Family sharing setup

Hello!
I am trying to set up family sharing option on my iMac, running on iOS Yosemite. After being prompted for password and entering it, the password window keeps appearing over and over again. There is no error message nor is my password incorrect as I can access App store and iCloud from Safari with same password entered. Any thoughts? Thank you.

Hello USP45,
Thanks for the question. After reviewing your post, it sounds like you want to setup family sharing. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
Family Sharing
Thanks for using Apple Support Communities.
Have a nice day,
Mario

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I already have a valid payment method for my iTunes account, but can't get past the Family Sharing setup prompt telling me to add a payment method . What to do?

I already have a valid payment method for my iTunes account, but can't get past the Family Sharing setup prompt telling me to add a payment method . What to do?

I had the same problem and found a bunch of others did, too. Unfortunately all the posts had no responses! Anyway, I previously had my payment method linked to my paypal. I tried changing it to my credit card and it worked. Don't know if there's a bug with using paypal but that seemed to be the culprit for me. Good luck!

I am part of a family sharing setup. Can I have my own payment method so the organizer does not get charged for my purchases?

I am part of a family sharing setup. Can I have my own payment method so the organizer does not get charged for my purchases? If so, how do I set this up?

Yes. Just redeem gift cards so that your own account always has a sufficient credit balance. Here is how it works:
Family purchases and payments
After you set up your family, any time a family member initiates a new purchase it will be billed directly to your account unless that family member has gift or store credit. First, their store credit will be used to pay the partial or total bill. The remainder will bill to the family organizer's card.

Family Sharing Setup Help

Hi all,
My wife and I have an old iCloud/iTunes account setup that we like but it doesn't want to play ball with Family Sharing. Consequently, I am hoping you guys can help us nut out the next steps.
Before Family Sharing, my wife and I wanted to share photos, contacts, calendar events, shared email and so forth but be able to make our own iTunes purchases separately.
Consequently, we set up an iCloud account and put this into both of our iPhones, laptops and iPads under Settings > iCloud.
We still, however, had iTunes Store, FaceTime, Messages etc set up on individual Apple ID's.
I attempted to set up Family Sharing using the shared iCloud account and setting my personal iTunes Apple ID as the "purchasing" authority and payment.
However, when I invited my wife in - it shows exactly as it is set up (probably due to the shared iCloud account details) and she doesn't see any purchases I have made and I don't see any purchases she has made.
What should we now do? Do we need to revert to using our own individual Apple ID's in "iCloud" or something?

Hello Carney10,
Thank you for visiting Apple Support Communities.
When you say you do not have the setup option for Family Sharing, that seems like you log into the iCloud System Preference but the "Set Up Family" button is not there.
Is your Mac updated to Yosemite?
Family Sharing - Apple Support
iOS 8 and OS X Yosemite are required to set up or join a Family Sharing group and are recommended for full functionality.
Where in the setup are the options not available or working?
OS X Yosemite: Set up Family Sharing
Best regards,
Nubz

Family Sharing Setup Question

Currently, I'm set up where I have an Apple ID that I've been using forever in the iTunes store for music/apps/etc. All the devices in my home are signed into that ID under the iTunes store preferences. Besides that, everyone has their own Apple IDs for everything else (e.g. iMessage, Mail, iCloud backups, etc.)
Note that as the "head user", my Apple ID is different than the ID used for iTMS.
This setup has been working just fine for me. Is there any benefit to converting over to Family Sharing? And if so, would there be any weirdness because of how I'm currently set up?

Hi rlogan814,
If a member of a Family Sharing group has a redeemed gift card or store credit, those should be billed first before anything is billed against the shared organizer's card, as outlined below:
Making purchases
After you set up your family, any time a family member initiates a new purchase it will be billed directly to your account unless that family member has gift or store credit. First, their store credit will be used to pay the partial or total bill. The remainder will bill to the family organizer's card. As the family organizer, any receipts generated by the transaction will be sent to you. Learn more about how iTunes Store purchases are billed.
Family purchases and payments - Apple Support
Regards,
- Brenden

Can't join a Family Sharing setup.

I have a family member who set up a Family Sharing account, new with iOS 8. He invited myself and my brother.
It let my brother join in fine, but I am having problems trying to join the setup.
When I accept the invitation and get to the point where it says "Share your location with your Family", it gives me a popup that I could not join the family account.
It seems like I have reached a limit for switching accounts for Family Sharing, but I have not set it up before. It also doesn't show me the remaining days correctly.
This problem seems to be out of my control, and something on Apple's side that needs fixing. I have wiped the phone and signed in to iCloud from scratch, with the same problem.

Hi to both of you,
Gil Taylor in Table 2 knows a bit more about Jabber than I do.
http://www.ralphjohnsuk.dsl.pipex.com/ContactTesters.html
He can be busy and does not always get to post here.
Text him on iChat (AIM first) and see what he knows.
3:25 PM Saturday; November 3, 2007

Family sharing setup web

I wonder if it's possible to setup family sharing through a web interface. As theorganizer I also have the oldest device which doesn't have iOS 8.

Hello USP45,
Thanks for the question. After reviewing your post, it sounds like you want to setup family sharing. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
Family Sharing
Thanks for using Apple Support Communities.
Have a nice day,
Mario

Family Sharing setup on both phones but the purchased songs do not show on member's device

So I set everything up with both my phone and my wife's iPhone. All the devices are updated to iOS8. I set up Family Sharing, my wife accepted it. The family calendar works perfectly. BUT the music in (iTunes Purchased) that are listed on my phone do not show up in the my wife's phone. Everything is accepted but when I go to Music in her phone, I do not see the items I have purchased. I can see the 155 songs she has purchased, but I do not see my 255 songs that I have purchased and appear on my phone. Seems like I'm missing something here. Any thoughts ?

Also, when I go to Purchased in the iTunes Store I do not see any family member (wife) for me to browse their collection.

Family Sharing setup issues

I can't set up family sharing, it keeps telling me to find my parent to set it up, the problem is that I am the parent. I tried setting up on different devices with the same response. Anyone know what I need to do?

Boy do I feel foolish. I just realized that what I was seeing was all of my other calendar info. When I deselected everything, there was nothing on my family calendar. As Rosanne Rosanna Danna said, "Nevermind".

App purchase after family sharing Setup

Hi,
I have set up family sharing and my wife installed an App that I have previously brought and we have been charged for this purchase.
Should we have been charged?
Who do we contact to try and get this refunded?
cheers
D

Is it exactly the same app, and it was bought by the same account that you are using ? If it is and it was (and it's not a temporary store holding charge) then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT201079 How do I use my store credit/vouchers as a purchasing point for my Children(family members) as opposed to my Credit Card in a family sharing setup?

I have a certain amount of store credit or vouchers available to me to use.
I would like my Credit/vouchers to be used before it goes onto my credit card when my children or other family member purchase anything from the app store or itunes store.
How do I go about doing this?

Eel,
You have to redeem the gift cards to their account, not to yours. Here is how it works:
After you set up your family, any time a family member initiates a new purchase it will be billed directly to your account unless that family member has gift or store credit. First, their store credit will be used to pay the partial or total bill. The remainder will bill to the family organizer's card.
The store credit on your own account will only be used for purchases on your own account.

Family Sharing vs using single iTunes account - can I switch?

I currently have my iTunes account used on my devices, and also use it for my daughters' iTunes account on their iPods. They do not have their own iCloud account at all at this point.
I am planning to give them their own iCloud accounts with their new iPods at Christmas, and want to make sure I understand how Family Sharing works before committing to it. Some of what I have heard about it does not seem to be any better than what I currently do with my wife - we have our own iCloud accounts, but share the same account (mine) for purchasing.
If I set up my kids (age 10) under family sharing as kids, and would rather still use my account for purchases, is that possible? I assume that I could still enter my credentials into the purchasing section of their iPods, even though they have a kids iCloud account, correct? Or does it somehow lock out the ability to do that if you have the account set up for a child?
I probably will just use the family sharing setup, with their accounts set up for purchasing, but with me approving, but I want to be sure I can still put my account in instead as well, just in case I want more "control" over what they get.
Does anyone know?

Has anyone tried this?
If you have a child Apple ID set up under family share, can you put in your (adult) Apple ID into their "iTunes & App Store" section on their iPod, to effectively bypass the adult consent, but require me to put in MY password for their purchases on their device?
I want to give them their own Apple ID so they are not sharing mine for data. I am not wanting to fake their ages and set up their own adult account, but not sure I want to fully embrace the apparently cludgy Family Sharing setup by Apple.
If someone has their child set up under family sharing, can you try going to their "iTunes & App Store" section, and see if it would even allow you to enter in your iCloud credentials, or if it is locked out by family share? You shouldn't have to actually submit it to see.

IOS8 completely messes up old "family sharing" method of sharing an itunes account

Instead of my wife and I's five devices working very well together ...sharing a 200gb storage plan, sharing safari tabs through iCloud, ect. Our devices have been completely hacked apart by this new family sharing setup. It's also going to cost us more money now as we have to increase iCloud storage for each user instead of having one large account to backup too. I can't even backup my devices right now until I increase my cloud storage on the extra accounts we are having to use.
Hoping i can can downgrade back to iOS7 and then I'll have to decide if I'm sticking with the Apple ecosystem. was looking forward to getting a new 6 too.

So can someone that hasn't switched to Family sharing and is using a shared account please verify whether or not you can still log in and out of Find My Friends separately?
This is the issue that P-T-M and I are concerned and having problems with.
So far my account is "stuck" in share mode. I am working with Apple to try and get that fixed.

IOS 8 Family Sharing Notification Issues

I receive "request to buy" notifications, from my daughter, on my iPad, but not on my iPhone. If I approve, she receives the notification, but if I decline, she does not receive the denied notification.
Anyone else having these kind of issues?
Until iOS 8, my entire family shared an iTunes account for purchases. I have set up Family Sharing, as the Organizer, and under my iCloud account, but it is not the shared iTunes account. I did pick the shared iTunes account under the Family Purchases section of the Family Sharing setup. I then invited my daughter and set her iPad up to do the family sharing. She is required to ask to make purchases and it seems to work.
Like I said at the beginning of this post, I receive a request notification on my iPad, but not my iPhone. I checked the settings between my iPad and my iPhone and they match exactly. I don't want to tinker around so much because I have the other posts about Family Sharing limitations and lockouts.
I'm afraid to "convert" my son and wife to the new family sharing plan until I know for sure the rest of this system is going to work as advertised.

Already written this entry in another post, but since many people, including me, I post it here, too, but unfortunately no solution:
Same here. What's really strange it the following. I just recently set up family sharing, and have only received 3 requests. First time the notification of the request only turned up on my computer at work, next time only on my phone. The third time only on my computer at home. Whenever I try to approve on any of the computers I get stuck in a sort of loop where I enter my Apple ID. What I do is, the following. I find the notification, and click on it, get to the "info screen" where I get some info on the app and the two buttons deny and approve in the upper right corner.. I decide to approve and is prompted to enter my password, which I do. Then only thing that happens is that the dialog box disappears, taking me back to the "info screen" where I can approve but before I'm able to do anything, the dialog box prompting me for my Apple ID comes up again. I enter the password, and so it goes until I choose "cancel" in the dialog box. I then get back to the "info screen". I've never tried to press the deny button there. The second notification that I got, the one on my phone, worked without any trouble at all. Would be nice if I could get the notification for requests number 1 and 2 (the ones I got on computer work and computer home), but I haven't found any notification on the phone for those two apps.

Family sharing with 2 Apple IDs

Hello! I just upgraded to Yosemite from Mavericks, and have a question about Family Sharing. The family just consists of 2 adults (with 5 Apple devices between us). I have my own Apple ID for iCloud stuff, email, etc., and the other family member has her personal ID, plus we have an old Apple ID of mine that is used as a shared ID for purchases. That is, I have [email protected] as my personal ID [not the real ID, just an example], she has [email protected], and we share the old [email protected], and we use that last ID for iTunes, App Store, and Mac App Store purchases. That way we can both download music, apps and book using the same ID and share them across all 5 devices. This was set up for us at an Apple store and has worked well - it is an old way of doing family sharing.
Questions:
1. Is there any good reason to switch over to the new Family Sharing setup instead of just keeping this?
2. If I do switch to the new Family Sharing, would I use my newer [email protected] as the primary, or keep this old .mac ID? Or does it matter?
3. If I do switch to the newer [email protected], would we lose all my old purchases made with the old .mac ID?
Thank you all so much!
- BH

Hello! I just upgraded to Yosemite from Mavericks, and have a question about Family Sharing. The family just consists of 2 adults (with 5 Apple devices between us). I have my own Apple ID for iCloud stuff, email, etc., and the other family member has her personal ID, plus we have an old Apple ID of mine that is used as a shared ID for purchases. That is, I have [email protected] as my personal ID [not the real ID, just an example], she has [email protected], and we share the old [email protected], and we use that last ID for iTunes, App Store, and Mac App Store purchases. That way we can both download music, apps and book using the same ID and share them across all 5 devices. This was set up for us at an Apple store and has worked well - it is an old way of doing family sharing.
Questions:
1. Is there any good reason to switch over to the new Family Sharing setup instead of just keeping this?
2. If I do switch to the new Family Sharing, would I use my newer [email protected] as the primary, or keep this old .mac ID? Or does it matter?
3. If I do switch to the newer [email protected], would we lose all my old purchases made with the old .mac ID?
Thank you all so much!
- BH

Family sharing setup

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