am getting a paper jam (misfeed) message, but there is no paper jam. The power and the resume lights are both blinking. I have checked everything about the printer, but no paper jam. I push the resume button to turn off the blinking light. I can then force feed paper, the rollers will catch the paper and feed it through half way but then both lights will start blinking again. If I push the resume button again, the paper will feed the rest of the way through. So there is no paper jam in the path.
I removed the dulplexer and checked inside; nothing. I open the top of the printer and there is nothing blocking the path of the carriage. I can't print a test page. I have followed all of the steps in the HP document to solve the problem, but can't fix the problem. My warranty ran out last week. Is there a fix to this problem?
If this problem has been solved, please contact me.

This might offer some help, check the section on Power light and Resume light, including the hard power reset:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01628597&cc=us&dlc=en&lc=en&product=3762364&tmp...
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

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How do I get rid of a false paper jam notice on officejet Pro 8500 909A?

I called tech support and viewed paper jam video. Did all the recommended steps however paper jam message continues to be displayed. There is absolutely no paper jam any where. Can someone suggest what else I can try to resolve my problem.

Try following all the steps in this doc: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01618077&tmp_task=solveCategory&lc=en&dlc=en&cc... if you have already done all these steps, try a partial reset by holding the # and 3 button down while uplugging the printer without turning it off.
Wait 30 seconds and then hold the # and 3 button again while plugging the power back in and don't let go of the buttons until the warm up screen appears. If that still won't clear it out do the same reset as before but hold the # and 6 buttons instead of the 3 button and go through the same steps. If this still does not resolve the issue, it is time to call hp total care and get that printer replaced.
Although I am an HP employee, I am speaking for myself and not for HP.
If I have resolved your issue, feel free to provide Kudos and make sure you mark this thread as solution provided.

Tutorial: Print index cards without removing paper from tray for Officejet Pro 8000.

The HP Officejet Pro 8000 and Officejet Pro 8000 wireless do not have a slot for inserting index cards and envelopes.
If you are wanting to print index cards without removing the paper from the tray, follow these steps.
The steps below are for 3 x 5 index cards.
1.) Open Microsoft Word
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Note 1: This are USA instructions. If you live in the UK or other countries you may have different paper size standards.

I can't tell you how much I HATE this printer. I will never buy an HP product again. BROTHERS printers are simply and easy to use.

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Hello Sylamos,
The "save" option grayed out most likely means you have not given your custom paper size a name. Like in the example.
So adding a name in the name dialog should solve the issue. Let me know if it doesn't.
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I have an HP Officejet Pro 8500 with a FALSE paper jam error that won't clear.

My subjectline says it all. I have a false paper jam error that will not clear and keeps me from printing. Can you help?

I have a C3180 with exactly the same issue.... I've tried trouble-shooting, restarting, cancelling and re-sending, disconnecting and reconnecting.... but nothing has helped yet and it's SO frustrating because I have to submit this wretched application like already Good Luck with yours, and if you figure out anything that works please let me know!

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Though a day late & dollar short, I too encountered this issue with Yosemite.
After removing the paper & restarting the printer, I determined the issue to be related to the document. The document I was printing was sent to me from an international corporation. Which I figure was using a non-US paper format or a larger page format for the document.
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Does the Officejet Pro 8000 accommodate legal paper, 8 1/2 x 14?
This question was solved.
View Solution.

http://h10010.www1.hp.com/wwpc/us/en/sm/WF06b/18972-18972-236251-1156654-3328074-3760400-3760401-3760404.html
yes

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Hi,
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Regards,
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution

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False Paper Jam on HP Officejet Pro 8000

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