Family sharing lost apps ios8

In order to make room on my sons ipad, I had to delete a few apps. MS word, excel, etc.
After we switched to ios 8, I turned on familty sharing. Now I want to redownload those purchased apps, but they are no longer there.
Thoughts?
Thansk,
Jay

Hi jayfromsan anselmo ,
You should first make sure that you set up Family Sharing correctly. See this article -
Sharing purchased content with Family Sharing
If still having an issue, troubleshoot with the steps in this article -
If you don't see your family's shared content
Thanks for using Apple Support Communities.
Best,
Brett L

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Problem with iTunes family sharing payment & app licenses

Hiya,
We're using iTunes family sharing with my wife since iOS8, on our iPhones (4S & 5, both with latest iOS). My account is the "Organizer" and my wife has Parental access (so she can use the same payment method, my credit card).
There are a couple of shared apps we use - I purchased them originally and they are available for her to use via family sharing. Apart from the early days' hiccups with iOS8, we had no issues with this setup, that is, until yesterday. All of a sudden, when trying to access the shared apps, she started to get error messages like "this app is no longer shared with you" and the like.
We tried the following to no avail:
- deleting & re-installing the shared apps
- leaving & re-joining family sharing with her account
- updating the payment method that is attached to my account (effectively my credit card)
When trying to update my payment method, it seemed weird that:
- Apple was asking for the security code of my card (that is OK so far), and when I input that...
- ...Apple stated my card is expired (which is simply not true, it's still more than a year until expiry)
And on top of that I couldn't update nor delete nor add any other payment method, at least on iOS (haven't tried desktop iTunes yet).
By the way, I did a test purchase on my account, and it worked perfectly, so it seems that my card is OK as long as my account is initiating the purchase.
Questions are:
- how can I fix the family sharing issue?
- what's wrong with the payment method checking?
Cheers
Tamas

There are a few reasons why that would be the case. Any apps that you may have purchased and then transfered to her device would need your account information in order to update. Thats why when you go to update it brings up your id. Also make sure to check under settings that she is signed in on the device to her account not yours. You can check this from settings<store<view accout or sign in/out.
Any app you purchased is tied to the account it was purchased on, no matter if it is stored in an itunes library on a computer, a free app or free update.

Family sharing purchased app fails to download (repeatedly)

I'm having trouble with iTunes app purchases with family sharing.
Child #1 purchased an app (a few weeks ago)--not a free app.
Parent (sponsoring user) purchased another app (a couple of years ago)--not a free app.
Both apps support family sharing, according to the itunes store listing.
Child #2 with iTunes 11.4, Mac OS X 10.6.8, trying to download either app, gets the same behavior.
Click on the purchase button.
Dialog: "Are you sure you want to buy and download "App name here" ? Your credit card will be charged for this purchase and your app will begin to download immediately. (unchecked box) Don't ask me about buying iOS apps again. (cancel) (buy)"
click "buy"
Next dialog: "A family member has already bought this item. A family member has already purchased this item. To download it again for free, select OK. (cancel) (ok)"
click "OK"
Next dialog: "Could not purchase "App name here". The iTunes Store is temporarily unavailable. Please try again later. (OK) "
Help? This happens every time I try it. Also happens on the iPod when trying to buy (iPod touch, iOS 6.1.6, PE178LL/A)

jtkohl,
Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.
All my best,
Allen

HT201060 Family Sharing of App not available

My son purchased an app and now trying to install it on my phone but it's asking me to purchase it. I know we are both under the same family as I double checked that. Is there a way to contact apple to fix this?

I believe that some apps are not compatible with Family Sharing. However, you can log into his Apple ID to download the app.

Family sharing - hidden apps

I Have hidden my purchases apps on my iPhone (by swiping left, then hiding the apps within the purchased summary within the App Store). Will these apps remain hidden when family members share my iCloud account? I just want to share my music, nothing else.

Hello Danbrowny,
Indeed, this is exactly how to prevent others associated with your via Family Sharing from seeing or downloading purchases you've made.
If you want to keep some purchases private, you can choose to hide individual items.
Family Sharing
http://support.apple.com/kb/HT201060
Cheers,
Allen

Family sharing, in-app purchases? (Paper 53)

How is in-app purchases treaded with family sharing?
Example I have the Paper 53 app for the iPad with several in-app bought brushes for it.
But when my partner downloads the app she doesn't get the extra brushes.
Should it be that way or is something off?

Hey my man, the way around this is have your girlfriend login with your Apple ID and restore purchases in the Paper app, then logout and log herself in and everything will still be there! I had the same question 20 minutes ago

Applications will not be shared with family sharing mac app store

I wanted to ask why some apps on mac app store after you enable the "family sharing" with another family member if I go to "purchase application tab" next to the name of some application there "can not be shared". what's the point if I can not share activate the app.
Version: Yosemite 10.10
Thanks

I am having a similar problem. I get one of two errors: "We could not complete your request. There was an error in the App Store. Please try again later. (null)" OR "We could not complete your purchase INSTALL_ERROR_DISTRIBUTION_SIGNED_BY_APPLE".
I am having this trouble on a brand new MacBook Pro running OS X 10.7.1. My firewall is off and no virus software is installed.
I can download and update apps on a different computer using OS X 10.6.8 just fine.
Any other recommendations?

How do i change my sons DOB in his itunes account that I set up as part of the family sharing facility in IOS8?

I have just set up my children as family members in IOS8 and set the wrong DOB for my son (Phone rang while I was doing it...can't multitask...you know how it is.) And he will be upset when it tells him he is 5 and no doubt poor lad will have complications when he is 18 and Apple think he is still 13!
How do I change his DOB?
Thanks
Using IOS8 on various IPADs

Hi Dabat,
Towards the bottom of the Adobe.com page you should see an option to change your geo, make sure that is set correctly before starting the purchase process. Creative Cloud payment works off Credit Card. If your Adobe ID was associated with an incorrect region you would want to contact Adobe customer service for help changing that.
-Dave

Where is the app bought on Family Sharing?

Have Family Sharing setup with family. First app was bought today by my kid. He's not setup where I need to give permission. I pay though. LOL
I received the iTunes email receipt - how I know he bought something. Seemed like a cool app, so I figure I'll check it out - go to my iTunes, the app not in my Library (if I buy something on my iPhone or iPad, it immediately also downloads to iTunes) So I search the Store for the app - and I can BUY it - but not download it as a Purchased item.
So am I doing something wrong with Family Sharing, or apps bought by Family do not show up into the iTunes Library of the main account paying for them?
Thanks - hope that makes sense?a

Hello musicmaker,
Thanks for using Apple Support Communities.
If you're not seeing content that was purchased by one of your family members, then I'd like you to please follow the steps in the article linked to below.
If you don't see your family's shared content - Apple Support
Take care,
Alex H.

Family sharing not sharing

Let me just go ahead and say that; iOS8 is the worst update I have ever experienced on an iOS device. I have been a diehard Apple fan since my 3GS - this is THE WORST.
Here is my problem:
On iOS' 4.??? through iOS 7.1.2, my iPad has been set up with my wife's Apple ID (our "master" one). I had my iCloud acount on it for all of my messaging and what not. After I updated to iOS 8 and set up family sharing, any app updates that come along tell me that the (free app) was "either refunded or purchased with another Apple ID". Oh really... Well then I think that it may be a bright idea to delete the app and re-download it with my Apple ID. Nope... Now it's telling me the same thing and won't let me download it at all. Not with mine, not with my wife's and not with my son's! What a crock. Now I have lost 3 apps that I regularly use. SMH...
Please help...

Hi
Itunes match does not work with family sharing. Which purchased content can I share using Family Sharing - Apple Support
JIm

Family Sharing: Can it be used to back up multiple phones to the same iCloud account?

With the Family Sharing feature of iOS8 & Yosemite, is it possible to back up multiple iPhones automatically to one iCloud account?
My family needs a way to automatically back up their iPhones. It would get really costly and otherwise problematic to equip each of us with iCloud accounts just so we could back up our phones automatically. If Family Sharing enables us to do these automated backups to one iCloud account, then I'd go ahead and upgrade my iCloud account to the 200 GB iCloud storage allotment.
However, if I do this, does this give my 11-year-old access to my iCloud email account, contacts and other personal information? I imagine that the Family Sharing tool should be able to manage this, but I'd like to be sure.
Thanks.

I do know that if you have separate iCloud accounts you can share with your children what you need to. I encouraged my daughter to do that for her 2 kids she bought iPads for Xmas. Instead of using her account like she had been doing with her old iPhones the kids used, she created new iCloud accounts to take advantage of the 5 gig for each account, otherwise just 2-3 devices ***** up that 5 gigs immediately. She then set up what she wanted them to have access to, and it worked out perfectly!
I myself was thinking of doing the opposite of what you inquired about and doing what she did with her kids, but for myself. I am thinking about created a separate iCloud account then share with myself what I need to so I can gain 5 gig storage by using separate account on a couple devices.

Does family sharing allow content not purchased through itunes?

Most of my music has been ripped from my CDs, not purchased through itunes. The family sharing feature in ios8 sounds tempting since I currently have 4 of us working from a single account which causes some issues at times. Will I still be able to share the ripped CDs and other content not purchased from itunes with other family members if we split up and then turn on family sharing?
Thus far, the 5S that just arrived today is the only device with ios8 on it. The other iphones and ipads in the house will need to be updated when it seems safe to do so. We are also running itunes on two macbook pros and a few PCs.

Yes, home sharing works with both purchased and ripped music, as well as videos. It does not allow you to move content from one computer to another; it allows you to stream content from one computer to another computer or device on the local network (or connected via a VPN).
If you want to access music outside of your network and copying it is a problem, then you might consider Match.

Have no credt card. Family sharing.

I would like to have family sharing on the ios8 BUT how do I go about it if I don't have a credit card? We only ever use vouches.
Can anyone help, please.

CORRECTION TO THE CORRECTION:
People on here who say otherwise are blatantly wrong.
Your credit card REMAINS now, on Family Sharing, for easy access.
I dropped in (redeemed) an iTunes card - and now I have both a credit card listed forever
and an applied iTunes card to one account only. Fortunately, it was to the controlling account. Unless there’s something ominous in:
All family members share the payment method shown below.
Codes you redeem will be applied only to your individual account.
I was too magnanimous in my read of the policy & knowledgebase article, I guess.
There is no “feel good” in this. I am not managing a child’s account.

How can I reset family sharing and payment info when itunes requires verification information from a lost credit card?

I was attempting to make an App store purchase and the App Store required verification of my computer. The information the App Sotre - and ITunes require is the expiration date [ mm / yyyy ] and the security code off the back of my registered credit card. The card is lost - and so is the information. ITUnes will not allow me to change the payment information without verifying my information by - again - including the information from the back of the missing credit card. So I am stuck.

This is my account info for iTunes & AppStore:
This is the payment info in iCloud Family Sharing settings:
Obviously I was able to change the payment info in iTunes/App Store. What do I have to do to make that carry over to iCloud?

Family Sharing apps not possible to share

Have Family Sharing but the apps does not appear on members list as "purchased". They have to be paid for. Why?
If I log on as me, dad, organizer, then the apps are downloadable and does not have to purchase them again.
Setup: 2 IOS8 (iPhone5) + 1 IOS7 (iPhone4) + 1 IOS6 (iPhone3); but the IOS version has no impact..the same happens on all three NOT signed in as Organizer

ApplePate,
Not all content can be downloaded via Family Sharing. The information outlined below details how to go about determining if content can be shared via Family Sharing.
Make sure that an app is shareable
To see if you can share an app, go to its product page in the App Store and scroll down to Information. Then see if it says Yes or No in the Family Sharing section.
Some apps may not be enabled for Family Sharing. If you’ve acquired one of these apps, you will be able to see it in your purchase history, but your family members won't be able to see or redownload it.
If you don't see your family's shared content
https://support.apple.com/en-us/HT201454
Regards,
Allen

Family sharing lost apps ios8

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