Fast download speed but very slow web browsing

Hi all,
Ive had BT fibre optic installed as i could never watch netflix and browse on the internet at the same time on regular broadband. So when i run a speed test its showing 78mbs download with abouth 19mbs upload. However every page a go on is taking about 30seconds to open even google.
Any ideas?
Thanks simon

hi
can you run the speed test again and post the screen shots. please run using ethernet cable.
http://speedtest.btwholesale.com/ after the first test run further diagnostics by entering phone number in top box.
also run this https://www.btwholesale.com/includes/adsl/main.html
i had similar problems when first installed due to contractor refusing to move my hub upstairs so i had to run on wifi.
even though at the time i was getting 30-40mbps it seemed slower than my previous 6mbps standard broadband.

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Fast internet connection but very slow browsing

Hi,
For some time now we have been struggling with very slow browsing speeds. Sometimes the web page will not even load. ADSL speed checks show a good up and down speed and shown below and everything appears to run well if we simply download a file.
Do any of the numbers below indicate any problems?
We have various pc's both hard wired and connected wirelessly and the problems are the same on all. The laptop works fine on my office connection.
Any help greatly appreciated.
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
2 days, 22:27:19
Downstream:
17.55 Mbps
Upstream:
1.053 Mbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
3.6 dB / 7.0 dB
Line attenuation (Down/Up):
20.9 dB / 11.1 dB
Output power (Down/Up):
20.1 dBm / 12.6 dBm
FEC Events (Down/Up):
8822810 / 44550
CRC Events (Down/Up):
121 / 59570
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
1805 / 164783
Error Seconds (Local/Remote):
87 / 45535

Hi,
Thanks for replying.
line test was fine.
Here are results from bt speed tester
1. Best Effort Test: -provides background information.
Download Speed
15.57 Mbps
0 Mbps
21 Mbps
Max Achievable Speed
Download speedachieved during the test was - 15.57 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 16.12 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.83 Mbps
0 Mbps
0.83 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.83Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps

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Ok,
I have just convinced my frien to move from AOL to BT and he is starting to see problems.
I asked him to run a speed test and original after he entered his number if replied it couldn't test at this time.
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ADSL Line Status
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Re: Access Server through VIP (ACE 4710) but very slow
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interface gigabitEthernet 1/3
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