Family sharing problem

we have set up family sharing on my sons phone and it works well. Today made an in app purchase from his iphone and his Apple ID with a gift card. I was prompted to approve the purchase and the cost for the purchase was taken off the gift card associated with his apple ID. However, the purchase does not show up on his phone. What we purchased, he has not received yet. He made the same in app purchase recently and it worked previously. Any ideas?

Check his purchase history:
Go into iTunes on a computer and sign in the Apple ID that he made the purchase with
Click on his name in the tool bar, and then on Account Info in the dropdown
In the Info screen, scroll down to Purchase History and click on "See All"
See if the purchase is showing there
If it is, then on his device, go to the App Store and click on Updates>Purchased>My Purchases>All, and see if it shows up there with a little cloud next to it. If it does, click on the cloud to download
If it is there and says "Open" then click on the Open to open it (not sure if an In-App purchase would show up this way if it was downloaded or not - sorry, I don't have anything on my device that involves in-app purchases....)
Cheers,
GB

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and yes i'm sure he bought it with that apple id

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Hey Charliebunny,
Thanks for the question. The following resources may help you grasp a better understanding of Family Sharing:
Family Sharing
http://support.apple.com/kb/HT201060
Sharing purchased content with Family Sharing
http://support.apple.com/kb/HT201085
Thanks,
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Hello, kinsnite.
Thank you for visiting Apple Support Communities.
Here is an article that I would recommend going through when experiencing this issue.
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Cheers
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KCWolfPck wrote:
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