Family cannot download from family sharing because it asks for code from cancelled card
I'm the primary user on family sharing and have recently put a new card on the account. When my boyfriend goes to download music or update an app it continues to ask him for the verification code for the cancelled card. How do I fix this?
That is because the App you are trying to update is associated with a different Apple ID. Apps and other purchases are tied to the apple ID that they were initially downloaded with.
Your options are:
1. Enter the password associated with the Apple ID being prompted for, or
2. Delete the App and then redownload it using your current Apple ID. If it is a free app, no problem. If it is a paid app, you would have to pay for it.
HTH
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