FAQ: I'd like to cancel my Elements Plus membership. How do I do that?

Q: I’d like to cancel my Elements Plus membership. How do I do that?
A: To cancel your membership, sign in to your account on Adobe.com and click Delete Account. (If you’ve forgotten your Adobe ID username and/or password, you can also retrieve it there.) You can contact Support to assist with cancellation.
IMPORTANT: Remember, when you delete your account, all membership benefits — including sync, storage, and access to your photos and videos online at Photoshop.com — will immediately stop working, and your files and data will be inaccessible.
[ADD SCREENSHOTS OF APPROPRIATE DELETE BUTTON TO PUSH]

The first generation iPad cannot be updated past iOS 5.1.
Any other iPad version can.
iOS: How to update your iPhone, iPad, or iPod touch

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Helloo i would like to To cancel my an annual membership how can i do that please ?

helloo i would like to To cancel my an annual membership how can i
@do that please ?

You will probably have to pay a penalty or the balance of the one year subscription, but…
…unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
Click on the link below, and after that click on "Still need Help? Contact us."
Then on the next page, click Chat
There is also a phone option.
http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation

The information of photo like date change after close it. How can'i correct that

the information of photo like date change after close it. How can'i correct that?

Using the Photos ➙ Batch Change ➙ Date menu option will let you change the EXIF Capture Date of the photo.
For a single photo (or to set a group of photos to the same date and time) use the Photos ➙ Adjust Date and Time ... menu option.
Happy New Year

I have a debit card but would like to download apps from the store. how do I do that? I can't possibly get a credit card just for this. please help.

Hi,
I have an iTouch. I'd like to download some free apps. but I have a debit card but would like to download apps from the store. how do I do that? I can't possibly get a credit card just for this. please help.

I really do not think it is the iPad or your network connection. Other users have reported this very same issue. Try this and see if it works for you - it may not work - but it's easy to try - harmless - and it has worked in the past for others.
Try signing out of your account and restart your iPad.
Go to Settings>Store>Apple ID and tap the ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. Go back to Settings>Store> Apple ID and sign in again.

Elements Plus membership, what is it?

What are the benefits of Elements Plus membership? What might I be losing if I eliminate the Plus membership?

It's paying extra for a bit more storage space at photoshop.com and a couple of extra templates for online albums and things in the content panel. All you lose without it are the things that have gold banners across the corner of their thumbnails.

I've moved countries and wanting to update in my profile. It won't let me change countries until I cancel my itunes Match Subscription - how do I do that?

I've moved countries and wanting to update this in my profile. It won't let me change countries until I cancel my itunes Match Subscription - how do I do that?

You need to reset the password for the "old" account, and then use that to turn off iCloud. Then you will be able to sign in with your new ID.
You can reset your password at iForgot.apple.com.
If you don't know the answers to the security questions, you will need to start there.
http://support.apple.com/kb/HT5312
-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
HTH

HT1848 I have purchased two seasons of Downton abby on Amazon Video and would like to transfer it to itunes. How do I do that?

I purchased two seasons of Downton Abby on Amazon Video and would like to transfer them to iTunes. How do I do that?

You want to export your bookmarks and settings out of OS X Firefox so you can import them into Windows Firefox?
You do this by selecting the Bookmarks menu in Firefox > Show All Bookmarks
There is a Star icon at the top of the window which you then can export Bookmarks to HTML file onto your Desktop or onto a USB thumb drive.
Then take that to the PC and use the same method to import them into Firefox there.
There is a Firefox Sync in the Preferences menu, but I havent' used it so I can't advise.
In Safari there is a Export Bookmarks under the File menu, you can then do the same, place it on a USB thumb drive and take it to the PC.

HT1766 Hello , i would like to get the backed up documents how can i do that , thanks a lot

Hello , i would like to get the backed up documents how can i do that , thank you so much

Connect the iPod to your computer.
File > Devices - Transfer purchases.
Connect iPhone.
Select iPhone, select what to sync, Sync.

HT4221 I really want my Apple TV, iPad and iPhone to sort them in date taken like in iPhoto on my iMac. How do I do that? Sorting on date modified seems so stupid to me, why would anyone need this? Date taken gives a timeline in your event.

I really want my Apple TV, iPad and iPhone to sort them in date taken like in iPhoto on my iMac. How do I do that? Sorting on date modified seems so stupid to me, why would anyone need this? Date taken gives a timeline in your event.

The unix commands you need are:
GetFileInfo
SetFileInfo
and maybe find
for cryptic details use the man command
Macintosh-HD -> Applications -> Utilities -> Terminal
man SetFileInfo
You may use the SetFileInfo command to set the file type & the program which will open the file.
# This little gem will do a get info on all files in a directory.
mac $ ls | xargs -I {} GetFileInfo "{}"
file: "/Users/mac/playdoc/oddadocodd"
type: ""
creator: ""
attributes: avbstclinmedz
created: 05/01/2011 14:53:22
modified: 05/01/2011 14:53:22
file: "/Users/mac/playdoc/one.docx"
type: ""
creator: ""
attributes: avbstclinmedz
created: 05/01/2011 13:57:48
modified: 05/01/2011 13:57:48
file: "/Users/mac/playdoc/oneLineFile"
type: "TEXT"
creator: "!Rch"
attributes: avbstclinmedz
created: 05/07/2011 14:27:17
modified: 05/07/2011 14:27:17
file: "/Users/mac/playdoc/oneLineFile.txt"
type: "TEXT"
creator: "!Rch"
attributes: avbstclinmedz
created: 05/07/2011 14:27:49
modified: 05/07/2011 14:27:49
file: "/Users/mac/playdoc/three.docx"
type: ""
creator: ""
attributes: avbstclinmedz
created: 05/01/2011 13:58:03
modified: 05/01/2011 13:58:03
file: "/Users/mac/playdoc/two.docx"
type: ""
creator: ""
attributes: avbstclinmedz
created: 05/01/2011 13:57:56
modified: 05/01/2011 13:57:56
file: "/Users/mac/playdoc/weirder.doc.docx"
type: ""
creator: ""
attributes: avbstclinmedz
created: 05/01/2011 14:50:03
modified: 05/01/2011 14:50:03
# well, ! is a funnie character so we escape it.
mac $ SetFile -t TEXT -c \!Rch two.docx
mac $ GetFileInfo two.docx
file: "/Users/mac/playdoc/two.docx"
type: "TEXT"
creator: "!Rch"
attributes: avbstclinmedz
created: 05/01/2011 13:57:56
modified: 05/01/2011 13:57:56
mac $
mac $ date
Sat May 7 14:40:56 EDT 2011
mac $

I would like to cancel my Creative Cloud membership.

My annual subscription just renewed 4 days ago, but I would like to cancel the account.

Hello Jason,
Adobe has prepared this: https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html where you will find how to "Cancel an annual membership (individual or team)".
And http://www.adobe.com/misc/subscription_terms.html >>> Cancellation (to complete, I quote, what you maybe have seen already) >>> We'd hate to see you go, but if you cancel within the first 30 days, we'll give you a full refund. Otherwise, you'll be billed 50% of your remaining contract obligation. If you ever need to cancel, just contact Customer Support (= Contact Customer Care).
If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use the chat, I for may part had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
Hans-Günter

I have a photography month to month membership, but I'd like to switch to the educator membership, how can I do so? I didn't use my school email address to start this membership.

I didn't register using my school email address. I would like to switch to the educator complete plan, Is this possible?

Hi Susan,
It would be a two-step process.
First you have to cancel your current subscription.
Next sign-up for Creative Cloud Student and Educators subscription. In this case you can register your .edu email as your new Adobe ID.
The link @NedMurphy added, has a good step-by-step in it for cancelling your current month-by-month subscription.
Once that is done, you can go ahead and apply for the Student / Educator subscription. If you want to check the eligibility requirements follow the following link: Student software discounts, student eligibility | Adobe
Cari

I would like to add a "i like" FB bouton in my e-mails. how can I do that?

I sent order confirmations to my clients and would like to add an "I like" bouton to my facebook site from my mac e-mail. How do I do that?
Best regards
Katrine

Select the text you want as a link > Inspector > Link > Hyperlink > Enable as hyperlink > Link to webpage > URL: your facebook site
That will take you to the site but not click the button (bouton had me thrown the first time) for you.
If you want more than that you'll have to fiddle with it.
Peter

I would like to update my iPad ti iOS how do I do that

Hi I would like to update my iPad to iOS how do I do that

The first generation iPad cannot be updated past iOS 5.1.
Any other iPad version can.
iOS: How to update your iPhone, iPad, or iPod touch

I have a ton of books stored in iCloud. I would like to delete some of them. How do I do that?

I have a ton of books stored in iCloud. I would like to delete some of them. How do I do this?

You can't permanently delete any item from your purchase history, all you can do is hide them via your computer's iTunes so that they don't show in the Purchased links for redownloading : http://support.apple.com/kb/HT4919

I would like to cancel my creative cloud. How can I cancel it?

How can I cancel my creative cloud=?

Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

FAQ: I'd like to cancel my Elements Plus membership. How do I do that?

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