FAQ: Why won't After Effects import my PSD file as a composition but flattens it?

from the "Preparing and importing Photoshop files" section of After Effects Help:
"Layered Photoshop (PSD) files need to be saved in RGB or Grayscale color mode for After Effects to import them as a composition and to separate the layers. CMYK, LAB, Duotone, Monotone, and Tritone color modes are not supported for layered files; After Effects will import a file that uses one of these color modes as a single, flattened image."

There's got to be something different with the PSD. Is it RGB? That's the first thing to check. What is the structure of the PSD. Layer Groups? Effects? There are so many things that could go wrong that without more information we would just be guessing.

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After Effects importing wrong Illustrator file

I'm making a 2D simply animated film for my final year university project, where I'm designing in Illustrator and animating in After Effects.
This has worked fine until recently, but I've stumbled upon a problem. I'm creating my assets in groups based on my storyboards, and importing them one by one as I progress through the animation. They are all in the same folder and named 'Assets 1.ai' and so on. I have reached the 4th one of these files, but when I try to import it with the settings 'Composition - Retain Layer Sizes', AE brings in 'Assets 1' rather than 'Assets 4'. I've even tried this with the 'Footage' setting, which is useless to me anyway, and it still brings in the wrong file.
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It might help if we know some more information. Exact version number of AE (down to the last decimal), for example. FAQ: What information should I provide when asking questions?
What happens if you try to import it into a brand new project? If it works, until an answer is found, just import it into a new project and then import that project into your existing project.
Also, on a big project like this, please tell me you're using the Increment and Save feature with some frequency.

Why won't After Effects boot after installing Flash 10?

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Iinteresting ... while Audition (CS3) was hung-up loading its assets, I thought I'd try to figure out how to uninstall Flash 10 by retracing my steps
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Why is After Effects importing my PSD's as a folder of layers and a flat composition?

I've imported Photoshop files to after effects tons of times. But suddenly, I'm having problems importing them. I make sure that I click keep layers and all that, but it imports a strange, short, flat layer in after effects and then a folder of all my layers as opposed to a precomp with the layers. I've tired saving the files again and making sure all of the settings are correct and its not helping at all. I've even tried precomping the folders content and the weird layer and it does nothing.
Can someone please help me? All I want is for this photoshop file to be imported as a precomp, but it keeps opening as layers in one folder which isn't linked to the photoshop file.

There's got to be something different with the PSD. Is it RGB? That's the first thing to check. What is the structure of the PSD. Layer Groups? Effects? There are so many things that could go wrong that without more information we would just be guessing.

Why can't my After Effects import .MP4 XDCAM files ???

I've searched everywhere for this and couldn't find the solution to it.
Whenever I try to import a .MP4 file my After effects says "After Effects error: file 'xxx.mp4 cannot be imported - this 'xxx.mp4' file is damaged or unsupported"
....but I've edited with XDCAM .MP4 files before, they worked on CS4 and CS6, and they are the best quality in my perspective.
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Computer Specs:
CPU: Core2Duo E6600 2.4Ghz
Graphics card: GT630 4GB
RAM: 4GB
OS: Windows 7 Ultimate
Thank you for your time!
-Fl

Ignore this terrible advice. Some people here blame every single problem on K-Lite, never with any sort of proof, just based on bad assumptions and myths. You should never re-install Windows to fix a simple software problem.
Some FACTS:
* K-Lite does not modify, remove, damage, or touch any Adobe product or related codecs in any way.
* K-Lite does not damage or mess up systems.
* Uninstalling K-Lite will correctly remove all its codecs and settings. It does a thorough cleanup of the registry. It reverts tweaks and restored things such as file associations to original backed up values. It does not leave anything behind. It does not make any permanent changes to your system.
* K-Lite has special functionality for detecting and fixing several types of codec related problems. For example left-over codec references in the registry. It is well know for its ability to actually fix problems instead of creating them.
Anyone who does not believe the above can easily verify it for themselves by creating and comparing snapshots of their filesystem and registry before install and after uninstall. Specialized tools exist for that purpose.
It is of course possible that a compatibility problem exists between a specific codec (from a pack or standalone) and another program. That can happen with manually installed codecs as well. But if a problem continues after uninstalling a codec (pack), then it is highly unlikely that that codec (pack) is responsible. When in doubt, just contact the codec developers, they are very knowledgable and helpful.
Here are some tips for diagnosing codec problems:
1) Create a list of all installed codecs. Codec Tweak Tool can generate a detailed log, and is able to filter out the standard stuff from Windows, so you can see just the third party ones. That should allow Tim to see if you got any bad ones installed. You would be surprised what kind of garbage gets installed by certain programs such a video converters.
2) Analyze a problematic file with MediaInfo. This is a tool that shows details about media files. That allows you to give others detailed information about the type of file and its audio/video contents.
3) Test playback in Windows Media Player. This will use either Media Foundation or DirectShow filters.
4) Test playback in GraphStudioNext. This is a special DirectShow testing tool. It shows you exactly which filters its uses.
5) Test playback in QuickTime player. Some programs, including AE, use QuickTime for encoding/decoding. A broken QuickTime installation (or one of its dependencies) is a common cause of AE problems.

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Hello friends. AE CS 5 were able to import the psd file with the 3D, but did not see this feature in CS6. Does anyone have information about importing a 3d file CS6?

Photoshop CS5 - CS6 versions, you can import 3D files. Psd files, import After Effects CS5 program when it could use the 3D camera feature. But while the 3D features of AE CS6 protection feature also does not seem to import.

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Hi, it's been a long time. I'm sure it was something silly I was missing. I'll be thinking about it, as soon as I remember I'll let you know.
Maybe if you tell me what kind of message is AE giving you or something would help me to remeber.

Can't import any .psd files into after effects.

Hello all.
I was using CS5 master collection without issue, for a year.
Decided to upgrade to the CS6 master collection and that’s when the problems began.
For example, I can’t import any .psd files into AE.
All files are saved in RGB mode.
The previous files were made on CS5.
I made a new .psd file in CS6 with just a couple of layers on it, couldn’t import that either.
I’ve tried Ctrl-alt-shift to delete preferences, that had limited success. I can import a file and do a little bit of work on it but as soon as I close the file down and opened it up again, it does not recognise the .psd file.
The errors I’m getting in AE are many
For example:
After Effects warning: Reading past end of file
After Effects error: Could not open intro.psd because it is not a valid Photoshop document
After Effects error: Crash in progress. Last logged message:<8104><dynamiclink><5>C:\ProgramFiles\Adobe\Adobe Premiere Pro CS6\Adobe Premiere Pro exe
After Effects error: Not enough memory to initialise PSL
I have un-installed and re-installed many times.
I’m using Windows 8, with 32ram. Hard drives C: 100mg, D: 2 Tb
I’ve tried installing on both drives, still the same thing happens.
Does anyone out there in Adobe Land have any ideas?
Totally confused
Cheers,
Gary.

Hi Arie,
Thanks for your response.
It actually happens with every .psd file regardless of size or specs.
All the other programs in the CS6 master collection work fine, except for AE and PS.
I tried the small file. Created a small file, 100 px by 100px 72dpi, just with a gradient background. Same thing, not enough memory to initialise PSL.
I got the adobe cleaner, and re-installed on my system (again) .... same thing.
As long as I open AE with doing ctrl-alt-shift every single time or export layers from PS individually I seem to be OK.
The problem is far from solved, so I guess i just have to put up with workarounds.
Thanks for taking the time to respond

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why won't my macbook import photos from a CD?

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Why can't After Effects save my file?

Why can't After Effects save my file? I get a warning each time :
Could not create the file.....

thanks for your reply!
after effects CS5 - version 10.0.0.458
mac - OSX v 10.9.4
processor 2.93 GHz Intel Core i7
memory 4GB 1333 MHz DDR3
message given: After Effects Warning: could not create the file '/Users/alyson/Current Work/BiRD/AEtemp-21301C-BIRD new_3.aep'.
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I have Adobe After Effects CS5.5 (v.10.5.1) and it keeps crashing when switching between AE and other programs. Here's a video so you can see what's happening.
I don't have any special plug-ins loaded except for what came with the program. OpenGL rendering is turned on and have tried turning it off to see if it make the problem go away and it doesn't make a difference.
Greatly appreciate any assistance I can get on this.
Computer System
Dell Precision M6600 Laptop
Intel(R) Core(TM) i7-2920XM CPU @ 2.50GHz
16GB RAM
2GB NVIDIA Quadro 4000M
Driver Version 285.62
Optimus is turned off so it's just the Quadro 4000M Card - no Intel HD Graphics in the background
413GB Free (687GB Total) Primary HD
200GB Free (250GB Total) D Drive
Windows 7 64-bit SP1 Professional
Adobe Master Collection CS5.5 (Website Download)
After Effects v.10.5.1 Update (Website Download version)

I opened the Event Viewer and it listed the problem as an Application Error. Here is the information that it gave me. Is the .dll file that it's listing causing my problem?
Log Name:
Application
Source:
Application Error
Date:
12/12/2011 9:25:48 PM
Event ID:
1000
Task Category: (100)
Level:
Error
Keywords:
Classic
User:
N/A
Computer:
adsfa-PC
Description:
Faulting application name: AfterFX.exe, version: 10.5.1.2, time stamp: 0x4dc4fb01
Faulting module name: NtrigInterfacePressure.dll_unloaded, version: 0.0.0.0, time stamp: 0x4d2dae27
Exception code: 0xc0000005
Fault offset: 0x0000000037e16090
Faulting process id: 0x161c
Faulting application start time: 0x01ccb946c75ad65a
Faulting application path: C:\Program Files\Adobe\Adobe After Effects CS5.5\Support Files\AfterFX.exe
Faulting module path: NtrigInterfacePressure.dll
Report Id: 25e2b81d-253a-11e1-9bd8-90004edb40d6
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-12-13T03:25:48.000000000Z" />
<EventRecordID>11585</EventRecordID>
<Channel>Application</Channel>
<Computer>adfsa-PC</Computer>
<Security />
</System>
<EventData>
<Data>AfterFX.exe</Data>
<Data>10.5.1.2</Data>
<Data>4dc4fb01</Data>
<Data>NtrigInterfacePressure.dll_unloaded</Data>
<Data>0.0.0.0</Data>
<Data>4d2dae27</Data>
<Data>c0000005</Data>
<Data>0000000037e16090</Data>
<Data>161c</Data>
<Data>01ccb946c75ad65a</Data>
<Data>C:\Program Files\Adobe\Adobe After Effects CS5.5\Support Files\AfterFX.exe</Data>
<Data>NtrigInterfacePressure.dll</Data>
<Data>25e2b81d-253a-11e1-9bd8-90004edb40d6</Data>
</EventData>
</Event>
Any ideas?
Thanks - jjgleim

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Importing a .psd file - getting weird effects with drop shadows!! HELP!

Hi all,
I'm trying to import a psd file as my site and then animate each page.
I have each page set up as a different layer and am importing each page as a movie clip so i can animate each one separately.
The problem is that i have some images on each page that have drop shadows ( i have flattened these in photoshop so there is no longer the blending options layers attached). When flash imports all the layers it obviously has all of them visible at the same time initially.
When i then go through and separate each page to show at different points in the timeline, the images with drop shadows are now showing the image that was underneath it on import, instead of the drop shadow. Difficult to explain, but if you imagine a page with a square in the middle. That square has a drop shadow along two edges which is a slight shading. On a different page (on the layer underneath) there is just a big image of the sea (could be anything). When i import them, the page with the square is sitting directly on top of the page with the image of the sea. I separate these in the timeline so they show at different points, but when it's just the page with the square showing (the page with the sea isn't showing at this point), instead of the nice shading for the drop shadow, in it's place is the thin part of the image of the sea that was initially under the shading for the drop shadow....
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I'm in a real rush here too, so any help would be greatly appreciated!
Thanks.

How was the original art created? Was the original RGB or CMYK? What is the resolution of the Photoshop file? Flash only works well with RGB and 72 pixel per inch resolution. If your original art is not set this way, then Flash will attempt to convert it as it imports it. Flash uses the sRGB color space. You'll get the best color translation if your Photoshop file is using this color preference.

FAQ: Why won't After Effects import my PSD file as a composition but flattens it?

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