Family base and extended network

Every time I enter an extended network, I am unable to make a call. I receive calls and can text. When I try to make a call I get message 'Please reenter 10 digit number...cant not press *67 or *82. I called tech support and was told that the Family Base is restricting the calls and I would have to unsubscribe to it in order to make calls. I did this and sure enough, could make calls. I think there has to be a better way to fix this than to have to continually subscribe and unsubscribe to Family Base every time I go into an extended network. Is anyone else having this problem? Is there a different solution rather than what I listed?

I also have the same problem and just found out it was Family Base causing it. I think it's ridiculous that Verizon hasn't fixed this issue. So I either can't make calls or can't manage my data usage? Unacceptable. Can someone from Verizon please respond? Is there a fix planned for this? Possibly when Lollipop rolls out?

Similar Messages

HT4259 I have an 802.11n base and extender and still cannot get a good signal 80-90 ft away . Why?

I have an 802.11n base and extender and still cannot get a good signal 80-90 ft away . Why?

Hardwire is always recommended because there is virtually no signal loss in a wire....at least up to 300 feet or so.
Another advantage of using Ethernet cable...if you can...is that you can locate the AirPort Express where it is most needed.
If it extends using wireless only, it pretty much needs to be located about half the distance from the main router and the general area that needs more coverage.
I like to use WiFi Explorer since it displays SNR (Signal to Noise) readings, which are the best way to evaluate signal quality.
Mac App Store - WiFi Explorer
If the signal is varying constantly, something is causing it to do so....assuming that the AirPorts are functioning correctly.
Cordless phones are a huge problem for wireless networks. You want to try to figure out if the phones are causing a problem as a first troubleshooting step.
That is why I suggested that you turn off the phones for an hour or two and watch the network to see how it behaves. If the signal stops fluctuating....that is a good clue that the phones are interfering with the wireless signal.

648 max , testing base and extended memory

I dont see the thread i answered to one time that someone spoke of using ddr400 with 648 max or max-L board and they were getting testing base and extended memory error from the LED's. Well i just got the same error today and my system would not boot i cut the power to the PS. and turned it back on it would start to boot and hang i could barely get to the windows logo sometimes the vid card wouldnt even boot the logo to the screen. This is with an updated mobo that msi sent me that i had just put in , it seemed to run fine at first then this problem started occuring. The only difference i had in the setup from the previous outdated board was i had the mem in DIMM 3 and not DIMM 1, so i moved the memory back over to DIMM 3 and now the problem is gone. Just something for those of you with the same problem to try.
Oh and i forgot one more issue, i cannot set the dram speed in the bios manually i have ddr 333 it should be 167 mhz so i set it to 4/5 and the system will not boot at all i end up having to reset cmos. I called MSI about that and they told me to just have it set to SPD , I said i know that and im fine with leaving it that way but it should let me set it manually if i wanted to and that i wondered if that had anything to do with the random " testing base and extended memory " problem.

It was probably myt thread...
http://www.msi.com.tw/program/e_service/forum/viewindex.php?threadid=6204&boardid=10&styleid=1
Have done some testing with both DDR333 and DDR400 and my results are in the thread.
Right no I'm using my DDR400 as DDR333, manually set to 167MHz, using DIMM1, and havn't seen any problems. I'll try the DIMM3 to see if I get any changes.
And by the way.. I tried setting my DDR400 manually to 200MHz and it wouldn't boot at all. After a lot of ugly language I finally got it back to the BIOS....after a reset of the CMOS.
Seams like you should use SPD if you want to use the correct freq for your RAM.
Have you tested the new 1.3 BIOS?

K8N Neo2 boot problems, freezes at testing base and extended memory

I recently bought a motherboard/cpu combo and been having problems. I'll start with my system specs:
MSI K8N Neo 2
AMD 64 3000+ Rev E
XFX Geforce 6600GT
Corsair Valueselect 184-Pin DDR SDRAM Unbuffered DDR 400 , 4 512MB sticks
400W Powersupply
I ordered a mother/cpu combo along with other parts to build a new computer. Finally everything arrived a couple days ago and I started building. First I installed the mb, cpu, ram and vid card to make sure everything was working. When I started it up I got nothing. So I started messing around and dropped the ram down to only one stick and used the D-Bracket. I figured out the cpu had been dislodged during shipping, got it installed again and was able to boot up could get into the bios etc. I put back in my other three sticks of ram everything seems to be working. Next I hooked up the hd, cd/dvd etc. Tried to boot up and it freezes after listing the total memory. Looking at the D-Bracket it shows it freezes at Testing Base and Extended Memory. So I unplug everything back down to just cpu, ram and vid card to see if it still works. It freezes again at testing base and extended memory.
At this point I drop the ram back down to one stick. It boots up and I can get into the bios again. So I shut everything off and put back in the rest of the ram. Turn it on and it freezes at the same point. Hmm, drop it back down to one stick and I can make it through to the bios. Now I'm just frustrated and want to see if I can get my other components working and maybe windows installed then I'll come back to figuring this out. So I save and exit the bios, while it's rebooting again it freezes at the Testing base and extended memory.
After playing around with it some more over the past day here is what I've come to see. If I move one stick of ram around I can get past the testing extended memory to get into the bios or up to the point of needing a boot disk etc. If I reset or reboot it from this point it will freeze. If I just leave my computer alone and off for around 30 minutes I can start it up once then it will freeze. Now I'm just confused why it will intially start up as everything is ok but freeze if it resets. Everytime it freezes it will be at the Testing Base and Extended Memory.
Some things I have tried while talking to a friend about the problem is clearing the cmos and also putting in the ram settings in the bios. Neither seems to work. I've done a lot of searching on google and in this forum and haven't seen anyone talk about a problem like this so hopefully I'm not missing anything.
If there's anything else you guys need to know about my setup let me know. I also hope I wrote this all clearly because at this point I'm pretty frustrated.
Thanks!

Ok, newest update.
After clearing the cmos I put in a stick of ram. Everything loaded up ok and I went into the bios and entered the values (2.5-3-3-8) and 2.75V. To my amazement it didnt' lock up after saving and exiting and it made it through to the Disk Boot Failure etc. So I hit the reset button to see if it would go all the way through again and it froze again with D-Bracket LEDs showing the Testing base and extended. I turned off the case with the on off switch in the back and powered up again. It went right through in the past I'd have to wait. So it seemed like things were a little better.
So I put in a second stick of ram and it booted all the way through, tried to reset to see what would happen and it froze. Turned power on and off and it froze not making it anywhere. Tried that a few more times and it would always freeze right away making no progress.
Back down to one stick of ram and it works again where I can go into the bios, save and exit and it'll make it through a full boot up to Disk Boot Failure. Weird thing was once after just hitting the reset button it actually made it all the way through. So it seems to act differently almost everytime.
To me at least there doesn't seem to be a logical way I can think of what the problem could be.

Can I setup "Roaming" and "Extended Network" on the same device?

I have 2 buildings that need wifi coverage. In the main building, I have 2 Apple Airport Extremes. I have one as the main router. The 2nd has a network cable from the 1st unit and is setup as "Roaming". I would like to add "Extended Network" (wireless) function to the 2nd unit. Then I would place a 3 Airport Extreme at the 2nd building. I have signal at the 2nd building, but I would like it to be stronger.
Can I setup an Airport Extreme with Roaming and Extended Network functions and if so, how would I do it.
Thank you.

Yes, that should be no problem.
Windows 7 uses 5.6 airport utility.. what model extreme are you setting up??
But it is relatively simple.. you do not need to generally do anything now for the AE setup for roaming..
On the one you will extend, simply plug it into a computer.. run the airport utility.. go to the wireless tab and put in the extend wireless with the name and security of the wireless you are extending.

Time Capsule Access Control and Extended Network Question

I have a Time Capsule where I have set up a wireless network access list…and extended the network using an Airport Express unit. The Airport Express unit also has settings for an Access Control list. Do these need to be the same as the those for the network from TC that it is extending…or does that happen automatically…and if not what on earth are they for?
Thanks for any help…this doesn't seem clear from what I've read/seen.
James

I have a Time Capsule where I have set up a wireless network access list…and extended the network using an Airport Express unit. The Airport Express unit also has settings for an Access Control list. Do these need to be the same as the those for the network from TC that it is extending…or does that happen automatically…and if not what on earth are they for?
Unfortunately, they are not automatically applied to each base station in an extended network. You would have to manually enter the exact same list in each base station.

Creating and Extended Network with 2 Airport Express Units

I had an extended network using 2 express units but one of them broke. The old network was setup with an older version of Airport Utility and I can't seem to repeat the set up a new network with the new express unit I have bought.
The simple setup procedure using Airport Utility 5.5.1 only appears to allow you to 'join' the remote Express unit to an existing network, there is no 'extend remotely' option.
I remember doing it last time by creating a WDS network which agrees with instructions I have found here - http://broadcast.oreilly.com/2009/03/taming-an-airport-express-wds.html
I set up the first Express as a base station with a network and select 'Participate in a WDS network' and 'Allow this network to be extended' under the wireless tab. Under the WDS tab I 'Allow wireless clients' and add the hardware address of the second express unit.
I then update the express unit but I get a WDS error which states, "This Airport wireless device is set up as part of a WDS network but no other AirPort wireless devices were found."
This seems to be a chicken and egg situation.
Any help would be appreciated.
Alan

Alan, welcome to the discussions!
It appears that you want to set up a WDS arrangment, correct?
But, I can't figure out whether you want to configure it with a "base" and two "remotes", or whether you want to configure it with a "base", "relay" and "remote"
Can you clarify? I'll send you a link with instructions from forum expert user Tesserax with step by step instructions. Just need to know what set of instructions to send.

Airport Extreme wired AND extend network - Need Input

I just bought 2 Air Port Extreme units (the latest 5th generation). I'd like to use them in the following configuration:
1. Unit 1 connected to my cable modem, providing wireless service and wired to a switch which distributes the connectivity to a few other places in my house via ethernet cable.
2. Unit 2 on the opposite side of the house, extending the wireless signal from Unit 1, and hardwired to the ethernet in the house. Then several other items plugged into Unit 2 for connectivity.
Problem is, I seem to have 1 of 2 choices:
1. Configure Unit 2 in bridge mode. Hardwire to network works and connectivity works, but there is no wireless turned on, hence no wireless extension.
2. Configure Unit 2 to Extend Network. Wireless is extended, and works fine. Items can be plugged into Unit 2 and get connectivity, but I cannot connect Unit 2 to the wired network.
Am I right that I can't get what I want - Unit 2 wired into the internal ethernet network AND extending the wireless network from Unit 1?

Connect them in a "Roaming" network which is the best wireless network available.
Roaming Network (Ethernet-connected Wi-Fi base stations)
For 802.11n Wi-Fi base stations, creating a roaming network is by far the best choice. This will provide the best throughput between the base stations and your Wi-Fi devices.
This set up requires that your Wi-Fi base stations are connected via Ethernet.
The primary base station provides DHCP Services, while the extended base station will be configured to use bridge mode.
All Wi-Fi base stations within the roaming network should use the same passwords, security type (Open/WEP/WPA), and network name (SSID).
These would all use the same "Create a wireless network", same password, same network name, same security, etc.....
Sounds like you can do this with all the cables you have througout the house....
You would not use "Join", "Extend", or "Bridge"..... You would choose "Create a wireless network" on all the base stations.......

Difference between new network and extended network

Difference between extended network and new network settings

An "extended" network acts as one large wireless network. Wireless devices can roam anywhere a signal is present and stay on the network without having to make any changes.
A "new" network will require that a wireless device manually "switch" to that network and enter the password for the network to connect whenever you want to use that network. In other words, a "new" network will use a different wireless network name and password, which will require that you manually log on to that network.
The exception would be if you created a "new" wireless network and used the same wireless network name, same wireless security settings and same password as the "main" network and connected the AirPort back to the main router using an Ethernet cable. In that case, you would have an "Ethernet extended wireless" network.

Question about family base and 911 notification of both parents

recently,we,had,someone,call,911,on,one,of,our,phones.,,I,am,a,parent,and,was,not,notified,,but,my,wife,who,i,think,is,shown,as,account,owner,on,our,bill,was,notified,on,her,phone.,,We,want,to,be,sure,we,are,both,notified,immediately,on,our,phones.,,How,to,I,change,family,base,to,make,both,parents,get,the,notifications,for,a,911,call,by,someone,in,the,family,base?,I,look,everywhere,I,could,find,but,have,not,figured,it,out.,thanks

There used to be more flexibility for notifications. I called Verizon and they confirmed we lost some functionality. I used to have notifications sent to my wife, but now they only go to the primary account holder. This was changed in the past week. I used to get the phone number in data usage alerts (phone number ##### reached it's limit), but now it doesn't tell me who reached the limit. You have to login to the website to find out. Even more frustrating was the notification that said one of my lines dialed 911. It didn't tell me who, and I just pictured one of my family members in a terrible accident and the notification wouldn't tell me who it was. When I called Verizon and said I needed to know, they wanted to teach me how to find it on the website instead if helping me in my emergency. The bottom line is everyone needs to call Verizon to get this functionality back. I agree you have at least the option of notifying any/all account owners.

Time Capsule and extend network

Hello,
my connection between Time Capsule and router is nearly working, but not perfect. Router an Time Capsule are connect via WLAN. Setup an possition of the router can not be changed. The router is far away from my laptop , so there is a very poor connection. Thats why I wanted to extend the network. Extending with WDS is not possible because of the router configuration. I have choosen " extend network" in the Time Capsule setup, picked the network from the list and entered the key ( 128 bit WEP ). Time Capsule tells me it could not extend the network, although I can access the Time Capsule and have a working internet connection. I am accessing the Time Casule via Router and all wireless, so the router an Time Capsule have to be connected, somehow. Can someone help me to get this setup really working? Or is it possible to access the router via Time Capsule? Because the Time Capsule is close to my laptop an I would have ab better connection like this.

This is not the actual problem. The connection is working, but very slow, because the router ( with dd-wrt software on it ) is too far away. So i wanted the Time Capsule to support the network. Connecting router and Time Capsule with WDS is not possible, because the setup of the router hast to be NAT. There is a another option in the Time Capsule setup to extend a network without WDS, which I wanted to use. The Time Capsule connect to this network via WLAN ( otherwise I could not access it ) but it does not extend the existing network. This is problem with Time Capsule an router. I wanted to know what I have to change in setting so that the Time Capsule extends the network. Is there somthing special with password or IP adress ( at the moment it is set to DHCP ), .... ?

Connect ibook G3 to Express base station extended network?

Hi,
Can someone tell me if what I would like to do is possible: I've just intalled an AirPort Extreme as my base station in my WDS. My other Macs are connecting to the new network I created - let's call it Foo - just fine. My iBook G3 cannot connect to Foo (because it's not compatible, right? I just keep getting 'There was an error connecting to Foo'). So I've set up an AirPort Express to 'extend the network' and share the internet connection of Foo (because I also want it to be able to play iTunes in the kitchen, where it is). I've called this new base station 'Pi'. So shouldn't I be able to setup my iBook G3 to get the internet connection from Pi? It's not readily available in the AirPort dropdown menu. Any insights would be greatly appreciated. Thanks!
Bree
iBook Mac OS X (10.4.8)

No, the base stations have different names, but the network name must be the same when setting up each of the base stations. The problem is probably that you need to set EACH of the base stations to also use the 802.11b standard to include the slower G3 AirPort card.
edit-
When the iBook tries to connect in its AirPort icon, use the "Other..." and enter the encryption method first, then the network name (not the base station's name), and finally the password. It should connect. You really should change it so that your base stations use WPA2. As long as the Macs have the same updated Tiger OS, they are capable of personal WPA2.
Message was edited by: myhighway

2 x AEBS and extended network

Hello,
I have 2 AEBS setup using the 5Ghz N network and roaming ( second AEBS is extending the wirelss network).
I works great, but If i allow wireless clients on the second AEBS (which extends an wirels network) it stops working after my iMac returns form standby or sleep mode.
After that, i am not able to connect wireless anymore, unless i reboot the extende AEBS.
For now i am okay, because i can live without the wireless clients.
Any suggestions ?
Message was edited by: MeijApple

To help make a comparision, I have a 4G Time Capsule as my "main" router in my network with a 4G AirPort Extreme configured in a roaming network. The connection between the modem and the TC is 1000 Mb/s, as well as, the connection between the TC & the AEBS. Both routers are also at firmware v7.6.3. The AirPort Utility is version 6.2.
What is the connection value in your case between your primary AEBS and the modem? Is it also 1000 Mb/s or is it 100 Mb/s?

P45 platinum gets stuck on Base and Extended Memory Test

First my system specs:
MB: P45 platinum
CPU: Intel Core Duo Quad Q6600
GPU: Nvidia Evga 8600 GTS 256MB
RAM: 1x 1GB OCZ Nnvidia PC2 6400 dual channel 1x 2GB Corsair
OS: Windows XP Pro sp3
Well my current problem is that when i turn on my computer it gets stuck on Testing Extended and Base Memory according to the LED lights, sometimes if i wait it will start up the system and sometimes it wont, this has been happening for about a week. Also another thing that happens is that it blue screens me sometimes when its starting up and restarts not sure if this is a OS or a motherboard issue. Previously when it was doing the extended base memory test it would reset right there several times even before starting, when it does start i have no issues though, would really appreciate if anyone can help me with this, thanks before hand.

Quote from: NovJoe on 29-September-09, 17:38:12
If you got hang while trying to go into BIOS, it means that a hardware is failing depending on where it is stuck at. I suggest you hit esc key during bootup and see where the bootup hangs at.
I have the splash screen disabled so can see exactly where its happening. Initialises USB devices, two beeps, then stops at end of memory count 4gb. The only other time it doesnt load is when my monitor doesnt kick in and the LED's stay on initializing video interface.
After work today it took about 20 reboots to get it on. You can still input keyboard commands when it seems to halt, i shall describe:
if you press 'del to enter setup' you get loading setup... (doesnt enter BIOS screen)
or
press 'f11 to load [something]'... (doesnt enter BIOS screen)
The only other information I can give is a three letter/digit code on the bottom right of screen.
I seem to have ruled out overclocking and BIOS versions as they still happen now I have controlled the factors (changed BIOS' and default non-overclock settings).
This used to be very infrequent however is every time I boot up now. Like you say some hardware is failing, whether its a cable, psu or other component I just do not know...
* also it seems to be happening to other users who have completely different hardware to me

Streaming and extended network

I bought and installed an Airport Extreme and an Express. First I configured the Express simply to play streaming music to speakers. Works great - both through iPhone Remote and streaming directly from my iPhone.
Then I configured the Express to extend my network, since I need to reach out into my backyard. Again, it works fine - it extends the network and my iPhone shifts from Extreme to Express with no problem (I checked the logs to confirm that it is switching.
With this configuration, Remote from iPhone works fine.
But I have a problem with streaming. As soon as the iPhone switches from Extreme to Express, the streaming stops. I then have to re-start it. Then when I move back toward the Extreme, it stops again. I have confirmed this again via the logs.
Is this the way it's going to be? Is there a way to stop this? I bought the Extreme so I could extend the network - for this exact reason (streaming from iPhone as I move from house to backyard).

As soon as the iPhone switches from Extreme to Express, the streaming stops. I then have to re-start it. Then when I move back toward the Extreme, it stops again. I have confirmed this again via the logs.
Apple is well aware of this. That is all we know.

Family base and extended network

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