FAO Ronda - regarding replacing hard drive

I can't seem to reply in my first discussion - I used the software that came with it - Retrospect by Roxio I think it was called.

Sounds like maybe calling this number will help:
1-800-275-2273
http://www.informationweek.com/news/hardware/desktop/showArticle.jhtml?articleID =204203468
Quote: "#
Kory
commented on Nov 12, 2008 1:47:16 PM
Hi guys, if your MacBook IS under warranty, Apple will replace this for free. If it IS NOT then call Apple and try to get a CS (Customer Satisfaction) Code. That will allow the Apple store to order a harddrive for you. 1-800-275-2273 is the AppleCare phone number. Have a good day!"
I guess I'll do that and if that doesn't work I'll write Apple and Seagate, but if that does not work, talk to a attorney about suing Apple.
It seems Apple should have performed a total recall on this model.

Similar Messages

  • Can anyone help me with advice for a replacement hard drive

    Hi there,
    Can anyone help me with advice for a replacement hard drive and RAM upgrade for my Mac Book Pro 5,3
    Its 3 years old & running Snow Leopard 10.6.8
    I do a lot of audio & movie work so performance is important.
    The logic board was replaced last summer & I was advised to replace the hard drive then...oops
    Anyway it has limped on until now but is giving me cause for concern...
    I have found a couple of possibilities below...so if anyone does have a moment to take a look & help me out I would be most grateful
    http://www.amazon.co.uk/Western-Digital-Scorpio-7200rpm-Internal/dp/B004I9J5OG/r ef=sr_1_1?ie=UTF8&qid=1356787585&sr=8-1
    http://www.amazon.co.uk/Kingston-Technology-Apple-8GB-Kit/dp/B001PS9UKW/ref=pd_s im_computers_5
    Kind regards
    Nick

    Thanks guys that is so helpful :-)
    I will follow your advice Ogelthorpe & see how I get on with the job!!! Virgin territory for me so I may well shout for help once my MBP is in bits!! Is there a guide for duffers for this job anywhere??
    & yes in an ideal world I would be replacing my old MBP but I'm just not in a position to do that at the moment....let's hope things pick up in 2013
    All the very best
    Nick

  • I work for a university and we have a legal apple vendor.Can we re-install macosx for a replacement hard drive for a old macbook?Just one example.

    I work for a university and we have a legal apple vendor who we get to buy all our Apple products from.Can we (university) re-install macosx for a replacement hard drive once the hard drive gets replaced? How can we as the university IT department legally re-install macosx on a imac,macbook, macbookair etc. We would like to load customized macosx imaging software onto the mac machines(imac, macbook, etc ). The university has its own IT workshop and we would like our users to get their laptops back in the shortest turnaround time.

    We're not "Apple Inc." here, just users like you.
    So whatever we say is not an official statement, nor does it in any way, shape, or form represent the official or unofficial policies or opinions of Apple, Inc.
    But I'll offer my quick opinion, having worked in information-systems and technology support in a wide variety of environments over many years.
    Question #1. "NO!"
    No tech support nor repair facility, even if "Apple-authorized", is automatically empowered to install or upgrade OS X on a replacement hard drive just because it is more convenient or time-efficient. When the repair is complete, the student should be expected to (re)install the operating system themself*!
    Nurturing students (and occasionally dragging them, screaming and kicking!) as budding computer-, tablet-, smartphone-users to become digitally self-sufficient is a worthy goal that any institution of higher education must pursue.
    Making students totally dependent upon "Mother Support" for every little thing about their personal digital devices is a grave disservice to both the students and the people who provide the support. Support-mothered students do become life-long digital dependents, instead of taking the required time to learn enough about the care and feeding of their digital "pets" to sustain them. Entreprenurial students may choose to become 'experts' and actually help each other with their devices, and even make money doing it. Some students may even be inspired/coerced to pursue a career in tech support!!!
    *By all means, if the student requests additional help (re-installing the OS), then the University should charge the student a fair price for the service, provided that the user provides the OS on original or upgrade media, or in the case of the 'digital download' upgrades (for OS X 10.7 and 10.8) provides proof of purchase for the OS upgrade, or the original purchase receipt or other recognized documentation for the purchase of the computer showing the version of OS installed when purchased. Students need to learn about personal responsibility, economics ("What is MY time really worth"?), and proper record-keeping too!
    Question #2. Regarding the customized imaging software, provide it on media or a link for students to download and install it. Make it their responsibility!
    Message was edited by: kostby

  • How to replace hard drive in mini 110-3131dx

     Trying to replace hard drive in the mini 110-3131DX.....  I have a replacement ... How do I open the case.  I see a orange slider bar  in battery compartment,   but no screws to take out or covers to remove.  It has a solid no opening base except where the battery is removed.
    Thk
    This question was solved.
    View Solution.

    You're welcome, Tim.
    What operating system are you installing on the machine?
    The specs state it shipped with W7 Basic.  That OS should load without issues.
    If you are trying to install XP, it will not install unless you load the SATA ACHI drivers either at the F6 prompt or you need to slipstream them into a copy of your XP installation.
    If you are attempting to install XP, please read this link below and that should solve that issue.
    Your notebook has the Intel NM10 Express Chipset.
    http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and/SATA-drivers-for-XP-solution-on-0x000000...
    Best Regards,
    Paul

  • I replaced hard drive then used recovery disks , but not working

    i replaced hard drive with new one then used recovery disks , but  its not working.  laptop HP g62 64 bit with W7

    Hi
    Please boot unit to Bios using F10 key once unit is powered on go to Diagnostics check if the Hard Drive is getting detected. If not getting detected reseat the HDD & check if not issue with HDD & Solt of HDD.
    If the HDD is getting detected under Bios please run the HDD test check if that passed.
    Then under system configaration change the Boot order to CD/DVD to be First.
    Insert the CD restart the unit or press Esc Button unit should detect the RCD in drive and give you the recovery option still does not work issue with DVD/HDD.
    Let us know how it goes!
    *Although I am an HP employee, I am speaking for myself and not for HP.
    *Did my response help with your issue? If so, please give me Kudos by clicking the "Kudos" button. Thanks!
    Regards
    Manjunath
    Let us know how it goes!
    "I work for HP."
    ****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    Regards
    Manjunath

  • Replaced hard drive now error

    Hi all,
    I replaced hard drive in my t61 series w wdscorpio sata320
    gb, when i try and boot up i get this "initializing link, media test failure check  cable; excluded from boot order ATA HDD2, ATAPI CD1? what does this mean?
    Solved!
    Go to Solution.

    that means there is no OS (operating system) detected on the hdd. So you just need to install the Operating System.
    Regards,
    Jin Li
    May this year, be the year of 'DO'!
    I am a volunteer, and not a paid staff of Lenovo or Microsoft

  • IPod 4th Gen Click Wheel replaced hard drive; problems

    Ok, So I replaced the 20gb hard drive with a new EXACT replacement hard drive, no other problems with iPod. But iTunes will not recognize it because the hard drive is not formatted. I tried formating it with Disk Utility but keep getting error messages. Im not sure what format to use. When the 4th gen came out Intel processors werent here so Im sure I need to simply format as Mac OS Extended. There is no HFS= format in Disk Utility. Im lost as to what to do. Please help??!

    hmm - curiouser and curiouser
    I've now managed to get it to manually update (after iTunes took 100% of system resources and I had to force quit it...) but that still doesn't really help me with the auto-sync feature which still won't work
    aaaaaaggggggghhhhh

  • MacBook Pro does not boot past apple screen after replacing hard drive

    After replacing hard drive on MacBook Pro 13 inch early 2011 model, the screen only boots to the apple logo.  Do I need to re-install the OS?

    The problem is that the OS is not in any where else of the MacBook Pro than in the HD / SSD. If you replace the Hard Drive, then you will need to Re-install OSX into that hard drive, it's pretty easy.
    1) Power up your Macbook Pro, as fast as you can press and hold the Option key (ALT). You'll see that it opens the bootable-devices you have, you'll see a Recovery partition, click it.
    (If the Hard Drive contains data do the following)
    2) In the menu select Disk Utility.
    3) In Disk Utility go ahead and select the Hard Drive that is inside the MBP.
    4) Erase the content.
    (If the Hard Drive contains no data continue with the following jumping the last 3 steps).
    5) Select Re-install OSX.
    6) Select the Hard Drive in which you want to install it.
    Follow the steps of everything else (it should take approximately 1 hour to do the whole thing).
    Hope this helps!
    Later.

  • I went to Mac Store and had replaced hard drive because I encountered 4HDD ERROR(hard drive failure). I had backed up my old hard drive by TIME MACHINE regularly. Now how can I restore everything I had?

    I went to Mac Store and had replaced hard drive because I encountered 4HDD ERROR(hard drive failure). I had backed up my old hard drive by TIME MACHINE regularly. Now how can I restore everything I had?

    Thanks for your response.
    I had tried COMMAND+ALT+R which led me to directly to INTERNET RECOVERY via wifi. After 1 hour or so it dropped me at the same point.
    I've tried MIGRANT ASSISTANCE as well, it kept on LOOKING FOR OTHER COMPUTERS even though I clicked on TIME MACHINE BACK UP USING EXTERNAL HARD DRIVE
    so what to do now?
    P.S. Guys at MacStore were so careless to even listen to me when I asked them about retrieving back up :(
    Please help

  • Question - Need Advice Regarding Second Hard Drive On HP Pavilion dv7t-4100 Notebook PC

    Hi,
    I currently have a HP Pavilion dv7t-4100 Notebook PC, and my hard drive failed (luckily while still under warranty!).  So I contacted HP support and they are in the process of sending me a replacement hard drive, so that I may install it.  When I opened the back of the notebook, I realized that a second hard drive could be installed, if desired.  I would be interested in doing this!  My current primary drive was (and will be again) a Toshiba 1 TB Internal hard drive Serial ATA-300 2.5" 5400 rpm, model MK1059GSM.  I understand (from reading a previous post) that for the second hard drive, I will need to purchase  a "2nd HDD Caddy & Cable for HP dv7-4000, dv7-5000, dv7t SE" (the purchase link the tech in the other post referred to was http://www.newmodeus.com/shop/index.php?main_page=product_info&products_id=345); and now I need to decide on the size (and other stats) of the hard drive that I will buy to install and used as the secondary drive.  The HP customer service rep I spoke with on the phone about my primary drive replacement said that it is usually recommended to not go any higher (in capacity) than the primary drive, for the second drive, to ensure a more "stable" system (but I am not sure about the level of"technical" knowledge he has about the inner workings of the notebooks).  However, from my upgrading experiences with desktop PCs, I was usually able to go as high in capacity as I could/desired; as long as the physical size of the drive was the same, and it was compatible with my system.  And I usually did choose to go with a larger capacity second drive, as this was where most of my data and media files were stored (with the primary being used for mostly operating system and system files).  This is my first time "upgrading" a Notebook, so I wanted to check with the techs here on the board- would it be a problem for me to go with a secondary drive larger than my primary drive's 1TB capacity?  Also, are there any other factors to consider and keep in mind when selecting a second hard drive?  Any advice and replies will be greatly appreciated.  Thanks so much for your help with this!  -Brian

    You should be able to go as high as 2TB.
    I also own a,(Older), DV7 notebook which has dual drive capability.
    I bought my caddy from the place recommended and got everything needed including screws !
    I matched the capacity in mine with an exact same hard drive and have never had a problem.
    Minor battery life noticable but that was it.
    Your system BIOS is what will hold you back from say a 3TB drive.
    You can go to HP site and check the specs on your model and find out for 100 % sure.
    HP Support & Drivers | United States
    I would recommend doing what I did and match the drive exactly.
    Good day !

  • I have an iMac 21.5 inch purchased in 2011 with a failing 1TB Seagate hard drive. Can I get a replacement hard drive?

    I have an iMac 21.5 inch purchased in 2011 with a failing 1TB Seagate hard drive. Can I get a replacement hard drive thru the Apple Replacement Program? I did purchase the Applecare Plan but it expired in Dec. 2013.

    FWIW, if you purchased the iMac in 2011 and purchased Applecare, you are covered for a total of 3 years. You mentioned yours expired in December 2013 - that cannot be unless you bought yours in 2010. If you bought it in December 2011, you should still be covered until December 2014 - if so, contact Apple/make a Genius Bar appointment quickly so the replacement is covered by the warranty. The hard drive replacement program might have expired, but as long as you're covered by Applecare, a drive replacement is covered.

  • My 2010 imac does not recognise my time machine since I had the Seagate replacement hard drive. Any thought from anyone? The External hard drive is a 1 TB seagate

    My iMac (2010 intel model) does not recognise or communicate with my external seagate drive as a time machine for back ups since I had the 1TB Seagate replacement hard drive as part of the replacement prgram with OSX LION 10.5.8 installed.
    Is this because I need to update the time machine drive itself?

    This excellent Support article may help you solve that TM problem:
           http://pondini.org/TM/Troubleshooting.html

  • Replacement hard drive not shown in Disk Utility

    So I just finished installing a replacement hard drive for my PB 12". I got a Seagate 2.5" ATA Momentus 5400 etc as per my previous thread. But after firing it up from the install disk, the new volume fails to show up. Anyone else had this problem? And fixed it? Opening up the case again now...

    Don't know if your problem solved. Had the same thing happen to me. Was told that new HD was bad (unlikely), Logic board was bad (disaster). Then finally was tole by another tech (OWC) that it sounded like a bad cable connection. Took it apart again and reseated both ends of HD cable a couple of times. Started up and the HD recognized by disk utility. Works great since. Hope your problem as simple as mine.

  • How to replace hard drive in macbook pro?

    How to replace hard drive in macbook pro?

    Hi S,
    If you have the newer unibody style, it's very easy. If it's one of the earlier models, it's considerably more difficult. Go to Apple Menu > About This Mac > More Info > Hardware and find your Model Identifier. Then go to ifixit.com, or powerbookmedic.com or macsales.com or youtube or others and there are illustrated, detailed directions. Good luck to you and post back if you have further questions.

  • Dv6700 broken HDD "#10009 replace hard drive"

    Hi, My laptop model dv6700 and harddrive: SATA 250Gb. I have made recovery discs. Issue: hard drive gave up recently and in BIOS HDD checkup it showed "#10009 replace hard drive" Query: 1)since I need to replace the hard drive, i wish to upgrade it to 500GB.Is it possible or not?? 2)if yes, are there any constraints on size,make of HDD?? 3)Once i replace my HDD how to get my old OS(i got vista home premium along with laptop)?? 4)will there be a problem if i use my recovery discs on the new 500 Gb HDD?? 5)will there be any conflict in recognizing the new HDD of 500 Gb?? Is there any other way to solve this issue without replacement?? Thanks in advance!!
    This question was solved.
    View Solution.

    Here are answers to your question.
    1) You can upgrade to 500GB and its possbile without any problems
    2) No constraints on size or make. You can use any brand or manufacturer of your own choice
    3) You need to install your OS using recovery disks. There is a guide available over here
    4) There will not be any problems if you using recovery disks on new HDD
    5) There wont be any conflict. If you do face any issues, you can always post your query on the forums.
    6) Unfortunately there is no other way. If the HDD test fails, it means its gone. Only option is to replace HDD.
    //Click on Kudos and Accept as Solution if my reply was helpful and answered your question//
    I am an HP employee!!

Maybe you are looking for

  • Can not pass data after while loop

    Hello. I have created a VI for my experiment and am having problem passing data outside a while loop to save on an excel file. The VI needs to first move a probe radially, take data at 1mm increment, then move axially, take data radially at 1mm incre

  • ITunes not available in Keynote

    Hi, When I choose the media inspector and choose itunes I get a message error: Open iTunes 6 or later to populate the list. I have iTunes 8.02 and 10.5l6. I have tried uninstalling Keynote and reinstalling but get the same error. Ideas? On my other M

  • Why won't illustrator open after I've bought it

    Illustrator won't open can you please advise why? only the top bar comes up and i can't open up a new document.

  • Email glitch

    I've been running 4 email accounts on my phone since I got it a few months ago with no problems. All my accounts except gmail show up in the universal inbox, gmail has a separate menu icon. In my testing, gmail seems to work fine; it sends and fetche

  • User-defined Report Parameters

    I am creating a report in Reports Developer 6i and deploying it to the Web in a pdf format. I need to pass user-defined parameters to the report without hard-coding the parameter values in the http call. Is there a way to do this? Thanks, Jenny