Fatal error in APE 12 upon startup

I just downloaded APE 12 and i get the following message when i attempt to start a new project   "Premiere Elements has encountered an error" Src\Core\Preferences.cpp-338
how do i fix this?

myokley
Let us go with the following to target the preferences...
For now I am assuming that your Premiere Elements 12 is on Windows 7, 8, or 8.1 64 bit computer
Local Disc C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
12.0
and in the 12.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then delete the whole 12.0 Folder in which the Adobe Premiere Elements Prefs file exists. Make sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path.
We will be watching for your results.
Plus the usual drill...
a. Do you have the latest version of QuickTime installed on your computer with Premiere Elements 12
b. Are you working from Run As Administrator or User Account with Administrative Privileges?
Thanks.
ATR

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