Family Plan upgrade question

I currently have a family share plan with 5 lines. None of the 5 phones are smartphones. 2 of the lines/phones currently have the $10/month unlimited data package (LG Voyager phone). Our 2 year contract expires in May 2011 but we can upgrade now if we want.
Is it possible to do the following:
Upgrade one voyager to a smartphone and pay $30/month data package
Upgrade the other voyager to a non-smartphone and keep the $10/month data package
Upgrade one of the other lines to a non-smartphone and have the $10/month data package
Upgrade the other two lines to non-smartphones with no data package
We were in a store and it was difficult to get a clear answer. It seemed that once one phone goes to the $30/month data plan then all other phones must have a $30/month plan as well. Also, they implied we could no longer be on the same family share plan (700 minutes, unlimited text). Perhaps I mis-interpreted what they were saying.
Any help would be greatly appreciated.

tirwin wrote:
I currently have a family share plan with 5 lines. None of the 5 phones are smartphones. 2 of the lines/phones currently have the $10/month unlimited data package (LG Voyager phone). Ahhh, the old Connect/Select plan, where you could get the unlimited on 3G phones for $10 a month....unfortunately, those days, and that plan is long gone. Our 2 year contract expires in May 2011 but we can upgrade now if we want.
Is it possible to do the following:
Upgrade one voyager to a smartphone and pay $30/month data package Yes.
Upgrade the other voyager to a non-smartphone and keep the $10/month data package No. The new plans/phones do not allow this. Your plan will be changed to the current Talk & Text (equivalent of the Select) with unlimited texting on all lines. You can add a $10 data package for a feature phone, but it will have a limit of 75 MB.
Upgrade one of the other lines to a non-smartphone and have the $10/month data package No - same as above.
Upgrade the other two lines to non-smartphones with no data package Yes.
We were in a store and it was difficult to get a clear answer. It seemed that once one phone goes to the $30/month data plan then all other phones must have a $30/month plan as well. Also, they implied we could no longer be on the same family share plan (700 minutes, unlimited text). Perhaps I mis-interpreted what they were saying. Your plan will be changed to the 700 Talk & Text, and data is added to each individual line as required / desired based on the phone on that line. Your options are $29.99 unlimited (required for smartphones and BB's), $10 / 75 MB for feature phones, or PAYG @ $1.99/MB for feature phones.
Any help would be greatly appreciated.
I'm not sure that' s what you wanted to hear, but it is likely what you will be facing. There's a possibility you can keep what you have if you get all feature phones, but upgrading any of the lines to a smartphone will force a plan change to the Talk & Text, since the smartphone doesn't play nice with the old Connect/Select plans.

Similar Messages

Family Plan Upgrade to New Phones/Activation

Hi,
My mom is the primary line for our family plan. We have 3 other lines besides hers in the plan. All the phonelines are eligible for upgrades right now, but my mom's line has an extra $50 dollars off upgrade discount.
My question is, if my mom's line is upgraded to a certain phone, does that certain phone have to be activated using her phone number, or could I activate her phone and use it with my phone number?
Reason being is, she doesn't want a fancy phone but her line has nicer phones to upgrade to since she has the $50 discount. I was wondering if she could upgrade to that phone, but then if I could activate it using my phone number (so in effect the phone would actually be mine without my phone number having to change)?
Thanks,
MM
Oh I was also wondering, when it says "Data Pack required" for a phone that I want to upgrade to, do I have to get a data pack in order to upgrade to the phone or get one after upgrading to the phone? Can I just upgrade to the phone without using data or getting a data pack?

meli3452 wrote:
Hi,
My mom is the primary line for our family plan. We have 3 other lines besides hers in the plan. All the phonelines are eligible for upgrades right now, but my mom's line has an extra $50 dollars off upgrade discount.
My question is, if my mom's line is upgraded to a certain phone, does that certain phone have to be activated using her phone number, or could I activate her phone and use it with my phone number? Yes, you can do this. If you order in-store or over the phone, just explain what you want to do to the rep and they will take care of it. If you order online, have your Mom click on the "transfer upgrade" button next to her line and that will start the process.
Reason being is, she doesn't want a fancy phone but her line has nicer phones to upgrade to since she has the $50 discount. I was wondering if she could upgrade to that phone, but then if I could activate it using my phone number (so in effect the phone would actually be mine without my phone number having to change)? Note that any phone that is eligible to upgrade can purchase any of the phones that Verizon currently offers at the 1 or 2 year contract price. The only difference in what is available to your Mom's line is the $50 credit ON TOP of the reduced contract price.
Thanks,
MM
Oh I was also wondering, when it says "Data Pack required" for a phone that I want to upgrade to, do I have to get a data pack in order to upgrade to the phone or get one after upgrading to the phone? Can I just upgrade to the phone without using data or getting a data pack? You must have a data package active on the line that the phone is active on at all times. When you activate the phone on any line, you will be automatically prompted to select an appropriate data package,

Splitting Family Plan upgrades

I have a couple of questions about upgrading a Family Plan and all of our phones.
I am the primary line and am interested in upgrading to the Iphone. Can the loyalty credit be applied to the Iphone or is it an exclusion?
Second, can I upgrade my phone and renew my contract today and still maintain discounted pricing for the secondary lines? The reason is I would like to upgrade now, but hold off a couple of weeks to get my daughter a new phone for her birthday.
thanks for any advice!

claydan wrote:
I have a couple of questions about upgrading a Family Plan and all of our phones.
I am the primary line and am interested in upgrading to the Iphone. Can the loyalty credit be applied to the Iphone YES or is it an exclusion?
Second, can I upgrade my phone and renew my contract today and still maintain discounted pricing for the secondary lines?This would only renew the contract on the line you upgrade and have no effect on the other lines. The reason is I would like to upgrade now, but hold off a couple of weeks to get my daughter a new phone for her birthday.
thanks for any advice!

Forefeit Free 4G LTE Double Data for Family Plan Upgrade?

I am currently on a Family Share plan with 4 total lines, two smartphones and two flip phones. One smartphone currently has the unlimited data plan, and my own Droid Razr has 4GB data plan, which was doubled from 2GB for free as part of Verizon's extended promotion of 4G LTE devices.
One of the flip phone lines will soon be upgrading to a smartphone. The Verizon store associate advised us that when this happens, our family plan will convert to the new structure. Generally speaking, for our situation, I find the new data plan structure attractive. My sister makes no use of her unlimited data plan, and those other data hogs are what's driving up the costs of plans for more conservative users like us. However, the associate also indicated that under the new plan, I'd be forfeiting the 2GB I currently receive for free. I tend to use between 2-3 GB per cycle, so this is obviously a concern and going to cost us substantially more money under the new plan. With our plan, I'll effectively be paying $120 more per year for data that I was told would be free.
Given that the double data promotion was a significant factor in my purchase decision, and that it's only be a few months since I renewed my contract under those terms, it seems unreasonable that this promotion isn't extended to the new plans. Furthermore, the new plans are structured to offer data in 2GB increments, so it should not be difficult (as it would be with the unlimited plan) to simply add 2 free GB to our new family plan.
Was the store associate correct about this change? If so, how is it fair to a longstanding customer to offer a bait-and-switch style promotion? Is Verizon going to keep changing plan structures and ripping off customers lured in by assurances of free data?

in my opinion, he was incorrect. i "think" that you can upgrade the flip phone to a smartphone and that line would just select the individual tiered plan of $30 for 2 gigs. that is the way i understand it. of course, i could be wrong. the following is from there own website and i read as the current plans will still be available, and really, the only thing completely going away are the grandfathered, unlimited plans.
You're not required to move to Share Everything but if you do, unlimited data will not be retained on your line. As a Verizon Wireless customer you have choices when you upgrade at discounted pricing. You can choose from a standalone data package starting at $30 for 2GB or a Share Everything Plan. If keeping unlimited is important to you, you can choose to upgrade and pay full retail price for the phone.

Family plan upgrade eligibility switch?

my mom is the lead number in our family plan and is eligible for an upgrade which is weird because she just got a phone recently. anyways i am not eligible. is it possible to switch eligibility? people i have asked seem to say this isnt a big deal and they have done this.

clarkwgrizwald wrote:
sorry i didnt realize it had been covered. i tried searching around on this before i posted. im not sure what aould be different for the iphone except for verizon player hating.
no worries, the iphone formum is just a basket case atm
look in the upgrade forum
http://community.vzw.com/t5/Upgrade-and-Activation/bd-p/Upgrades
the reason is its a new phone, they dont typically do this for releases, shortly after they do
no clue why, its just they way they do things

Family Plan Upgrade

I currently have a droid and I will be adding a line and upgrading to a family shareplan. I currently can not get a new phone on my exsisiting plan but does this reset when i upgrade to a family shareplan? I really would like to get a droid x.

The contract dates for your current line will be unaffected by the addition of another line to your plan and your change to a Family share plan.
The new line will be able to purchase a phone at subsidized pricing, but your line's upgrade eligibility date will remain the same.

Using a Family Members Upgrade, Question on the Process

I plan to pre-order the phone on my brother's line since he is eligible, he's away at college though. When I swap the ESN's or whatever, will I need any info from him or need him to get involved at all? Or can I just do it all myself?
Also, my brother doesn't have a data plan..so how will that work?

When you are on my verizon click transfer upgrade on your brothers line to yours...you have to have account acess though. Do you have a data plan? iAll that matters. If not just purchase it on check out. They will ask.

Family member upgrade question answered by a cust svc rep

Ok, here is my situation, which I am sure applies to a lot of people here on the forums. My wife is eligible for an upgrade on her line (has been eligible for upgrade since 2008), I am eligible for an upgrade on my line only by calling and ordering through vzw customer service or by physically going to a vzw store. I will be eligible to upgrade through verizonwireless.com on Sep 2011. I am planning on preordering the iphone at 3am est like most of you are. Spoke to vzw customer service rep and he informed me that I can preorder iphone on my wife's line (since she is upgrade eligible right now) and once I get the iphone, call customer svc and have them activate the phone on my line. Has anyone had this done before with another phone? Just want to make sure this is possible

I received the same answer from 2 different reps on the phone before I placed the order. However, I received the iPhone today and there is no 800 number to call to accept the terms and conditions. I called customer service and was told that the phone had to be activated on the line which it was ordered on and then I had to call customer service back to have it switched and activated on the other line. Both the old phones and the iPhone have to present when this is done. So, now I am waiting for the other person to get home from work with the phone so I can start the process. What a hassle!!!

Question about upgrading a phone on a family plan

I have four phones on a family plan, 3 smart phones and 1 basic phone for my elderly father.
The first three phones (including mine) are still under contract until 12/13. The basic phone
is eligible for an upgrade. I would like to use that upgrade to get a new phone for myself but
keep the basic line for my father. Can I use that upgrade to get another phone and move it
to my number and keep the 4th line as a basic line without data for my father?

Yes you can do that. In fact if you log into your account it gives you the option to switch upgrades. Just so you know even though you are using his upgrade HIS contract will be the one getting extended not yours.

Questions on porting family plan lines and a prorated final bill?

Hey there! I've done some searches on the board before posting and encountered tidbits of information I found useful, but I couldn't get all of my lingering questions answered from older posts so here's my situation:
My number is the primary number on a family plan (3 lines, mine included) with Verizon, and I'm considering porting it along with the two other lines elsewhere. All three lines are no longer in a contract and are month-to-month (the 2-year agreements ended many months ago and none of the lines have been upgraded or anything since then). I'm planning to move them all to separate prepaid services through another carrier.
I'm doing my best to gather enough information about how to go about moving all three of these family plan lines with the least amount of hassle , so I've got some questions I hope I can get answered. Thanks for any assistance!
This is my understanding:
-I'll need to contact my new carrier to have a given number ported, correct? And that line will be subsequently cancelled on Verizon's end, with no ETFs since none of the lines are tied to a contract?
-Should I port the second and third lines first and not port the primary number (mine) first, so asto not cancel all the lines of service before they're ported? I'm okay porting one number at a time AKA separately instead of all at once if that simplifies the transfer process.
-When the porting process takes place and my Verizon service is cancelled, does Verizon prorate the remaining days on my billing period from the date it's cancelled, or do they still bill up to the end of the cycle? I hear it's better to wait until the end of my billing cycle (which for me is the 9th of every month) to initiate the transfer(s) so that I don't have any billing issues, but moving all three numbers on one day (even separately) sounds kinda daunting.
-Do the phones I currently have under Verizon simply "disconnect" or deactivate once service is cancelled? Will they no longer be associated with my family plan lines and therefore be free to be resold or handed off to other family members who are using Verizon? I notice many phones on eBay/Craigslist list a "cleared ESN" as a requirement for someone to activate a used phone on Verizon and wanted to know what that was about.
Thanks for any help on these concerns!

michae2414 wrote:
Hey there! I've done some searches on the board before posting and encountered tidbits of information I found useful, but I couldn't get all of my lingering questions answered from older posts so here's my situation:
My number is the primary number on a family plan (3 lines, mine included) with Verizon, and I'm considering porting it along with the two other lines elsewhere. All three lines are no longer in a contract and are month-to-month (the 2-year agreements ended many months ago and none of the lines have been upgraded or anything since then). I'm planning to move them all to separate prepaid services through another carrier.
I'm doing my best to gather enough information about how to go about moving all three of these family plan lines with the least amount of hassle , so I've got some questions I hope I can get answered. Thanks for any assistance!
This is my understanding:
-I'll need to contact my new carrier to have a given number ported, correct? And that line will be subsequently cancelled on Verizon's end, with no ETFs since none of the lines are tied to a contract? All correct - the port happens via the NEW carrier.
-Should I port the second and third lines first and not port the primary number (mine) first, so asto not cancel all the lines of service before they're ported? I'm okay porting one number at a time AKA separately instead of all at once if that simplifies the transfer process. You can do it this way - but based on your next question, you wouldn't want to do it this way. You can't do both!!
-When the porting process takes place and my Verizon service is cancelled, does Verizon prorate the remaining days on my billing period from the date it's cancelled, or do they still bill up to the end of the cycle? You have already paid for the current month's service - you are billed in advance for the coming month. What WILL be billed is any texting, roaming calls, data charges, etc, that have occurred during the month that were NOT billed in advance. I hear it's better to wait until the end of my billing cycle (which for me is the 9th of every month) to initiate the transfer(s) so that I don't have any billing issues, but moving all three numbers on one day (even separately) sounds kinda daunting. But YOU don't have to do anything - your new carrier will deal with it, and it seems to me it would be better to end the service on all three at one time, since it is one account. You can ask your new carrier what they recommend. There should be no issues with porting all three lines at once.
-Do the phones I currently have under Verizon simply "disconnect" or deactivate once service is cancelled?Yes - once the number is ported to the new carrier, the phones will no longer work until they are activated with another number. Will they no longer be associated with my family plan lines and therefore be free to be resold or handed off to other family members who are using Verizon? This is correct, and another reason for doing the port at the end of a billing cycle. Issues have come up with transfers done mid cycle - and because the account had been billed and paid for the full month's service, the phone's ESN was not released until the end of the billing cycle. I notice many phones on eBay/Craigslist list a "cleared ESN" as a requirement for someone to activate a used phone on Verizon and wanted to know what that was about.
Thanks for any help on these concerns!
It may take several days for the numbers to fully port over and have all services working correctly, and for the old phones to be fully "released" from your account to be used on another Verizon account. I would wait a week or so after the port, then call CS and check the ESN status of the old phones to see if they are "clear".
Hope this answers most of your questions. Post back if you need further clarification.

Upgrade with a family plan

just have a quick question, I am in a family plan with my parents and brother, and I was wondering can i upgrade to the new iphone 4s if it hasnt been 2 years yet? my mom is the primary holder of the account. i have the iphone 4 now and would like the new iphone.
I do not want to transfer upgrade eligibility from other numbers. just wondering if it can be done if i renew my contract for another 2 yrs within the family plan.
Thanks

rjfjedi wrote:
i understand they want full price, but i would surely pay $199 for the phone now, having them make that off me. Instead i choose to not get it and they loose out on an easy $199 from me and i am sure many other people as well. i am very sure there are thousands of peope out there who would pay the $199 for the phone, but knowing they have to pay full price they opt out of spending any money at all. so in the end Verizon looses out , and i would say they loose out pretty big or the number of people who are choosing to not pay full price for the phone.
OK, so the retail price of the phone is $649. Lets say that Verizon has a 100% markup on the phone from what they pay for it. That means that they pay $325 for the phone, turn around and give it to you for $199. That is a LOSS of $125? How is that good business sense.
You may say "but I am signing up for a 2yr contract". In fact, you are already in a 2yr contract. Additionally, if you have the iPhone 4, that means furthest back you could have upgraded is in Feb of 2011, which is 8 months ago. In this best case scenario, you are only extending your current contract by 8 months, not 2 years.
Either wait until you are eligible for an upgrade, use someone else's upgrade or pay full price. Verizon is not going to let you upgrade this early, nor does it make sense for them to allow you to upgrade this early.

Using upgrade from another family plan

My family has 2 family plans. 1 with 4 phones and 1 with 3 phones. All under same account person. Although, 2 seperate bills. Question, can i use a upgrade from one of the numbers on the plan that I am NOT on?

Probably not directly. The easiest way would be to just upgrade that line normally with your choice of phone, and then activate it on the line that used the upgrade briefly. After that, they have accepted the new contract and can swap back to their old phone, freeing the new device to be activated on any Verizon line.

Getting iphone, Questions about Family Plan. NEED HELP!

So right now I am on a family plan with my Dad and mother and we all have old phones that are basic basic. Our family plan has no Data plan at all, and in fact the plan is so old that it does not exist anymore. However I am moving away soon and I want to upgrade to an iphone. My question is this, If I upgrade, will I have to get my own plan? Or will I be able to just upgrade my phone and add the data charges just to my phone without making my parents upgrade their phones as well?
Any help will be awesome. I don't want to go into the store and talk to a sales person because they are motivated by commission so it would be in their best interest to upgrade all or them. So if I can go in there educated about the specifics of upgrading it would help.
Thanks!!

Steveo15317 wrote:
So right now I am on a family plan with my Dad and mother and we all have old phones that are basic basic. Our family plan has no Data plan at all, and in fact the plan is so old that it does not exist anymore. However I am moving away soon and I want to upgrade to an iphone. My question is this, If I upgrade, will I have to get my own plan? Or will I be able to just upgrade my phone and add the data charges just to my phone without making my parents upgrade their phones as well?
Any help will be awesome. I don't want to go into the store and talk to a sales person because they are motivated by commission so it would be in their best interest to upgrade all or them. So if I can go in there educated about the specifics of upgrading it would help.
Thanks!!
Thanks to our forum member for the great information!
In addition, please note that you will most likely be able to keep your current calling plan when you upgrade your line to an iPhone 4; however, if the iPhone 4 is not compatible with your current calling plan you will be notified when you process your order online if you login to your My Verizon account and you will be presented with your new calling plan options.
If your calling plan is compatible with the iPhone 4, you will be able to simple upgrade to the iPhone 4 device and add the data plan to your line. This does not affect your parents calling plan in any way. You can also separate your line from the family calling plan and have an individual calling plan for your line and have your parents lines stay with their family share plan.
If you do not feel comfortable ordering your upgrade phone online or at a store, you can also order your upgrade from the comfort of your home if you dial 1-800-922-0204 to contact our customer service department.

Any benefit to combining Family plan through AOL prior to upgrading phones?

My wife and I are looking at upgrading to the new iphones. We are both eligible, and are not grandfathered into unlimited data. We currently are the only 2 people on our family plan, but also are talking with other family members about combining their lines with ours through AOL (acceptance of liability).
My question is:
Is there any reason we need to figure out the AOL combinations *prior* to us ordering our iphones?
From the limited amount of time I've read on the AOL option tonight, it seems that when you bring in different lines from different family plans together into 1 combined plan, that each line retains its own original contract expiration/upgrade elibility date. Is that correct?
If we upgrade our phones then:
A) bring other family members (currently locked into their own 2 yr contract) into OUR plan
OR
B) have our family members (currently locked into their own 2 yr contract) bring us into THEIR plan
Either way, do we have to figure out A vs. B prior to the wifey and I just ordering the iphones while it's still just the 2 of us on our family plan?
Much thanks in advance!

Ok, well shoot. Ordered last night as got too excited and couldn't think of any issues.
Guess we're limited then to option A I mentioned earlier. (Keeping our existing account, and bringing in others family members' lines to our account -- would affect their warranty then I take it).

Can you only upgrade one phone on a family plan?

My Verizon wireless contract just expired this month and I am looking for a new phone. Currently I do not have a smartphone and neither does my brother, who shares this family plan with me. He has decided waht phone he wants, but I'm still deciding between a Droid 3 and waiting for the Droid Bionic. My question is, can I sign up for a new 2-year contract now and he upgrades his phone but I keep my phone until the Droid Bionic comes out? Will I be able to do this and get the Bionic at promotional 2-year contract pricing?

Each line on your Family Share plan has its own contract. That means you can upgrade them independently of each other, but if you choose to upgrade them at different times, they will have different contract end dates (which might be a consideration in the future if you wind up looking to switch carriers for whatever reason). Also, you're only able to take advantage of Buy-One Get-One offers if you have at least two lines available to upgrade.
You can certainly upgrade your brother's line now and your line later, as long as you are OK with the two lines having different contract end dates.

Family Plan upgrade question

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