Fast busy, esp when accessing Voice Mail on FiOS Digital Voice

When we have new messages and call into voice mail and enter passcode, the voicemail guy starts talking and all of the sudden we get the dreaded fast busy.  So then we have to hang up and try again, then get the old "I'm sorry, that account is in use".  So then we have to wait about ten minutes and try again, and this is getting very frustrating.  I called in a trouble ticket for it and nobody seems to have a clue.  In fact, while I was on the phone with tech support I got the fast busy about ten minutes into the call and didn't receive a call back, so I had to call it in all over again!  We just got FiOS back in May.  Before that we had T-Mobile @Home for our home phone, and it was rock solid and trouble-free!  So I expected a fiber optic Verizon home phone to be at least as reliable as a Linksys router with a T-Mobile SIM card in it - but boy was I wrong!  And now that TMO has stopped selling @Home I can't switch back.  Also, the Verizon voicemail is very frustrating to begin with.  The TMO voicemail system lets you listen to your message, then press 7 to delete it after you've heard it.  The VZ voicemail forces you to press 3 to delete the message while it's still playing. Otherwise, after all your messages are done playing, you have to go back and play them over again, deleting them while they are still playing.  I just cannot figure out whey they would design a voicemail system so cumbersome and frustrating.  Not to mention, TMO gave you the option of bypassing the password security when accessing from your home phone.  VZ makes you put the password in every time.  Help!  I'm sure there is someone on these boards that is way smarter than anyone I can get on the phone.  Thanks!

We have been getting the exact same thing for almost a year now... since switching to FiOS Digital Voice in May of last year!  Every time I call in to report it they 'escalate' the issue but it never gets resolved.  The problem seems to be in the initial connection.  Most of the time it works fine but, several times a month, after I call to get messages and it starts to play the new message it goes dead and I get the busy signal.  I get the same message when I call back:  “I’m sorry – that account is in use at this time.  Please try again later!”  I have even called in with my cell phone and get the same message!  I HAVE EVEN used the Internet to see if I could get my messages and, when I hit Play, I get a pop-up saying: “Your Voice Mail box is currently in being accessed; please try again later.  If the problem continues, please contact our Customer Support Center at 1-888-553-1555. We apologize for any inconvenience.”  This is obviously a software bug that Verizon has no clue on how to troubleshoot OR fix!!!  I wonder how many people have the problem and just don’t bother reporting it because of the hassle?  When it first started happening they destroyed my entire mailbox and I had to re-enter the complete mailbox setup again – 3 times!!!  NEVER let them talk you into that!!!  It’s their problem and they need to fix it!!!!!!!  I wish I could go back to the ‘normal’ voicemail we originally had… they want hundred$ to switch back because I’d be breaking my #$@%^&* contract!  Good luck if you have Verizon………

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    Thread 10:
    Thread 11: Safari: SpinningProgressIndicator
    0 libSystem.B.dylib 0x00007fff83ca6efa machmsgtrap + 10
    1 libSystem.B.dylib 0x00007fff83ca756d mach_msg + 59
    2 com.apple.CoreFoundation 0x00007fff8591fce2 __CFRunLoopRun + 2002
    3 com.apple.CoreFoundation 0x00007fff8591f03f CFRunLoopRunSpecific + 575
    4 com.apple.Foundation 0x00007fff8854ba94 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 270
    5 com.apple.Foundation 0x00007fff8854b973 -[NSRunLoop(NSRunLoop) run] + 77
    6 com.apple.Safari 0x0000000100035795 0x100000000 + 219029
    7 com.apple.Foundation 0x00007fff88510f65 _NSThread__main_ + 1429
    8 libSystem.B.dylib 0x00007fff83ce006e pthreadstart + 331
    9 libSystem.B.dylib 0x00007fff83cdff21 thread_start + 13
    Thread 0 crashed with X86 Thread State (64-bit):
    rax: 0x0000000000000000 rbx: 0x00000001154ae198 rcx: 0x000000011aec1990 rdx: 0x000000010000000a
    rdi: 0x00000001154ae198 rsi: 0x0000000000000040 rbp: 0x00007fff5fbfe300 rsp: 0x00007fff5fbfe2c0
    r8: 0x000000009c352659 r9: 0x0000000000000000 r10: 0x000000000000003f r11: 0x00000001154ae198
    r12: 0x00000001209c25b8 r13: 0x00000001191afd20 r14: 0x0000000119468d20 r15: 0x0000000000000000
    rip: 0x00007fff85d96a00 rfl: 0x0000000000010202 cr2: 0x0000000000000020
    Binary Images:
    0x100000000 - 0x10024ffff com.apple.Safari 4.0.3 (6531.9) <85520F41-6D13-C548-9D3F-A3013EFB1D8D> /Applications/Safari.app/Contents/MacOS/Safari
    0x1005e0000 - 0x1005e4ff7 libFontRegistryUI.dylib ??? (???) <EB462473-8DC9-5F16-4592-8F1D743C779A> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
    0x1028b8000 - 0x1028b8fff com.apple.JavaPluginCocoa 13.0.0 (13.0.0) <02EA2DA9-59AB-9A18-EE03-6A7147EAE31D> /System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/JavaPluginCoco a.bundle/Contents/MacOS/JavaPluginCocoa
    0x114485000 - 0x114610ff7 GLEngine ??? (???) <3E2DEFB1-190A-FBAD-C48F-E90B45EED8A4> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
    0x114640000 - 0x114afdff7 com.apple.driver.AppleIntelGMAX3100GLDriver 1.6.0 (6.0.0) <ABC0A78A-DDAE-EAEB-BABA-C17FD2D479C9> /System/Library/Extensions/AppleIntelGMAX3100GLDriver.bundle/Contents/MacOS/App leIntelGMAX3100GLDriver
    0x114d4f000 - 0x114d56ff7 com.apple.JavaVM 13.0.0 (13.0.0) <D98F6BC3-5901-F2E4-BA32-054953E7E877> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaVM
    0x114db0000 - 0x114dcffff GLRendererFloat ??? (???) <C513339A-CBB3-9F17-1AE2-48083D79A507> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
    0x114deb000 - 0x114decfff ATSHI.dylib ??? (???) <9BC80E39-A52B-D3C2-4C3C-3CA209BA35FC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
    0x1152e2000 - 0x1152e8fff libgermantok.dylib ??? (???) <A87630B4-D01C-8724-54D2-5E8CC85FC07B> /usr/lib/libgermantok.dylib
    0x11a074000 - 0x11a184fef libmecab.1.0.0.dylib ??? (???) <E321EA43-4F4C-6561-3E87-4081904D53F3> /usr/lib/libmecab.1.0.0.dylib
    0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <B633F790-4DDB-53CD-7ACF-2A3682BCEA9F> /usr/lib/dyld
    0x7fff80003000 - 0x7fff80003ff7 com.apple.Accelerate 1.5 (Accelerate 1.5) <E517A811-E0E6-89D0-F397-66122C7A25A4> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x7fff80004000 - 0x7fff80009ff7 com.apple.CommonPanels 1.2.4 (91) <4D84803B-BD06-D80E-15AE-EFBE43F93605> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
    0x7fff802d4000 - 0x7fff80312fe7 com.apple.MediaKit 10.0 (472) <5C9E6EAA-D074-96B8-81AC-F52D8B6D8AAC> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
    0x7fff80336000 - 0x7fff80393fef com.apple.framework.IOKit 2.0 (???) <65AA6170-12E3-BFB5-F982-E0C433610A1F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x7fff80394000 - 0x7fff80518fff com.apple.JavaScriptCore 6531 (6531.5) <8C470ACB-1A45-71FC-673D-34EA3F5EF0DC> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
    0x7fff80519000 - 0x7fff80628ff7 libcrypto.0.9.8.dylib ??? (???) <A2DA70D0-02AE-89FA-1CDA-B3CA986CAE6D> /usr/lib/libcrypto.0.9.8.dylib
    0x7fff80629000 - 0x7fff8065afff libGLImage.dylib ??? (???) <4F318A3E-20C1-D846-2B36-62451A3241F7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
    0x7fff8065b000 - 0x7fff8065dfff com.apple.print.framework.Print 6.0 (237) <70DA9755-5DC1-716B-77E2-E42C5DAB85A2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
    0x7fff806a9000 - 0x7fff8075efff com.apple.ink.framework 1.3 (104) <9B552E27-7E3F-6767-058A-C998E8F78692> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
    0x7fff8075f000 - 0x7fff80c57ff7 com.apple.VideoToolbox 0.420.17 (420.17) <E034AA6E-A1E4-BB8F-5AFA-F5C354DDD889> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
    0x7fff80c58000 - 0x7fff80ca5ff7 libauto.dylib ??? (???) <8658DB85-C611-1212-44E5-5B2539018FA0> /usr/lib/libauto.dylib
    0x7fff80ca6000 - 0x7fff814b0fe7 libBLAS.dylib ??? (???) <FC941ECB-71D0-FAE3-DCBF-C5A619E594B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
    0x7fff81753000 - 0x7fff8176eff7 com.apple.openscripting 1.3 (???) <DFBFBFD3-90C0-0710-300C-1A7210CB3713> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
    0x7fff8176f000 - 0x7fff81886fef libxml2.2.dylib ??? (???) <6D4C196C-B061-CBCD-AAFD-A21736A8425C> /usr/lib/libxml2.2.dylib
    0x7fff818bc000 - 0x7fff81978ff7 com.apple.CoreServices.OSServices 352 (352) <CD933BBD-B260-552F-E64E-291D6ED3091A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
    0x7fff81979000 - 0x7fff819d5fff libGLU.dylib ??? (???) <AA2D37B3-8B7C-6772-F8BA-7364284C55FE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    0x7fff819d6000 - 0x7fff81a11fef com.apple.AE 496 (496) <6AFD62E0-DD92-4F04-A73A-90224D80593D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
    0x7fff81a12000 - 0x7fff81a61ff7 com.apple.DirectoryService.PasswordServerFramework 6.0 (6.0) <14FD0978-4BE0-336B-A19E-F388694583EB> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
    0x7fff81a62000 - 0x7fff81a6ffff libCSync.A.dylib ??? (???) <D97C8D7E-2CA3-9495-0C41-004CE47BC5DD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    0x7fff81a70000 - 0x7fff81c2dfff libicucore.A.dylib ??? (???) <224721C0-EC21-94D0-6484-66C603C34CBE> /usr/lib/libicucore.A.dylib
    0x7fff81c2e000 - 0x7fff81d4cff7 com.apple.PubSub 1.0.4 (65.11) <C1D56F85-7553-FB97-2A31-35CEB2BB8B63> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
    0x7fff81d4d000 - 0x7fff81d8dfef com.apple.QD 3.31 (???) <0FA2713A-99BD-A96B-56AF-7DB0AB4927AD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
    0x7fff81d8e000 - 0x7fff81d92ff7 libCGXType.A.dylib ??? (???) <50EB4AB0-0B25-E5DC-FC9E-12268B51F02F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
    0x7fff81d93000 - 0x7fff81dc8ff7 libcups.2.dylib ??? (???) <1FE99C26-B845-F508-815A-5B2CF2CA5337> /usr/lib/libcups.2.dylib
    0x7fff81f29000 - 0x7fff81f42fff com.apple.CFOpenDirectory 10.6 (10.6) <0F46E102-8B8E-0995-BA85-3D9608F0A30C> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
    0x7fff81f83000 - 0x7fff81f84fff com.apple.MonitorPanelFramework 1.3.0 (1.3.0) <5062DACE-FCE7-8E41-F5F6-58821778629C> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
    0x7fff81f85000 - 0x7fff81f8bfff libCGXCoreImage.A.dylib ??? (???) <D113DB65-BB37-5499-8825-E6AE8AB1F8B8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
    0x7fff81fe4000 - 0x7fff82098fef com.apple.ColorSync 4.6.0 (4.6.0) <080BEDDE-E7A4-F88D-928B-7501574A157B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
    0x7fff82099000 - 0x7fff820baff7 com.apple.opencl 11 (11) <A53E07FB-AD2F-9F3E-EC00-7DCC7DDE2F90> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
    0x7fff820bb000 - 0x7fff8219ffe7 com.apple.DesktopServices 1.5.0 (1.5.0) <EA3CDFEC-713D-7291-4015-600336E83EDD> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
    0x7fff821a0000 - 0x7fff822c2ff7 com.apple.audio.toolbox.AudioToolbox 1.6 (1.6) <3CA3B481-9627-6F36-F2B8-C2763DEEB128> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x7fff8233d000 - 0x7fff8239ffe7 com.apple.datadetectorscore 2.0 (80.7) <F9D2332D-0890-2ED2-1AC8-F85CB89D8BD4> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
    0x7fff823a0000 - 0x7fff823ddfff com.apple.LDAPFramework 2.0 (120.1) <0F7DF87D-6A08-02AF-790B-76294FCE8916> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
    0x7fff823de000 - 0x7fff82409ff7 libxslt.1.dylib ??? (???) <87A0B228-B24A-C426-C3FB-B40D7258DD49> /usr/lib/libxslt.1.dylib
    0x7fff8240a000 - 0x7fff82415fff com.apple.CrashReporterSupport 10.6 (237) <7B22FB86-33C7-A775-2F13-0D3356E2B971> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
    0x7fff82416000 - 0x7fff82425fef com.apple.opengl 1.6.3 (1.6.3) <6318A188-B43D-E82F-C157-2E76331227BD> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x7fff82426000 - 0x7fff827baff7 com.apple.QuartzCore 1.6.0 (226.0) <66E14771-C5F0-1415-0B7B-C45EE00C51A1> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x7fff827bb000 - 0x7fff829c7ff7 com.apple.RawCamera.bundle 2.2.1 (477) <B4DD9D3B-CD05-5ACE-6808-BEC5660D805C> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
    0x7fff829ce000 - 0x7fff82ad8ff7 com.apple.MeshKitIO 1.0 (49.0) <66600E25-66F9-D31A-EA47-E81518FF6DDA> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itIO.framework/Versions/A/MeshKitIO
    0x7fff82ad9000 - 0x7fff82bb3ff7 com.apple.vImage 4.0 (4.0) <354F34BF-B221-A3C9-2CA7-9BE5E14AD5AD> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
    0x7fff82c69000 - 0x7fff82e23fef com.apple.ImageIO.framework 3.0.0 (3.0.0) <D5594E10-F805-F816-10E9-F95753BE18CC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
    0x7fff82e24000 - 0x7fff82e35fff SyndicationUI ??? (???) <6B116A70-EA2D-1A61-2C27-35B1CFDFBBD6> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
    0x7fff82eb0000 - 0x7fff82ebdff7 com.apple.AppleFSCompression 1.0 (1.0) <597C8E16-90C0-A7AA-7236-5D1281F20AD0> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
    0x7fff82ebe000 - 0x7fff82ebfff7 com.apple.audio.units.AudioUnit 1.6 (1.6) <7A51FBCE-7907-28A0-B2D2-CAADA78F2913> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x7fff82ec0000 - 0x7fff82f11fe7 com.apple.HIServices 1.8.0 (???) <113EEB8A-8EC6-9F86-EF46-4BA5C2CBF77C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
    0x7fff82f12000 - 0x7fff82f55ff7 libRIP.A.dylib ??? (???) <8D7113D2-71A7-A205-D2D0-2DB0F37FFBB3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
    0x7fff82f56000 - 0x7fff82f76fef com.apple.DirectoryService.Framework 3.6 (621) <925EE208-03B2-B24A-3686-57EAFBDA5ADF> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
    0x7fff82f77000 - 0x7fff83006fff com.apple.PDFKit 2.5 (2.5) <7849E675-4289-6FEA-E314-063E91A4B07F> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
    0x7fff8303d000 - 0x7fff830ddfff com.apple.LaunchServices 360.3 (360.3) <02FFE657-CC7A-5266-F06E-8732E28F70A9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
    0x7fff830de000 - 0x7fff830f4fff com.apple.MultitouchSupport.framework 200.20 (200.20) <96B8C66E-D84D-863B-CB1D-F7E005569706> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
    0x7fff830f5000 - 0x7fff83172fef com.apple.backup.framework 1.1 (1.0) <35E2F1B1-C301-EFF7-F222-964D1A6ABE09> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
    0x7fff8317f000 - 0x7fff83181fff libRadiance.dylib ??? (???) <77F285E0-5D5E-A0B0-A89E-9332D6AB2867> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    0x7fff8318d000 - 0x7fff83243fe7 libobjc.A.dylib ??? (???) <261D97A3-225B-8A00-56AA-F9F27973063F> /usr/lib/libobjc.A.dylib
    0x7fff83244000 - 0x7fff83262ff7 libPng.dylib ??? (???) <6A0E35B8-2E33-7C64-2B53-6F47F628DE7A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
    0x7fff83263000 - 0x7fff832aafef com.apple.QuickLookFramework 2.0 (327.0) <E15E267E-D462-2AD0-DB03-A54E0F94452F> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
    0x7fff832e0000 - 0x7fff83306fe7 libJPEG.dylib ??? (???) <52ACD177-F101-BEF5-E7CC-9131F8372D0A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
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    0x7fff83321000 - 0x7fff83328ff7 com.apple.DisplayServicesFW 2.1 (2.1) <2C039CF5-8AF8-6DA3-3C77-566B22EFB172> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
    0x7fff83329000 - 0x7fff83562fe7 com.apple.imageKit 2.0 (1.0) <F579694D-9FA0-6365-45CD-E380C2EB2573> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
    0x7fff83563000 - 0x7fff835e0fe7 com.apple.CoreText 3.0.0 (???) <51175014-9F0C-7E96-FB6F-3DC5E446B92E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
    0x7fff83642000 - 0x7fff836fbfff libsqlite3.dylib ??? (???) <5A15E12A-AE8F-1A36-BBC7-564E7D7AD0FB> /usr/lib/libsqlite3.dylib
    0x7fff836fc000 - 0x7fff83703fff com.apple.OpenDirectory 10.6 (10.6) <72A65D76-7831-D31E-F1B3-9E48BF26A98B> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
    0x7fff83704000 - 0x7fff8383cff7 com.apple.CoreData 102 (246) <0502CBD8-513E-C19A-3562-20EC35535D71> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
    0x7fff8383d000 - 0x7fff8384efff com.apple.DSObjCWrappers.Framework 10.6 (134) <3C08225D-517E-2822-6152-F6EB13A4ADF9> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
    0x7fff8384f000 - 0x7fff83852ff7 com.apple.securityhi 4.0 (36638) <77F40B57-2D97-7AE5-1331-8945C71DFB57> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
    0x7fff83853000 - 0x7fff8395cfff com.apple.MediaToolbox 0.420.17 (420.17) <31834AB2-1BFF-92D5-A8D2-21B0AE51FA98> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
    0x7fff8395d000 - 0x7fff83960ff7 libCoreVMClient.dylib ??? (???) <3A41933A-5174-7516-37E0-8E06365BF3DA> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
    0x7fff83961000 - 0x7fff839cdff7 com.apple.CorePDF 1.0 (1.0) <8D76B569-F938-6337-533A-5C8A69B005DA> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
    0x7fff839ce000 - 0x7fff839d4ff7 com.apple.DiskArbitration 2.3 (2.3) <857F6E43-1EF4-7D53-351B-10DE0A8F992A> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    0x7fff839d5000 - 0x7fff83c59fff com.apple.security 6.0 (36910) <F7431448-BC2E-835D-E7A2-E47E0A5CB984> /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x7fff83c5a000 - 0x7fff83c5aff7 com.apple.Carbon 150 (152) <8D8CF535-90BE-691C-EC1B-63FBE2162C9B> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    0x7fff83c5b000 - 0x7fff83c71fff com.apple.ImageCapture 6.0 (6.0) <5B5AF8FB-C12A-B51F-94FC-3EC4698E818E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
    0x7fff83c72000 - 0x7fff83c72ff7 com.apple.Accelerate.vecLib 3.5 (vecLib 3.5) <BA861575-B0DE-50F5-A799-BDF188A3D4EF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
    0x7fff83c73000 - 0x7fff83ca3fef com.apple.shortcut 1.1 (1.1) <A99C9D8E-290B-B1E4-FEA5-CC5F2FB9C18D> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
    0x7fff83ca6000 - 0x7fff83e65fe7 libSystem.B.dylib ??? (???) <1AABDC4B-CBAE-F40C-405C-DAE785959F57> /usr/lib/libSystem.B.dylib
    0x7fff83e66000 - 0x7fff83ed0fe7 libvMisc.dylib ??? (???) <524DC30F-6A54-CCED-56D9-F57033B06E99> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
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    0x7fff8403b000 - 0x7fff840a3ff7 com.apple.MeshKitRuntime 1.0 (49.0) <580F1945-540B-1E68-0341-A6ADAD78397E> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itRuntime.framework/Versions/A/MeshKitRuntime
    0x7fff840d0000 - 0x7fff840e5fff com.apple.LangAnalysis 1.6.5 (1.6.5) <D4956302-5A2D-2AFD-C143-6287F1313196> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
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    0x7fff847e4000 - 0x7fff8484afe7 com.apple.AppleVAFramework 4.6.2 (4.6.2) <3DA57727-EAD1-A199-4093-54CC4698A109> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
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    0x7fff84ee1000 - 0x7fff84f09fff com.apple.DictionaryServices 1.1 (1.1) <D57BA55A-4CC5-5C17-8077-AEEA27A01C7A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
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    0x7fff85100000 - 0x7fff85139ff7 com.apple.MeshKit 1.0 (49.0) <7587A7F2-DF5D-B8B2-A6A8-1389CF28BC51> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
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    0x7fff8567e000 - 0x7fff8568ffef libz.1.dylib ??? (???) <3A7A4C48-A4C8-A78A-8B87-C0DDF6601AC8> /usr/lib/libz.1.dylib
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    0x7fff85737000 - 0x7fff85778ff7 com.apple.SystemConfiguration 1.10 (1.10) <E3FF1FC8-C760-2047-F954-0D283DD0F714> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
    0x7fff85779000 - 0x7fff8587efe7 libGLProgrammability.dylib ??? (???) <EDEC71CB-5F5B-7F55-47F4-19E953E3BE61> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
    0x7fff8587f000 - 0x7fff858c2fff libtidy.A.dylib ??? (???) <8AF4DB3A-7BDB-7AF7-0E9C-413BBBD0E380> /usr/lib/libtidy.A.dylib
    0x7fff858c3000 - 0x7fff858c3ff7 com.apple.quartzframework 1.5 (1.5) <B182B579-BCCE-81BF-8DA2-9E0B7BDF8516> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
    0x7fff858c4000 - 0x7fff858d3fff com.apple.NetFS 3.2 (3.2) <61E3D8BE-A529-20BF-1A11-026EC774820D> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
    0x7fff858d4000 - 0x7fff85a47fef com.apple.CoreFoundation 6.6 (550) <04EC0CC2-6CE4-4EE0-03B9-6C5109398CB1> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x7fff85a48000 - 0x7fff85a4eff7 IOSurface ??? (???) <8E0EE904-59D1-9AA0-CE55-B1777F4BAEC1> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
    0x7fff85a65000 - 0x7fff85a6afff libGIF.dylib ??? (???) <0C112067-95FE-B9BC-C70C-64A46A277F34> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
    0x7fff85a87000 - 0x7fff85a8cfff libGFXShared.dylib ??? (???) <C386DB22-A0AA-D826-ACBA-25E82B480D05> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
    0x7fff85ae1000 - 0x7fff85b71fff com.apple.SearchKit 1.3.0 (1.3.0) <4175DC31-1506-228A-08FD-C704AC9DF642> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
    0x7fff85b72000 - 0x7fff86595fe7 com.apple.WebCore 6531 (6531.9) <6DEBA397-4369-A8B1-1757-40FD454F6B51> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
    0x7fff86596000 - 0x7fff865cdff7 libssl.0.9.8.dylib ??? (???) <2D7FAEF9-A3CD-9F80-7CDE-852D3C93AEDB> /usr/lib/libssl.0.9.8.dylib
    0x7fff865ce000 - 0x7fff867b1ff7 libType1Scaler.dylib ??? (???) <A5EFDAB3-6293-8A83-532E-C71C58F6BD16> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libType1Scaler.dylib
    0x7fff86800000 - 0x7fff8684aff7 com.apple.Metadata 10.6.0 (507.1) <AA0DF8E0-9B5B-2377-9B20-884919E28994> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
    0x7fff8686f000 - 0x7fff8687aff7 com.apple.speech.recognition.framework 3.10.10 (3.10.10) <7E2A89FC-0F18-1CCC-472E-AD0E2BC2DD4C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
    0x7fff86940000 - 0x7fff86984fef com.apple.ImageCaptureCore 1.0 (1.0) <29A6CF83-B5C2-9730-D71D-825AEC8657F5> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
    0x7fff869b5000 - 0x7fff869c7fe7 libsasl2.2.dylib ??? (???) <76B83C8D-8EFE-4467-0F75-275648AFED97> /usr/lib/libsasl2.2.dylib
    0x7fff869f2000 - 0x7fff86e35fef libLAPACK.dylib ??? (???) <0CC61C98-FF51-67B3-F3D8-C5E430C201A9> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
    0x7fff86e36000 - 0x7fff86e3aff7 libmathCommon.A.dylib ??? (???) <95718673-FEEE-B6ED-B127-BCDBDB60D4E5> /usr/lib/system/libmathCommon.A.dylib
    0x7fff86e3b000 - 0x7fff86ec7fef SecurityFoundation ??? (???) <B69E2FF9-A698-4923-BC8B-180224B6EF75> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
    0x7fff86ec8000 - 0x7fff86edbfff libGL.dylib ??? (???) <D452ADC0-04B1-E24F-03E6-717E58E1D659> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
    0x7fff86edc000 - 0x7fff86f22fe7 libvDSP.dylib ??? (???) <2DAA1591-8AE8-B411-7D01-68DE99C63CEE> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
    0x7fff86f23000 - 0x7fff86f31ff7 libkxld.dylib ??? (???) <823B6BE6-E952-3B3C-3633-8F4D6C4606A8> /usr/lib/system/libkxld.dylib
    0x7fff86f41000 - 0x7fff86f64ff7 MetadataLib.dylib ??? (???) <FDA25269-7BE5-26AB-7813-CF93951C782D> /System/Library/CoreServices/RawCamera.bundle/Contents/Resources/MetadataLib.dy lib
    0x7fff86f68000 - 0x7fff86fe5fef libstdc++.6.dylib ??? (???) <35ECA411-2C08-FD7D-11B1-1B7A04921A5C> /usr/lib/libstdc++.6.dylib
    0x7fff86fe6000 - 0x7fff86fe6ff7 com.apple.Cocoa 6.6 (???) <68B0BE46-6E24-C96F-B341-054CF9E8F3B6> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x7fff86fe7000 - 0x7fff86ffbff7 com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <621B7415-A0B9-07A7-F313-36BEEDD7B132> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x7fff87045000 - 0x7fff87080fff libcurl.4.dylib ??? (???) <383AC19D-AEED-9F53-DEA3-FF118BDD3735> /usr/lib/libcurl.4.dylib
    0x7fff870b8000 - 0x7fff870b8ff7 com.apple.ApplicationServices 38 (38) <10A0B9E9-4988-03D4-FC56-DDE231A02C63> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
    0x7fff870b9000 - 0x7fff871f6fef com.apple.WebKit 6531 (6531.9) <17A680A1-FE75-81E5-952A-047E5FA96F66> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
    0x7fff87227000 - 0x7fff87228fff liblangid.dylib ??? (???) <EA4D1607-2BD5-2EE2-2A3B-632EEE5A444D> /usr/lib/liblangid.dylib
    0x7fff87229000 - 0x7fff87329fef com.apple.DiskImagesFramework 10.6 (281) <8C1B230C-AE15-4F19-F5BB-ADCBFC136E08> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
    0x7fff8732a000 - 0x7fff8734bfff libresolv.9.dylib ??? (???) <01C7C750-7F6A-89B3-C586-5C50A839019E> /usr/lib/libresolv.9.dylib
    0x7fff873bf000 - 0x7fff87db1fef com.apple.AppKit 6.6 (1038) <D4AB61F8-371E-D197-6F3D-DE397D1A717C> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x7fff87db2000 - 0x7fff87df9ff7 com.apple.coreui 0.2 (112) <E64F7594-7829-575F-666A-0B16875FC644> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
    0x7fff87dfa000 - 0x7fff87eb5ff7 libFontParser.dylib ??? (???) <8926E1B0-6D1E-502A-5028-1DCC57F6D6FA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
    0x7fff87eb6000 - 0x7fff87faefe7 libiconv.2.dylib ??? (???) <ECEE3D93-B5E3-F0E0-803E-CA3DC3B33D57> /usr/lib/libiconv.2.dylib
    0x7fff87faf000 - 0x7fff87feafe7 com.apple.CoreMedia 0.420.17 (420.17) <E299556E-6930-DC30-DA23-88B812AF63CA> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
    0x7fff87feb000 - 0x7fff88025fff com.apple.bom 10.0 (164) <E5C9AFBD-68C1-197E-72B0-B43295DC87DC> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
    0x7fff88026000 - 0x7fff88026ff7 com.apple.vecLib 3.5 (vecLib 3.5) <5B072584-9579-F54F-180E-5D425B37E85C> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
    0x7fff88027000 - 0x7fff88359fef com.apple.CoreServices.CarbonCore 859.1 (859.1) <5712C4C1-B18B-88EE-221F-DA04A8EDA029> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
    0x7fff8835a000 - 0x7fff883a9ff7 libTIFF.dylib ??? (???) <E11A75A8-223C-8B5E-7F62-821F9ADE8821> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    0x7fff883b3000 - 0x7fff8847efe7 ColorSyncDeprecated.dylib ??? (???) <03DA3BF0-1293-8947-A8B6-5E599F5B5DC7> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ColorSync.f ramework/Versions/A/Resources/ColorSyncDeprecated.dylib
    0x7fff88500000 - 0x7fff88781fe7 com.apple.Foundation 6.6 (751) <CCE98C5C-DFEA-6C80-A014-A5985437072E> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x7fff88782000 - 0x7fff88a7ffef com.apple.HIToolbox 1.6.0 (???) <870B39B2-55BD-9C82-72EB-2E3470BD0E14> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
    0x7fff88a80000 - 0x7fff88ab1fef libTrueTypeScaler.dylib ??? (???) <3F30259E-9EB0-18D2-B0F3-7B8A9625574E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
    0x7fff88ab2000 - 0x7fff88b34fef com.apple.QuickLookUIFramework 2.0 (327.0) <B9850E11-3F04-100F-0122-B4AD6222A43F> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
    0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <1AABDC4B-CBAE-F40C-405C-DAE785959F57> /usr/lib/libSystem.B.dylib
    Model: MacBook3,1, BootROM MB31.008E.B02, 2 processors, Intel Core 2 Duo, 2.2 GHz, 4 GB, SMC 1.24f2
    Graphics: Intel GMA X3100, GMA X3100, Built-In, 144 MB
    Memory Module: global_name
    AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.91.19)
    Bluetooth: Version 2.2.0f18, 2 service, 1 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Serial ATA Device: ST9120822AS, 111.79 GB
    Parallel ATA Device: MATSHITADVD-R UJ-857E
    USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfd100000
    USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfd110000
    USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0xfd400000
    USB Device: External HDD, 0x1058 (Western Digital Technologies, Inc.), 0x0704, 0xfa200000
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0229, 0x5d200000
    USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000
    USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8205, 0x1a100000
    FireWire Device: Duet, Apogee Electronics, Up to 400 Mb/sec

    Process: Safari [319]
    Path: /Applications/Safari.app/Contents/MacOS/Safari
    Identifier: com.apple.Safari
    Version: 4.0.3 (6531.9)
    Build Info: WebBrowser-65310900~1
    Code Type: X86-64 (Native)
    Parent Process: launchd [91]
    Date/Time: 2009-09-13 14:48:38.924 -0400
    OS Version: Mac OS X 10.6 (10A432)
    Report Version: 6
    Interval Since Last Report: 6162 sec
    Crashes Since Last Report: 2
    Per-App Interval Since Last Report: 6096 sec
    Per-App Crashes Since Last Report: 2
    Anonymous UUID: 382FA0A0-EA46-41C3-94F0-1C303831AF82
    Exception Type: EXCBADACCESS (SIGSEGV)
    Exception Codes: KERNINVALIDADDRESS at 0x0000000000000020
    Crashed Thread: 0 Dispatch queue: com.apple.main-thread
    Thread 0 Crashed: Dispatch queue: com.apple.main-thread
    0 com.apple.WebCore 0x00007fff85d96a00 WebCore::RenderWidget::destroy() + 288
    1 com.apple.WebCore 0x00007fff85c01e96 WebCore::Node::detach() + 38
    2 com.apple.WebCore 0x00007fff85c01d4e WebCore::Element::detach() + 110
    3 com.apple.WebCore 0x00007fff85c01cbc WebCore::ContainerNode::detach() + 44
    4 com.apple.WebCore 0x00007fff85c01d4e WebCore::Element::detach() + 110
    5 com.apple.WebCore 0x00007fff85d4a490 WebCore::ContainerNode::removeChild(WebCore::Node*, int&) + 384
    6 com.apple.WebCore 0x00007fff85d5aa67 WebCore::JSNode::removeChild(JSC::ExecState*, JSC::ArgList const&) + 87
    7 com.apple.WebCore 0x00007fff85d5aa0e WebCore::jsNodePrototypeFunctionRemoveChild(JSC::ExecState*, JSC::JSObject*, JSC::JSValue, JSC::ArgList const&) + 110
    8 ??? 0x00002b1301a002e4 0 + 47360631636708
    9 com.apple.JavaScriptCore 0x00007fff804bacf6 JSC::Interpreter::execute(JSC::FunctionBodyNode*, JSC::ExecState*, JSC::JSFunction*, JSC::JSObject*, JSC::ArgList const&, JSC::ScopeChainNode*, JSC::JSValue*) + 630
    10 ??? 0x000000011e2cc840 0 + 4801218624
    11 ??? 0x000000011d3d0a20 0 + 4785506848
    12 com.apple.WebCore 0x00007fff86228b80 WebCore::JSDOMWindowShell::~JSDOMWindowShell() + 0
    13 ??? 0x9090909090900000 0 + 10416984888683003904
    Thread 1: Dispatch queue: com.apple.libdispatch-manager
    0 libSystem.B.dylib 0x00007fff83cbfc7e kevent + 10
    1 libSystem.B.dylib 0x00007fff83cc1b55 dispatch_mgrinvoke + 154
    2 libSystem.B.dylib 0x00007fff83cc1824 dispatch_queueinvoke + 185
    3 libSystem.B.dylib 0x00007fff83cc134e dispatch_workerthread2 + 244
    4 libSystem.B.dylib 0x00007fff83cc0c80 pthreadwqthread + 353
    5 libSystem.B.dylib 0x00007fff83cc0b1d start_wqthread + 13
    Thread 2: WebCore: IconDatabase
    0 libSystem.B.dylib 0x00007fff83ce1ace _semwaitsignal + 10
    1 libSystem.B.dylib 0x00007fff83ce58c1 pthread_condwait + 1286
    2 com.apple.WebCore 0x00007fff85b78f89 WebCore::IconDatabase::syncThreadMainLoop() + 249
    3 com.apple.WebCore 0x00007fff85b74cea WebCore::IconDatabase::iconDatabaseSyncThread() + 170
    4 libSystem.B.dylib 0x00007fff83ce006e pthreadstart + 331
    5 libSystem.B.dylib 0x00007fff83cdff21 thread_start + 13
    Thread 3: Safari: SafeBrowsingManager
    0 libSystem.B.dylib 0x00007fff83ca6efa machmsgtrap + 10
    1 libSystem.B.dylib 0x00007fff83ca756d mach_msg + 59
    2 com.apple.CoreFoundation 0x00007fff8591fce2 __CFRunLoopRun + 2002
    3 com.apple.CoreFoundation 0x00007fff8591f03f CFRunLoopRunSpecific + 575
    4 com.apple.Safari 0x0000000100025673 0x100000000 + 153203
    5 com.apple.Safari 0x0000000100025603 0x100000000 + 153091
    6 libSystem.B.dylib 0x00007fff83ce006e pthreadstart + 331
    7 libSystem.B.dylib 0x00007fff83cdff21 thread_start + 13
    Thread 4: Safari: SnapshotStore
    0 libSystem.B.dylib 0x00007fff83ce1ace _semwaitsignal + 10
    1 libSystem.B.dylib 0x00007fff83ce58c1 pthread_condwait + 1286
    2 com.apple.JavaScriptCore 0x00007fff8039d750 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
    3 com.apple.Safari 0x00000001001213ef 0x100000000 + 1184751
    4 com.apple.Safari 0x000000010004441b 0x100000000 + 279579
    5 com.apple.Safari 0x00000001000442b7 0x100000000 + 279223
    6 libSystem.B.dylib 0x00007fff83ce006e pthreadstart + 331
    7 libSystem.B.dylib 0x00007fff83cdff21 thread_start + 13
    Thread 5:
    0 libSystem.B.dylib 0x00007fff83ca6efa machmsgtrap + 10
    1 libSystem.B.dylib 0x00007fff83ca756d mach_msg + 59
    2 com.apple.CoreFoundation 0x00007fff8591fce2 __CFRunLoopRun + 2002
    3 com.apple.CoreFoundation 0x00007fff8591f03f CFRunLoopRunSpecific + 575
    4 com.apple.Foundation 0x00007fff8859051f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
    5 com.apple.Foundation 0x00007fff88510f65 _NSThread__main_ + 1429
    6 libSystem.B.dylib 0x00007fff83ce006e pthreadstart + 331
    7 libSystem.B.dylib 0x00007fff83cdff21 thread_start + 13
    Thread 6:
    0 libSystem.B.dylib 0x00007fff83ceaaae select$DARWIN_EXTSN + 10
    1 com.apple.CoreFoundation 0x00007fff85941252 __CFSocketManager + 818
    2 libSystem.B.dylib 0x00007fff83ce006e pthreadstart + 331
    3 libSystem.B.dylib 0x00007fff83cdff21 thread_start + 13
    Thread 7:
    0 libSystem.B.dylib 0x00007fff83ca6efa machmsgtrap + 10
    1 libSystem.B.dylib 0x00007fff83ca756d mach_msg + 59
    2 com.apple.QuartzCore 0x00007fff82478296 CA::Render::Server::server_thread(void*) + 177
    3 com.apple.QuartzCore 0x00007fff824781d6 thread_fun + 34
    4 libSystem.B.dylib 0x00007fff83ce006e pthreadstart + 331
    5 libSystem.B.dylib 0x00007fff83cdff21 thread_start + 13
    Thread 8: WebCore: LocalStorage
    0 libSystem.B.dylib 0x00007fff83ce1ace _semwaitsignal + 10
    1 libSystem.B.dylib 0x00007fff83ce58c1 pthread_condwait + 1286
    2 com.apple.JavaScriptCore 0x00007fff8039d750 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
    3 com.apple.WebCore 0x00007fff85bdeb1f WebCore::LocalStorageThread::localStorageThread() + 351
    4 libSystem.B.dylib 0x00007fff83ce006e pthreadstart + 331
    5 libSystem.B.dylib 0x00007fff83cdff21 thread_start + 13
    Thread 9:
    0 libSystem.B.dylib 0x00007fff83cc0aa2 _workqkernreturn + 10
    1 libSystem.B.dylib 0x00007fff83cc0eb4 pthreadwqthread + 917
    2 libSystem.B.dylib 0x00007fff83cc0b1d start_wqthread + 13
    Thread 10: Safari: SpinningProgressIndicator
    0 libSystem.B.dylib 0x00007fff83ca6efa machmsgtrap + 10
    1 libSystem.B.dylib 0x00007fff83ca756d mach_msg + 59
    2 com.apple.CoreFoundation 0x00007fff8591fce2 __CFRunLoopRun + 2002
    3 com.apple.CoreFoundation 0x00007fff8591f03f CFRunLoopRunSpecific + 575
    4 com.apple.Foundation 0x00007fff8854ba94 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 270
    5 com.apple.Foundation 0x00007fff8854b973 -[NSRunLoop(NSRunLoop) run] + 77
    6 com.apple.Safari 0x0000000100035795 0x100000000 + 219029
    7 com.apple.Foundation 0x00007fff88510f65 _NSThread__main_ + 1429
    8 libSystem.B.dylib 0x00007fff83ce006e pthreadstart + 331
    9 libSystem.B.dylib 0x00007fff83cdff21 thread_start + 13
    Thread 11:
    0 libSystem.B.dylib 0x00007fff83cc0aa2 _workqkernreturn + 10
    1 libSystem.B.dylib 0x00007fff83cc0eb4 pthreadwqthread + 917
    2 libSystem.B.dylib 0x00007fff83cc0b1d start_wqthread + 13
    Thread 0 crashed with X86 Thread State (64-bit):
    rax: 0x0000000000000000 rbx: 0x0000000117c32960 rcx: 0x0000000118c8ae00 rdx: 0x000000010000000a
    rdi: 0x0000000117c32960 rsi: 0x0000000000000040 rbp: 0x00007fff5fbfe300 rsp: 0x00007fff5fbfe2c0
    r8: 0x00000000f0142907 r9: 0x00000000f0142907 r10: 0x000000000000003f r11: 0x0000000117c32960
    r12: 0x000000011a49bd08 r13: 0x0000000118c59b60 r14: 0x000000011aed3690 r15: 0x0000000000000000
    rip: 0x00007fff85d96a00 rfl: 0x0000000000010202 cr2: 0x0000000000000020
    Binary Images:
    0x100000000 - 0x10024ffff com.apple.Safari 4.0.3 (6531.9) <85520F41-6D13-C548-9D3F-A3013EFB1D8D> /Applications/Safari.app/Contents/MacOS/Safari
    0x113bb3000 - 0x113bb3fff com.apple.JavaPluginCocoa 13.0.0 (13.0.0) <02EA2DA9-59AB-9A18-EE03-6A7147EAE31D> /System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/JavaPluginCoco a.bundle/Contents/MacOS/JavaPluginCocoa
    0x113bb7000 - 0x113bbeff7 com.apple.JavaVM 13.0.0 (13.0.0) <D98F6BC3-5901-F2E4-BA32-054953E7E877> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaVM
    0x1142ac000 - 0x1142cbfff GLRendererFloat ??? (???) <C513339A-CBB3-9F17-1AE2-48083D79A507> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
    0x114485000 - 0x114610ff7 GLEngine ??? (???) <3E2DEFB1-190A-FBAD-C48F-E90B45EED8A4> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
    0x114640000 - 0x114afdff7 com.apple.driver.AppleIntelGMAX3100GLDriver 1.6.0 (6.0.0) <ABC0A78A-DDAE-EAEB-BABA-C17FD2D479C9> /System/Library/Extensions/AppleIntelGMAX3100GLDriver.bundle/Contents/MacOS/App leIntelGMAX3100GLDriver
    0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <B633F790-4DDB-53CD-7ACF-2A3682BCEA9F> /usr/lib/dyld
    0x7fff80003000 - 0x7fff80003ff7 com.apple.Accelerate 1.5 (Accelerate 1.5) <E517A811-E0E6-89D0-F397-66122C7A25A4> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x7fff80004000 - 0x7fff80009ff7 com.apple.CommonPanels 1.2.4 (91) <4D84803B-BD06-D80E-15AE-EFBE43F93605> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
    0x7fff80336000 - 0x7fff80393fef com.apple.framework.IOKit 2.0 (???) <65AA6170-12E3-BFB5-F982-E0C433610A1F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x7fff80394000 - 0x7fff80518fff com.apple.JavaScriptCore 6531 (6531.5) <8C470ACB-1A45-71FC-673D-34EA3F5EF0DC> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
    0x7fff80519000 - 0x7fff80628ff7 libcrypto.0.9.8.dylib ??? (???) <A2DA70D0-02AE-89FA-1CDA-B3CA986CAE6D> /usr/lib/libcrypto.0.9.8.dylib
    0x7fff80629000 - 0x7fff8065afff libGLImage.dylib ??? (???) <4F318A3E-20C1-D846-2B36-62451A3241F7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
    0x7fff8065b000 - 0x7fff8065dfff com.apple.print.framework.Print 6.0 (237) <70DA9755-5DC1-716B-77E2-E42C5DAB85A2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
    0x7fff806a9000 - 0x7fff8075efff com.apple.ink.framework 1.3 (104) <9B552E27-7E3F-6767-058A-C998E8F78692> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
    0x7fff8075f000 - 0x7fff80c57ff7 com.apple.VideoToolbox 0.420.17 (420.17) <E034AA6E-A1E4-BB8F-5AFA-F5C354DDD889> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
    0x7fff80c58000 - 0x7fff80ca5ff7 libauto.dylib ??? (???) <8658DB85-C611-1212-44E5-5B2539018FA0> /usr/lib/libauto.dylib
    0x7fff80ca6000 - 0x7fff814b0fe7 libBLAS.dylib ??? (???) <FC941ECB-71D0-FAE3-DCBF-C5A619E594B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
    0x7fff81753000 - 0x7fff8176eff7 com.apple.openscripting 1.3 (???) <DFBFBFD3-90C0-0710-300C-1A7210CB3713> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
    0x7fff8176f000 - 0x7fff81886fef libxml2.2.dylib ??? (???) <6D4C196C-B061-CBCD-AAFD-A21736A8425C> /usr/lib/libxml2.2.dylib
    0x7fff818bc000 - 0x7fff81978ff7 com.apple.CoreServices.OSServices 352 (352) <CD933BBD-B260-552F-E64E-291D6ED3091A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
    0x7fff81979000 - 0x7fff819d5fff libGLU.dylib ??? (???) <AA2D37B3-8B7C-6772-F8BA-7364284C55FE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    0x7fff819d6000 - 0x7fff81a11fef com.apple.AE 496 (496) <6AFD62E0-DD92-4F04-A73A-90224D80593D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
    0x7fff81a12000 - 0x7fff81a61ff7 com.apple.DirectoryService.PasswordServerFramework 6.0 (6.0) <14FD0978-4BE0-336B-A19E-F388694583EB> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
    0x7fff81a62000 - 0x7fff81a6ffff libCSync.A.dylib ??? (???) <D97C8D7E-2CA3-9495-0C41-004CE47BC5DD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    0x7fff81a70000 - 0x7fff81c2dfff libicucore.A.dylib ??? (???) <224721C0-EC21-94D0-6484-66C603C34CBE> /usr/lib/libicucore.A.dylib
    0x7fff81c2e000 - 0x7fff81d4cff7 com.apple.PubSub 1.0.4 (65.11) <C1D56F85-7553-FB97-2A31-35CEB2BB8B63> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
    0x7fff81d4d000 - 0x7fff81d8dfef com.apple.QD 3.31 (???) <0FA2713A-99BD-A96B-56AF-7DB0AB4927AD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
    0x7fff81d8e000 - 0x7fff81d92ff7 libCGXType.A.dylib ??? (???) <50EB4AB0-0B25-E5DC-FC9E-12268B51F02F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
    0x7fff81d93000 - 0x7fff81dc8ff7 libcups.2.dylib ??? (???) <1FE99C26-B845-F508-815A-5B2CF2CA5337> /usr/lib/libcups.2.dylib
    0x7fff81f29000 - 0x7fff81f42fff com.apple.CFOpenDirectory 10.6 (10.6) <0F46E102-8B8E-0995-BA85-3D9608F0A30C> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
    0x7fff81f83000 - 0x7fff81f84fff com.apple.MonitorPanelFramework 1.3.0 (1.3.0) <5062DACE-FCE7-8E41-F5F6-58821778629C> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
    0x7fff81f85000 - 0x7fff81f8bfff libCGXCoreImage.A.dylib ??? (???) <D113DB65-BB37-5499-8825-E6AE8AB1F8B8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
    0x7fff81fe4000 - 0x7fff82098fef com.apple.ColorSync 4.6.0 (4.6.0) <080BEDDE-E7A4-F88D-928B-7501574A157B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
    0x7fff82099000 - 0x7fff820baff7 com.apple.opencl 11 (11) <A53E07FB-AD2F-9F3E-EC00-7DCC7DDE2F90> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
    0x7fff820bb000 - 0x7fff8219ffe7 com.apple.DesktopServices 1.5.0 (1.5.0) <EA3CDFEC-713D-7291-4015-600336E83EDD> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
    0x7fff821a0000 - 0x7fff822c2ff7 com.apple.audio.toolbox.AudioToolbox 1.6 (1.6) <3CA3B481-9627-6F36-F2B8-C2763DEEB128> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x7fff8233d000 - 0x7fff8239ffe7 com.apple.datadetectorscore 2.0 (80.7) <F9D2332D-0890-2ED2-1AC8-F85CB89D8BD4> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
    0x7fff823a0000 - 0x7fff823ddfff com.apple.LDAPFramework 2.0 (120.1) <0F7DF87D-6A08-02AF-790B-76294FCE8916> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
    0x7fff823de000 - 0x7fff82409ff7 libxslt.1.dylib ??? (???) <87A0B228-B24A-C426-C3FB-B40D7258DD49> /usr/lib/libxslt.1.dylib
    0x7fff8240a000 - 0x7fff82415fff com.apple.CrashReporterSupport 10.6 (237) <7B22FB86-33C7-A775-2F13-0D3356E2B971> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
    0x7fff82416000 - 0x7fff82425fef com.apple.opengl 1.6.3 (1.6.3) <6318A188-B43D-E82F-C157-2E76331227BD> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x7fff82426000 - 0x7fff827baff7 com.apple.QuartzCore 1.6.0 (226.0) <66E14771-C5F0-1415-0B7B-C45EE00C51A1> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x7fff827bb000 - 0x7fff829c7ff7 com.apple.RawCamera.bundle 2.2.1 (477) <B4DD9D3B-CD05-5ACE-6808-BEC5660D805C> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
    0x7fff829ce000 - 0x7fff82ad8ff7 com.apple.MeshKitIO 1.0 (49.0) <66600E25-66F9-D31A-EA47-E81518FF6DDA> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itIO.framework/Versions/A/MeshKitIO
    0x7fff82ad9000 - 0x7fff82bb3ff7 com.apple.vImage 4.0 (4.0) <354F34BF-B221-A3C9-2CA7-9BE5E14AD5AD> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
    0x7fff82c69000 - 0x7fff82e23fef com.apple.ImageIO.framework 3.0.0 (3.0.0) <D5594E10-F805-F816-10E9-F95753BE18CC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
    0x7fff82e24000 - 0x7fff82e35fff SyndicationUI ??? (???) <6B116A70-EA2D-1A61-2C27-35B1CFDFBBD6> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
    0x7fff82ebe000 - 0x7fff82ebfff7 com.apple.audio.units.AudioUnit 1.6 (1.6) <7A51FBCE-7907-28A0-B2D2-CAADA78F2913> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x7fff82ec0000 - 0x7fff82f11fe7 com.apple.HIServices 1.8.0 (???) <113EEB8A-8EC6-9F86-EF46-4BA5C2CBF77C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
    0x7fff82f12000 - 0x7fff82f55ff7 libRIP.A.dylib ??? (???) <8D7113D2-71A7-A205-D2D0-2DB0F37FFBB3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
    0x7fff82f56000 - 0x7fff82f76fef com.apple.DirectoryService.Framework 3.6 (621) <925EE208-03B2-B24A-3686-57EAFBDA5ADF> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
    0x7fff82f77000 - 0x7fff83006fff com.apple.PDFKit 2.5 (2.5) <7849E675-4289-6FEA-E314-063E91A4B07F> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
    0x7fff8303d000 - 0x7fff830ddfff com.apple.LaunchServices 360.3 (360.3) <02FFE657-CC7A-5266-F06E-8732E28F70A9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
    0x7fff830de000 - 0x7fff830f4fff com.apple.MultitouchSupport.framework 200.20 (200.20) <96B8C66E-D84D-863B-CB1D-F7E005569706> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
    0x7fff830f5000 - 0x7fff83172fef com.apple.backup.framework 1.1 (1.0) <35E2F1B1-C301-EFF7-F222-964D1A6ABE09> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
    0x7fff8317f000 - 0x7fff83181fff libRadiance.dylib ??? (???) <77F285E0-5D5E-A0B0-A89E-9332D6AB2867> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    0x7fff8318d000 - 0x7fff83243fe7 libobjc.A.dylib ??? (???) <261D97A3-225B-8A00-56AA-F9F27973063F> /usr/lib/libobjc.A.dylib
    0x7fff83244000 - 0x7fff83262ff7 libPng.dylib ??? (???) <6A0E35B8-2E33-7C64-2B53-6F47F628DE7A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
    0x7fff83263000 - 0x7fff832aafef com.apple.QuickLookFramework 2.0 (327.0) <E15E267E-D462-2AD0-DB03-A54E0F94452F> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
    0x7fff832e0000 - 0x7fff83306fe7 libJPEG.dylib ??? (???) <52ACD177-F101-BEF5-E7CC-9131F8372D0A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    0x7fff83307000 - 0x7fff8330afff com.apple.help 1.3.1 (41) <54B79BA2-B71B-268E-8752-5C8EE00E49E4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
    0x7fff83321000 - 0x7fff83328ff7 com.apple.DisplayServicesFW 2.1 (2.1) <2C039CF5-8AF8-6DA3-3C77-566B22EFB172> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
    0x7fff83329000 - 0x7fff83562fe7 com.apple.imageKit 2.0 (1.0) <F579694D-9FA0-6365-45CD-E380C2EB2573> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
    0x7fff83563000 - 0x7fff835e0fe7 com.apple.CoreText 3.0.0 (???) <51175014-9F0C-7E96-FB6F-3DC5E446B92E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
    0x7fff83642000 - 0x7fff836fbfff libsqlite3.dylib ??? (???) <5A15E12A-AE8F-1A36-BBC7-564E7D7AD0FB> /usr/lib/libsqlite3.dylib
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    On a follow-up call to Verizon I was again forwarded to sales and spoke to a Mr. Patterson. After some discussion and him putting me on hold a few times he explained that since I am not looking to order services he cannot write a work order for my issue, similarly he noted that win-back was not an option since I was taking business away and finally he said there was a department that could be of assistance; however, there was no method for putting me in contact with that department and guided me to direct Ooma to direct the intermediary party to contact Verizon's National Markets Center. He also noted that part of the problem is that one, or more, of the departments does not want to work with me because I am taking my business elsewhere. If there is any truth to this Verizon needs to address it internally as such unprofessional behavior only furthers the already negative experiences I have sure in doing business with Verizon and ultimately will result in me taking my business elsewhere. Granted one customer is small beans, but if one customer has such experiences others most likely are having similar experiences which would compound over time.

  • Jabber call to voice mail fails with fast busy over VPN

    I have an issue that I ran into with CIPC phones over a VPN.  If a CIPC phone called over a VPN and started ringing a phone the call would fail with fast busy at the time the call would be forwarded to voicemail.  I found the issue was when remote the CIPC phone would negotiate the g.729 codec, when forwarded to a voicemail pilot over a SIP trunk set to g.711 the call would fail due to codec missmatch when no transcoders are present.
    So now I am running into what I believe to be the same issue with Jabber, when on premise the calls to voice mail work just fine, but when remote they fail.  I can directly call the voicemail pilot without error, but if calling a phone the call gets fast busy at the point we are forwarded to voicemail.  Even though all my regions are set to talk to all other regions on G.711 and the voicemail SIP trunk is set to G.711, I believe with the new features in CUCM9 that a lower speed codec has been negotiated since the we are going over the VPN, or Jabber has done this as it knows it's over VPN (not sure).  WIth CIPC I could go into the settings and turn off the Optimize for Bandwidth check box and the call would negotiate G.711.  With Jabber I can't find anything that would tell my Jabber client to stay on G.711 and I can only imagine this is a codec missmatch as the following are true.
    1. CIPC and Jabber share the same line
    2. VPN established and CIPC optimised for low bandwidth un-checked
    3. Over the same VPN the CIPC phone can leave a voicemail
    4. Over the same VPN the Jabber client gets fast busy once forwarded to voicemail
    5. Voicemail environment is Exchange-UM over SIP trunk
    6. SIP trunk is assigned a Device Pool, that is assigned to a region that all other regions communicate G.711 to
    7. On CIPC if optimised for low bandwidth is checked I get the exact same issue as I get with the Jabber client (fast busy when forwarded to voicemail)
    Would anyone know what I can do in CUCM 9 to fix this issue, as said no issue when all devices are on premise.  Wondering if there is a service parameter or a way to change the codec selection so the Jabber client attempts to always negotiate G.711.  The correct answer would be to get some PVDM DSP resources and kick up a transcoder in my resource group, and that may be what I talk them into doing if I have no other options.                  

    We have been getting the exact same thing for almost a year now... since switching to FiOS Digital Voice in May of last year!  Every time I call in to report it they 'escalate' the issue but it never gets resolved.  The problem seems to be in the initial connection.  Most of the time it works fine but, several times a month, after I call to get messages and it starts to play the new message it goes dead and I get the busy signal.  I get the same message when I call back:  “I’m sorry – that account is in use at this time.  Please try again later!”  I have even called in with my cell phone and get the same message!  I HAVE EVEN used the Internet to see if I could get my messages and, when I hit Play, I get a pop-up saying: “Your Voice Mail box is currently in being accessed; please try again later.  If the problem continues, please contact our Customer Support Center at 1-888-553-1555. We apologize for any inconvenience.”  This is obviously a software bug that Verizon has no clue on how to troubleshoot OR fix!!!  I wonder how many people have the problem and just don’t bother reporting it because of the hassle?  When it first started happening they destroyed my entire mailbox and I had to re-enter the complete mailbox setup again – 3 times!!!  NEVER let them talk you into that!!!  It’s their problem and they need to fix it!!!!!!!  I wish I could go back to the ‘normal’ voicemail we originally had… they want hundred$ to switch back because I’d be breaking my #$@%^&* contract!  Good luck if you have Verizon………

  • Cisco Unity Express 8.6.6 Voice Mail not deleting when e-mail with attachment deleted

    I have a Cisco Unity Communications Manager rel 9.1.2 that supports a remote location with a Unity Express rel 8.6.6 voice mail service module in the voice gateway to insure if WAN goes down the location still has voice mail. We have Voice Mail to E-Mail working. The problem is that when the e-mail with the voice mail is deleted the message stays in the Unity Express Voice Mail Box. All of our local users on the same Call Manager Cluster using a local Unity Connection Cluster rel 9.1.2 have the voicemails deleted when the e-mail is deleted.
    How can I resolve this issue?

    Found another post that referenced Cisco Bug ID CSCti37610.
    CUC plays message is from Unity Connection Messaging system
    Symptom:Before message playback, Unity Connection plays the message is from Unity Connection Messaging System instead sender's ANI
    Conditions:Problem was observed on Unity Connection cluster and appropriate services are not rebooted after changing the SMTP domain name
    Workaround:
    Restart the Unity Connection servers
    It should have been fixed in 8.5 but we did change the SMTP domain name on 8.6 and now see the problem. Will schedule a reboot and see if the issue goes away.

  • Voice mail will open in Outlook 2010. The form region "UmOutllokAddinRA" cannot be opened.

    I'm running Exchange Server 2007, Outlook 2010 and Lync 2010.
    Unified Messaging is enabled. When a voice mail is left, the voice mail is delivered to my Inbox, but the message will not open. I get the error "The form region "UmOutllokAddinRA" cannot be opened. Outlook will use the default form instead."
    If I have the Conversation History Add-in for Microsoft Lync 2010 enabled, I also get the error "The form region "IPM.Note.Microsoft.Missed.Voice.Region" cannot be opened. Outlook will use the default form instead." Disabling the
    add-in clears the error.
    Uninstalling Lync did not help so I'm not sure if that is the issue or not. I've tried reinstalling Outlook and Lync to no success.
    Any thoughts?

    I  am getting the same thing with Exchange Server 2010, Outlook 2010, and Lync 2010.
    It appears to be a client side error.
    Anyone have any ideas on this?

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