Family Base Not Restricting After Hours

We have Family Base installed on our phone and on our son's phone. We have night time hours set up - but Family Base is not restricting his text messages or anything. Could this be because he has Wi-fi and mobile data turned off? How is he getting around it? Any ideas? I have had to physically take his phone away at night to stop the texting.

I also called Verizon and had a support ticket put in. They have informed me that the issue has been fixed. One thing they told me though was that family base will not honor restrictions if the phone has wireless enabled. So you have to turn off the wireless at night in order for it to restrict.
Another issue I have just discovered is the use of 3rd party texting applications - such as GO SMS Pro. Family base can not detect received messages - it can only log sent messages. This is also very frustrating.
I am considering getting rid of Family Base all together.

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