Fatal error #1935 installing software for L411a

When I try to load the software for the officejet 100, I keep getting the fatal error #1935 before its done loading.  I have deleted some of the anti virus software which seemed to be interfering with the installation.  That didnt work, now what?

Welcome to the forums @MuzikizuM 
I read your post about the installation error you are seeing for our Deskjet F2180. I would suggest trying out the steps in the guide below. Hopefully this will allow you to install the printer successfully!
A 'Fatal Error' (MSI error) Displays on the Computer During HP Software Installation in Windows
Let me know the results
Have a great day!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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    CREATE TABLE APP_BPELPAYLOADITEM (PAYLOAD_KEY $(RCU_VARCHAR)(255) NOT NULL, APP_ID NUMERIC(19) NOT NULL, MAPPINGFUNCTION $(RCU_VARCHAR)(32) NULL, PAYLOAD_VALUE $(RCU_VARCHAR)(255) NULL, APP_VERSION NUMERIC(19) NOT NULL, XMLTYPE $(RCU_VARCHAR)(255) NULL, PRIMARY KEY (PAYLOAD_KEY, APP_ID, APP_VERSION));
    CREATE TABLE APP_STORAGESTAGE (SEQNUM NUMERIC(19) NOT NULL, DURATION INTEGER NULL, DURATIONUNIT $(RCU_VARCHAR)(8) NULL, APP_ID NUMERIC(19) NOT NULL, INDEFINITE BIT default 0 NULL, APP_VERSION NUMERIC(19) NOT NULL, VOLUME_NAME $(RCU_VARCHAR)(200) NULL, PRIMARY KEY (SEQNUM, APP_ID, APP_VERSION));
    CREATE TABLE DOCUMENT_SECURITY (RID NUMERIC(19) NOT NULL, GUID $(RCU_VARCHAR)(255) NULL, APP_ID NUMERIC(19) NOT NULL, NAME $(RCU_VARCHAR)(255) NULL, SECURITYMEMBER_TYPE $(RCU_VARCHAR)(8) NULL, APP_VERSION NUMERIC(19) NOT NULL, CAN_ANNOTHIDDEN SMALLINT NULL, CAN_ANNOTRESTRICTED SMALLINT NULL, CAN_ANNOTSTANDARD SMALLINT NULL, CAN_DELETE SMALLINT NULL, CAN_GRANTACCESS SMALLINT NULL, CAN_LOCKADMINISTRATOR SMALLINT NULL, CAN_VIEW SMALLINT NULL, CAN_WRITE SMALLINT NULL, PRIMARY KEY (RID, APP_ID, APP_VERSION));
    CREATE TABLE INPUT_PROPERTIES (INPUT_ID NUMERIC(19) NOT NULL, ON_LINE BIT default 0 NULL, PRIORITY INTEGER NULL, INPUT_VERSION NUMERIC(19) NOT NULL, PRIMARY KEY (INPUT_ID, INPUT_VERSION));
    CREATE TABLE INPUT_MAPPINGS (INPUT_ID NUMERIC(19) NOT NULL, FILEINPUTSECTION $(RCU_VARCHAR)(255) NULL, INPUT_VERSION NUMERIC(19) NOT NULL, APP_ID NUMERIC(19) NULL, APP_NAME $(RCU_VARCHAR)(255) NULL, PRIMARY KEY (INPUT_ID, INPUT_VERSION));
    CREATE TABLE INPUT_FIELDMAP (SEQNUM NUMERIC(19) NOT NULL, DATEFORMAT $(RCU_VARCHAR)(255) NULL, INPUT_ID NUMERIC(19) NOT NULL, INPUTSECTION $(RCU_VARCHAR)(255) NULL, USEDEFAULT BIT default 0 NULL, INPUT_VERSION NUMERIC(19) NOT NULL, APP_ID NUMERIC(19) NULL, APP_NAME $(RCU_VARCHAR)(255) NULL, PRIMARY KEY (SEQNUM, INPUT_ID, INPUT_VERSION));
    CREATE TABLE INPUT_SOURCEPROPERTIES (DATASAMPLE $(RCU_VARCHAR)(255) NULL, DATASOURCE $(RCU_VARCHAR)(255) NULL, INPUT_ID NUMERIC(19) NOT NULL, INPUTSOURCE $(RCU_VARCHAR)(255) NULL, INPUT_VERSION NUMERIC(19) NOT NULL, PRIMARY KEY (INPUT_ID, INPUT_VERSION));
    CREATE TABLE INPUT_SOURCESETTING (SETTING_KEY $(RCU_VARCHAR)(255) NOT NULL, INPUT_ID NUMERIC(19) NOT NULL, SETTING_VALUE $(RCU_VARCHAR)(255) NULL, INPUT_VERSION NUMERIC(19) NOT NULL, PRIMARY KEY (SETTING_KEY, INPUT_ID, INPUT_VERSION));
    CREATE TABLE SEARCH_PARAMETER (PARAMETER_ID NUMERIC(19) NOT NULL, DEFAULTOPERATOR INTEGER NULL, SEARCH_ID NUMERIC(19) NOT NULL, NAME $(RCU_VARCHAR)(255) NULL, OPERATORTEXT $(RCU_VARCHAR)(255) NULL, PICKLISTAPPLICATIONID NUMERIC(19) NULL, PICKLISTFIELDID NUMERIC(19) NULL, PROMPT $(RCU_VARCHAR)(255) NULL, READONLY BIT default 0 NULL, REQUIRED BIT default 0 NULL, SEARCH_VERSION NUMERIC(19) NOT NULL, SEARCHVALUETYPE INTEGER NULL, FIELD_TYPE $(RCU_VARCHAR)(8) NULL, FIELD_VALUE $(RCU_VARCHAR)(255) NULL, PRIMARY KEY (PARAMETER_ID, SEARCH_ID, SEARCH_VERSION));
    CREATE TABLE SEARCH_POSSIBLEOPERATOR (OPERATOR_ID NUMERIC(19) NOT NULL, SEARCH_ID NUMERIC(19) NOT NULL, OPERATOR INTEGER NULL, SEARCH_VERSION NUMERIC(19) NOT NULL, PARAMETER_ID NUMERIC(19) NULL, PRIMARY KEY (OPERATOR_ID, SEARCH_ID, SEARCH_VERSION));
    CREATE TABLE SEARCH_RESULTCOLUMN (RESULT_COLUMN_ID NUMERIC(19) NOT NULL, COLUMNTITLE $(RCU_VARCHAR)(255) NULL, SEARCH_ID NUMERIC(19) NOT NULL, SEARCH_VERSION NUMERIC(19) NOT NULL, PRIMARY KEY (RESULT_COLUMN_ID, SEARCH_ID, SEARCH_VERSION));
    CREATE TABLE SEARCH_SELECTEDFIELD (SELECTEDFIELDID NUMERIC(19) NOT NULL, SEARCH_ID NUMERIC(19) NOT NULL, PERSISTEDAPPLICATIONID NUMERIC(19) NULL, PERSISTEDFIELDID NUMERIC(19) NULL, PROPERTY INTEGER NULL, SEARCH_VERSION NUMERIC(19) NOT NULL, RESULT_COLUMN_ID NUMERIC(19) NULL, PRIMARY KEY (SELECTEDFIELDID, SEARCH_ID, SEARCH_VERSION));
    CREATE TABLE SEARCH_PROPERTIES (SEARCHPROPERTIESID NUMERIC(19) NOT NULL, SEARCH_ID NUMERIC(19) NOT NULL, MAXROWS INTEGER NULL, ON_LINE BIT default 0 NULL, SEARCHINSTRUCTIONS $(RCU_VARCHAR)(1000) NULL, SEARCH_VERSION NUMERIC(19) NOT NULL, PRIMARY KEY (SEARCHPROPERTIESID, SEARCH_ID, SEARCH_VERSION));
    CREATE TABLE SEARCH_NODE (SEARCHNODEID NUMERIC(19) NOT NULL, DTYPE $(RCU_VARCHAR)(31) NULL, ALWAYSDISPLAYPARENTHESES BIT default 0 NULL, SEARCH_ID NUMERIC(19) NOT NULL, LEFTID NUMERIC(19) NULL, RIGHTID NUMERIC(19) NULL, SEARCHOPERATOR INTEGER NULL, SEARCH_VERSION NUMERIC(19) NOT NULL, PARAMETERNAME $(RCU_VARCHAR)(255) NULL, PROPERTY INTEGER NULL, FIELD_ID NUMERIC(19) NULL, FIELD_NAME $(RCU_VARCHAR)(255) NULL, SEARCHVALUETYPE INTEGER NULL, FIELD_TYPE $(RCU_VARCHAR)(8) NULL, FIELD_VALUE $(RCU_VARCHAR)(255) NULL, PRIMARY KEY (SEARCHNODEID, SEARCH_ID, SEARCH_VERSION));
    CREATE TABLE SEARCH_APP_EXPR (APPLICATIONEXPRESSIONID NUMERIC(19) NOT NULL, SEARCH_ID NUMERIC(19) NOT NULL, ROOTID NUMERIC(19) NULL, SEARCH_VERSION NUMERIC(19) NOT NULL, APP_ID NUMERIC(19) NULL, APP_NAME $(RCU_VARCHAR)(255) NULL, PRIMARY KEY (APPLICATIONEXPRESSIONID, SEARCH_ID, SEARCH_VERSION));
    CREATE TABLE SEARCH_APP_ITEM (APPITEMID NUMERIC(19) NOT NULL, FIELDDECIMAL BIT default 0 NULL, FIELDSCALE INTEGER NULL, SEARCH_ID NUMERIC(19) NOT NULL, REPOSITORYDOCUMENTID $(RCU_VARCHAR)(255) NULL, REPOSITORYFIELDID $(RCU_VARCHAR)(255) NULL, SEARCH_VERSION NUMERIC(19) NOT NULL, APPLICATION_ID NUMERIC(19) NULL, APPLICATION_NAME $(RCU_VARCHAR)(255) NULL, FIELD_ID NUMERIC(19) NULL, FIELD_NAME $(RCU_VARCHAR)(255) NULL, SOURCE_ID NUMERIC(19) NULL, SOURCE_NAME $(RCU_VARCHAR)(255) NULL, PRIMARY KEY (APPITEMID, SEARCH_ID, SEARCH_VERSION));
    CREATE TABLE PREFERENCES (CONTEXT $(RCU_VARCHAR)(255) NOT NULL, USERGUID $(RCU_VARCHAR)(255) NOT NULL, SETTING $(RCU_VARCHAR)(255) NULL, PRIMARY KEY (CONTEXT, USERGUID));
    CREATE TABLE SYSTEM_SECURITY (SYSTEMAREA $(RCU_VARCHAR)(16) NOT NULL, RID NUMERIC(19) NOT NULL, GUID $(RCU_VARCHAR)(255) NULL, NAME $(RCU_VARCHAR)(255) NULL, SECURITYMEMBER_TYPE $(RCU_VARCHAR)(8) NULL, CAN_ADMINISTOR SMALLINT NULL, CAN_CREATE SMALLINT NULL, PRIMARY KEY (SYSTEMAREA, RID));
    CREATE TABLE BATCH (BATCHID NUMERIC(19) NOT NULL, CREATEDBYPROCESS $(RCU_VARCHAR)(255) NULL, CURRENTSTATE $(RCU_VARCHAR)(255) NULL, ENDTIME DATETIME NULL, FAILEDDOCCOUNT INTEGER NULL, SOURCENAME $(RCU_VARCHAR)(255) NULL, SOURCETIME DATETIME NULL, STARTTIME DATETIME NULL, SUCCESSFULDOCCOUNT INTEGER NULL, INPUT_ID NUMERIC(19) NULL, INPUT_NAME $(RCU_VARCHAR)(255) NULL, APP_ID NUMERIC(19) NULL, APP_NAME $(RCU_VARCHAR)(255) NULL, PRIMARY KEY (BATCHID));
    CREATE TABLE TICKETS (TICKET_ID $(RCU_VARCHAR)(255) NOT NULL, EXPIRATION DATETIME NULL, SINGLEUSE BIT default 0 NULL, TICKETEXPIRES BIT default 0 NULL, PRIMARY KEY (TICKET_ID));
    CREATE TABLE TICKETPARAMETERS (ID INTEGER NOT NULL, PARAMETERNAME $(RCU_VARCHAR)(255) NULL, PARAMETERVALUE $(RCU_VARCHAR)(255) NULL, PARAM_TICKET_ID $(RCU_VARCHAR)(255) NULL, PRIMARY KEY (ID));
    CREATE TABLE CONNECTION_PROPERTIES (CONNECTION_TYPE $(RCU_VARCHAR)(255) NULL, CONNECTION_ID NUMERIC(19) NOT NULL, CONNECTION_VERSION NUMERIC(19) NOT NULL, PRIMARY KEY (CONNECTION_ID, CONNECTION_VERSION));
    CREATE TABLE CONNECTION_DETAILS (DETAILKEY $(RCU_VARCHAR)(255) NOT NULL, DETAILVALUE $(RCU_VARCHAR)(255) NULL, CONNECTION_ID NUMERIC(19) NOT NULL, CONNECTION_VERSION NUMERIC(19) NOT NULL, PRIMARY KEY (DETAILKEY, CONNECTION_ID, CONNECTION_VERSION));
    CREATE TABLE REPOSITORY_APPCONTEXT (APP_ID NUMERIC(19) NOT NULL, PRIMARY KEY (APP_ID));
    CREATE TABLE REPOSITORY_APPDETAILS (DETAILKEY $(RCU_VARCHAR)(255) NOT NULL, APP_ID NUMERIC(19) NOT NULL, DETAILVALUE $(RCU_VARCHAR)(255) NULL, PRIMARY KEY (DETAILKEY, APP_ID));
    CREATE TABLE FILINGSTATE (ID INTEGER NOT NULL, BATCHID NUMERIC(19) NULL, DOCUMENTNUMBER NUMERIC(19) NULL, GOODDOCCOUNT NUMERIC(19) NULL, INPUTSOURCENAME $(RCU_VARCHAR)(255) NULL, JOBDATASOURCE $(RCU_VARCHAR)(255) NULL, APP_ID NUMERIC(19) NULL, APP_NAME $(RCU_VARCHAR)(255) NULL, INPUT_ID NUMERIC(19) NULL, INPUT_NAME $(RCU_VARCHAR)(255) NULL, PRIMARY KEY (ID));
    CREATE TABLE BPEL_FAULT_DATA (DOCID $(RCU_VARCHAR)(40) NOT NULL, APPID NUMERIC(19) NULL, BATCHID NUMERIC(19) NULL, FAULTDATE DATETIME NULL, FAULTMESSAGE $(RCU_VARCHAR)(1000) NULL, PRIMARY KEY (DOCID));
    ALTER TABLE DEFINITION_SECURITY ADD CONSTRAINT DFNTONSECURITYDFNTONID FOREIGN KEY (DEFINITION_ID, DEFINITION_VERSION) REFERENCES DEFINITION (DEFINITION_ID, DEFINITION_VERSION);
    ALTER TABLE APP_PROPERTIES ADD CONSTRAINT APP_PROPERTIES_APP_ID FOREIGN KEY (APP_ID, APP_VERSION) REFERENCES DEFINITION (DEFINITION_ID, DEFINITION_VERSION);
    ALTER TABLE APP_FIELDDEFINITION ADD CONSTRAINT PPFIELDDEFINITIONAPPID FOREIGN KEY (APP_ID, APP_VERSION) REFERENCES DEFINITION (DEFINITION_ID, DEFINITION_VERSION);
    ALTER TABLE APP_PICKLIST ADD CONSTRAINT APP_PICKLIST_FIELD_ID FOREIGN KEY (FIELD_ID, APP_ID, APP_VERSION) REFERENCES APP_FIELDDEFINITION (FIELD_ID, APP_ID, APP_VERSION);
    ALTER TABLE APP_LIFECYCLEPOLICY ADD CONSTRAINT PPLIFECYCLEPOLICYAPPID FOREIGN KEY (APP_ID, APP_VERSION) REFERENCES DEFINITION (DEFINITION_ID, DEFINITION_VERSION);
    ALTER TABLE APP_BPELCONFIG ADD CONSTRAINT APP_BPELCONFIG_APP_ID FOREIGN KEY (APP_ID, APP_VERSION) REFERENCES DEFINITION (DEFINITION_ID, DEFINITION_VERSION);
    ALTER TABLE APP_BPELPAYLOADITEM ADD CONSTRAINT PPBPELPAYLOADITEMAPPID FOREIGN KEY (APP_ID, APP_VERSION) REFERENCES APP_BPELCONFIG (APP_ID, APP_VERSION);
    ALTER TABLE APP_STORAGESTAGE ADD CONSTRAINT APP_STORAGESTAGEAPP_ID FOREIGN KEY (APP_ID, APP_VERSION) REFERENCES APP_LIFECYCLEPOLICY (APP_ID, APP_VERSION);
    ALTER TABLE DOCUMENT_SECURITY ADD CONSTRAINT DOCUMENTSECURITYAPP_ID FOREIGN KEY (APP_ID, APP_VERSION) REFERENCES DEFINITION (DEFINITION_ID, DEFINITION_VERSION);
    ALTER TABLE INPUT_PROPERTIES ADD CONSTRAINT INPUTPROPERTIESINPUTID FOREIGN KEY (INPUT_ID, INPUT_VERSION) REFERENCES DEFINITION (DEFINITION_ID, DEFINITION_VERSION);
    ALTER TABLE INPUT_MAPPINGS ADD CONSTRAINT INPUT_MAPPINGSINPUT_ID FOREIGN KEY (INPUT_ID, INPUT_VERSION) REFERENCES DEFINITION (DEFINITION_ID, DEFINITION_VERSION);
    ALTER TABLE INPUT_FIELDMAP ADD CONSTRAINT INPUT_FIELDMAPINPUT_ID FOREIGN KEY (INPUT_ID, INPUT_VERSION) REFERENCES INPUT_MAPPINGS (INPUT_ID, INPUT_VERSION);
    ALTER TABLE INPUT_SOURCEPROPERTIES ADD CONSTRAINT NPTSURCEPROPERTIESNPTD FOREIGN KEY (INPUT_ID, INPUT_VERSION) REFERENCES DEFINITION (DEFINITION_ID, DEFINITION_VERSION);
    ALTER TABLE INPUT_SOURCESETTING ADD CONSTRAINT NPTSOURCESETTINGNPUTID FOREIGN KEY (INPUT_ID, INPUT_VERSION) REFERENCES INPUT_SOURCEPROPERTIES (INPUT_ID, INPUT_VERSION);
    ALTER TABLE SEARCH_PARAMETER ADD CONSTRAINT SARCHPARAMETERSEARCHID FOREIGN KEY (SEARCH_ID, SEARCH_VERSION) REFERENCES DEFINITION (DEFINITION_ID, DEFINITION_VERSION);
    ALTER TABLE SEARCH_POSSIBLEOPERATOR ADD CONSTRAINT SRCHPSSBLPERATORPRMTRD FOREIGN KEY (PARAMETER_ID, SEARCH_ID, SEARCH_VERSION) REFERENCES SEARCH_PARAMETER (PARAMETER_ID, SEARCH_ID, SEARCH_VERSION);
    ALTER TABLE SEARCH_RESULTCOLUMN ADD CONSTRAINT SRCHRESULTCOLUMNSRCHID FOREIGN KEY (SEARCH_ID, SEARCH_VERSION) REFERENCES DEFINITION (DEFINITION_ID, DEFINITION_VERSION);
    ALTER TABLE SEARCH_SELECTEDFIELD ADD CONSTRAINT SRCHSLCTDFELDRSLTCLMND FOREIGN KEY (RESULT_COLUMN_ID, SEARCH_ID, SEARCH_VERSION) REFERENCES SEARCH_RESULTCOLUMN (RESULT_COLUMN_ID, SEARCH_ID, SEARCH_VERSION);
    ALTER TABLE SEARCH_PROPERTIES ADD CONSTRAINT SARCHPROPERTIESSARCHID FOREIGN KEY (SEARCH_ID, SEARCH_VERSION) REFERENCES DEFINITION (DEFINITION_ID, DEFINITION_VERSION);
    ALTER TABLE SEARCH_NODE ADD CONSTRAINT SEARCH_NODE_SEARCH_ID FOREIGN KEY (SEARCH_ID, SEARCH_VERSION) REFERENCES DEFINITION (DEFINITION_ID, DEFINITION_VERSION);
    ALTER TABLE SEARCH_APP_EXPR ADD CONSTRAINT SEARCHAPPEXPRSEARCH_ID FOREIGN KEY (SEARCH_ID, SEARCH_VERSION) REFERENCES DEFINITION (DEFINITION_ID, DEFINITION_VERSION);
    ALTER TABLE SEARCH_APP_ITEM ADD CONSTRAINT SEARCHAPPITEMSEARCH_ID FOREIGN KEY (SEARCH_ID, SEARCH_VERSION) REFERENCES DEFINITION (DEFINITION_ID, DEFINITION_VERSION);
    ALTER TABLE TICKETPARAMETERS ADD CONSTRAINT TCKTPRMETERSPRMTCKETID FOREIGN KEY (PARAM_TICKET_ID) REFERENCES TICKETS (TICKET_ID);
    ALTER TABLE CONNECTION_PROPERTIES ADD CONSTRAINT CNNCTNPRPERTIESCNNCTND FOREIGN KEY (CONNECTION_ID, CONNECTION_VERSION) REFERENCES DEFINITION (DEFINITION_ID, DEFINITION_VERSION);
    ALTER TABLE CONNECTION_DETAILS ADD CONSTRAINT CNNCTNDETAILSCNNCTONID FOREIGN KEY (CONNECTION_ID, CONNECTION_VERSION) REFERENCES DEFINITION (DEFINITION_ID, DEFINITION_VERSION);
    ALTER TABLE REPOSITORY_APPDETAILS ADD CONSTRAINT RPSITORYAPPDETAILSPPID FOREIGN KEY (APP_ID) REFERENCES REPOSITORY_APPCONTEXT (APP_ID);
    CREATE TABLE SEQUENCE (SEQ_NAME $(RCU_VARCHAR)(50) NOT NULL, SEQ_COUNT NUMERIC(28) NULL, PRIMARY KEY (SEQ_NAME));
    INSERT INTO SEQUENCE(SEQ_NAME, SEQ_COUNT) values ('SEQ_SECURITY', 0);
    INSERT INTO SEQUENCE(SEQ_NAME, SEQ_COUNT) values ('SEQ_BATCH', 0);
    INSERT INTO SEQUENCE(SEQ_NAME, SEQ_COUNT) values ('SEQ_FILINGSTATE', 0);
    INSERT INTO SEQUENCE(SEQ_NAME, SEQ_COUNT) values ('SEQ_NAMEID', 0);
    INSERT INTO SEQUENCE(SEQ_NAME, SEQ_COUNT) values ('SEQ_GEN', 0);
    INSERT INTO SEQUENCE(SEQ_NAME, SEQ_COUNT) values ('SEQ_TICKET_PARAM', 0);
    INSERT INTO SEQUENCE(SEQ_NAME, SEQ_COUNT) values ('SEQ_AUDIT', 0);
    revert
    java.sql.SQLException: [FMWGEN][SQLServer JDBC Driver][SQLServer]Incorrect syntax near 'Rem'.
    Thanks,
    Kumar G

    Hi,
    I just had this messages yesterday during my install.
    You have to update those 2 files:
    <RCU Home>\rcu\integration\ipm\sql\createtables_ipm_sqlserver.sql
    <RCU Home>\rcu\integration\ipm\sql\createuser_ipm_sqlserver.sql
    The first 2 lines begin with "Rem ..." which is not correct for SQL Server : I added "--" and it worked.
    Regards,
    Guénaël

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