False replacement request for ipad

I recently bought an ipad 3g for my trip to Germany. Apple has just sent me an email that my replacement request of a new ipad has been sent to an address in Montreal and I should send my ipad back to them or I will be charged. I did not request the replacement and I am worried that this is some sort of scam. The serial number of the ipad matched mine. Also, when I tried to see if my ipad serial number is registered I am told that my serial number is for a product that has been replaced. I do not know how to contact apple canada from germany and try to correct the situation. I am also very worried that someone has access to my apple identity. I changed my password. Any advice about what I should do would be appreciated. I suppose I will hear from apple when they do not receive my ipad. Also, I checked out the address where they were sending the new ipad--It was to a very upmarket hotel in Montreal, Hôtel Le St-James. It seems suspicious to me that they are delivering to a hotel. I hope someone can give me some advice.

That would be great if the community hosts were involved. Perhaps they could discuss whether I should post this in another more general thread. I cannot believe that I am the only one with this problem. Also, it is a pity Apple does not allow one to reply to the email they sent me. Thanks again to everybody for their help.

Similar Messages

  • Replacement glass for iPad or i touch?

    I wondered if it is possible to get replacement glass for the ipad or i touch? Does Apple provide this service? Or does one have to go elsewhere?

    If you want to buy the parts and replace them yourself you will need to take a look at a website like ifixit.com. They have instructions and parts.  You can't buy parts from Apple, but you can take your items to Apple for repair. 

  • IOS Update Request For iPad:

    Could Function Arrow Soft-Keys [<> ] Be Added to iPad iOS Please.. So, you can edit links, as the Safari Address Bar Cursor, always goes to the end of the address link & you cannot scroll across to the left to edit address link etc..
    If the above request is not possible on Keyboard; could you add: Safari Address Bar Touch Scrolling Please..
    Thanking You

    You are not talking to Apple here.  We are just users like you.
    For suggestions you can use the feedback form here:
    http://www.apple.com/feedback/ipad.html

  • Cost to replace screen for iPad 1st generation, cost to replace screen for iPad 1st generation

    what is the cost o replace the screen for the iPad 1

    I don't know what country that you are in, but in the US the price for repair (i.e. replacement) for the first gen iPad is (from here) $249, and here in the UK (from here) it's £206.44

  • Replacement adapter for ipad

    Recently my original power adapter quit charging.  I tried another and it didn't charge my ipad either.  Thinking it may be something stupid I headed to Walmart and bought another Apple adapter.  It is charging very slowly (like 40% on about 8 hours) and losing charge just as quickly.  What can I do?  Where do I start?

    few troubleshooting bits - and you may have done these
    Make sure it's an iPad charger not an iPhone one. iPhone chargers don't put out enough power. They'll do a trickle charge which shows up as not charging.
    try giving your iPad a reset. Hold down the sleep and home keys for about 20 seconds. Once it reboots try again. Sometimes that port gets shut off and resetting turns it back on.
    Beyond that, usually when an iPad wont' charge it's
    Bad outlet
    Bad charger
    bad cable.
    you've swapped out the charger so you can try swapping out the others to rule them in or out.
    If that doesn't do it then the problem may be bigger. You can try going into your settings and 'reset all settings'. Beyond that it may be an issue with the port itself and that is beyond a user fix. If all the troubleshooting doesn't fix it then it's time to make an appointment at your local apple store and have them look at it.

  • HT4623 password request for  Ipad backup.

    in restoring Ipad to a previous backup in Itunes, the software asks for a Password 'Enter the password to unlock your IPad backup' is the specific wording.  What password does this refer to?,Apple ID password and Ipad 4-digit code didn't work.

    Sounds like this backup is encrypted (a separate password option on your iPad Summary in iTunes) and if you don't know that password you can't install it for security reasons.

  • Good morning a few weeks ago  I send the request for the replacement program of my ipod nano 1st generation and they sent me the shipping box but I did not get the label to go back,  and I can not  return it , i need to you sent me again the box for retu

    Good morning a few weeks ago  I send the request for the replacement program of my ipod nano 1st generation and they sent me the shipping box but I did not get the label to go back,  and I can not  return it , i need to you sent me again the box for return the ipod

    Best thing would be to call Apple up again, and let them what has happened and they'll help you!

  • What is the cost of replacing broken glass for iPad 2

    Broken glass on iPad 2

    Apple does not repair iPads, but will replace the entire iPad for a flat fee; see the Repair Pricing section here:
    http://www.apple.com/support/ipad/service/faq/
    There are independent iPad repair services that may be able to replace the screen for less. Do a web search for "ipad repair".
    Regards.

  • The precondition on the request for the URL / evaluated to false

    Hi,
    I get error message when connect on secure 443 port:
    "The precondition on the request for the URL / evaluated to false."
    Problem in:
    <Location />
    SetHandler weblogic-handler
    WLExcludePathOrMimeType /DocumentServer
    </Location>
    It works in httpd.conf, but does NOT work in ssl.conf
    We are using WL8.1 and Apache 2.0.48
    Thanks,
    Oleg.

    Have you looked at the support pattern for SSL and Web Server plug-ins?
    https://support.bea.com/application_content/product_portlets/support_patterns/wls/SSLAndPlug-inPattern.html

  • I just broke my ipad. I've taken really good care of it and had it since the third gen came out (bought it right away) the screen is cracked from the bottom right corner and im wondering if i can replace it for free or even at all please help :(

    I've taken really good care of it and had it since the third gen came out (bought it right away) the screen is cracked from the bottom right corner and im wondering if i can replace it for free or even at all please help

    You can replace it, but not for free.
    iPad mini: $219
    iPad 2 or earlier, iPad mini Retina display: $249
    iPad 3rd generation or later: $299

  • Who has the best replacement screen for a 3rd gen ipad?

    Can anyone recommend where to get a good replacement screen for a 3rd gen ipad?

    Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications. 
    Out-of-Warranty Service
         If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)   
    iPad model
    Out-of-Warranty Service Fee
    iPad mini
    $219
    iPad 3rd, 4th generation
    $299
    iPad 2, iPad
    $249
    A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
    Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
    You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
    iPad Repair & Screen Replacement Services
    http://www.ifixyouri.com/16-ipad-repairs
    RepairZoom iPad Repair
    http://www.repairzoom.com/ipad-repair.html
    Mission Repair
    http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
    iGadgetResQ
    http://www.igadgetresq.com/ipad-repair/
     Cheers, Tom

  • HTTP_REFERER header is missing in request for .mp4 from Safari on ipad or iphone

    I just discovered that when I have a .mp4 file embedded in my webpage and I visit that page using Safari on the iPad, the request for the .mp4 is missing the referer header.  This is a problem for me because I use URL Rewriting in my web.config file on IIS and I redirect requests (in which the HTTP_REFERER does not begin with my own domain name) to a no hotlink image.  Safari on the iphone4 does the same thing when I visit this page--the HTTP_REFERER header in the request for the .mp4 is empty.  I've had to turn my hotlinking protection for MP4 files off on my site in order for ipad/iphone to display the video on my page.  If the hotlink protection (i.e., rewrite rule in my web.config) is turned on, the video does not display.
    It seems like this would be a common issue because hotlink protection is commonly implemented in this manner.
    Is there something I am issing?  Some special way of preventing hotlinking and yet letting the mp4 content through to idevices?
    Thank You!

    I have the same issue with Safari, but with mp3 files not playing using a HTML5 player on my website. I have hotlink protection enabled and the audio plays on every other browser except Safari, so there's seems to be a problem playing any videos or mp3 files when hotlink protection is enabled.

  • New iPad repeated requests for iCloud ID

    Since setting up my new iPad (3rd generation) I have been plagued with repeated requests for my iCloud ID/Apple ID. It happens at least once a day, often when I open the device in the morning, but also happens during the day when waking the iPad from sleep. I never had this problem with my old iPad 2.  Any help appreciated.

    Librariand seems to be required by iCloud in combination with Evernote. Do you have Evernote installed?
    See this thread Re: Is "librariand" part of Lion ? if yes, what is it for ?https://discussions.apple.com/message/15932747#15932747

  • I came to Apple Store fix my iPad and they told me the only thing they can replace it for $254 but I forgot to ask Wich  iPad they would replace it with I have the iPad 1

    I came to Apple Store fix my iPad and they told me the only thing they can replace it for $254 but I forgot to ask Wich  iPad they would replace it with I have the iPad 1

    I concur with Ralph; while you can get your iPad replaced, I likewise suggest you consider putting the money toward a newer iPad. Apple has some good deals on refurbished iPads in the online Apple Store you could check out. Depending on what is wrong with your current iPad, you might be able to sell it to someone for parts - eBay is the most likely venue - and recoup some additional money to put toward a newer iPad. I'd recommend a 3rd-generation iPad if you can afford it, though the iPad 2 will still run the most recent version of iOS.
    Regards.

  • Glass replacement for iPad 2 in Boca Raton

    My mother has been working with a sorely cracked iPad 2 glass for a year now and I made a pact with her to fix it. Anyone in the Boca Raton, Fl area know a place to get this glass replaced reasonably? I hate to send her to the Apple Store for 269.00 or therabouts. Thank you.

    UbreakIfix on Federal Hwy is around $120-130 for iPad 2 replacement glass

Maybe you are looking for