Family sharing: members can't see others' purchases

As the head family member, I can see my family members' purchases. But they can't see any shared content. I double-checked the Family Sharing settings and we are all listed under each device. Each person is signed in with the correct id. Sharing is set to "on." I tried logging out and logging in again, downloaded a free app, but it's still not working. Please help!

Hi magnetic197,
Lets see if we can get your content to show up on your Family Sharing account. Take a look at the article below for some additional troubleshooting to what you have already done to get it to show up.
If you don't see your family's shared content
http://support.apple.com/en-us/HT201454
Take it easy.
-Norm G.

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Family sharing-child can't see my content or purchase my previous apps

I've followed every step in the Apple support article for family sharing set up and logged in and out of the cloud multiple times but we still can't figure this out? I set my child's new Mini up on family sharing. She has to ask permission and that is working. I can also see all of her content on my iPad. She can't see any of my content. She wants an app that she previously purchased on my iPad. We get a message that says the family already owns it, press okay to download. But, nothing happens? What am I missing?

Nevermind, resetting the mini and logging back in finally worked. Must have been a glitch.

Can't see member Purchases with Family Sharing

Okay, I wonder if someone can help with this. I setup Family Sharing and was able to add the members I wanted. When I go to the AppStore, i'm able to see their name under the Family Purchases", however when I click on their names, I can't see their purchased. I just get something that says "you have no purchases". I follow the steps on the Apple Article title "If you don't see you family's shared content" and that didn't solve the issue. I also made one for the members to download a free that was shareable, to verify and I still couldn't that one either. In addition, I verified that the email under the Family Sharing was the same for ITunes & AppStore under the setting. Does anyone has solution? I'm not sure if the issue is because I have an older iPhone. I still have the iPhone 4S

I have the same issue - interestingly, I am able to see iTunes purchases. It's just app store purchases that aren't showing up.

How do you add an iTunes Gift Card so that all purchases of any members of a Family Sharing Group can use the credit?

How can all family members of a Family Sharing Group use a gift card that has been been applied to the iTunes master account? I added a gift card to our master iTunes account for my grandson, and even though he's a family sharing group member, none of the purchases I have approved from his requests have used the gift card credit. A search of the iTunes support site failed to turn up anything that even remotely addresses this topic. It would seem reasonable to assume that any purchase made by any family member should be able to use the gift card credit since all purchases go through the master account, but this does not appear to be the case.

Regarding your statement about the gift card balance being used if redeemed to the organizers account - http://www.apple.com/feedback.
Regarding redeeming the gift card to the child's account, it is the same as redeeming to yours. You have to be signed in to the iTunes store using the child's apple ID, then redeem the gift card there. If you already redeemed the card on your ID, you won't be able to redeem it again.
Redeem and use iTunes Gift Cards and content codes - Apple Support

HT204053 If I am joined into a family sharing group and I share my purchases does this mean they see all my apps that I have downloaded and the ones that had at once but deleted?R

If I am joined into a family sharing group and I share my purchases does this mean they see all my apps that I have downloaded and the ones that had at once but deleted?

Hi apples-consecutive-buyer-for-life,
Family Sharing makes all of your past purchases available to other family group members, including most apps. See this article on what content can be shared -
Which purchased content can I share using Family Sharing
Note also that content can be hidden. See this article -
Hide and unhide purchases in the Mac App Store
Thanks for using Apple Support Communities.
Best,
Brett L

How can I use family sharing, but allow my daughter to purchase with her iTunes allowance without asking permission?

I love the idea of iTunes family sharing, but I don't think it currently supports my situation.
My daughter's iTunes account gets a monthly allowance (plus occasional gift cards), and does not have a credit card tied to it. That way, she can buy whatever she wants, but only with her existing account balance.
I'd like to tie her account to mine via family sharing, but want to keep her spending limited to just her allowance balance. Also, I don't need to grant permission each time she wants to buy something when using her balance. Ideally, she would be permitted to buy exactly as she does now (no permission necessary, no credit card on the account, and only using allowance funds), but also be tied my family account to listen to music I've already bought.
It appears that my 3 options are:
Do not do family sharing and keep the accounts separate.
Tie the accounts together, put "ask to buy" on her account, and then get bugged for permission each time she wants to get something (as well as keep track myself of her going over her allowance and dipping into my credit card).
Tie the accounts together, don't use "ask to buy", and keep my fingers crossed that she doesn't spend more than her allowance amount (because iTunes would permit spending more than that and charge my card).
Options 2 and 3 don't work for me, and option 1 doesn't take advantage of family sharing.
Can I have a family sharing account that *doesn't* charge to my credit card?

Hello jeffchr,
Thanks for the question. Based on what you stated, it seems like you don't want to be billed for a family members purchases. I would recommend that you read these articles, they explain the features options.
Family Sharing
All new iTunes, iBooks, and App Store purchases initiated by family members will be billed to the family organizer’s account.
Family purchases and payments
Making purchases
After you set up your family, any time a family member initiates a new purchase it will be billed directly to your account unless that family member has gift or store credit. First, their store credit will be used to pay the partial or total bill. The remainder will bill to the family organizer's card.
How iTunes Store purchases are billed
Which payment methods will be used first?
When you make a purchase, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits. Your credit card or PayPal account is then charged for any remaining balance.
Thanks for using Apple Support Communities.
Cheers,
Mario

I have rented a movie on apple tv and wish to finish it on my mac book air. When I open iTunes on my mac book air I can not see the movie in iTunes. It is an authorised device and I can see other purchases just. How do I fix it?

I have rented a movie on apple tv and wish to finish it on my mac book air. When I open iTunes on my mac book air I can not see the movie in iTunes. It is an authorised device and I can see other purchases just. How do I fix it?

Rented movies downloaded to an Apple TV can't be transferred to any other device.
(86941)

When we purchase from iTunes the balance is not coming off of the gift cards. We have family sharing on but when my kids purchase songs they are credited to our credit card and not the gift card that is already in their account. What's wrong?

When we purchase from iTunes the balance is not coming off of the gift cards. We have family sharing on but when my kids purchase songs they are credited to our credit card and not the gift card that is already in their account. What's wrong?

Hi Angela1313,
I see that you have a question about using gift cards with Family Sharing. Here is an article with some information that my be pertinent to this issue:
iTunes Gift balances
http://support.apple.com/kb/ht5035
Learn more
Learn how to send an iTunes Gift or redeem iTunes Gift Cards and content codes. If you're using Family Sharing, the credit you redeem will only be available to you. iTunes Store credit on your account isn't shared with other family members.
Thanks for using the Apple Support Communities!
Cheers,
Braden

How can i see my purchases history

How can i see my purchases history

For apps? For music? For movies?
For apps go to the App Store and tap on updates in that tab there will be a purchased field where you can look at what games you've downloaded.
In iTunes you go to the app and tap on more in the bottom right corner and then tap purchased and you can see your movies, tv shows, and music all there.
Hope this helps.

HT201272 i can't see my purchased apps in itunes on new ipad when I go into the itunes store. It shows nothing. I haven't changed my ID or country of purchase. It shows that I would have to rebuy them when I go into the store.

i can't see my purchased apps in itunes on new ipad mini. when I go into the itunes store. It shows nothing. I haven't changed my ID or country of purchase. It shows that I would have to rebuy them when I go into the store. Is there something in settings on Itunes I need to change? I do not have cloud.

Yes I am looking in the app store. When I look in Itunes on my computer and look at purchased apps it is there. And when I go on my other device and look at apps purchased all apps are there.
The new ipad doesn't show any apps purchased when I click on apps purchased and when I search the app store it doesn't show it is purchased. I am wondering if I am just missing something...need to turn something on in options or something. Never had this problem with previous ipad when I set it up.

I can't see a purchased item on either my iphone or my iPad

Strange, because I bought other songs in the past, and I see them "everywhere".
But now, I have just bought a new album, and it is not in my ipad, not in my iphone, not in Apple TV.
Yes, the computer is authorised and yes, I can listen to it in my computer.
Thanks in advance for the help!

Thank you for your reply. Yes, they are. And I was (am) able to see other purchases items in my iphone, ipad, and Apple TV

HT201272 Can't see my purchases in the appstore on the iphone ... How to be?

Can't see my purchases in the appstore on the iphone ... How to be?

Hi Antonfromsamara,
Thanks for visiting Apple Support Communities.
If you don't see any of your past purchases from the iTunes Store, be sure you're signed in with the correct Apple ID.
See this article for help with viewing and changing your Apple ID (iTunes Store account):
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
Best Regards,
Jeremy

What happened to the option to see all your purchased movies alphabetically? I can only see recent purchases and then I have to look by movie type. With over 500 movies purchased this is a huge pain.

What happened to the option to see all your purchased movies alphabetically? I can only see recent purchases and then I have to look by movie type. With over 500 movies purchased, this is a huge pain. For instance the movie Airport 77 is classified as Drama not action? But it is action? I have to look at both types to find the film. I will stop buying films via AppleTV if this is the way it is going to stay. I am not searching for films in this crazy manner.

Same issue here. Might have to do with size of library. I too have over 300 purchased movies. "ALL PURCHASED" folder disappeared yesterday on all my AppleTV's. My son only has 20+ purchased movies and his still shows "ALL" folder. However, I had him log in under my account and "ALL" folder is missing??? I hope Apple gets this resolved quickly. I too do not want to flip through various Genres looking for movies.

BBM on OS7 can't see others Personal Message

First time poster as I've been able to fiddle my through issues in the past, this on has me baffled.
I can post a Personal Message and others can see it, I can't see others in their profile. I was on a BES in the UK and due to issues this week had to activate on a other one in the USA. Had to move back and forth a few times (painful) and the lasy activation they went missing.
Deleted BBM
Battery pull
Re installed BBM
Same issue
Thoughts?
Gary

Sorry, but what "network list" are you referring to? Are you referring to the iTunes Home Sharing feature? If so, perhaps this will help:
http://support.apple.com/kb/TS2972
Regards.

I can't see my purchases in itunes anymore.

I can't see my purchases in itunes anymore, the names of the tv shows that I've purchased are there in gray, but when I click on them, nothing happens. They are no longer available for download. Can someone help me figure out why?
It happened after I deleted Safari as my browser and changed over to Firefox and also switched to the Mavericks operating system.

Ditto, since the Mavericks update, the Purchased screen on my late-2012 iMac is just a blank white screen. Works fine on my mind-2013 MacBook Air updated to Mavericks, but not the iMac.

Family sharing: members can't see others' purchases

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