Family Sharing isn't working on my daughter's ipod touch

I setup a Family Sharing account using my apple account as the Organizer. I invited my daughter to join. Her iPod touch was still on iOS 7 with 16 GB free (out of 32 GB), so she updated to iOS 8.1.1 after she updated she accepted the Family Sharing invitation and was able to download one song (that was purchased from my account a long time ago). She tried to download other songs, but kept getting the message
"Unable to Download Song" "song title" could not be downloaded at this time. [Done] [Retry]
The song shows up in her list as though it was downloaded (she doesn't have a cloud with a down arrow) the song says that it's 3:53, but won't play (it basically is grayed out).
Now my daughter is not so happy that she updated to iOS 8, she looked on her iPod and saw that she went from having 16 GB free to only having 2.7 GB free.
Does anyone have any clues on how to fix this?

Sounds like the download may be due to an Apple problem.
For the storage space:
Connect the iPod to your computer and look at the storage used by the various categories as shown in the colored bargarph in iTunes.
Come back with the results.
An "other" larger than about 1 1/2 GB indicates corrupted files.
What is the Other on my iPhone and How to Remove It
What is "Other" and What Can I Do About It?
Next, usually restoring from backup eliminated the corrupted files. However, sometimes restoring to factory settings/new iPod is required.
To restore from backup see:
iOS: How to back up
To restore to factory settings/new iPod see:
iTunes: Restoring iOS software

Similar Messages

TS1453 Home sharing isn't working and I can't seem to get it fixed.

When I try to go under computers on my Apple TV (2nd Gen), it says "Loading Jennifer's Library" for several minutes before I get an error telling me "Could not connect to Jennifer's Library. Make sure the computer is on the same network as your Apple tv, the itunes version is up to date, and itunes is running." I've tried literally everything short of completely reformatting my computer and I'm not doing that.
-Both my computer and apple tv are hooked up to the correct router.
-I checked the internet connection on the tv, it's in working condition.
-All my software, both on my Apple TV and on my computer are up to date.
-I have restarted itunes and my apple tv.
-I've done a reset on the apple tv.
-I've turned off homesharing on my computer and tv for 1 minute and turned it back on.
-I've restarted my router.
-I've restarted my modem.
-My router software is up to date.
I can play music from my computer onto my TV but as soon as I try to play my movie, which I've watched before on my apple tv and know it works, I get "An error occurred loading this content. Try again later."
I'm at a loss for what I should do next. Everything I've tried has failed. If you have any suggestions, I'd be very appreciative.

Home sharing isn't working either
Which is why you can not use the remote app. Did you turn on home sharing on your computer and on ATV?
eve though they have the same Apple ID.
Did you enter the ApplieID in the home sharing login though? Or just in for the iTunes store, or iCloud, or photo sharing, or something else?
Home sharing isn't working either, I can't play or transmit any video from my iPad to the Apple TV because it doesn't recognize it
That would be AirPlay, not homesharing. THey are not related. Did you enable air play on all the devices?
Have you run the network test tools on ATV? Can ATV access the iTunes store, Netflix, etc?

I just bought my 10 year old autistic daughter an IPOD touch that she needs to take to school with just limited music on it but she also also has an IPAD mini for home that is fulllyloaded with apps . How do I set up Itunes to make this work

I just bought my 10 year old autistic daughter an IPOD touch that she needs to take to school with just the music (no apps) on it but she also also has an IPAD mini for home that is fullly loaded with apps. The last time I tried to connect 2 devices to Itunes I ended up loosing my own music library so I am a bit hesitant to start setting up this new IPOD touch with outsome help. Anyone have any ideas on how I set up Itunes to make this work and not loose her IPAD apps and media?

Open itunes, connect ipad, select what you want, sync.
Connect ipod, select what you want, sync

The camera on my daughter's iPod Touch, 5th generation, doesn't work anymore. She just got it three weeks ago. Not even sure how to troubleshoot. Help.

the camera on my daughter's iPod Touch, 5th generation, doesn't work anymore. She just got it three weeks ago. Not even sure how to troubleshoot. Help.

Hard reset it and report back...thatll probably solve the problem

HT1212 My daughter's ipod touch is disabled for the next 43 years. Any hints on what she may have done to cuase this and how to fix it?

My daughter's ipod touch is disabled for the next 43 years. Any hints on how to fix this? I have followed the steps listed on the apple website to p lace it into recovery mode, but the ipod is now "stuck" on the connect to itunes part. Thanks!

Sounds like a case of entering an incorrect passcode over and over. Only fix is to follow the instructions in that article you reference, HT1212, and it may take a couple tries to get it to work right.

Got my daughter an ipod touch 4th and it wont dothe back up from itunes? I bought my other daughter an iphone 4 and its doing the same thing. Both are locking up itunes too.

Got my daughter an ipod touch 4th and it wont dothe back up from itunes? I bought my other daughter an iphone 4 and its doing the same thing. Both are locking up itunes too. I tried the deactivate/activate that was suggested it still didnt work. I took the ipod to a friend and hooked to her laptop and it synced fine but now trying to sync on mine it wont do it and it has the backup encryption on but no passwords will unlock it. itunes will reccognize the ipod and the iphone but while going thru the sync steps they both get to step 2 then lock up itunes and then says its syncing but will never stop. I am very frustrated and am regretting buying products from Apple.

It seems to be a glitch or bug. Its been officially acknowledged and addressed by Apple. There is no resolution other than waiting for a few days. The Kb article by Apple states it will fix itself on January 7.
http://support.apple.com/kb/TS4510
Symptoms
After January 1st, 2013, Do Not Disturb mode stays on past its scheduled end time.
Resolution
Do Not Disturb scheduling feature will resume normal functionality after January 7, 2013. Before this date, you should manually turn the Do Not Disturb feature on or off.
To turn off the scheduling feature, tap Settings > Notifications > Do Not Disturb and switch Scheduled to Off.

Daughter's iPod Touch Stolen

Hi,
My daughter's iPod Touch was stolen at her school today. She has the iPod locked with a passcode. Is that going to render the iPod useless to whomever stole it, or can they just restore or erase it somehow?
Thanks,
Ray

Pamela Gadsden wrote:
That's not quite true.
The iPod would have to be restored from the computer it's already synced to, what you'd have to do if you forgot your pass code, not the computer of whoever stole it.
It's a good bet that the iPod will be useless to whoever stole it.
The restore will work, and the device will be usable. But, the data will be gone unless the device is synced to the computer it was originally synced to.
Pamela Gadsden wrote:
Yep, here's the link : http://support.apple.com/kb/HT1212
The only way the restore will work is if whoever swiped it syncs it with the daughter's computer.
Thanks for the link, Pamela...but, you may want to read the kbase article you linked.
From near the end of the article: +"If you restore on a different computer that was never synced to the iPhone or iPod touch, _you will be able to unlock the device for use and remove the passcode but your data will not be present_. "+
To me, that sounds like exactly what I described in my original response.

I have I phone, daughter has iPod touch cannot connect via FaceTime

I have I phone, daughter has iPod touch cannot connect via FaceTime

i've been told facetime will only work over a wifi connection. have you tried this?

HT1212 my daughter's ipod touch has been disabled because she forgot the password. It also says it cannot connect to itunes because it's been disabled. How do i just erase the ipod totally so we can use it again?

My daughter's ipod touch has been disabled because she forgot her password. It also will not connect to itunes because it's been disabled. How can I just erase or reset the ipod so she can use it? We don't mind if the info. on the ipod is lost.

Hi Guys,
I havent touched my Iphone 4s in ages (about a month). I came back to it the other day. I forgot the password, so naturally it disabled it and is telling me to connect to iTunes. In the meantime, i had got a new computer and didnt back up the itunes files (because im an idiot). So now when i connect it to iTunes it tells me to verify it on the phone, but i cant get in there because it is disabled. PLEASE SOMEONE HELP!!! I HAVE NO IDEA ON HOW TO FIX IT!! I've tried to restore it, I've tried to jailbreak it. NOTHING works!! PLEASE HELP!!!

I changed my Apple ID Username, but now my daughter's iPod Touch cannot connect and won't take the new sign-in protocols???

I changed my Apple ID Username on my iMac, but now my daughter's iPod Touch cannot sign-in to iTunes, Apps, etc.. The old username sign-in doesn't work either. Apple Store Rep advised using iCloud to back-up her iPod, but have no experience with iCloud - have nevr used it on my iMac. Any info would be helpful.

I would suggest visiting this URL http://www.apple.com/icloud/setup/.

HT1212 My daughter's iPod touch is stuck on a blank screen with the loading circle just going around and around. I tried to restore it, but it says I have to enter the passcode. I have the passcode, but as I said, there's nothing on the screen. How do I f

My daughter's iPod Touch is stuck on a blank screen with that loading circle thing just going around and around. She said she was trying to duplicate an app or something, and all the the apps started shaking like when you delete them. I turned the iPod off, but it never turned back on completely. I tried to restore it, but it's saying that I have to enter the passcode. But, as I said, there's nothing on the sceen excect the circle thing. Please help!!!!!

Start at # 3
1- iOS: Not responding or does not turn on
2 Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
3 If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
4 Try on another computer
5 If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

How do I disable my daughter's iPod touch so I can sell it? She has forgotten the password and her apple id (she has used several id's).

How do I disable my daughter’s iPod touch 8G Second Generation so I can sell it on ebay? She cannot remember her passcode or her apple id. I want to make sure that all her personal info is erased, too. Suggestions?

What to do before selling or giving away your iPhone, iPad, or iPod touch

Nothing is working on my 3rd gen ipod touch but the home button. It's not sliding or anything. I've tried resetting and restoring it. Did not work

Nothing is working on my 3rd gen ipod touch but the home button. It's not sliding or anything. I've tried resetting and restoring it. Did not work

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I daughter's iPod touch is password locked and authorized to computer that doesn't exist anymore. i want to set it up on my iTunes but it won't recognize it because of the failed password attempts. what can i do?

My daughter's ipod touch is password locked and attached to a computer that doesnt exist anymore. i want to authorize it to my computer itunes account but itunes wont even read it due to the password failure. what can i do?

That's by design. The password is designed to protect the user's information and cannot be circumvented. You can restore it to "new" condition though, and sync it to your computer. The iPod Touch's content will be securely erased by doing this.
Refer to iOS: Unable to update or restore. Follow the instructions exactly as written.

TS4062 My daughter's ipod touch 4th Gen cannot sync over wi-fi and cannot be seen in the devices section of itunes for windows.

My daughter's ipod touch 4th Gen cannot sync over wi-fi and cannot be seen in the devices section of itunes for windows. I have gone through all steps of the troubleshooting guide. All of our other ios devices are wi-fi sync-ing fine. Can anyone help?
Not sure how long this has been a problem. Kids are young and I manually manage most things but recently having music synced is an issue. All software has been kept up to date.

bayfsmithy wrote:
I have read through the forgotten passcode section. Itunes will not recognise the ipod until the passcode is entered (thats the message it keeps saying), when I press try again, it says unknown error.
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...

Family Sharing isn't working on my daughter's ipod touch

Similar Messages

Maybe you are looking for