FAQ: What information should I provide when posting, or What do you need to know to solve my issue?

When asking a question on the Photoshop Elements user-to-user forums, you can make it easier for folks to help you by proactively providing the answers to the following questions:
What version of Photoshop Elements? Include the minor version number (e.g., Photoshop Elements 9 with the 9.0.3 update).
Have you installed the recent updates? (If not, you should. They fix a lot of problems.)
What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
If you are getting error message(s), what is the full text of the error message(s)?
What were you doing when the problem occurred?
Has this ever worked before?
What other software are you running?
Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
Has this ever worked before? If so, do you recall any changes you made to PSE, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
Screenshots and sample movies are often very useful in showing exactly what you're seeing, and can thus make getting an answer faster and easier. FAQ: How do I capture and post a screen shot or video?
Also, please do everyone a favor and check the Photoshop Elements FAQ list and also do a quick Photoshop Elements Community Help search to see if your question has been addressed already.

Check your Mac can run ML...
Mountain Lion > http://www.apple.com/osx/specs/
Upgrade to Mountain Lion
Before attempting any Major Upgrade... get yourself an External Hard Drive... and create a Bootable Clone Backup of your current Hard Drive...
By far the easiest way to make such a Backup, is to use something like
SuperDuper http://www.shirt-pocket.com/
or CCC http://www.bombich.com/
That way, should anything untoward happen during the Upgrade,
you will NOT LOSE ANYTHING.
(Get an EHD that is at least equal to your current Drive...)
Also, Check here for compatibility of 3rd party Software you may be using...
http://roaringapps.com/apps:table

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FAQ: What information should I provide when asking a question on Flash Professional forums?

When asking a question on the Flash Professional user-to-user forums, you can make it easier by proactively providing answers to the following questions:
Have you installed the recent updates? (If not, you should. They fix a lot of problems.)
Please give us more information about your Creative environment:
What version of Flash Professional are you using? And, if applicable, include the minor version number (e.g., Flash Professional CS5.5 with the 10.5.1 update).
What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac". Also, see this page to quickly check if your OS is supported for the version of Flash Professional you are using.
Tell us about your computer hardware. Include CPU type and number of processor cores, amount of RAM installed, GPU, number of disk drives, and how any external drives are connected.
If you are getting error message(s), what is the full text of the error message(s)?
If you encountered a crash, please upload Flash Professional log files to any free file sharing sites and post a link. Depending on the OS you are using, you will find the crash logs at:
Win: Program Files\Common files\Adobe\Installers or \Documents and Settings\<user>\Local Settings\ApplicationData\Adobe\AAMUpdater\1.0\
Mac: /Library/Logs/Adobe/Installers or ~/ Library/ApplicationSupport/Adobe/AAMUpdater/1.0/
Did you encounter the issue in spite of recreating Flash Professional preferences?
What were you doing when the problem occurred?
Has this ever worked before?
What other software are you running on the system?
Also, do check the Flash Professional FAQs list and also do a quick Flash Professional Community Help search to see if your question has been addressed already.
Adding screenshots and FLAs to your discussions is highly useful and will help fetch an answer faster and easier.

I second that. I would also suggest the list of things the user should at least supply is supplemented with the client mode; HI (High Interactivity) or SI (Standard Interactivity).
Axel

FAQ: What information should I provide when asking a question on this forum?

When asking a question on the Premiere Pro user-to-user forums, you can make it easier for folks to help you by proactively providing the answers to the following questions:
What version of Premiere Pro? Include the minor version number (e.g., Premiere Pro CC 2014.2 (8.2)).
Have you installed the recent updates? (If not, you should. They fix a lot of problems.)
What operating system? This should include specific minor version numbers, like "Mac OSX v10.9.5"---not just "Mac".
What kind(s) of source footage? When telling about your source footage, tell us about the codecs, not just the container types. For example, "H.264 in a .mov container", not just "QuickTime".
If you are getting error message(s), what is the full text of the error message(s)?
What were you doing when the problem occurred?
Has this ever worked before?
What other software are you running?
Do you have any third-party effects or codecs installed?
Tell us about your computer hardware. Be especially certain to tell us about your GPU, any third-party I/O hardware (e.g., AJA, Matrox, Blackmagic, MOTU) and the type of media drives you are using.
What kind of GPU do you have installed, including make, model number, and GPU driver?
Are you using Mercury Playback Engine GPU Acceleration?
Do you still have the issue when choosing Project Settings > General > Renderer > Mercury Playback Engine (Software Only)?
Does the problem only happen with your final output, with previews, or both?
Screenshots and sample movies are often very useful in showing exactly what you're seeing, and can thus make getting an answer faster and easier.
Also, please do everyone a favor and check the Premiere Pro FAQ list and also do a quick Premiere Pro Community Help search to see if your question has been addressed already.

Try contacting support directly. Be sure to ask for the video queue: Contact Customer Care

HT5622 What information should I use when asked for "Label" when attempting to order an iphoto book?

When attempting to purchase an iphoto book, I am unable to. It tells me that the Label name is already being used. I've used my name, and don't know what else I am supposed to do. I don't want to lose the work I did to create the book, but Apple won't allow me to get to Step 3 in my purchase attempt.

When attempting to purchase an iphoto book, I am unable to. It tells me that the Label name is already being used. I've used my name, and don't know what else I am supposed to do. I don't want to lose the work I did to create the book, but Apple won't allow me to get to Step 3 in my purchase attempt.

What parameters should be set when i receive standard material through idoc

Hi,
What parameters should be set when i receive standard material through idoc in inbound system.
regards,
Gurprit Bhatia

http://help.sap.com/saphelp_nw04/helpdata/en/78/21755951ce11d189570000e829fbbd/frameset.htm
How to understand "outbound parameters" and "inbound parameters" in WE20?

Last week, I had no problems streaming my MacBook Pro to my sony Bravia with a logix hdmi cable. I came back from holidays and now it doesn't work anymore. What settings should my computer be on and what settings should my tv be on?

Last week, I had no problems streaming my MacBook Pro to my sony Bravia with a logix hdmi cable. I came back from holidays and now it doesn't work anymore. What settings should my computer be on and what settings should my tv be on?

TarahCurrie Sep 10, 2014 3:48 PM
Restore From Time Machine Backup
Reinstall OS X
Get Help Online
Disk Utility
MacBook Pro, Mac OS X (10.5.8)
You are running 10.5.8
Did you try booting off your Install disk holding the c key down. From here you can get to the drop down menu just a few clicks in (you are not going to install) and run the Disk Utility>Repair Disk. See if it will let you do this.

When I issue the 'Force group Settings' command what effect will this have on existing flows? Do I need to disable WCCP prior to issuing this command on the affected WAE's?

Hi WAAS Experts,
I have a query, when I issue the 'Force group Settings' command what effect will this have on existing flows? Do I need to disable WCCP prior to issuing this command on the affected WAE's?
Thanks,
Shankar K

Hi Shankar,
A change of classifier/policy on the WAE is not affecting the existing flows so you shouldn't need to disable WCCP if you want to force group settings there.
Regards,
Nicolas

What you need to know before buying an antenna

Isn’t it time you upgraded to an antenna? Wait… what? Upgrade to an antenna? Whether or not you’re a cord cutter (meaning you’ve cancelled your monthly television service) you might find that adding an antenna to your entertainment viewing space can be a great upgrade for a variety of reasons. Whatever those reasons are, here’s what you need to know before buying an antenna.

I don't set out to sell anything, I'm an independent writer tasked with writing stuff about things to inform people. We link stuff to help people find things if they want to buy them, but the above isn't a sales pitch, it's info to help people figure out if they want or need something.
I didn't know that there was a cabal of antenna dealers who have been promulgating a myth (as a writer: nicely done there) about the nature of NTSC and ATSC; I hadn't ever considered that the antenna market was that large. When I received the request to write an article about antennas I was actually surprised; antennas don't have the support of major telecommunications companies and I sincerely doubt that there's going to be a run on them because of this article. I saw this as a bit of a public service opportunity to talk about a technology that a small segment would be interested in.
Anyway, I'm not sure we're going to get much farther on this; yes Best Buy sells antennas, but no, they didn't ask for an ad. They asked for an article that focused on how these antennas work and what to look for. Thank you for adding your insight about ATSC - I think that was actually covered in paragraphy three, but it's nice to see it spelled out more directly.
Have a nice day - and if you'd like to discuss this directly, please send me a DM on twitter @thetechnogram

What are the main COPA principles in manufacturing you need to know?

Hello
What are the main COPA principles in manufacturing you need to know?
thanks

Mr Comandante,
Which exactly is the information that you are looking for ?
It does not matter which strategy of manufacturing you are using. At the end of the period, the differences between the comparison of the planning costs with the actual costs can be taken to COPA, to be reflected as Inefficiency or differences in Production.
If you are using discrete (Make to order) or Process Manufacturing, you need to configure in the profile of the settlement of the order a profile for COPA.
If you are using repetitive manufacturing in the collector of cost.
Please feel free to ask for any further information that you want, mi estimado amigo
Gustavo

HT4889 This article should mention stuff you need to know after migration is done

This article should mention stuff you need to know after migration is done, such as why MA makes "from old Mac" folders, for example
XYZ (from old Mac)
alongside the
XYZ
folder?
And why after migration onto a clean system are there both of these:
/Users/xyz/
/Users/xyz 1/

It might be helpful if you posted a link to the article.

When I went and connected phone to my laptop and hit restore and it got rid of everything my photos my contacts everything and I don't know how to get the stuff back and if you need to know I have an IPhone4S

When I went and connected my phone to my laptop and hit restore and it got rid of everything my photos my contacts everything and I don't know how to get the stuff back and if you need to know I have an IPhone4S

I take it you were replacing an older iPhone and this was the first time you plugged it in? If so, that's what happens. It restored the backup of your old phone. A backup of the current phone is not made in those circumstances.
If that's not what happened, you need to clarify.

TS1363 My iPod Nano 7th Generation couldn't be detected by iTunes when I plugged in. I tried resolving the issue by uninstalling the iTunes and then install it back again but yet still the same problem exist. Can you please help me to solve this issue?

My iPod Nano 7th Generation couldn't be detected by iTunes when I plugged in. I tried resolving the issue by uninstalling the iTunes and then install it back again but yet still the same problem exist. Can you please help me to solve this issue? I have already updated to the latest version of iTunes on my Windows 8 and I cannot synchronize my iPod for the time being. Please do help me to solve this problem. Thank You.

uninstall all iTunes,5 programes,this worked for me after reinstall them

After installing the update I get this message on an app from facebook "502 Bad Gateway nginx" what is the issue and what do I need to do to solve the issue?

after installing the update I get this message on an app from facebook "502 Bad Gateway
nginx" what is the issue and what do I need to do to solve the issue?

Hi there, harleygirl.
A look around the internet and my previous knowledge indicates this is not an issue with firefox, but with how the server that the app is run on is incorrectly configured. To test this, please install an old version of firefox. You can download an older version from http://www.mozilla.org/en-US/firefox/all-older.html then try to visit the website again. Please let us know if it turns out that it works with version 3.6

Where can I find this download...I just updated to Yomesite and I got this message:What is says is To open "Adobe Dreamweaver CS5.app" you need to install the legacy Java SE 6 runtine.

Where can I find this download...I just updated to Yomesite and I got this message:What is says is To open "Adobe Dreamweaver CS5.app" you need to install the legacy Java SE 6 runtine.

Hi zimieh. Do you get it by going to the app store and run update,. If not here is a link for the only java update I find for Yosemite. http://support.apple.com/kb/DL1572?viewlocale=en_US&locale=en_US

What PPI should I use when exporting for a video project?

I shoot RAW photos. I like and use Premier Elements 11 to make video. Frequently I insert photos in the videos and enjoy using the Pan and Zoom technique (frequently credited to Ken Burns).
Resizing photos helps Premier Elements to run smoothly. The LR Export command makes it easy. Using PSD files works well in Premier Elements. However, I am confused about settings.
My understanding is that if no Pan&Zoom or cropping is to be done in the video the export should be 1920x1080. If Pan&Zoom is planned, the setting should be higher by about 50%. LR makes it simple by letting you specify the "Long Edge" so the setting would be 2880. The short edge will match the original.
What about "Pixels Per Inch" for a HD 1920x1080 video project that may be played on a big HD TV or smaller YouTube? There is plenty of information about PPI for printing and computer monitors, but not HD Video.
Here is screen capture for reference:
What should the pixels per inch be set at to match 1920x1080 video? The 140 setting is a complete guess!
Thanks in advance!
Bill

whsprague wrote:
My understanding is that if no Pan&Zoom or cropping is to be done in the video the export should be 1920x1080. If Pan&Zoom is planned, the setting should be higher by about 50%. LR makes it simple by letting you specify the "Long Edge" so the setting would be 2880. The short edge will match the original.
The above sentence from your first post is the correct answer with a few changes as to what settings you need to use in LR's Export module.
Anytime you "resize" an image it will lose sharpness unless you apply Output Sharpening. I have no idea if Premier Elements applies sharpening, how much it applies, or how much using large raw images slows it down. The best suggestion is for YOU to resize the raw images and apply Output Sharpening that meets YOUR taste as to "crispness." That way Premier Elements will use the properly sized TIFF or JPEG images (no PNG Export in LR) with no further modifications.
For 1080p (1920 x 1080) Videos:
Don't use the 'Long Edge' option in LR's Export module since you want both portrait and Landscape images to have the same height. Instead simply enter W: 1920, H: 1080, and Resolution as mentioned doesn't matter. For the Output Sharpening LR's Screen Standard setting should work fine, but review the resized images at 1:1 and adjust to your taste. LR's Develop module Sharpening settings should NOT be used for this purpose. This is for the initial "capture" sharpening only.
As you mentioned when using Zoom & Pan you will want to increase the file size proportional to the actual Zoom setting you are using inside Premier Elements:
150% = 2880 x 1620
200% = 3840 x 2160
300% = 5760 x 3240
For best results I'd limit your Zoom to 150%, especially if you’re having performance issues. You also don't want to make your image larger than its native camera raw resolution, which will reduce the sharpness. For higher Zoom settings simply Export the images full-size without using ‘Image Sizing’ or ‘Output Sharpening.’ Use 'File Settings' JPEG, sRGB, with 80 Quality setting, which will provide good results.

FAQ: What information should I provide when posting, or What do you need to know to solve my issue?

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