FAO b Noir

Hey,sorry for taking so long to get back to you.For some reason the computer at work wouldn't let me access this page and i don't have internet access(yet) in the house i live in in the city...I hooked up the iPod the next day and everything worked fine.Well,the iPod doesn't come up under My Computer and it takes a wee while for it to appear in i Tunes but it does come up and has since been running smoothly..Praise the Lord...Thank You for all your help...Hopefully things will continue working fine cuz i'm no good at this stuff!!
Cheers,Geri

well done Geri!
glad to have been of some help.
love, b

Similar Messages

  • Pleeeeeeease help

    Following upgrade, faults, advive and much annoyance.
    My iPod works fine.
    My iTunes works fine.
    But the two cannot communicate error reads:
    "The software required for communicating with the iPod is not installed correctly. Please re-install iTunes to install the iPod's software"
    I fear that Apples latest software release is indicative of large software corporations rushed attempts to meet demands that they clearly cannot meet.
    Please do not turn into the next Microsoft!!
    FAO B Noir if you want to know more of my faults see my earlier post.
    ps need mu Ipod for my cram study session tomorrow please help.

    Mark,
    Do me a favor? Try this:
    1. Quit iTunes and disconnect the iPod.
    2. If you have the iPodService running -- Right click task bar, select "Task Manager", click on Processes tab. If you find "iPodService.exe" in the list, select it and stop it.
    3. Register Atl.dll manually. In Windows, click Start, and then click Run.
    The Run dialog box appears. In the Open box, type "regsvr32 atl.dll". Hit return. Do you get a message? What does the message say?
    4. Then in Windows, click Start and then click Run. Type in "cmd", hit return. In the dialog that comes up, at the prompt type in:
    "C:\Program Files\iPod\bin\iPodService.exe" /service
    (Yes, the double quotes are important.)
    5. Run iTunes and connect the iPod back up to it.
    Does it work now?

  • THANK YOU - b-noir, dmitry, &c.  Got it working so far...

    First off an ENORMOUS THANK YOU to everyone who's been suggesting fixes for the problems with iTunes 5..... not least Dmitry Byk and others too numerous to mention - but especially b-noir !
    b My system :
    Windows PC with XP Home Edition, Service pack 2, and all up to date via windows update. Also... Norton Internet Security (including Antivirus) 2005, and Webroot's Spy Sweeper aswell...all sitting behind a firewall router.
    b My Symptoms :
    Happily clicked on the option to upgrade to iTunes5 after experiencing no trouble at all to date....
    When I tried to install iTunes, at the end of the install process, the whole system locked solid....no Ctrl Alt Del, nothing ! Had to push the reset switch. Once re-set, the PC re-booted but had disabled my Active Desktop. Everything worked OK in this state, except when I tried to launch iTunes from the desktop when the computer would lock solid with the 'hourglass' next to the cursor - and only a punch of the re-set switch would re-boot it (...and on one occasion I tried leaving it for a couple of hours to see if it managed to 'unlock' itself before resorting to this !) No blue screens of doom, and no error messages - just a total 'lock-up' !
    NB !!! I also suspect that I had not shut down my Norton 2005 while installing iTunes.
    b OK...the fix so far..with HUGE THANKS to those mentioned above.
    First I made a backup of my 'My iTunes' folder to ensure a copy of my files (should have done that ages ago !
    Then removing iTunes was a problem - since it did not appear in Control Panel's Add/Remove Programs list !
    Cue a load of dredging around the threads....
    First I followed the advice on the Apple Support page: http://docs.info.apple.com/article.html?artnum=93976
    I followed every step to clean the machine BUT did NOT try and install iTunes after every step. I just kept cleaning out the old stuff. I did the download of the windows cleanup utility....which found an iTunes entry even though it did not appear in control panel's add/remove programs.
    I now followed Dmitry Byk's steps 1 and 2 here : Dmitry Byk, "Success! All fixes together in one thread...step-by-step...", 12:19am Sep 11, 2005 CDT
    BUT at this stage did NOT start installing Quicktime, Bonjour and iTunes.
    I did download the standalone programs from his links in step 3 & 4 and saved them to a folder ready for use later. Latest iTunes was downloaded from the main Apple link.
    Then I followed someone else's advice on clearing out hidden iTunes/Quicktime folders hidden in Application Data folders, and also the Quicktime/iTunes folders in Program Files.... The step-by-step for this was found on a thread but the name and location I have lost and can't find again. IF ANYONE RECOGNISES THIS BIT PLEASE POST A LINK. The posting took you step by step through revealing the hidden folders and working through the various locations where iTunes & Quicktime leave remnants of folders. I can't remember the name of the person who put it up... although maybe b-noir pointed someone to it on another thread which I followed ?!
    Once I'd finished all the delting... i switched off my pC, left it a while and then came back to start installing.....
    ### ii Before Installing I disconnected from the internet, and then disabled Norton Internet Security and Norton Antivirus by right clicking on the system tray (bottom right of the screen) icon and disbling protection until the next re-start.
    i I also totally shut down my Spy Sweeper software, and then for good measure closed all the other programs with icons in the system tray at the bottom right of the screen.###
    Next I installed the freshly downloaded Quicktime and just accepted the file associations at the end of the set-up procedure.
    Next I re-booted the computer, and then went through all my 'shut downs' in the paragraph marked ### above.
    Next step was to install Bonjour just like Dmitry Byk tells you in his posting (see link above).
    Re-boot the computer, and do all the ##

    hang on.... here's the rest !.......
    ...Re-boot the computer and do all the ### paragraph shut-downs again.
    Next I installed iTunes from the setup program freshly downloaded from Apple. I unchecked the 'search for music' options and allowed the 'organise my music' option, and once the install had finished the computer seemed to be working fine.
    Next I opened up Norton Internet Security and went to Status & Settings, Personal Firewall, Configure, and under the Programs tab ensure that the entried for iTunes and Bonjour were set to Permit All in the Internet Access column.
    Now I closed everything and re-booted....
    Once I'd done this I made sure that Norton Internet Security & A/Virus protections were running, reconnected to the internet and double clicked on my shiny new iTunes icon on the desktop......
    AND IT WORKED OK with full access to the Music Store and all my music listed correctly.
    That's the story so far.... My next steps are to do all my ### para shut-downs and install the latest iPod Updater Software as downloaded from Apple (did I mention that I cleared out all of those entries in Control Panel (Add/Remove programs) before starting the installs aswell ?!)
    Once that's done I'll plug in my iPod and try a synch to check all's well...... I was lucky that the total 'lock-up' I was experiencing meant I couldn't even try to synch my iPod and so still had the use of it's music trouble free while I dredged around trying to fix iTunes.
    I'll let you know if this works OK.....
    Now some of the technically minded of you will be able to point out that some of the above steps might not be necessary, but hey - it worked for me and so i thought it was worth sharing in case someone else out there has the same crashing.
    b A HUGE THANK YOU goes out to b-noir and Dmitry Byk in particular. Nothing I've written above is my own clever computer insiight - but a collection of the work done by the good people who post replies with assistance.
    b Moreover - people like b-noir deserve a shiny new Mac System from Apple as a thank you for their tireless efforts to help people out. They are doing some serious corporate-reputation-recovery in their own time and deserve more of a reward than just our simple texted 'thank you's.....
    b ii THANKS to all of you who have suggested fixes - it's greatly appreciated by simpletons like me !!!
    Cheers, Taffmaster

  • Possible solution to iTunes 6 not opening, and B Noir is a genius

    Hello
    Im a first time poster here, and I have had some success getting my iTunes 6 update to work after I was experiencing the same problems that many posters here have had. I thought I would share how I fixed it, and maybe it would help someone else out.
    I upgraded to iTunes 6, and it wouldnt open. After doing a little searching, I saw that a lot of people that had problems had Norton Internet Security. I figured for sure that was my problem.
    So, after a couple hours of trying different fixes, I finally figured I would uninstall NIS, and get another firewall/virus software. iTunes STILL would not open! (Neither would Quicktime).
    I ran MSCONFIG with the following steps (This was found on another thread on this forum)
    1. Start > Run > type "msconfig" and press enter
    2. Go to the services tab
    3. check "hide all Microsoft services"
    4. click disable all
    5. find "iPodService" and check that one (so its the only process)
    6. go to the startup tab
    7. click disable all
    8. check qttask and ituneshelper so they are the only programs checked
    9. restart
    When I restarted, iTunes started fine. However, this isnt the end to the solution. This basically shuts all other services down on your PC.
    I had read in another post here by B Noir (who seems to be able to fix all problems if you post it! Thanks B) that there are a lot of malware exe's that can get on your machine that are 6 character .exe files. I started MSCONFIG again, paid close attention to all of the things on the 'Startup' tab, and sure enough - I had a file named YCRIYK.EXE that looked completely unfamiliar. I also googled it, and only got back three suspicious hits, one of which was an Asian website that I couldnt read, the other ones being related to spyware. I should also add that I am relatively paranoid when it comes to spyware/viruses, and that in addition to NIS, I also run Adaware, as well as several other spyblocking tools pretty often - I have no idea what this file is or how it got on my PC.
    So, I turned all other services BACK ON (using the steps from MSCONFIG) EXCEPT for that one. I also reinstalled NIS to verify that indeed it was not the problem. Im assuming that this was some type of malware conflicting with either Quicktime or iTunes, because making sure that didnt start fixed my problem, and iTunes/Quicktime is working now.
    Good luck to you all. I know how frustrating this can be!
    Dell Dimension 8200 Windows XP
    Windows XP
    Windows XP

    I can sympathize with your situation, archerdave1.
    Firewall software and anti-virus software are supposed to prevent things from running on your computer. This is to protect you from malicious software running without your knowing about it.
    If you run firewall and anti-virus software, it is your job to tell those utilities which programs (eg iTunes) that you want to be exempt from their operations. You have to manually configure your firewall and anti-virus software to play nice with iTunes or any other similar program. This is not Apple's fault, and it's not Microsoft's fault. You as the user have to learn how to do this.
    You also need to know how to use msconfig.
    For all the above reasons, Windows computers are very hard to work with and configure these days. I'm a professional computer technician, and it bothers me that people who really don't like to tweak computers are going out and buying Windows systems. They are just too complex.
    There is a perfect solution to your problem. You can switch to Macintosh. Since there is NO spyware and NO viruses that affect Mac OS X, you can ignore all those anti-virus and anti-spyware headaches and just enjoy using your computer.
    Moral of the story: If you don't want to tweak and configure your computer constantly to protect against malicious security problems, just get a Mac. Problem solved.

  • Help b noir?!  iTunes won't open

    Hi b noir,
    I've been lurking here for days because I updated iTunes over a week ago and it won't open. I've read several of your suggestions and none seem to fit my situation. So, I thought I'd give it a shot to see if you can help.
    I get an error msg "iTunes has encountered a problem and needs to close." Quicktime will launch without errors. Itunes.exe appears in Task Manager and disappears when the error msg appears. I do not have NIS 2005 and firewall is disabled.
    Any suggestions? I just want to scream. iTunes worked fine for over a year until this upgrade...
    Any help is GREATLY appreciated.

    incremental progress!
    usually this indicates that you've got the weird registry/user-account thing. but on extremely rare occasions it's been something to do with a problem with a strangely broken song or video file in the original account's library.
    soooo, the next experiment is to share the music from the old account to the new account:
    iTunes: How to share music between different accounts on a single computer
    does itunes still open on the new account after you've shared across the music from the old account?
    love, b

  • A big THANK YOU to B. NOIR! because...

    I just experienced my first "iTunes has encountered an error and needs to close" warning!, when I booted up my machine this morning and tried to launch iTunes. I tried and tried to coax iTunes to open but I wasn't successful! Next, I decided to back up my iTunes library--it' been about two weeks since I last did this and I've purchased a number of new tunes in the meantime, plus I endured the iTunes Plus upgrade in the interim. All of this was worth trying to save!
    Then, I tried a few times to launch iTunes, but dang it--iTunes refused to open. Thanks to reading the many helpful posts by b. noir I knew right away Quick Time was probably the culprit. Sure enough--I tried to open Quicktime independently and it caused an error.
    I solved my problem by opening my Add/Remove Programs folder and "changing" (i.e. repairing) Quicktime. (I first tried to do this with my Norton program active and the fixes failed! The next time I tried, I turned off my virus protection and my firewall, then things seemed to work correctly.)
    However, please know that I did have to reboot my computer before the corrections took effect!
    Now, all is well and iTunes works fine again!
    Anyway, this is a big shoutout to b. noir for helping me find the solution from all of his forum posts. I didn't even have to ask a question in the forums, I already knew what the answer would be! And, it was the correct answer!
    Thank you "b. noir" and all of the other helpful volunteers on this site! I would not have known how to solve this problem so quickly otherwise. In fact, I'm sure I would have spent the bulk of this day trying to get iTunes to open.
    --Samdogmom

    I'm sorry to hear you are having the same problem. Here's one of b. noir's posts about how to fix it:
    Re: "iTunes has encountered an error and has to close"
    Posted: Jan 23, 2006 8:06 AM in response to: MAJR
    well done MAJR!
    just a note on the error message "itunes has encountered a problem and needs to close".
    there are actually at least three different contexts in which people get this message, and the treatments will differ depending on the context. here's some info on the three most common contexts.
    "itunes has encountered a problem ..." when LAUNCHING ITUNES
    this is the most common time to see the message. in my experience, 90% of the time this is caused by a broken QuickTime 7.0.x. So the first thing people should check for is whether their Quicktime will launch, or whether it gives them an error message when they try to launch it.
    if you get an error message when you try to launch Quicktime, the standard treatment is to swap out your QuickTime. there's actually an Apple KB doc on the problem, although the silly sausages have given the error message incorrectly in the doc (as of the 23 December 2005 revision), which makes it more difficult to find the message when you're searching for it:
    iTunes 6 for Windows unexpectedly quits when opened
    ... that method is pretty servicable in the majority of cases, but it leaves you open to a known complication of a broken Quicktime where people can't uninstall their QT and get an error message citing their QuickTime "uninstall.log". so i usually suggest to people that they try a careful standalone QT 7.0.4 reinstall instead (which gets past the "uninstall.log" error):
    download and save a copy of the QT 7.0.4 installer to your hard drive. (run the install from there rather than online.) switch off all antivirus and antispyware applications prior to the install.
    Quicktime 7.0.4 Standalone Installer
    known complications of QuickTime reinstalls: the most common (for QT versions 7.0.2 and 7.0.3 and iTunes versions 5.0.0.35 through 6.0.1.3, at least) is an error message citing "Error 0x80040707". in this context (again, the treatments for this error message are context dependent too), the most common cause of the Error 0x80040707 is a snarlup in the QT installation registry entries.
    what typically fixes it is the Windows Installer CleanUp utility:
    Description of the Windows Installer CleanUp Utility
    use the utility to clear the existing Quicktime entries. then try the careful standalone QT 7.0.4 reinstall again.
    other known causes of "itunes has encountered a problem ..." on launch: probably the most common of the rarer causes (if you'll pardon the oxymoron) is a rare weird problem to do with the registry and user accounts on XP machines.
    to check for that, first head into your "User Accounts" control panel and create a new user account with full administrative privileges. (there's help documentation on how to do that at the left of the control panel screen.) while you're in that control panel, switch off "Fast User Switching" in your logging-on preferences.
    now, log out of the old account and log into the new account. can you get itunes to launch inside the new account?
    if itunes does launch inside the new account, then try an experiment (this rules out an ultra-rare "false positive diagnosis" of the registry/user-account thing). use the following technique to share the music from your old account to the new account:
    iTunes: How to share music between different accounts on a single computer
    if itunes still launches from the new account once you've shared the music from the old account to the new account, then you've got the registry/user-account thing.
    fixing the old account might be tricky. we've had mixed success with combinations of complete uninstalls of itunes using the following technique:
    Da Gopha: Stepwise clean uninstallation of iTunes
    ... followed by application of a Registry repair program such as RegCleaner or Registry Fix. failing that, it might be worth just "moving house" to the new account.
    (there are other even rarer causes of this message on launch ... if you believe you've got one of those, best to start your own thread and explicitly explain as best as you can what the behavior is and what steps you've already taken to try to resolve the issue.
    "itunes has encountered a problem ..." when IMPORTING A CD
    in iTunes versions 4.9 through 6.0.1.3 this was most commonly caused by a hyperthreading problem on PCs with dual cores and dual processors. on those versions of iTunes, the workaround was to set the itunes affinity to a single core/processor. (Otto42 is our authority on that topic.) but the bug has been fixed in iTunes 6.0.2:
    iTunes for Windows quits unexpectedly importing CDs on a dual-processor or dual-core computer
    "itunes has encountered a problem ..." when PLUGGING IN AN IPOD
    the most mysterious of the three main classes. there doesn't seem to be a common cause of this one (or at least it hasn't been clearly identified yet).
    probably the first things to check up on are:
    iTunes for Windows may unexpectedly quit when syncing folders of pictures with iPod
    ... but if no joy there, this is probably the best next port of call:
    Troubleshooting an unexpected quit or restart of Windows, iTunes, or QuickTime
    love, b
    gateway, p4 Windows XP 20gb b&w ipod (mauve) 20gb color ipod (attractive beast) Report this post
    If this doesn't help you, try to search the forums for other helpful advice--check out the Quicktime forums too. Otherwise, try to ask b. noir directly for help. He's very responsive!

  • How can I download itunes when I get the following errors...have installed and uninstalled a dozen times with various fixes...b noir for example and used Revo to clean up..ituneshelper did not install correctly error 7

    How can I download itunes when I get the following errors  ..ituneshelper did not install correctly error 7..I .have installed and uninstalled a dozen times with various fixes...b noir for example and used Revo to clean up.
    This has been a problem for 6 weeks now, I retry when I have time and patience and use my other laptop which is also Windows 7 and runs with no problem.
    Every attempt fails when all seems fine on the desktop and I try to log on to Itunes I get the errors.
    Any help greatly appreciated.
    billymac

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features(Later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (If this won't uninstall press on)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
    C:\Program Files (x86)\Common Files\Apple\Apple Application Support
    and paste into:
    C:\Program Files (x86)\iTunes
    The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
    tt2

  • Ecran noir au démarrage

    Bonjour,
    mon mac ne démarre plus.
    je m'explique : je l'allume avec le bouton, j'entends le lecteur de disque faire son démarage et le ventilateur faire son pic et apres sa plus rien, pas le son dedémarage et l'écran reste noir.
    La petit lumière devant est allumé, le disque dure tourne et l'ordinateur reste comme sa, sans aucune autre activité.
    Que se passe t il ? pouvez vous m'aidé ?
    Merci
    Théo
    MacBook Pro (15 pouces, 2,53 GHz, mi-2009)

    bienvenue sur le forum!
    ce forum est en anglais.   répondre en anglais s'il vous plaît.   merci!
    ThinkStation C20
    ThinkPad X1C · X220 · X60T · s30 · 600

  • Noir-ish(?) FX for iMovie '09 (2 part ?)

    Total newbie with big idea's for short clips....
    .....right now I have this idea bouncing around in my head for a Noir-ish style clip but I can see the need for a (and pardon me if this sounds really bad) gunshot splatter effect with this 'project'. I've looked a little bit for tut's and such on YouTube but so far only After Effects is mentioned... Photoshop as well but I can't get my head around that one.
    Is there such a effect available for iMovie, native or 3rd party? Or do I need to upgrade to a more intensive program? I do plan to upgrade to Final Cut Express in the near future, then eventually a higher tier, but wanted to take it in baby steps as I'm very enthusiastic but in the learning process and am not wanting to have to spend uber $'s on software right at this moment.
    I'm just using a Canon P n S with video capability right now, but am looking at middle level camcorders....
    ....which brings me to my 2nd question.... I'm looking 'hard' at a Panasonic HDC-SD100. Anyone here have experience with this one? The reviews I've found so far are mixed but mostly good.

    I've got the Panasonic (Flip-style) HM-TA1. It's got the HD modes but also has the Apple iFrame mode and that's what I use because it compresses the video a lot less than any of the .mp4 HiDef formats. Panasonic lists the iFrame (960x540) data rate as 25Mbits/sec. whereas full 1920x1080i is a mere 17Mbits/sec. This means it's doing a lot of mathematics and statistical analysis to get the frame sizes smaller. It can use the SDXC cards (64GB-128GB storage on one card). iFrame doesn't convert on import into iMovie, but it is not HD, but the camera can also shoot the HD, but will convert on import because of how compressed the frames are. Panasonic has some larger more traditionally shaped/sized cameras that also have iFrame as an option as well as HD, better lenses and they cost more too. I got the HM-TA1 at roughly $129 as it went on sale around Christmas. You can pay closer to $1,000 for the bigger more traditional cameras. The TA1 is now the TA2 with a bigger lcd on the back and some touch controls, but basically the same cam as before.

  • Problème Image Noir / Black Screen

    Bonsoir, j'essaye la version d'essai de photoshop CC, j'ai plus l'utiliser deux, trois fois, mais là, quand j'ouvre une image, celle-ci devient noir alors que la miniature affiche bien la photo normale. J'ai déjà essayé d'aller dans Edition / Préférences / et de désactiver " open GL " et de remettre en normal mais cela n'a rien changé, c'est toujours pareil. Je suis sur un ordinateur portable MSI, avec une AMD Radeon HD 7970M. J'aimerais bien résoudre ce problème au plus vite afin de tester cette version d'essai pour peut être l'acheter plus tard, mais bon, pour le moment c'est plutôt mal parti ...
    Donc, toute aide est bonne à prendre.
    Cordialement, salutations.
    Hello, i'm trying the trial version and i have a problem, when i open a picture, it appears in black and the miniature appear normal ( it's the picture i have open ). I have trying to change the Performance and the open GL but anything make it, the picture stay in black. I'm on a laptop computeur and i have a HD Radeon 7970M and it's an MSI.
    Please, can ou help me, because i whish to take adventage of the trial version to buy it later.
    Thanks a lot, Good Bye !

    Hello
    Try to reboot (sometimes works miracles ).
    Update to the latest graphic driver: http://www.amd.com/fr/Pages/AMDHomePage.aspx.
    Does your system meet the requirements: http://helpx.adobe.com/x-productkb/policy-pricing/system-requirements-photoshop.html#Photo shop%20CC%20system%20requirements
    Photoshop CC system requirements
    Windows
    Intel® Pentium® 4 or AMD Athlon® 64 processor (2 GHz or faster)
    Microsoft® Windows® 7 with Service Pack 1 or Windows 8
    1 GB of RAM
    2.5 GB of available hard-disk space for installation; additional free space required during installation (cannot install on removable flash storage devices)
    1024 x 768 display (1280 x 800 recommended) with OpenGL® 2.0, 16-bit color, and 512 MB of VRAM (1 GB recommended)*
    Internet connection and registration are necessary for required software activation, membership validation, and access to online services.†
    Mac OS
    Multicore Intel processor with 64-bit support
    Mac OS X v10.7 or v10.8
    1 GB of RAM
    3.2 GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)
    1024 x 768 display (1280 x 800 recommended) with OpenGL 2.0, 16-bit color, and 512 MB of VRAM (1 GB recommended)*
    Internet connection and registration are necessary for required software activation, membership validation, and access to online services.

  • B Noir or anyone HELP! error (-200) thats now gone but still got problems..

    ...I started off having problems with the -200 message but followed advice to uninstall and re-install Quicktime. This didn't work because it says i've got the new version of Quicktime already on my computer. I definitely haven't as i have gone to control panel/remove programs and deleted Quicktime i have also gone to Program Files to delete the folder from there. I can't do a System Restore so I need help! When i click on iTunes it comes up with "iTunes has encountered a problem and needs to close etc..." When I have clicked on more information about the error it comes up with:
    AppName: itunes.exe AppVer: 7.0.1.8 ModName: unknown ModVer: 0.0.0.0 Offset: 01f01040
    if that means anything.
    [Just incase as a side point if it is any use: when installing iTunes I had to 'End Process' msiexec.exe for it to complete installing otherwise it would freeze on the Registering Products part of the installation]
    Cheers For Any Help!
      Windows XP Pro   iPod Nano white

    Thanks for the help with the installing problem. SpyCatcher was the problem and iTunes is installed fine now. However, i still get the messege saying: iTunes has encountered a problem and needs to close. On the more information about the error then the techical information it directs me to this text:
    <?xml version="1.0" encoding="UTF-16"?>
    <DATABASE>
    <EXE NAME="iTunes.exe" FILTER="GRABMIFILTERPRIVACY">
    <MATCHING_FILE NAME="CDDBControlApple.dll" SIZE="434176" CHECKSUM="0xFB04F494" BINFILEVERSION="2.0.1.25" BINPRODUCTVERSION="2.0.1.25" PRODUCT_VERSION="2, 0, 1, 25" FILE_DESCRIPTION="CDDBControl Core Module (Apple)" COMPANY_NAME="Gracenote (formerly CDDB, Inc.)" PRODUCT_NAME="CDDBControl Core Module" FILE_VERSION="2, 0, 1, 25" ORIGINAL_FILENAME="CDDBControlApple.DLL" INTERNAL_NAME="CDDBControl" LEGAL_COPYRIGHT="Copyright 1999 - 2004" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTOBIN_FILEVERSION="2.0.1.25" UPTOBIN_PRODUCTVERSION="2.0.1.25" LINK_DATE="07/12/2004 20:44:44" UPTOLINKDATE="07/12/2004 20:44:44" VER_LANGUAGE="English (United States) [0x409]" />
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    <MATCHING_FILE NAME="iTunesMiniPlayer.Resources\nb.lproj\iTunesMiniPlayerLocalized.dll" SIZE="43008" CHECKSUM="0xA06CE470" BINFILEVERSION="7.0.0.59" BINPRODUCTVERSION="7.0.0.59" PRODUCT_VERSION="7.0.0.59" FILE_DESCRIPTION="iTunes Mini Player-ressursbibliotek" COMPANY_NAME="Apple Computer, Inc." PRODUCT_NAME="iTunes" FILE_VERSION="7.0.0.59" ORIGINAL_FILENAME="iTunesMiniPlayerLocalized.dll" INTERNAL_NAME="iTunesMiniPlayerLocalized" LEGAL_COPYRIGHT="© 2003-2006 Apple Computer, Inc. Alle rettigheter forbeholdes." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x17BFC" LINKER_VERSION="0x0" UPTOBIN_FILEVERSION="7.0.0.59" UPTOBIN_PRODUCTVERSION="7.0.0.59" LINK_DATE="09/02/2006 22:02:51" UPTOLINKDATE="09/02/2006 22:02:51" VER_LANGUAGE="Norwegian (Bokmal) [0x414]" />
    <MATCHING_FILE NAME="iTunesMiniPlayer.Resources\nl.lproj\iTunesMiniPlayerLocalized.dll" SIZE="43008" CHECKSUM="0x1EA56A07" BINFILEVERSION="7.0.0.59" BINPRODUCTVERSION="7.0.0.59" PRODUCT_VERSION="7.0.0.59" FILE_DESCRIPTION="iTunes-minispeler-resourcebibliotheek" COMPANY_NAME="Apple Computer, Inc." PRODUCT_NAME="iTunes" FILE_VERSION="7.0.0.59" ORIGINAL_FILENAME="iTunesMiniPlayerLocalized.dll" INTERNAL_NAME="iTunesMiniPlayerLocalized" LEGAL_COPYRIGHT="© 2003-2006 Apple Computer, Inc. Alle rechten voorbehouden." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x17BFC" LINKER_VERSION="0x0" UPTOBIN_FILEVERSION="7.0.0.59" UPTOBIN_PRODUCTVERSION="7.0.0.59" LINK_DATE="09/02/2006 22:02:51" UPTOLINKDATE="09/02/2006 22:02:51" VER_LANGUAGE="English (United Kingdom) [0x800]" />
    <MATCHING_FILE NAME="iTunesMiniPlayer.Resources\ru.lproj\iTunesMiniPlayerLocalized.dll" SIZE="43008" CHECKSUM="0x523BDAC" BINFILEVERSION="7.0.0.59" BINPRODUCTVERSION="7.0.0.59" PRODUCT_VERSION="7.0.0.59" FILE_DESCRIPTION="Библиотека ресурсов миниплеера iTunes" COMPANY_NAME="Apple Computer, Inc." PRODUCT_NAME="iTunes" FILE_VERSION="7.0.0.59" ORIGINAL_FILENAME="iTunesMiniPlayerLocalized.dll" INTERNAL_NAME="iTunesMiniPlayerLocalized" LEGAL_COPYRIGHT="© 2003-2006 Apple Computer, Inc. Все права защищены." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x17BFC" LINKER_VERSION="0x0" UPTOBIN_FILEVERSION="7.0.0.59" UPTOBIN_PRODUCTVERSION="7.0.0.59" LINK_DATE="09/02/2006 22:02:51" UPTOLINKDATE="09/02/2006 22:02:51" VER_LANGUAGE="Russian [0x419]" />
    <MATCHING_FILE NAME="iTunesMiniPlayer.Resources\sv.lproj\iTunesMiniPlayerLocalized.dll" SIZE="43008" CHECKSUM="0xC7E48BAC" BINFILEVERSION="7.0.0.59" BINPRODUCTVERSION="7.0.0.59" PRODUCT_VERSION="7.0.0.59" FILE_DESCRIPTION="Resursbibliotek för iTunes minispelare" COMPANY_NAME="Apple Computer, Inc." PRODUCT_NAME="iTunes" FILE_VERSION="7.0.0.59" ORIGINAL_FILENAME="iTunesMiniPlayerLocalized.dll" INTERNAL_NAME="iTunesMiniPlayerLocalized" LEGAL_COPYRIGHT="© 2003-2006 Apple Computer, Inc. Alla rättigheter förbehålls." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x17BFC" LINKER_VERSION="0x0" UPTOBIN_FILEVERSION="7.0.0.59" UPTOBIN_PRODUCTVERSION="7.0.0.59" LINK_DATE="09/02/2006 22:02:51" UPTOLINKDATE="09/02/2006 22:02:51" VER_LANGUAGE="Swedish [0x41d]" />
    <MATCHING_FILE NAME="iTunesMiniPlayer.Resources\zh_CN.lproj\iTunesMiniPlayerLocalized.dll" SIZE="43008" CHECKSUM="0xCCAB8DAE" BINFILEVERSION="7.0.0.59" BINPRODUCTVERSION="7.0.0.59" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x17BFC" LINKER_VERSION="0x0" UPTOBIN_FILEVERSION="7.0.0.59" UPTOBIN_PRODUCTVERSION="7.0.0.59" LINK_DATE="09/02/2006 22:02:51" UPTOLINKDATE="09/02/2006 22:02:51" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="iTunesMiniPlayer.Resources\zh_TW.lproj\iTunesMiniPlayerLocalized.dll" SIZE="43008" CHECKSUM="0x6A49BB30" BINFILEVERSION="7.0.0.59" BINPRODUCTVERSION="7.0.0.59" PRODUCT_VERSION="7.0.0.59" FILE_DESCRIPTION="iTunes Mini 播放器來源資料庫" COMPANY_NAME="Apple Computer, Inc." PRODUCT_NAME="iTunes" FILE_VERSION="7.0.0.59" ORIGINAL_FILENAME="iTunesMiniPlayerLocalized.dll" INTERNAL_NAME="iTunesMiniPlayerLocalized" LEGAL_COPYRIGHT="(C) 2003-2006 Apple Computer, Inc. 保留一切權利。" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x17BFC" LINKER_VERSION="0x0" UPTOBIN_FILEVERSION="7.0.0.59" UPTOBIN_PRODUCTVERSION="7.0.0.59" LINK_DATE="09/02/2006 22:02:51" UPTOLINKDATE="09/02/2006 22:02:51" VER_LANGUAGE="Chinese (Taiwan) [0x404]" />
    </EXE>
    <EXE NAME="kernel32.dll" FILTER="GRABMIFILTERTHISFILEONLY">
    <MATCHING_FILE NAME="kernel32.dll" SIZE="984064" CHECKSUM="0xF12E1D4A" BINFILEVERSION="5.1.2600.2945" BINPRODUCTVERSION="5.1.2600.2945" PRODUCT_VERSION="5.1.2600.2945" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.2945 (xpspsp2gdr.060704-2349)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF724D" LINKER_VERSION="0x50001" UPTOBIN_FILEVERSION="5.1.2600.2945" UPTOBIN_PRODUCTVERSION="5.1.2600.2945" LINK_DATE="07/05/2006 10:55:00" UPTOLINKDATE="07/05/2006 10:55:00" VER_LANGUAGE="English (United States) [0x409]" />
    </EXE>
    </DATABASE>
    [i don't know whether this will help at all, but anything to get iTunes up and running]
    So thanks so far for the installing advice, thats all ok but iTunes just now automatically comes up with the message. It doesn't have like an error message for instance -200 or 50 or whatever now which is good but it just comes up with iTunes has encountered a problem and needs to close.
    Cheers B Noir
      Windows XP Pro  
      Windows XP Pro  

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  • Help plz b noir ur the best

    ok my itunes v5 the new one will not open. I have no troubles at all installing it just when i try to open it it says itunes has encountered a problem and needs to close. we are sorry for the inconvenience. Quicktime also does not open and it says quicktime has failed to initailize. error # 63441. PLZ guys help. and if any of you guys work for apple suggest at the next meeting a new itunes this one seems not to work on a lot of computers. plz help.

    hi steve!
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    okay, let's start with the standard treatments for a broken quicktime:
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