Family Sharing and iTunes for Windows

My wife and I have family sharing set up and working fine across iOS devices and my macs. She uses iTunes for windows and we can't find how to access my purchases on her machine. We looked in the same place it is in iTunes for Mac and there is no place to drop down and look at the other users stuff.

@TigerFrank, not sure whether you got your answer but for any reason if you haven't then here are the steps to see the purchases from all the family shared accounts in your iTunes for Windows...
Once you're in iTunes, you see your account name on the top, on the right side of the Apple logo. There is a little pointing down arrow, click on it
on the opened up menu, click on Family Purchases
on the Family Purchases window, on the top left you see your Name with the little pointing down arrow, click on it again
on the opened up menu, select the account you want to download the music from.
That is how you do it, because I just learned about it and thought I would share the information so that others also get benefited from it. Hope, this helps...

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Family Sharing and Itunes ( on WIndows )

I have Itunes on my windows computer. My wife has an Ipad, Ipad Air, and Iphone 5 with her own account, we got my son a Ipod Touch, I was able to do the Family Sharing, but had to set it up on my Wifes account, since I do not have my Itunes linked to an apple product. Is there a way to get my account linked in the family sharing also, so my son has access to music I have already purchased just like he has access to my wifes itunes apps/music.
One thing I thought about is could I re-sync her older ipad to my account, and add it, or does it require a specific update, because the 1st Gen Ipad cant be updated to the new OS.

@TigerFrank, not sure whether you got your answer but for any reason if you haven't then here are the steps to see the purchases from all the family shared accounts in your iTunes for Windows...
Once you're in iTunes, you see your account name on the top, on the right side of the Apple logo. There is a little pointing down arrow, click on it
on the opened up menu, click on Family Purchases
on the Family Purchases window, on the top left you see your Name with the little pointing down arrow, click on it again
on the opened up menu, select the account you want to download the music from.
That is how you do it, because I just learned about it and thought I would share the information so that others also get benefited from it. Hope, this helps...

Family sharing and iTunes Allowances

My daughter is on family sharing so that she can access music she purchased on my account before she had her own account AND I have created an iTunes allowance for her for new purchases to limit her spending on her account. Should her new purchases come FIRST from her allowance instead of my card? So far all her purchases are being charged to my card. Her allowance does show up on her account, so I know her account has been properly credited with the funds. Is there a better way to give her access to previously purchased music/apps on my account (without giving her access to my credit card)? Thanks for any help you can offer.

Hi yosemitedoran,
Welcome to the Support Communities! If I'm understanding your question ... your daughter has two different Apple ID's? If so, she can't use iTunes Allowances on the Apple ID she is using for Family Sharing.
Start or join a family group using Family Sharing - Apple Support
http://support.apple.com/en-us/HT201088
Start a family group
One adult in the family—the family organizer—can set up Family Sharing for the group. When you set up Family Sharing, you'll be asked to confirm that you agree to pay for purchases initiated by the family members you invite and that you have a valid payment method on file. Valid payment methods for setting up Family Sharing include credit cards and debit cards.
Set up and manage iTunes Allowance - Apple Support
http://support.apple.com/en-is/HT201676
If you use Family Sharing and Ask to Buy is enabled for your account, you can't buy iTunes Allowances.
For the Apple ID that is not part of Family Sharing, this is a possible option:
Set up your Apple ID for iCloud and iTunes - Apple Support
http://support.apple.com/en-us/HT204053
I have purchased music, apps, or books with multiple Apple IDs. How can I get all of this content onto my iOS device?
First, copy all of your purchased content so that it's on the same Mac or PC with iTunes. This computer should be the one you sync your device with.
iTunes for Mac: How to copy purchases between computers
iTunes for Windows: How to copy purchases between computers
Next, authorize your computer to play content with each Apple ID in iTunes. After your computer is authorized for all of your content, it can be synced to your iPhone, iPad, or iPod touch.
I hope this information helps ....
- Judy

Family sharing and itunes

Hi Communitty. In my house we are going to update all out devices and computers. we share 1 apple id account with all members. Can we continue using Itunes Cards as a prefered payment? since we do not use CC for anything that has to do with purchase online?
Since we are groing on iOS and apple computers, the max of 5 all ready pass on the old ways.

Carlos De Bernard wrote:
Hi Chris CA thanks for your reply. So is a bad idea to use family sharing?
No, it is a good idea to use Family Sharing.
You should all have your own, separate AppleIDs.
If you all use the same AppleID, then Family Sharing does nothing for you.
Yes you can use iTunes gift cards with Family Sharing.
An iTunes Gift card will be redeemed only to the specific AppleID that redeems it.
iTunes Gift amounts are not shared (but the purchases are).
See this -> How iTunes Store purchases are billed - Apple Support
"How are Family Sharing purchases billed?
When you initiate a new purchase, it will be billed directly to the family organizer's account, unless you have gift or store credit. First, your store credit will be used to pay the partial or total bill. The remainder will bill to the family organizer. iTunes Store credit on your account isn't shared with other family members. So if the family organizer has a $50 credit on their account and another family member initiates a purchase, it won't deduct from the organizer's iTunes Store credit, but will bill the organizer's credit or debit card."

Family sharing and iTunes credit

hi all,
my partner has set up family sharing and I have joined it. I understand that one credit card is used for all members (although I think this somewhat daft). My problem is that I only ever really use iTunes vouchers. I have just trie to purchase a film and it is telling me the family sharing organiser needs to authorise my purchases for the joint payment method. Firstly I don't want to use the joint payment method, my iTunes credit covers the cost and secondly I don't want to have to wait for someone to accept something every time I want to make a purchase, but I do want to share my puchases. Is there any way around this and when she accepts it is it going to use my store credit?
thank you for your comments.

This is my account info for iTunes & AppStore:
This is the payment info in iCloud Family Sharing settings:
Obviously I was able to change the payment info in iTunes/App Store. What do I have to do to make that carry over to iCloud?

New Family Sharing and iTunes Match

Hello to all. With the release of iOS8 and the Beta of Yosemite, I have decided to leverage the new family sharing of the iTunes accounts. The set up works fine and I have gotten it working, just wondering how to get iTunes match to work with it. So pre-iOS8 I had an account "A" that all my iTunes purchases and iTunes Match were done with and then my wife and I both have personal accounts "B" and "C" for iCloud. So basically when I set up a device I would use one of our iCloud accounts (B or C) and then A for iTunes. This allowed for us to both see our purchases and also have access to our music via iTunes Match.
Now that I have put in Family Sharing and we now sign in with our own accounts. The purchases of apps work and we can see each others purchases. But when I goto iTunes we are not able to see the music that is associated with our primary account and it is requiring us both to purchase iTunes Match.
So any help on how to get iTunes Match to work across account with Family Sharing.

This has forced my family to go back to using one iTunes account. It is unfortunate because of all the features family sharing offers. My wife was excited about not having to compete for bookmarks when we are reading the same book, one little example.
be sure to leave feedback at https://www.apple.com/feedback/. I also sent some emails to the major apple blogs out there in hopes that they write about it. I assume the more negative attention the better chance there is a solution, not that this is deal breaking or anything, but still.

Family Sharing and iTunes store error

I have setup family sharing using my wife's Appleid as the organizer. Everything was setup and working great until my daughter got an iPhone 6 for her birthday. After finishing setting up her phone she now gets the following message in the iTunes store if she is logged in with her account or if she is logged in with my wife's account:
This iTunes account is set up to use Family Sharing with a different iCloud account than [email protected] Learn More.
She gets this message when she goes to the App store on the iPhone 6, goes to the Updates page, and clicks Purchased at the top. On her iPad she instead gets a My Purchases link, and links to purchases from the other Family members.
I have checked the various iCloud and App Store settings and they are the same between her iPad that works and her iPhone that does not.
Any ideas?

Update...I now notice:
Going to: App Store>Updates>Purchases:
1) The message “This iTunes account is set up to use family sharing with a different iCloud account other than <her iCloud ID>...” Is now showing up on my iPhone and can no longer see any of my purchases or hers.
2) The same message above is now showing on my iPad mini (it didn’t before). But, I can still see both hers and my purchases on my iPad mini.
3) The message "This iTunes account is set up to use family sharing with a different iCloud account other than <my iCloud ID>…” still showing on her iPhone and she still can’t see her or my purchases.
iTunes Family Sharing still works fine.
Note: If I Go to Settings>iTunes & App Store then log out of my Apple ID, then go to App Store>Updates>Purchases and log into my Apple ID from there, My purchases show up (not hers). I then toggle between Updates and Purchases and the message pops up and unable to see any purchases, again. Same thing happens when I do it to her phone except her purchases show up (not mine).
I emailed this update to Apple...waiting for a reply.

ICloud family sharing and iTunes Match

Apple,
I have setup iCloud family sharing accounts for my household as it is definitely a more convenient way to 'approve' of apps for my kids' devices. Unfortunately, I discovered that Apple has not included the ability to share iTunes Match content to family users. This creates a problem as the kids don't have separate computers and I don't intend to create separate iTunes libraries for them on the same computer where I would end up having duplicate libraries. Even if I accept that issue I would have to subscribe to match for 4 people in my house to the tune of $99.96 a year. This is NOT feasible and so now I find my self evaluating the benefit/future need for even my iTunes Match subscription. At this point, I am moving all of my music that was "matched" to my NAS and will have everyone access it using an iOS app. The thing is that this doesn't fit the, "it just works" commitment that Apple offered to it's users. It may be that you are limited by the labels/RIAA and they will not allow you to pass the matched content through family sharing but you are making a compelling case for my to just drop my Match subscription even though I have subscribed to it since you first offered it. My subscription is up for renewal in January 2015 so let's see if you fix this issue by then.

Hi,
You are not addressing Apple here. This is a user to user forum. Suggest you provide feedback to Apple https://www.apple.com/feedback/itunesapp.html
Jim

Family sharing and iTunes gift card credits

MY kids are on my family sharing account. They both have itunes credits but when they make a purchase it does not charge their credit balance. It charges my credit card. How do I fix this?

Hey Ree079,
It should bill your children’s iTunes credit first before billing your credit card. If that is not the case then report the issue to the iTunes Store by following the steps in the second article.
Family purchases and payments
http://support.apple.com/en-us/HT201079
Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store
http://support.apple.com/en-us/HT204084
Take care,
-Norm G.

Family Sharing and iTunes Gift Cards

My question is this: I know that if the Organizer adds an iTunes Gift Card to his/her account, all purchases will first deduct from that until it is depleted and will revert back to the credit/debit card on file. However, what happens if one of the family members on the account adds an iTunes Gift Card to their account? Is it basically a wasted gift card, or will iTunes know that it should deduct from that card first? Or, if they go to add an iTunes Gift Card to their account, will it automatically add it to the Organizer's account instead?

The charge will first be deducted from any iTunes store credit in the iTunes store account of the family member making the purchase. From Family purchases and payments - Apple Support:
“After you set up your family, any time a family member initiates a new purchase it will be billed directly to your account unless that family member has gift or store credit. First, their store credit will be used to pay the partial or total bill.”

HT5622 My family shared an itunes account and now i'm moving out and have created a new account just for myself. Is there a way to transfer my previous purchases on the other account to my new account?

My family shared an Itunes account and now i'm moving out and have created a new account solely for myself. Is there a way to transfer my previous purchases on the family account to my new account?

In order to continue to play and sync the music you purchased with your old account, you'll need to authorize your new computer/iTunes library to do so. You can do this by choosing Store -> Authorize This Computer and then entering in your old account credentials.
That's all you should need to. Then just create your own account and start purchasing and using it the same you have with the old one.
B-rock

ITunes for Windows freezes when importing a library. I have a large but not huge library of mostly iTunes purchased music on two authorized computers and would like to sync the files, export the library as a playlist, and import it on the other computer.

I am running iTunes for Windows 10.2.2 on Windows 7 Home. I have my iTunes library on both this computer and another authorized machine running Windows 7 Professional. I have a large but not enormous library, as I'm one of those people who doesn't pirate, use torrents, borrow from a dozen friends, or whatever other shades of gray you might imagine. It's mostly iTunes purchases with my old CD collection imported. I have started using the following technique to sync my libraries between my two authorized computers, an ability which you can probably all agree should one day be added to iTunes -- that would be different from Home Sharing, because the music would be stored locally and thus available on the road. With the added benefit of the entire library being backed up on the other machine in real-time. Anyway, when I switch from my desktop to laptop and vice versa, I use the following technique:
Connect both machines to the home network. One machine is the "Active" machine, which has most recently been used for iTunes media, purchases, ratings, etc.
On the "Active" machine, File-->Library-->Export. Save the file as "Library.xml" on the shared drive of the other machine.
Right-click "Library.xml" where it's been saved, and open another file that has two lines in it: The root path of the iTunes library on one machine and the root path of the iTunes library on the other machine.
Do a find/replace all in Notepad to make the library XML file point to where the files will be saved on the "Inactive" machine.
Run Microsoft SyncToy to synchronize the files between both music libraries; the most recent files win. This avoids copying the entire multi-gigabyte library over the network.
Open iTunes on the "Inactive" machine.
Go to Music, Select All, Delete. Keep files.
Do the same for Movies, Music Videos.
Go down to Playlists, select the top one, hold down the delete button until they're all gone.
File-->Library-->Import Playlist. Choose the "Library.xml" file you saved.
First a status bar comes up that says, "Importing library." It has the continually-scrolling progress bar, not the one that starts on the left and steadily creeps right. Then after about 30 seconds, that clears out. Wait. Typically a few minutes. Eventually a status bar will pop up saying something like, "Evaluating gapless playback information," or something like that.
The "Inactive" computer is now the "Active" computer. I can now play my library, it has all my playlists and metadata from the other machine.
Delete all the duplicate playlists named "Music," "Genius," "Purchased," and "iTunes DJ."
Well, I just upgraded to iTunes 10.2.2 a few days ago and tried to do this again like I've done it dozens of times before. Now, iTunes just goes unresponsive after the library import. It got through the "Importing library" bar to the long wait and stopped. I can still multiprocess and use other programs, but iTunes is hovering back there not responding to clicks. Task Manager doesn't seem to think iTunes is using my CPU, and I don't see my hard drive rattling. Any thoughts on why iTunes might hang up when importing a large library?
... Also, please help lobby Apple to come up with a network sync tool built into iTunes for a user with multiple authorized computers. Something different than Home Sharing so I can pull my laptop off the network and still have the synced library with me. And all my metadata changes will sync. The technique I use seems a little kludgey, don't you think?

iTunes isn't an editor. You need an app that's intended for editing audio files, like Adobe Audition (http://www.adobe.com/products/audition.html) or Audacity (free in the App Store).

TS5376 I'm having a problem with downloading and installing the new version of itunes for windows (11.1.4) I have done everything the troubleshooting article has said and it is still not working properly.

'm having a problem with downloading and installing the new version of itunes for windows (11.1.4) I have done everything the troubleshooting article has said and it is still not working properly. I have even done a repair to see if that works and it has not. Has anyone else found a new way to get it working?

Try Troubleshooting issues with iTunes for Windows updates.
tt2

I just downloaded the latest version of itunes for Windows and now itunes crashes every time i launch it

I just downloaded the latest version of iTunes for Windows and now iTunes crashes everytime I launch it. I have tried re-downloading and selecting Repair with no luck. Any suggestions?
thanks

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
tt2

I have installed the latest version of iTunes for Windows 8 but when I try to open it, it says Windows has an error and I simply can't open it any longer. Any help is appreciated!

I have installed the latest version of iTunes for Windows 8 but when I try to open it, it says Windows has an error and I simply can't open it any longer. Any help is appreciated!

Hey socestlavie,
Thanks for the question. I understand you are experiencing issues with iTunes for Windows. The following resource may help to resolve your issue:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks,
Matt M.

Family Sharing and iTunes for Windows

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