FAQ: Gift card & hardware orders from Skype Shop

Skype customer service cannot answer questions regarding your order status. If you have a question regarding your order from the Skype Shop please refer to the order confirmation email. This will contain the information about your point of contact for the actual merchant you placed your order with.
Here are the contact options for some of our shop partners:
Chat and Vision support - Hardware and Skype credit gift card orders
Amazon support
Freetalk support
Newegg support
Rakuten support
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Hello,
There are a number of internationally reputable organizations who supply Skype Gift Cards (BestBuy, amazon.com and others). You will find them in a few seconds via a Bing/Google search. My advice is to dispute the charge with your c/card company, arrange a charge back and purchase from one of those suppliers.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Similar Messages

Can I use an iTunes gift card to order a photo book from iPhoto for iOS?

Can I use an iTunes gift card to order a photo book from iPhoto for iOS?

no - credit card or debit card only unless they have recently changed their policy
LN

HT2736 If I gift songs or a CD on iTunes will it take from my gift card balance or from my regular account?

If I gift songs or a CD on iTunes will it take from my gift card balance or from my regular account?

It'll take it from your credit card. Money redeemed from a gift card can't be spent on gifts or otherwise transferred to another iTunes Store account.
(71438)

Gift card voucher ordered on Feb. 14 from Chat and...

I purchased a gift card on Valentines Day for my computer illiterate boyfriend. He tried redeeming the voucher but it wasn't working. I was going to visit his within the next month so I told him that I would do it for him so all he had to do was write the # down. However, when he went back to the email to get the redemption code to write down the email was gone...When I got there I searched everywhere for it, and it was gone. Luckily, I printed out my confirmation and sent it to my school email as well because my Skype emails that were sent on my gmail account were also gone. Anyways I tried dealing with Skype customer service but after telling them my issue they obviously only read the first part because this was their response:
**Please see the following response from Skype customer service***
Hello >>>>>,
Thank you for contacting Skype Customer Service!
We are sorry to know that your boyfriend was not able to redeem the Gift card you gave him. Please do not worry, I am happy to help you on this.
To further assist you, please provide with us these below information:
1.   Gift card code
2.   Copy of the payment receipt
3.   Screenshot of the error when redeeming the code
You reply is very important for us to give you a proper resolution. Rest assured, we will attend to your concern as soon as you provide us with these necessary information.
We look forward to your reply.
Thank you for choosing Skype!
Best regards,
Skype Customer Service
So my response was:
I provided you with the confirmation number in my first email which is proof that I paid for the certificates. I do not have the gift card code, that is what I am trying to get from you. I do not have a screenshot of the error, he attempted to redeem the code several times, it wasn't working then the next time it was attempted the email was gone which meant the code was gone. If we had known this was going to happen we would have taken a screenshot. In the future we will remember to take screen shots when dealing with skype. Is there a phone number I can call to deal with someone directly, it seems as though you did not really read my problem because if you did then you would have known that number one and three are an issue because of the situation. I don't mean to be rude at all but it is a punch in the face for you to respond with that because it is OBVIOUS you didn't read it. Can you put my confirmation number in and resend the email out to .......... or credit my debit card. If you are unable to do that can you please provide me with a phone # so that I can call and speak to someone. Also, I do believe that his email disappeared because mine did too, but don't worry I have a copy.
Thank you
I did have another conversation via email (which also deleted) the Skype customer representative, said that I was basically going to need to take up the issue with ChatandVision because they deal with the gift cards. He left me to contact ChatandVision, I have no idea WHO within the company would help deal with this issue though. I tried emailng them but I have no idea what email to use because all the emails I use they are getting kicked back. I am sending ChatandVision the copy of the receipt that I paid. I also sent Skype the proof of purchase...the confirmation number is actually included.   I don't understand why it is so difficult to look up the confirmation number on the attached copy of my receipt? I don't understand why a valentines day present isn't being delivered.
Please help me find a simle answer...what is the contact information for ChatandVision? If you have any other suggestions to my problem..I am all ears.
This post was transferred from its previous location to create its own new topic here; its subject and/or title has been edited to differentiate the post from other inquiries and to reflect the post's content. A link to this post appears where the post was originally added.

priyadershini wrote:
Do you know what's the best way to get through to them
Hello and welcome to the Skype Community!
I'll ask Chat&Vision to contact you urgently.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

I need to cancel a gift card i ordered

I ordered a gift card for my son's birthday from facebook . He no longer has any devices to use it with. I need it cancelled. How can i get it cancelled?

You can't - all iTunes Store purchases are final. You can contact Apple here:
http://www.apple.com/support/itunes/contact.html
explain the circumstances and see if a refund can be arranged.

Can I use gift card to order prints?, can I use gift card to order prints?

I wish to order prints from iphoto and use an itunes gift card rather than a credit card. Am I able to do this?

No. iTunes gift cards can only be used in the iTunes store.
Regards
TD

From where i can get the itunes gift card code?, From where i can get the itunes gift card code?

From where i can get itunes gift card code?

I don't believe Apple has an online store in Israel. You'll have to look elsewhere, where, I can't say. But, the gift card must be purchased in Israel. Could be they are simply not sold there.
Look here:
http://www.icongroup.co.il/

Why has my iTunes gift card balance disappeared from my account?

Received an iTunes gift card for Christmas. When I took pic of it with my camera, the balance showed up in my account for several days, then just suddenly disappeared. My account would not use the card when I tried to redeem it. What the heck happened? I can't get any response from Apple iTunes support on this. Very disappointing.

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Good Luck.

I just tried to redeem my gift card i recieved from family from Christmas and it says it was cancelled? I just now scratched the code off, so it hasn't been used. What now?

It says it was cancelled but i have just now scratched the Code off on the back. So it has never been used. i got it from family as a gift for Christmas. So now i can't use it. What do I do?

"Resolution
Make sure you've entered the code exactly as it appears on your card. If the code is illegible, try to enter the code as best as you can. Invalid code messages typically mean that the card activation number may have been mistyped. Please read your code carefully. The following letters and numbers can look very similar:
The letter A and the letter H
The letter B and the number 8
The letter D and the number 0
The letter E and the number 3
The letter G and the number 6
The letter H and the letter W
The letter J and the number 1
The letter M and the letter N
The letter O and the number 0
The letter P and the letter F
The letter Q and the letter O
The letter Q and the number 0
The letter S and the number 5
The letter S and the number 8
The letter V and the letter U
The letter Z and the number 2
If you're still unable to redeem your code after verifying the characters in the code, you'll need to contact iTunes Store Support for help. You'll need to provide the activation code and serial number from the back of your iTunes Gift Card."

150.00 Gift card for ordering a Verizon Phone?

Is there anyone here that can help me track down my 150.00 gift for ordering a new Verizon phone? I have combed my inbox, spam and filters. No luck. The lady on the phone when I ordered said it might take 10 days to get to me. I ordered the phone at the end of November. I have the order number and information if it helps.

Greetings etbuzz,
It’s awesome to hear you are keeping track of our mobile promotions! It’s great to hear you’ve purchased a mobile Verizon phone in hopes of participating, and I am sorry to hear you may not have received your gift card if you have qualified.
Using the email address you registered with the forum, I was able to locate your order and see that you purchased your Verizon phone on Black Friday. After reviewing the $150 Best Buy gift card promotion for purchasing a Verizon phone, it appears it was for new 2-year agreements or new Edge activations only. Unfortunately, as it appears that you performed an upgrade and kept your original plan, you would not have qualified.
I apologize for any dismay or frustration this may cause you. If you should have any other questions, please let me know.
Sincerely,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message

Hello Guys My Problem is dat i live in India and my Uncle lives in USA and he wants to give me a gift card but i am finding that Us Giftcards cant be used in India so i want to know how can i use gift card of USa from India without changing Id

My Uncle wanted to giv me a gift card but he lives in USA and i Live in India but i m getting to know that i cant use it . But since he can only giv me an itunes gift card i want it for buying gems in clash of clans so i cant change my id Plz help me

Hi,
I would suggest that he contact the US iTunes Store Support to see if they can help him:
https://expresslane.apple.com/Issues.action
Cheers,
GB

Anyone else unable to post gift cards or purchase from istore?

System says due to a problem my credit balance is unavailable. Will not let me purchase or post gift cards received to my account... Is this a general problem?

Same here, cards won't work and no one is answering the phone at Apple. I'm just returning the iPod and the card. I'm sick of Apple stuff that doesn't work. Best of luck to the rest of you.

Problem with make order from lenovo shop

Hello,
Today i try to purchase "X1 Carbon" from my cart of Lenovo shop, but on last step "Review&Order" after push button "Place order" i receive error message like about "Unable to authorize your transaction..." and stay on the same web page, but money was transfer from my credit card to "US/MORRISVILLE/LENOVO GROUP". On my account i don't see this order - order list is empty.
What i need to do ?

Correct to all your statements. The crop is just an adjustment, so if you crop an image it will remain that way unless you change the crop or delete the adjustment.
What I do is create versions for the different aspect ratios and create a folder (say called Print) with smart albums under it that collect the different aspect ratios. You can filter for aspect ratio, its under the Aperture Metadata field in the filter. The aspect ratio is expressed as two numbers separated by a colon : so a crop of 4 x 5 would be filtered by using 4:5 in the filter.
good luck
Message was edited by: Frank Caggiano Right, crop is one of thse things that needs to be oe on a per image basis. As you said each image will have the crop applied to a different part of the image.
Actually crop can be stamped from one image to another(s). Of course once you've got the other images cropped to the aspect ratio you will probably want to move the crop box around as each image is of course different

Create a Purchase Order from a Shop Cart where Stock is held

A customer requires a shop cart user (Requestor) to decide that they would like to go to straight to Purchase Order for a Stocked Item rather than a reservation being created and stock being transferred from a remote storage location. The customer would like the Requstor to still have the Shop Cart availability subscreen in order to check stock but also be able to enter account (cost) assignment details within the shop cart.
Customer is on SRM_SERVER 550 SP14 with ERP ECC6 SP18.
I would appreciate if somebody could share their thoughts and ideas.
Regards, Kyle.
Edited by: Kyle Freeman on Jan 28, 2010 4:50 PM

Kyle,
We are on SRM 550 as well and although we haven't implemented any stores business process in SRM we did look into it in some detail.
If your store uses R/3 or ERP MRP processes then there is not a lot of advantage in transferring the stock replenishment to SRM, you just introduce more steps into what is already a fairly intensive process. If you do not use MRP then transferring stock replenishment to SRM may be the way to go depending on your line of business.
Basic process for using SRM with stores materials would be as follows.
1. Transfer Material codes from the back end system to SRM - needs to be done regularly especially if you are creating new materials all the time.
2. Make the store a business partner so that stock reservations process can be completed.
3. Put materials in an internal catalog and make the catalog only available to users who require goods from the store via the stock reservations process.
4. Also put the materials in another catalog where the source of supply is the external vendor who will deliver the goods to the stores for stock replenishment.
5. Only make this stock replenishment catalog available to users who are responsible for re-stocking the store.
You may already know that stores stock is normally held against a balance sheet account and not a cost center account so stores stock does not require a cost assignment unless you are generating a stock reservation for consumption against a cost center/order.
If you wanted to make both sources available to user i.e. store and external you would only have to make both catalogs available to them.
Hope these thoughts help
Allen

I am unable to download gift card sent from USA

I Received a gift card from USA. While attempting do download I am getting a error message state that " this code is valid for customers of USA only"
please tell tell me alternative way to download it.

Vootukuri,
If the gift card was purchased from the iTunes USA Store, it is only valid for a recipient who has a valid account in the iTunes USA Store and is physically in the USA at the time they use it.

FAQ: Gift card & hardware orders from Skype Shop

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