Fast fios on internet BUT VERY SLOW DOWNLOADS that also drop out and stall!

Spent hours on with customer service to no help!
FIOS works great and fast exploring and browsing the internet but beginning to today for no apparent reason on every computer on my network using MAC's every download is SLOW. For instance 500mb take 2 hours+ when normally they take 2 minutes to download. Also, every 1 of 2 downloads stop and don't even finish.
Any ideas or suggestion will be incredibly grateful!!!!

Is video streaming from various websites also affected? How about uploads?
========
The first to bring me 1Gbps Fiber for $30/m wins!

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