Family Sharing set up problem

I am trying to add family sharing from my iPad. When i tap"set up Family Sharing" I get this message: "Only an adult with a valid iTunes & App store payment method can set up Family Sharing." Credit card info is all up to date (even did and itunes purchase to test it).  I've tried everything I can think of... Help!!!

I'm not sure what the problem would be.  Try contacts iTunes store support for assistance by by going to https://expresslane.apple.com, then click See All Products & Services>iTunes>iTunes Store>Purchases, Billing & Redemption>The topic is not listed.  The call should be free of charge.

Similar Messages

  • Family sharing set up not listed as an option in icloud settings on new ipad.

    Please help.
    I have set up family sharing for my childrens' ipods with no difficultly.
    My wife has a new ipad which does not list family sharing set up as an option in the icloud settings.
    I have sent her an invite via email. The email has a link which says 'view invitation'. The link shows a page instructing to 'open your invitation in the Mail app, and click the view invitation button in the message. This is possibly the most stupid message I have ever seen because I could not have seen this page without clicking the 'View Invitation' link! There is no option to do anything from this page.
    The ipad operating system is updated. She is signed in correctly and has icloud on.
    Please can someone explain why the option for family sharing is not listed in the new ipad.
    Thank you

    Try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. The screen will go blank and then power ON again in the normal way.] It is 'appsolutely' safe!

  • We have family sharing set up between all the family idevices. Can we share either Notes or a Pages document between devices?

    We have family sharing set up between all the family I devices. We want to collaborate on a document.  Can we share either Notes or a Pages document between devices?  We are all using iPad 2 or later and/or iPod touch or iPhone 5

    The "Sharing" part of Family Sharing refers mainly to purchased content. iCloud synced content such as Notes and contacts as well as documents is not included. While I do not know of anyway to share notes, iWorks documents can be shared directly from the app via an iCloud link.

  • Family sharing set up and adding family members

    I am setting up family sharing and I have everything ready to go. I am not able to find any family members to add once I get to that step in setting it up. How do I invite or add my husband if I can't find them when I start to add them? I have read all of the articles for setting up family sharing and have not yet found the answer I am looking for. Please help!!!

    I'm not sure what the problem would be.  Try contacts iTunes store support for assistance by by going to https://expresslane.apple.com, then click See All Products & Services>iTunes>iTunes Store>Purchases, Billing & Redemption>The topic is not listed.  The call should be free of charge.

  • Who is having family sharing limit connection problems?

    During my setup with IOS 8 I set up family sharing, with some difficulty but eventually got it going and was able to share with my spouse. Calendars, etc...as stated.  When I downloaded Yosemite OS yesterday to the Mac I noticed that in the management of sharing with my spouse's iphone and ipad mini that my name was associated with her email address. It was causing some slight confusion.
    I tried to correct this error by deleting the family sharing account and setting it up again. It initially didn't work so I deleted same again and then found that there were limits on adding an account and sharing more than two times in a year. I contacted Apple (Australia) and was told there was nothing that could be done, except maybe trying another email account. I did this but realised eventually that the limits are to YOUR account and so now I cannot access the family sharing now for 339 days. The warnings were not explicit as the messages opened up under the pane I was working on and did not initially realise there were warnings. I have been told that there is no reset for this matter. Is there anything that Apple can do to assist? I know I made a couple of genuine mistakes but surely there is a way to reset. I am not sure of the logic behind the limits. Does anybody have any other information that could assist?

    JohnB_VZW
    According to the map I should be getting
    Verizon 4G LTE .
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    Even 4G LTE Extended would be closer to the truth.

  • Family sharing set up in Windows 7

    I do not seem to find a way to set up family sharing with my laptop running windows 7 and iCloud 4 and iTunes 12?
    How do I do it?
    Thanks for any help!

    I guess there is not a way.  The only way that had an option I could find was with my iPad under settings.  iCloud program on my Windows laptop does not have a Family sharing function that I can find, unfortunately, despite the Apple support document that says you can set it up using iCloud 4 on a PC.
    Maybe i am confused about that, but I thought/was hoping I could use my laptop to control the family sharing plan, simply because that is where I do most my work, and our large iTunes file is located there (here).
    It would sure be nice to know if it is possible?
    If anybody has any ideas, I would appreciate the advice!
    Thanks!

  • I have family sharing set up, but the request asks for my daughters Apple ID password

    i have family share set up and separate accounts for my daughter and son. When she requests an app she puts her password in fine and it sends an ask to buy to me- which pings through but when I click on it it shows her Apple id and asks for her pw. (as opposed to my Apple id and pw which is set up as family organiser) even when I put her pw in it does nothing just clears and requests her pw again! Very frustrating and might as well not have it on.

    Hi
    I would try this since Apple TV is built to allow multiple Apple Ids
    On you Apple TV
    General > Settings >Itunes Store > Add New Account (put yours in here)
    Then Switch account to your Apple Id
    Cheers

  • Family Sharing Calendar problem

    I have recently set up family sharing - with 2 members being my kids. I can share the calendar set up with my daughter on her Macbook air but my son's miniIpad cannot see his calendar on his device. As the organiser, when I change something to his calendar on my desk top - it doesn't get to my son's miniipad calendar? His ipad has been set up using his appleid etc so I really don't know what I have done wrong?

    I have a very similar problem - I have family sharing set up with my husband and son - my husband on an iPhone 4 of some sort, and my son and I on 5s.  I am the organizer. My husband can see my family calendar items, and I can see his, but our family items do not push through onto my son's calendar, nor items he tries to put in to ours.  He is listed as a family member on my phone, but when I go to settings on his phone it says something like 'family sharing not available.'  all phones are running iOS 8.  My son's requests for permission to buy things do come through - if I happen to be on the phone when he asks! - so he is clearly part of the family.  But he cannot download apps WE have bought onto his phone, permission or not. My husband and I seem able to share apps without problem.  What's going on, and how do we get our son fully integrated into the family sharing program?

  • Is Family sharing available on the desktop? If so how do I set it up?

    I have family sharing set up with me and my wife and its working great. I can't find anyway to set this up on our laptops. Seems silly not be able to share there as well.

    The next OSX Yosemite has that feature. (Coming this Fall)

  • Family Sharing enabled, cannot view my own purchases on iPhone anymore

    I have Family Sharing set up for my family.
    I am the organizer.
    I have my wife and my daughter added to Family Sharing.
    My daughter's account was added using "Create an Apple ID for a child".
    I am logged into my own iCloud account on my iPhone, as you'd expect.
    I am logged into my own iTunes and App store account (matches my iCloud account login) on my iPhone, as you'd expect.
    My problem is that in the App Store on iOS, looking at Purchased Items shows me the following:
    My iPhone knows that I'm logged into my own iTunes and iCloud accounts in all other respects. Why does it think that I'm logged into my daughter's iCloud account for viewing All Purchases? Am I the only one in the universe seeing this?
    Thanks.

    cprentice100 wrote:
    I have selected the folder where all my Photo's are kept on my iTunes account that is currently stored on the C Drive of my P.C - which is in excess of 3000 pictures, but still I can only see around 20 photo's that are just on the iPhone.
    Sounds as though you may have set the folder up in iTunes.
    Please note that Photostream does not store all the photos on your drive - it only stores recent photos taken on your iOS devices.
    AC

  • Icloud password loop when declining an ask to buy purchase using family sharing

    My daughter asked to buy an app using family sharing. I received the notification on my phone and when I hit decline, it asks for my icloud password. When entered, it asks continuously and will not finalize declining the purchase. Same process on my wife's phone. We were able to approve a purchase, just not decline one.
    Help please.
    I am using a 4s, my daughter and wife both have 5cs. All running iOS8 with family sharing set up.

    Thank you Ms. SJ!!!!
    I was having this problem with my youngest daughters account.  Your post about establishing the payment history apart from family sharing made a lot of sense.  My oldest daughter has had an account for some time that she had been adding iTunes gift cards to, so her account was "established" before it was added to our family sharing group.  I had no trouble approving her purchases. 
    I had set up an account for my youngest daughter a long time ago, but used it only for email and iMessage on her iPod.  My ID was used for purchases on the device.  After Family sharing was launched and she got an iPad for Christmas, I decided to set up her ID as the primary account on her new iPad and added her to family sharing. 
    The first problem I ran into with Family Sharing was enabling the "Ask to Buy" function because since I set up accounts for my daughters a long time ago they were both showing as adults.  I learned from another post that the fix for this was to change their birthdates to January 1, 2001.  I did this and it has them listed as Age 14 on their family sharing profiles - fine. 
    I then ran into the same problem with Ask to Buy that David Wilkie described above.  My fix was a little different from yours and less intensive. 
    Removed my youngest daughter from family sharing
    Purchased an app using her account alone (with an iTunes gift card attached) to establish a purchase history.
    I then re-added her to our family sharing group. 
    I had her purchase a song using "Ask to Buy" and it worked as expected. 
    Thanks for going through the legwork with support to find this fix and share it.  I hope my experience can be helpful as well.

  • In Family sharing why kids must have mine approve to for free downloads (for purchases i understood)

    This is crazy that i set age in restriction so they can only download for example 4+ ...but even then when whey select free app they must ask me for agree ? Its stupid ! Or for what we have restriction setting for apps ?

    It's nothing to do with app restrictions, a free app is still considered a purchase and requires approval if you enable the Ask for Approval feature on a family member.  I was hoping for an easy to way to say "Yes, I will buy you that game..," not a constant annoyance of having to approve every free game they download.  I would love to take advantage of the other features of Family Sharing but this problem actually blocks it.  I have to remove them from the iCloud family or else they are essentially restricted from downloading free apps.

  • Family Sharing and iTunes for Windows

    My wife and I have family sharing set up and working fine across iOS devices and my macs.  She uses iTunes for windows and we can't find how to access my purchases on her machine.  We looked in the same place it is in iTunes for Mac and there is no place to drop down and look at the other users stuff.

    @TigerFrank, not sure whether you got your answer but for any reason if you haven't then here are the steps to see the purchases from all the family shared accounts in your iTunes for Windows...
    Once you're in iTunes, you see your account name on the top, on the right side of the Apple logo.  There is a little pointing down arrow, click on it
    on the opened up menu, click on Family Purchases
    on the Family Purchases window, on the top left you see your Name with the little pointing down arrow, click on it again
    on the opened up menu, select the account you want to download the music from.
    That is how you do it, because I just learned about it and thought I would share the information so that others also get benefited from it.  Hope, this helps...

  • Family sharing approval screen for iCloud storage is blank

    I have family sharing set up with my spouse and kids, and both me and my spouse are set as approvers.  We all have iOS 8.0.1.
    My daughter needs to purchase an iCloud storage plan.  She's able to pick the plan, enter her iTunes account's password, and gets the pop-up saying that her parents will be asked.
    We then get the notification pop-up on both parents' devices (iPhone 4s and iPad 4).  But on our devices, when we click on the notification, a dialog box comes up that takes up most of the screen but is empty.  The only thing is a Cancel link in the upper left.  So we can't approve or reject anything.
    Any ideas?

    (In my original post, a correction, all devices were 8.0)
    I Upgraded all devices to 8.0.2.  Then initiated a purchase of music in iTunes on my daughter's phone.  The approval worked, although I had to enter the iTunes password several times on both ends, which was annoying. I was then able to do a storage upgrade purchase.
    So, I'm not sure what actually fixed it.  I think it may have been complicated by the fact that, I originally had my credit card associated (also) on my daughters Apple id account, and removed it (since family sharing made it unnecessary).

  • Family sharing not working for music on Apple TV

    We have Family Sharing set up and while we can see each other's purchases in Movies and TV shows we can not see our shared music.
    Does anyone know how to view each other's music purchases on the Apple TV?
    Thanks

    Howdy dnajen1234,
    Thank you for using Apple Support Communities.
    In searching for shared music with Apple TV I found this.
    Which purchased content can I share using Family Sharing - Apple Support
    If you turned on Share My Purchases, you can share most content that's also available in iTunes in the Cloud. You can share Music, Movies, and TV shows from the iTunes Store. You can also share Books that you downloaded from the iBooks Store, and apps from the App Store. The availability of each content type depends on your country.
    There are a few things that you can't share:
    Songs added to iTunes Match from outside the iTunes Store
    In-App Purchases
    Items that are no longer available on the iTunes Store
    Items that were hidden
    Apps that aren't shareable
    If you're on an Apple TV, you can't access shared music.
    So it appears there are limits.
    Take care,
    Nubz

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