FastTrak 376 RAID on KT4 Failure?

My System Specs.
MSI KT4 Ultra A6590VZ2 V1.3B1 121702
AMD Athlon(tm) XP 2200+
AMI BIOS 12/17/2002
PC2100 DDR Ram 3(512meg)
Radeon 9700 Video
Audigy 1 Sound
Sony DRU500a DVD-r-rw+r+rw (Primary Slave) IDE1
Maxtor 20 gig ATA/100 (Secondary Slave) IDE2
Maxtor 120 gig ATA/133 (Raid Master) IDE3
System fully operational for 6 months. Yesterday Morning BSOD from Windows XP Kernel_Inpage_Error. Power down machine, and power back up. Boot Failure. Seems as if the FastTrak RAID controller isn't reconizing my Maxtor 120gig ATA/133 Hard Disk. Reboot a few more times, same problem.
Download PowerMax from Maxtor's website to determine what hardware is failing. For me to run these diagnostics, I have to plug the Maxtor 120gig onto the normal IDE channels. The drive is reconized by the Primary IDE channel (interesting). If the drive is reconized by the standard IDE channels, why isn't the FastTrak controller reconizing it? I run diagnostic checks on hard drive. It seems to pass the tests.
Out of curiosity, I plug my Maxtor 20 gig into the RAID channel to see if it reconized it, it didn't. So this leads me to beleive that the RAID controller isn't functioning properly. I tried it in all Master/Slave jumper configurations as well.
I saw in Promise Technologies FAQ that it is possible to access the data from a standard IDE channel, with RAID 0 mapped drives. In this case, mine is RAID 0 with no array. Just 1 drive to the EIDE interface on the KT4 ultra board. Is this possible? How is it performed?
Any inquiries would be of significant help!
Thanks.
FastTrak 376 (tm) BIOS Version 1.00.0.18
Scanning IDE drives . . . . . .
No drive attached to FastTrak controller, The BIOS is not installed.

Quote
Originally posted by christop
All i can say is make sure the Jumpers on the HDD are set right for the way you have it set up
Well, jumpers shouldn't be an issue. This confuration has worked for six months. RAID 0, and Windows XP installation. Flawless and fast, even. , just yesterday morning, Kernel_inpage_Error BSOD, and now the FastTrak Controller won't reconize any drives. All HardDisks pass the manufactures diagnostics, plus, the drives work on the Primary/Secondary IDE channels.

Similar Messages

KT4 Ultra and FastTrak 376 issues.

I recently purchased a KT4 Ultra and installed it on me computer. Everythings fine, it boots and the bios recognises my IDE devices. It won't allow me to enter the bios though and it just sits there with the screen displaying this.
FastTrak 376 (tm) BIOS Version 1.00.0.18
(copyright info)
Scanning IDE drives
any help would be greatly appreciated
thx alot )

NEVER HAPPENED TO ME. TRY DISCONNECTING ALL IDE DEVICES, CLEAR THE CMOS AND PRESS DEL BEFORE THE PROMISE BIOS LOADS.
MAYBE YOU'LL GET INSIDE TO DEACTIVATE IT FROM LOADING AT INTEGRATED PERIPHERALS - ONBOARD PCI CONTROLLER - SEARIAL ATA CONTROLLER.
DO YOU HAVE AN SATA HDD? YOU COULD USE ONE FOR TRYING TO SETUP AN ARRAY IN THE PROMISE BIOS (BY PRESSING CTRL+F AND THEN CHOOSE THE AUTO CONFIGURATION). AFTER THAT MAYBE YOU CAN ENTER THE BIOS.
YOU CAN ALSO TRY TO FIND AN MODDED BIOS FOR THE KT4-ULTRA THAT DOES NOT LOAD THE PROMISE SATA BIOS BY DEFAULT.

FastTrak 376 Problems!!! PLZ Help

Enyone knows why the FastTrak 376 stops working??? On the MS 6590 (KT4 Ultra)Board! It worked fine 3 months..... And now it says that : The Bios is not installed! I tried flashing the bios to ver. 1.0 and back to 1.4 and nothing I get the same message ? Does enyone now which Promise controlers bios is compatible whit this ones? I tryed several bioses from promise but can't flush it!

Perhaps this is not a real bios problem, as it worked OK. Could it be another problem as a poor P.S. ?

Promise 376 RAID not working

I guess I too am a victim of the Live update BIOS flash Windows version
Please give any assistance/ ideas you have
Thank you in advance
KC
PS: sorry if this is long, it is my first post.
Here are the sequence of events and what I have tried so far: (I think these are all in the correct sequence of events, I have been trying everything I could think of and that I could find on the MSI and AMD Forums)
Computer was built 4/03, no problems til 1/15/04
·   WinXP home SP1 On IDE3 (C: RAID0 alone) on Promise controller, D: (2) Seagate SATA 150 on SER1&2 (RAID0) (see below for specs)
·   Memory is the same, PSU same, other hardware, same (see below for specs)
·   I have noticed that you almost always point to PSU first, but since I ran this board for 10 months, I can’t understand it. I did add the VGA card, but I also disconnected the ZIP and IDE2-disc2. Power supply V&A below. And it was working fine before I flashed the BIOS.
1.   1/14/04 installed MSI Geforce FX5200 (so I could have duel monitors and upgrade to LCD in the future. NO PROBLEMS til next day
2.   Flashed BIOS 1.8 with Windows Liveupdate3. upon reboot and after resetup BIOS values, Array only detects 1 SATA drive, other is “?/?” no IDE3 harddrive detected, no OS detected, tried deleting array and redefining. Would “define”, but then not there after reboot.
3.   moved IDE harddrive to IDE1. fasttrak.sys cause BSOD/ and “IRQ not less than or equal to” BSOD until I unconnected the SATA drives from the Promise controller. Then, System boots okay everything there & working. Deleted array and redefining. Would “define”, but then not there after reboot. NO JOY
4.   Reinstalled/ Repaired WinXP and re-updated.
5.   Reloaded Promise drivers from disk (v10019) NO JOY FOR PROMISE CONTROLLER
6.   Reflashed with 1.8 BIOS via Floppy, reloaded Current Promise Drivers (19) that came with the MB NO JOY
7.   Disconnected G-FX5200 and everything else except basics and RAID. No Joy
8.   Tried disabling everything I was not using and also cache’s in the BIOS, Still nothing.
9.   Flashed with Mod BIOS 1.8 (full RAID support) thought it might help the controller. Loaded Mod drivers (v10037)
a.   mod BIOS is very cool as it added some featues, but still NO JOY for the controller.
10.   Ran SEAtools (Seagate utility) on drive, extensive test, no electrical or mechanical problems (SEA tools would see SATA discs when booting from floppy) NO JOY
11.   Upon boot-up WP wanted to run Scan disc on the RAID0 drives. It found a whole pile of bad or partial sections of files. I know (NOW) that I should not have let it run while the RAID was not working correctly.
12.   Took drives to reseller. They checked them out and said they were fine. But when I reinstalled them, Fastrak saw them as an array, but also had the IDE3 drive shown (which was still connected to IDE1) (I had asked them to reformat them, but I don’t think they did.) When I deleted and redefined, it hangs at the Fastrack BIOS/ flashing “_”
13.   Ran memtest86 on both memory sticks at the same time, 16 passes (10 hr overnight) NO errors.
14.   I then bought a Promise SATA150 TX2 + controller (the same as the mod BIOS has) and installed it.
15.   FINALLY I could see my drives. SATA 1 was listed as RAW 74.5G, SATA 2 was listed as 149G (the size of the Array that was on them) and had the folders there, but all the files ect.. Were in “found 000” files. No problem as everything is backed-up.
16.   Tried to reformat drives from XP. It did reformat Drive SATA1 (now D:), but would not let me reformat SATA2 drive. Still saw it as 149G and would not let me correct size back.
17.   Reformatted both SATA1& 2 (E:) from SEATools, as 80G (74.5G +/-) Reconnected on drive to the Promise on board controller, still sits at the Fastrack BIOS screen and flashes. I even tried letting it run for an hour (I had read it had taken someone that long to have it initialize) but still no go… Reinstalled the drives on the PCI controller, and of course they are there.
That is where I am at now. NO JOY L
NOW WHAT.

Try this disconnect all drives except the sata drives even zips etc.
The only drives that should be hooked up when setting up a raid is the raid drives as other drives including zip drives will mess things up I know it caused me to have to do reinstall of OS because I forgot this rule and had a zip hooked up. I couldn't even boot from my SATA because of the zip drive.
I emailed promise support and they said to unhook the zip drive and I didn't even tell them I had one.
The only drives you want hooked up or the CD, 3.5 Floppy and the SATA drives.
Now pop in your XP disk and boot from it doing the Ctrl F setup array and F6 thing install Fast track 375 drivers.
If you want the SATA to be your boot drive than go ahead and install your OS. Remember that your Bios must have SCSI in the boot order to work if you want them to be boot drives.
After OS is installed it will again need the fast track or sata drive disk again as the first time it is only installing the drivers to memory.
If the SATA drives or not to be used as a Boot disk you still must install the Fast Track 375 drivers but I don't know how that is done as I have never set a computer up that way.

RAID 5 Disk Failure

I have 4 1 TB HDs configured in a RAID 5 configuration in a Mac Pro. I just had one drive fail. I have replaced the drive and need to know if I need to format it using Disk Utility or will the RAID card automatically rebuild the drive or do I need to use raid utility and manually start a process. This is the first time that I have had to replace a drive. Any help would be greatly appreciated.
Thanks,
Mike

Hi
If an accident was to happen: eg: accidental deletion, dual drive failure, fire, water damage etc - regardless of what RAID configuration you had it won't prevent any data loss resulting from that accident. If you regard your data being absolutely necessary for the running of your business you should implement an effective backup strategy. At the very least a backup that can be taken offsite and be restored from if the worst was to happen.
Don't assume that everything is 100% safe. A RAID is not a backup. There is always a chance (albeit a slim one) it may fail.
Basically ask yourself one question. What value do I place on my data? Once you have the answer plan and budget everything else accordingly.
HTH?
Tony

Raid controller show failure

Just noticed a red light on the front of the raid. now all lights are green again. but in raid admin
my lower controller status is red- Failure.
Does this mean that this controller is dead on need to be restarted?
Thanks for the help
Martin

Red light on RAID Controller means that your server does not have connectivity to your RAID Drives. If you are using fiber connectivity on your RAID, you can try connecting via ethernet by plugging your RAID to ethernet switch and plugging your server to same switch.If you have connectivity, that shows your problem is fiber.
Restart might fix the issue,but make sure you unmount RAID volumes before you do any restart.
If it does not work, you may try pulling out your raid drives and restart ,then push raid drives back in.
I hope it helps.
-IT Professional
Cosmont.com

Building RAID, hard drive failure?

I just reinstalled Arch to go with disk encryption and to setup my spare drives (4 2TiB HDDs) as one RAID5. Now, I started the process with
mdadm --create /dev/md0 --level=5 --raid-devices=4 /dev/sd{b,c,d,e}1
After about 11 hours, it was going at half the speed it started out at, and then eventually it failed saying that sdb1 was bad. I've now got this in /proc/mdstat:
Personalities : [raid6] [raid5] [raid4]
md127 : inactive sdd1[2] sdc1[1] sde1[4]
5860532931 blocks super 1.2
unused devices: <none>
So, two questions:
1) I've checked the drive with hdsentinel, and it says it is fine -- in fact, it get's a 100% in health, while two other drives in the array have less than that. Should I check it with something else as well? Should I just try to add it to the array? Should I get it replaced, just in case?
2) Whenever I have a drive I want to add to this array to complete it (I wanted RAID5 so I would need 4 2TiB drives to get 6TiB of space), how do I add it? I assume the process will be the same no matter if it's the same drive, just trying again, or a brand new one. I couldn't find anything on our wiki about it, and the information I'm finding about failures isn't really that understandable to me. Could someone point me to a good resource for this?
Thanks!

1) Run 'smartctl -t long' on all the disks, ideally when they're not in use/not mounted. It will tell you when it should be done, and you can also check 'smartctl -c' for percentage of completion. But it will take a while on large drives. Afterwards have a look at 'smartctl -A ... | grep Sector' and 'smartctl -l selftest' - there should be zero or close to zero reallocated/pending sectors and the self-test should be "completed without errors".
2) man mdadm

Xserve RAID - Multiple drive failure.

Morning all,
An Xserve RAID I have been called to take a look at is behaving rather erratically! Here's the chain of events over the last 3 days:
(4 x 180GB - RAID 5)
- 2 folders (the largest in size) suddenly appear empty. The capacity and available space do not change.
- Some remaining files and folders appear corrupted / incomplete e.g. Quickbooks company file.
- Data Rescue appear to recover all data, missing files are recoverd as "orphaned" files.
- DRIVE 1 FAILS showing red light and disappearing from RAID admin.
- RAID set shows "degraded" but still accessible due to RAID 5 config.
- Replace drive 1 with 750GB Apple supplied drive.
- RAID 5 set rebuilds automatically showing green and "online"
- missing files in the 2 large folders still appears missing.
- DRIVE 2 FAILS
I believe the chances of 2 drives failing in such short succession are extremely small and I now thing that drive 1 is probably ok and that something else is at fault here.
Xserve RAID is on the latest FW 1.5.1 and no other errors are present.
Can anyone shed any light on this, could it possibly be the controller ?

The act of the rebuild could have been enough to push the second drive over the edge.
I would say... if the Xserve RAID has been running 24x7 since you purchased it, you may want to consider replacing it. The 180 GB drives were discontinued almost 5 years ago from what I recall... 5 years of constant use is really a long, long time for had drives. It's more typical in data center usage to replace drives after about 3 years of use (even if their MTBF is 500,000+ hours, those numbers are rather meaningless). Hard drives fail on a "bathtub curve," where once you get to the far end of it the odds of failure are great, and lots will fail around the same time. You can't rely on the Xserve RAID to run 24x7 for 10 years, or you'll definitely have problems. There is no RAID on the planet you can expect to run for 10 years without issues with the drives... even if you're using $1500 apiece fiber or SAS drives.

RAID Stripe, slice failure.

I have a RAID stripe set up on 3 disks, and I had a slice failure. Anybody know how I can remove the slice and recover the data on the other 2 disks?
Since OSX and all Unix-y OS's like to keep files contiguous, the loss should be minimal if i can only recover the data from the two remaining good drives - any suggestions?

I do have a backup, problem is, all the data I really need to recover is newer than my backup. 8-( Logically it ought to be recoverable -- because *nix file systems like to keep files contiguous, it stands to reason that the files themselves are contiguous on the two remaining good slices.
I understand and do not doubt that you speak from experience -- it's just that I understand a Windows file system being unable to recover said data - files being fragmented from one end to the other. But an *nix file system??? There is really no good reason why not.
None that I can think of anyway. It's not like Darwin fragments a file all over the place. 8-(

875P and Raid-0 Boot Failure - Rebuild Array?

Hi,
I was running combofix in safe mode when my computer suddenly blanked out and restarted. The 2 Western Digital WD1600JDs are set on the Promise PDC20378 controller and set for Raid-0 Striping. No noises or different temperatures seen, diagnostics recently checked out drives ok. One drive shows FREE the other assigned to ARRAY1. During POST it says Boot Failure. Can this be repaired? Is there a way to test if the Promise controller failed instead?
I have since installed a new WD3200AAKS on the ICH5 as a single drive with a new install of WinXP Pro. Curiously, I could not access bios for ICH5 with Ctrl-I or any other means. Maybe it was looking for 2 drives. I MUST restore or recover data from drives. Freeware recovery data has not been able to detect Promise drives.
What do fellas suggest?
Thanks!
James

My suspicion is that the drives are ok, that it's a software issue. I've just read about several people deleting the array but not destroying any data and then create a new array identical to the old one without initializing the discs. Have not seen it done with an MSI board, don't know if it would matter.

Swapping from fasttrak lite to fasttrak full RAID drivers

I think I am interested in moving from the lite version to the full version of my RAID drivers.
As it is now, the title of the RAID drivers read:
"WinXP Promise MBFastTrak 133 Lite (tm) Controller"
Can this controller be upgraded to the non-Lite version? ie is this hardware specific or just a matter of drivers?
Because I have not been able to find full versions of this driver, only "MBFastTrak 100 Lite", that is 100 instead of 133.
Any help is appreciated!
Regards

you need to find a full version modded bios first then the drivers to go with it,the bios is intergrated in the boards bios
what board do you run would help
try looking on bas's server

KT4 failure - slow demise

I am now on my 3rd mobo which have all experienced the same issue (note the first 2 mobo's i was using a 300w power unit which upgraded to 400w on advice from this forum)
Situation is that I install mobo, and maybe after second attempt (due to crc errors) get XP loaded.
All works ok for a few days, :P during which I slowly load apps to the system.
But after about 5 days, I get a hard disk corruption which steadily gets worse. So on each occasion I decide to reload XP.
This always fails due to hanging, file errors, crc errors etc. Works in DOS ok. But then after few hours trying machine decides to give up the ghost and all I get is 3 red lights on and 1 green:
R G
R R
From the manual it indicates this is a BIOS related issue. So I try resetting the CMOS, but this has done nothing.
I have removed the cards, again nothing.
Is there anything else I can do? On my 1st 2 attempts I've assumed it's a bad motherboard but A 3rd ONE??
My supplier has said it could be bad RAM, but if I replace the RAM I am not convinced I can get the mobo working again.
Any suggestion appreciated.
Jezza
KT4 Ultra 6590
AMD XP2000
256MB DDR PC2100 RAM
Cd-rom
DVD-Rom
RIVA TNT Video
80 GB IBM HD
XP Pro
400W Kobian Power supply

Thanks for the suggestion but completely impractical!! If I need to do that then I think I will move to Intel - less hassle!!!!
Can you explain therefore why it works ok for 5 days and I never get a report of overheating from any of my monitors.
If the temperature was high I could accept it but it weren't.
My question which no one has yet answered is whether my board as it stands is beyond repair and do i need to return it.
I am not going to spend hours shining the base of ali to find it still won't fire up.

NAS200 RAID 1 - disk failure - how do i get to good disk?

it appears that the top drive of my NAS200 has failed
it was setup as RAID 1 mirror
i can't access the bottom drive
what do i have to do to get to my data?

You may need to connect the drives directly to a Linux PC. The drives are using a Linux- based file system so they won't be readable on a windows PC. If you don't have a Linux, you could try the DiskInternals Linux Reader. This will give you read only access to your files using windows explorer to view and select. You can also look into their data recovery software in case the files on your HD have been corrupted.

KT4 ULTRA / Promise Fasttrack TX2 100 RAID problems

I have my decided to retire my old MAXTOR and get 2 WD800JB for my new Promise Fasttrack TX2 100 RAID card. I set the RAID and stuff up everything is working fine but first I realized that my RAID benchmarks are low. I tried different stripe sizes(16/16 - 64/64), drivers and even tried both drives independent on different chanels RAID card.
I was still using old installed OS from my old HDD and I decided to install new OS on RAID 0 array and see how fast it boots up. I installed windows properly no problems but when I restart the system without WinXP CD in the CD drive RAID card did not boot up, I was getting an error message saying "error booting from the previous device" but when I put WinXP CD back in after cd boot screen it boots from RAID drives.
My RAID System;
KT4 ULTRA SR
Promise Fasttrack TX2 100
2 x WD800JB
here is my question; do you guys know any issues between KT4 ULTRA and Promise TX2 card. If no I'll get another card and see if there is sth wrong with this one.
btw my system is working fine!!!!

1 got the wd drives either jumperless........stand alone master or cable select
on the black end of the ide
2 have you set scsi second to cdrom in bios boot order
3 never have any other hard drives connected in the box when installing raid either

MSI K7N2 Delta ILSR - RAID BIOS Option ???

hi ho,
i have my 2 storage devices pluged into the promise 376 onboard controller. they are not connected as a real raid (not mirror nor real stripe). my OS is win2k on the first sata device and everything was fine for a long time.
but now when my system boots, it detects the ide drives and then i see the irq board.
right after that the system stops and tells me 'disk boot failure'. so i don`t get the chance to configure my raidcontroller or my sata devices.
it is as the controller is deactivated. i remember a bios version where you could activate and deactivate the sata controller. but in my bios (right now it is v7.8) there is no such option.
i have tested so far:
- reset cmos
- flash bios v7.5 to 7.8
- disconnected sata drives
anyone with similar problems or any suggestion?
> MoBo : K7N2 Delta-ILSR Bios v7.8
> CPU : AMD Barton 2500+ (not overclocked)
> Ram : TwinMos 1GB 3200 400Mhz
> Sata : 2 x Maxtor 120GB Sata (as single Devices on Raid-Controller)
> Ide : 60GB IBM DeckStar
> Gra : ATI 9600 pro 128MB
> Aud : SB Audigy 2 ZS
> Pow : SilverPower 350W, +3,3V/+5V@25A and 12V@18A
> OS : win 2000 SP4 + Security Updates 31.07.04 + DirectX 9.0c

watch the bottom of the screen after pressing Enter on the "Welcome to Setup" screen. There will be some moments of files being loaded, and then you should see a message appear which says "Press F6 if you need to install a 3rd party SCSI or RAID driver". This message will only stay on the screen for a couple of seconds, so press F6 as soon as you see it appear. After this is done, you will see other messages appear, and it will act as though nothing is happening, but eventually a screen will appear which will allow you to install the drivers for the sata controller.
specify a device press S, select "win 2000 promise fasttrak 376 controller" it will read floppy and load, dot not remove floppy yet, continue win2000 install it may nead to access floppy to finish installing raid driver, did you do it like this.
try making some floppy boot disks and boot to floppy instead of cd.
http://freepctech.com/pc/002/files010.shtml
when you say there not listed, where did you see this? they wont be listed, windows will search for fasttrak controller so it will see sata's conected to it with out you knowing, so long as you load the controller from floppy that came with mobo as above.

FastTrak 376 RAID on KT4 Failure?

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