Family sharing ITunes credit balance

In family sharing, as a parent, how do I know the remaing credit in my child's iTunes credit, at the point I want to make an "ask to buy" decision?

Hi Angela1313,
I see that you have a question about using gift cards with Family Sharing. Here is an article with some information that my be pertinent to this issue:
iTunes Gift balances
http://support.apple.com/kb/ht5035
Learn more
Learn how to send an iTunes Gift or redeem iTunes Gift Cards and content codes. If you're using Family Sharing, the credit you redeem will only be available to you. iTunes Store credit on your account isn't shared with other family members.
Thanks for using the Apple Support Communities!
Cheers,
Braden

Similar Messages

  • HT5035 Where do I find my iTunes credit balance

    Where do I find my iTunes credit balance my credit card has been charged instead of my iTunes gift card

    Just go to itunes manage my acoount tab and click on purchases it will show u two tabs on top select the gift card tab and u can see the remaining balance . Hope this would help u.....

  • Family Sharing & iTunes gift cards??

    I have two kids under 13 years of age, and I want us all to use the iTunes money we have on my (the "Organizer") account, but Family Sharing charges their purchases on my credit card, NOT my iTunes money. How can I change the primary payment to use iTunes money & not my credit card in Family Sharing? I tried disabling Family Sharing and just go back to what we were doing before (all devices on one apple id), but now I cannot even disable Family Sharing because my kids are under 13.

    Queen Bee,
    There is no way to transfer a balance to another account.  However, if the balance is completely untouched, you can ask iTunes Customer Service to "un-redeem" the  card:
    http://www.apple.com/feedback/itunesapp.html

  • Family sharing update credit card information

    I am trying to update my credit card information because of expiration date.  Updated in my apple id (I am the organizer of the family sharing), but whenever I try or anyone else part of the family sharing plan tries to update or purchase anything I/we get the message "there is a billing problem, have the organizer update the billing information".  What else do I need to update to get this to work?

    Hi kathyfromcelina,
    I'm sorry to hear you are having these issues with your account. If the update to your billing information does not appear to have applied correctly, you may want to double-check the update steps as outlined in the following article:
    Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support
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  • Family Sharing iTunes iPhone6 = Worst Mistake Ever!

    If you're thinking of switching from Android to iPhone - don't. May be the worst purchase I've made in my life.
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    When is Apple going to fix this crap? I'm honestly considering returning my phones and getting a pair of GS5's.
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    User: "If I want to use it on my phone, why do I want it on my computer?"
    Apple: "So you can transfer it to your phone."
    User: "Huh? I have to transfer the ringtone from my phone to my computer so I can put it back on my phone?"
    Apple: "Yes. Make sense?"
    User: "Only if you smoke crack."

    Family Sharing still does not work. We're testing the 'delete & reinstall' method, but what a pain since pretty much every app fails to update. You lose all your data when you uninstall the app so you have to start from scratch all over again. Seriously need a fix for this since its a key element to sharing 1 iTunes on 1 MacBook.
    Found a solution for sharing 1 iTunes on 1 MacBook without duplicating music files. Its not very elegant, but it seems workable.

  • Family sharing itunes account

    Family of 5 sharing itunes account can each have an individual icould account?

    Yes, in fact it's recommended that you do.  you can create separate iCloud accounts with separate Apple IDs and still share the same iTunes ID (the IDs do not have to be the same).  You should also use separate IDs for iMessage and FaceTime to avoid getting each other's text messages and FaceTime calls.  Using your individual iCloud IDs for iMessage and FaceTime will accomplish this.

  • Family Sharing, iTunes Account NOT Apple ID

    I'd like to turn on Family Sharing.
    However, it seems the only way to turn on Family Sharing is through my Apple ID on my iOS device
    Settings > iCloud > Family Sharing
    The issue I have is that my iTunes and App Store purchases are not using my Apple ID. I created a different ID (long time ago) for iTunes. So, all my purchases are with this ID, not my Apple ID.
    For example: on my iOS device
    Settings > iCloud > [email protected]
    Settings > iTunes & App Store > myitunesid (there is no @email.com associated with this ID)
    All my iTunes (music and apps) purchases are with myitunesid ID, not with [email protected] ID.
    I'm assuming if I active Family Sharing with my iCloud (actual Apple ID), there won't be any purchases associate with the account. Nor will there be, as long as I keep using the myitunesid account.
    Hope this makes sense.

    Yes, in fact it's recommended that you do.  you can create separate iCloud accounts with separate Apple IDs and still share the same iTunes ID (the IDs do not have to be the same).  You should also use separate IDs for iMessage and FaceTime to avoid getting each other's text messages and FaceTime calls.  Using your individual iCloud IDs for iMessage and FaceTime will accomplish this.

  • HT4463 Where can I find iTunes credit balance for gift cards on file?

    Where can I find credit balance on my iTunes Acct. after posting gift cards to the account and making several purchases?

    The credit remaining should be located at the top right of the iTunes store, next to your Apple ID, after you sign in.

  • MLBTV purchase on apple TV. iTunes credit balance ?

    If I purchase MLBTV for $129.99 on Apple TV and I have an iTunes balance in excess of $129.99 will my credit card for charged or will the balance be deducted from my iTunes credit ?

    Yes. You might have to go to the iTunes store under quick links>purchased.

  • Family sharing iTunes and iCloud

    Kids two iPhone 6 for kids. Have iTunes on Windows PC (ugh).
    Each kid had apple id for each phone.
    I have Apple ID for myself - only for Windows PC iTunes and my iCloud.
    Want to set up family share so that their iPhones can share purchased music and apps. And I can pay for them via my Apple ID on PC.
    I do not have iPhone (yet).
    Any suggestions?

    Hello there, jfmapplesupport.
    The following link is a great start for how to setup Family Sharing:
    Family Sharing
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Cannot send gift card when I have a iTunes credit balance

    Hi,
    I understand that you can't gift iTunes credit to somebody else, but is there any way to bypass your credit?
    I gifted an album to somebody yesterday, and it automatically bypassed my credit and charged it directly to the credit card associated with the account.  No problem.  But when I tried to also send somebody a $25 credit, it wouldn't let me.  Why doesn't iTunes bypass my credit in this situation as well?  Is there any way to force it to ignore the credit?
    Thanks!

    There seems to be some sort of unstated time limit on sending gifts, as others have reported similar problems. Go here:
    http://www.apple.com/emea/support/itunes/contact.html
    to report the issue to the iTunes Store.
    Regards.

  • When we purchase from iTunes the balance is not coming off of the gift cards. We have family sharing on but when my kids purchase songs they are credited to our credit card and not the gift card that is already in their account. What's wrong?

    When we purchase from iTunes the balance is not coming off of the gift cards. We have family sharing on but when my kids purchase songs they are credited to our credit card and not the gift card that is already in their account. What's wrong?

    Hi Angela1313,
    I see that you have a question about using gift cards with Family Sharing. Here is an article with some information that my be pertinent to this issue:
    iTunes Gift balances
    http://support.apple.com/kb/ht5035
    Learn more
    Learn how to send an iTunes Gift or redeem iTunes Gift Cards and content codes. If you're using Family Sharing, the credit you redeem will only be available to you. iTunes Store credit on your account isn't shared with other family members.
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • Family sharing using iTunes cards

    both my wife and I use iTunes cards for the purchase of apps and music in the App Store. We now want to enable family sharing on our devies and are being forced to provide credit card or bank details in our accounts to use it.
    apple need to allow the use of family sharing without credit cards etc.

    Thank you for your response, but the gift card has been redeemed already on my account.  I am the family organizer with a gift card balance already.
    and only YOU can use that gift card balance...
    However, as the family organizer with a gift card balance, my daughter made a purchase and it was processed against my credit card, instead of my gift card balance.  I think it's a glitch with family share.  I see that I am not the only one with this problem.
    This is how FamilySharing with Gift Cards is supposed to work.
    Using gift cards in Family Sharing will charge against a gift card ONLY for purchases against that specific account.
    You redeemed the gift card you you account so only purchases YOU make will go against that gift card.
    If your daughter redeems a gift card, any purchases she makes will go against that gift card.
    -> How iTunes Store purchases are billed - Apple Support
    "How are Family Sharing purchases billed?
    When you initiate a new purchase, it will be billed directly to the family organizer's account, unless you have gift or store credit. First, your store credit will be used to pay the partial or total bill. The remainder will bill to the family organizer. iTunes Store credit on your account isn't shared with other family members. So if the family organizer has a $50 credit on their account and another family member initiates a purchase, it won't deduct from the organizer's iTunes Store credit, but will bill the organizer's credit or debit card."

  • Buy iCloud Storage with Family Sharing credit?

    Anyone know if iCloud Storage can be purchased using a Family Sharing organiser's iTunes Credit?
    My wife has an iCloud account which does not have any iTunes Credit or a credit card registered to it. We want all iTunes/iCloud purchases to come out of the family's credit pool which is applied to my primary iCloud account as the family organiser.
    However, when she tries to buy more storage for her iCloud account (new monthly fee plans) it fails, with a message around the credit card declining (something like that...). I checked, and my family organiser account definitely has iTunes credit available on it, and Apple's info page about iCloud Storage says it can be paid for with existing account credit.
    So my assumption is that iCloud Storage doesn't come out of family sharing credit, and it can only be paid for by the primary iTunes account the storage is being purchased for.
    Does anyone know if that is true? I haven't been able to find clear information online by Googling or searching Apple's website.

    Oh wow. You're right. Another page actually puts it clearly:
    If you're using Family Sharing, the credit you redeem will only be available to you. iTunes Store credit on your account isn't shared with other family members.
    ref: iTunes Gift balances - Apple Support

  • Family sharing and iTunes Allowances

    My daughter is on family sharing so that she can access music she purchased on my account before she had her own account AND I have created an iTunes allowance for her for new purchases to limit her spending on her account. Should her new purchases come FIRST from her allowance instead of my card? So far all her purchases are being charged to my card. Her allowance does show up on her account, so I know her account has been properly credited with the funds. Is there a better way to give her access to previously purchased music/apps on my account (without giving her access to my credit card)? Thanks for any help you can offer.

    Hi yosemitedoran,
    Welcome to the Support Communities!  If I'm understanding your question ... your daughter has two different Apple ID's?  If so, she can't use iTunes Allowances on the Apple ID she is using for Family Sharing.
    Start or join a family group using Family Sharing - Apple Support
    http://support.apple.com/en-us/HT201088
    Start a family group
    One adult in the family—the family organizer—can set up Family Sharing for the group. When you set up Family Sharing, you'll be asked to confirm that you agree to pay for purchases initiated by the family members you invite and that you have a valid payment method on file. Valid payment methods for setting up Family Sharing include credit cards and debit cards.
    Set up and manage iTunes Allowance - Apple Support
    http://support.apple.com/en-is/HT201676
    If you use Family Sharing and Ask to Buy is enabled for your account, you can't buy iTunes Allowances.
    For the Apple ID that is not part of Family Sharing, this is a possible option:
    Set up your Apple ID for iCloud and iTunes - Apple Support
    http://support.apple.com/en-us/HT204053
    I have purchased music, apps, or books with multiple Apple IDs. How can I get all of this content onto my iOS device?
    First, copy all of your purchased content so that it's on the same Mac or PC with iTunes. This computer should be the one you sync your device with.
    iTunes for Mac: How to copy purchases between computers
    iTunes for Windows: How to copy purchases between computers
    Next, authorize your computer to play content with each Apple ID in iTunes. After your computer is authorized for all of your content, it can be synced to your iPhone, iPad, or iPod touch.
    I hope this information helps ....
    - Judy

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