Family sharing update credit card information

I am trying to update my credit card information because of expiration date. Updated in my apple id (I am the organizer of the family sharing), but whenever I try or anyone else part of the family sharing plan tries to update or purchase anything I/we get the message "there is a billing problem, have the organizer update the billing information". What else do I need to update to get this to work?

Hi kathyfromcelina,
I'm sorry to hear you are having these issues with your account. If the update to your billing information does not appear to have applied correctly, you may want to double-check the update steps as outlined in the following article:
Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support
Regards,
- Brenden

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For the past 26 days (4 days of CC remaining) I've tried updating my credit card information as I've received a new card from my bank. Now this shouldn't be a problem but every time I've followed the steps on the creative cloud website, I end up waiting 24 hours just to find out that the process has not worked. Through various phone calls and contact support chats I was told to phone my bank and see whether the problem is because I have blocks preventing me making payments to certain places. However, they then told me my card is fine, and has nothing that may stop making a payment, (the same as my first card which worked fine for 3 months).
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No, its the right one: (email address used on the forums). I didn't see it in my account either, but support said it did:
Hi Rich,
Thank you for contacting Adobe Customer Service.
I am sorry about the inconveniences. The reder will take 24 hours to get processed. After 24 hours you will be able to download th
e subscription.
Please feel free to connect back on chat if you have any questions or concerns.
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I have updated the credit card information for our cloud account multiple times over the last few days. I have been on hold for almost 2 hours. Chat is unavailable.
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This needs to be addressed immediately. I can't have my entire business negatively impacted by this anymore than it already has.
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Change/Verify Account https://forums.adobe.com/thread/1465499 may help
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HT5570 How do I update credit card information

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Where is iTunes account info updated on 4s iPhone?

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Family sharing update credit card information

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