FAQ: Will Photoshop Elements work with my camera, or Why won't my raw files open?

What is a raw file?
  A raw file is the unprocessed light data that was captured by your camera sensor. The only settings on your camera that apply to this file are aperture, shutter speed, and ISO. This means that any settings you may have applied to the file, such as white balance, or black and white effects, have no effect. Because this sensor data is raw, it must be processed or baked into an actual image file, that's where the Adobe Camera Raw (ACR) plug-in comes in.
What is Adobe Camera Raw?
  ACR interprets the raw data and makes image information out of it. But every camera has a unique sensor and thus has a unique form of raw file. Even though camera manufactures may use the same file extension each time (e.g. Nikon raw files are always .NEF), each camera model has a different way of storing information. Because of this, we must continually update ACR for new cameras. As we add new cameras to the list (over 300 now) we update our published list of supported cameras. Additionally, with the changes to ACR, newer releases will not always be compatible with older versions of Photoshop Elements.
So, will the my raw files work with Photoshop Elements?
  So if you are wondering if your camera is supported by ACR or will work in Photoshop Elements, first check this list:
Camera Raw plug-in | Supported cameras
  Once you know whether your camera is supported by ACR and by which version, check this list to see whether your version of Photoshop Elements supports that version of ACR or later:
Camera Raw-compatible Adobe applications
  If your version of Photoshop Elements should open raw files from your camera, make sure you have the latest version of ACR installed. Go to Help > Updates to install the latest ACR release.
  You can also manually download and install ACR updates:
Macintosh
Windows
What if my camera is not compatible with my version of Photoshop Elements?
Supposing you have a camera that came out after the release of a newer version of Photoshop Elements, so that your version of Elements is no longer recieving updates, you have two basic options:
Purchase the latest version of Photoshop Elements that supports your camera.
Use the latest version of the free DNG Converter (for Macintosh or Windows)
You can convert your files to the universaly compatible DNG format (the files will work with any version of the Camera Raw plug-in). See In depth : Digital Negative (DNG) for more information.
Where are all of the tools and options that I've seen available in tutorial books and videos?
Photoshop Elements has fewer tools and options than it's parent Photoshop. These differences are documented here:
Adobe Camera Raw differences between Photoshop and Photoshop Elements
Additional resources
  For more inforamtion on Adobe Camera Raw, please check these links:
Troubleshoot Camera Raw
Why doesn’t my version of Photoshop or Lightroom support my camera?
In depth: Camera Raw
Julieanne Kost's Camera Raw video tutorials
Adobe Camera Raw turns 10

Hi Joshua ,
I would like to know few things before I assist you any further.
Which version of Android are you using?
What kind of PDF file it is?
Try uninstalling the app once and they try to reinstall .
See what happens.
Regards
Sukrit Dhingra

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  • FAQ: Will Photoshop work with my camera, or Why won't my raw files open?

    What is a raw file?
      A raw file is the unprocessed light data that was captured by your camera sensor. The only settings on your camera that apply to this file are aperture, shutter speed, and ISO. This means that any settings you may have applied to the file, such as white balance, or black and white effects, have no effect. Because this sensor data is raw, it must be processed or baked into an actual image file, that's where the Adobe Camera Raw (ACR) plug-in comes in.
    What is Adobe Camera Raw?
      ACR interprets the raw data and makes image information out of it. But every camera has a unique sensor and thus has a unique form of raw file. Even though camera manufactures may use the same file extension each time (e.g. Nikon raw files are always .NEF), each camera model has a different way of storing information. Because of this, we must continually update ACR for new cameras. As we add new cameras to the list (over 300 now) we update our published list of supported cameras. Additionally, with the changes to ACR, newer releases will not always be compatible with older versions of Photoshop.
    So, will the my raw files work with Photoshop?
      So if you are wondering if your camera is supported by ACR or will work in Photoshop, first check this list:
    Camera Raw plug-in | Supported cameras
      Once you know whether your camera is supported by ACR and by which version, check this list to see whether your version of Photoshop supports that version of ACR or later:
    Camera Raw-compatible Adobe applications
      If your version of Photoshop should open raw files from your camera, make sure you have the latest version of ACR installed. Go to Help > Updates to install the latest ACR release.
      You can also manually download and install ACR updates:
    Macintosh
    Windows
    Additional resources
       If you are still having trouble with your raw files, check these:
    Troubleshoot Camera Raw
    Why doesn’t my version of Photoshop or Lightroom support my camera?
    In depth: Camera Raw
    John Nack blogs on DNG
    Julieanne Kost's Camera Raw video tutorials

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  • FAQ: Will Lightroom work with my camera, or Why won't my raw files open?

    What is a raw file?
      A raw file is the unprocessed data that was captured by your camera sensor when you took your picture. The only settings on your camera that apply to this file are aperture, shutter speed, and ISO. This means that any effects you may have applied to the file, such as white balance or black and white, may not appear in Lightroom. Your camera will create a JPEG copy of your raw file with all current settings applied and save that within the raw file for use as a thumbnail by most applications. When you first view a raw file in Lightroom, you will see this thumbnail, then Lightroom will read the raw data and create its own thumbnail, which may have a different appearance.
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    Will the raw files from my camera work with Lightroom?
      To determine whether your camera is supported by Lightroom, check this list:
    Supported cameras
      Go to Help > Updates to install the latest release. You can also manually download and install Lightroom updates:
    Macintosh
    Windows
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    Supposing you have a camera that came out after the release of a newer version of Lightroom, so that your version of Elements is no longer recieving updates, you have two basic options:
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    You can convert your files to the universaly compatible DNG format (the files will work with any version of the Lightroom). See In depth : Digital Negative (DNG) for more information.
      For more assistance on DNG:
    Adobe TV - The Advantages of the DNG File Format
    Adobe TV - On Using DNG in Lightroom
    Adobe TV - DNG Enhancements in Lightroom 4
    Can I perform tethered capture from my camera to Lightroom?
      Lightroom has the ability to automatically import images from your camera, as you shoot, life. To learn more about setting up and useing tethered capture, please see Import photos from a tethered camera. This list shows all the cameras that Lightroom supports for tethered shoooting:
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      Use this document if you run into trouble when performing tethered shooting:
    Troubleshoot tethered capture | Lightroom 4, 3
      For more assistance on Tethered Shooting:
    Adobe TV - Import photos from a tethered camera
    Will Lightroom help me automatically compensate for the image distortion caused by my camera lens?
      The Develop module of Lightroom includes Lens Correction which can read what lens was used from the metadata. With this information it can pick a profile that will reduce distortion caused by the curvature of the lens. For a list of which lenses are supported by which camera bodies, see this list:
    Lens profile support | Lightroom 4, 3
      If your lens is not currently supported, you have a few options:
    Apply the lens correction manually
    Use the Adobe Lens Profile Downloader (Download: Mac, Win) to see if someone else has created a profile your camera and lens
    Use the Adobe Lens Profile Creator (Download: Mac, Win) to make your own profile for your camera and lens.
      For more assistance on Lens Profile Corrections:
    Adobe TV - Lens Correction & Perspective Correction
    Adobe TV - Create Stunning Images
    Adobe TV - Correcting Perspective
    Adobe TV - Apply Lens Corrections
    Julieanne Kost's Blog - Lens Correction Profiles
    Additional resources
       For more information about Adobe Camera Raw, please check these links:
    Troubleshoot Camera Raw
    Why doesn’t my version of Photoshop or Lightroom support my camera?
    In depth: Camera Raw
    Lightroom Jourrnal (developers blog) about Camera Raw releases
    Julieanne Kost's Camera Raw video tutorials
    Adobe Camera Raw turns 10

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