Fatal error message-acrobat failed

I cannot download anything.  I keep getting acrobat failed to load its core dll.  What does this mean and how can I correct this?

Please refer the Kb Doc :http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html

Similar Messages

  • Acrobat Fatal Error Message- Acrobat Failed to Send a DDE Command

    Any ideas what could be causing this?  I have Acrobat 9 Standard and it worked fine until today.  TIA

    AA 9 will not work for anything but the print function from WORD 2010. The only version of Acrobat that is compatible with OFFICE 2010 for PDF Maker is AA X. Thus, open WORD and print to the Adobe PDF printer. Then open the pdf in Acrobat. Go to FORMS>Add or Edit fields. Since you have no fields at present, Acrobat will ask if you would like to detect form fields. Answer yes and you will get a first cut at the form fields. Yes, you will likely have to add some more and change the ones that Acrobat estimates, but you are on your way.
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  • Error message "Acrobat Failed to connect to DDE server"

    I encountered the above error message when I try to open any PDF document.
    I could open in IE, but not using my Acrobat 9 Pro
    Please advise
    thanks

    Does this happen with all PDF files? Is a modal dialog already open in Acrobat when you are trying to open a PDF?

  • I get a error message "Acrobat failed to connect to a DDE Server.

    I bought a copy of Adobe Acrobat XI and installed it on my computer.  It worked good for about a month.  Than it would not load the program so I could.  I tried to open as the adminstrator and the program still does not open.  I ran a troubleshooter and it said"Acrobat failed to connect to a DDE Server".  What can I do to fix this problem so Acrobat XI will run?

    Hi Chuckn96,
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    https://forums.adobe.com/thread/1565091
    Thanks,
    Vikrantt Singh

  • Getting error message: Acrobat failed to connect to a DDE Server

    Does anyone know how to resolve this?

    Assuming that you are on Windows, this requires a registry change.
    Download, unzip, then run this registry script: https://files.acrobat.com/a/preview/11a8c69c-c042-4e86-9401-e2cf3fd038b7

  • I have Acrobat XI on a PC and have received a Fatal Error message indicating that "Acrobat failed to connect to a DDE Server."  Acrobat will not open now.  How do I regain access to the program?

    I have Acrobat XI on PC.  After trying to convert a webpage to PDF, I received a Fatal Error message indicating that "Acrobat failed to connect to a DDE Server."  Now, the program will not open.  How do I regain access to the program?

    I have Acrobat XI Pro and have been experiencing all sorts of "freeze ups" with it ever since Adobe released the new Acrobat DC the other week.  I see that an automatic update was pushed down to my Acrobat XI Pro at the same time.  Is this the first issue you have encountered with your Acrobat XI, or have you been having other issues suddenly as well??  Just wondering ...

  • Error message: "Document Failed to Print"

    Every time I print to the Adobe PDF Printer, I get this error message: "Document Failed to Print". 
    Problem is that the PDF is created just fine.  So it's a ghost error.
    I have Windows XP Professional SP3, Acrobat X Pro 10.1.0.
    I've repaired Acrobat and still get the same error.  Any ideas?
    J.R.

    Here's what I get in the temp directory after the "failed" print
    The swtag.log file below
    2011-08-22 21:36:52 [1596] SWTAG: _info_: __SWTAG_LOG_FILE__
    2011-08-22 21:36:52 [1596] SWTAG: _info_: Get privilege info for "C:\DOCUME~1\JR\LOCALS~1\Temp\swtag.log" returned 0
    2011-08-22 21:36:52 [1596] SWTAG: _info_: Set privilege info for "C:\DOCUME~1\JR\LOCALS~1\Temp\swtag.log" returned 0
    2011-08-22 21:36:52 [1596] SWTAG: _info_: ==========================================
    2011-08-22 21:36:52 [1596] SWTAG: _info_: Start SWTAGGING productName=Acrobat X Pro; licensingCode=AcrobatPro-AS1-Win-GM; locale=MUL; caller=1
    2011-08-22 21:36:52 [1596] SWTAG: _info_: Get privilege info for "C:\Documents and Settings\All Users\Application Data\regid.1986-12.com.adobe" returned 0
    2011-08-22 21:36:52 [1596] SWTAG: _info_: Set privilege info for "C:\Documents and Settings\All Users\Application Data\regid.1986-12.com.adobe" returned 0
    2011-08-22 21:36:52 [1596] SWTAG: _info_: Reading existing C:\Documents and Settings\All Users\Application Data\regid.1986-12.com.adobe\regid.1986-12.com.adobe_AcrobatPro-AS1-Win-GM-MUL.swidtag file
    2011-08-22 21:36:52 [1596] SWTAG: _info_: End SWTAGGING
    2011-08-22 21:36:52 [1596] SWTAG: _info_: ==========================================
    The amt3.log file below
    2011-08-22 21:36:52 [1596]  AMT: START SESSION, library version 3.5.0.34,3.5
    2011-08-22 21:36:52 [1596]  AMT: Initializing C:\Program Files\Adobe\Acrobat 10.0\Acrobat
    2011-08-22 21:36:52 [1596]  AMT: Adobe License Manager version 3.5 (build 2.0) RELEASE
    2011-08-22 21:36:52 [1596]  AMT: Failed to disable Virtualization SetTokenInformation Failed
    2011-08-22 21:36:52 [1596]  ServiceLoader: looking for library C:\Program Files\Adobe\Acrobat 10.0\Acrobat\adobe_caps.dll
    2011-08-22 21:36:52 [1596]  ServiceLoader: Found library C:\Program Files\Adobe\Acrobat 10.0\Acrobat\adobe_caps.dll
    2011-08-22 21:36:52 [1596]  PCD thread: PCD thread started
    2011-08-22 21:36:52 [1596]  PCDService: PCD Service in threaded mode
    2011-08-22 21:36:52 [1596]  performance: AMTPreObtainProductLicense took 18.970846 ms
    2011-08-22 21:36:52 [1596]  ServiceLoader: looking for library C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Adobe_OOBE_Launcher.dll
    2011-08-22 21:36:52 [1596]  ServiceLoader: Found library C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Adobe_OOBE_Launcher.dll
    2011-08-22 21:36:52 [1596]  AMT: App Product Locale [0] = en_US
    2011-08-22 21:36:52 [1596]  config: Loading configuration for C:\Program Files\Adobe\Acrobat 10.0\Acrobat\AMT\application.xml
    2011-08-22 21:36:52 [1596]  config: Found payload code {AC76BA86-1033-F400-7760-000000000005}
    2011-08-22 21:36:52 [1596]  PCDService: found driver code {AC76BA86-1033-F400-7760-000000000005}
    2011-08-22 21:36:52 [1596]  config: config: Host app was installed, using installed license configuration.
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [FLMap] in hive [AcrobatPro-AS1-Win-GM{|}ALL] in cache.
    2011-08-22 21:36:52 [1596]  config: Setting current license to the driver at startup because no mapping was found.
    2011-08-22 21:36:52 [1596]  config: Setting current license to AcrobatPro-AS1-Win-GM [ALL]
    2011-08-22 21:36:52 [1596]  config: payload code: {AC76BA86-1033-F400-7760-000000000005}
    2011-08-22 21:36:52 [1596]  config: driver payload code: {AC76BA86-1033-F400-7760-000000000005}
    2011-08-22 21:36:52 [1596]  config: driver licensing code: AcrobatPro-AS1-Win-GM
    2011-08-22 21:36:52 [1596]  config: current licensing code: AcrobatPro-AS1-Win-GM
    2011-08-22 21:36:52 [1596]  config: current locale code: ALL
    2011-08-22 21:36:52 [1596]  config: Done loading configuration
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:36:52 [1596]  AMT: installedLanguages against the app payloadcode not found
    2011-08-22 21:36:52 [1596]  AMT: No locales found from Master PCD, hence defaulting to inPreferredLocales
    2011-08-22 21:36:52 [1596]  config: Setting insalled locales
    2011-08-22 21:36:52 [1596]  config: Changing locale to "en_US" because old locale "" is not in the new list of installed languages
    2011-08-22 21:36:52 [1596]  ServiceLoader: looking for library C:\Program Files\Adobe\Acrobat 10.0\Acrobat\asneu.dll
    2011-08-22 21:36:52 [1596]  ServiceLoader: Found library C:\Program Files\Adobe\Acrobat 10.0\Acrobat\asneu.dll
    2011-08-22 21:36:52 [1596]  AMT: config: Finding license info for payload: {AC76BA86-1033-F400-7760-000000000005}
    2011-08-22 21:36:52 [1596]  AMT: config: PayloadCode: {AC76BA86-1033-F400-7760-000000000005}
    2011-08-22 21:36:52 [1596]  AMT: config: Driver PayloadCode: {AC76BA86-1033-F400-7760-000000000005}
    2011-08-22 21:36:52 [1596]  AMT: config: Installed LicensingCode: AcrobatPro-AS1-Win-GM
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [BridgeTalkCode] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [BridgeTalkCode] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [ISO_TAGGING_DISABLED] in hive [AcrobatPro-AS1-Win-GM] in master.
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [EULA] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [Registration] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [Registration] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [Growl] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [Growl] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [Updates] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [Updates] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:36:52 [1596]  AMT: config: No BridgeTalkCode found in configuration; Bridgetalk will be disabled.
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [SuiteFeatureCount] in hive [AcrobatPro-AS1-Win-GM] in master.
    2011-08-22 21:36:52 [1596]  AMT: Application can be serialized (sif file found).
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [SN] in hive [AcrobatPro-AS1-Win-GM{|}en_US] in cache.
    2011-08-22 21:36:52 [1596]  config: No en_US licensed serial number found in AcrobatPro-AS1-Win-GM
    2011-08-22 21:36:52 [1596]  config: Setting current license to AcrobatPro-AS1-Win-GM [ALL]
    2011-08-22 21:36:52 [1596]  AMT: Subsequent launch (serial [97078272311393882603]).
    2011-08-22 21:36:52 [1596]  AMT: Application state initialized.  Obtaining Product License.
    2011-08-22 21:36:52 [1596]  AMT: Obtaining client features from cache.
    2011-08-22 21:36:52 [1596]  AMT: Obtaining client product info from cache.
    2011-08-22 21:36:52 [1596]  AMT: Running in PROV_APP
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [EULADelay] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [EULADelay] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [MediaTag] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:36:52 [1596]  config: No media tag found for payload {AC76BA86-1033-F400-7760-000000000005}
    2011-08-22 21:36:52 [1596]  config: Using default media policy RET
    2011-08-22 21:36:52 [1596]  uiswitch: EULA has already been accepted.
    2011-08-22 21:36:52 [1596]  AMT: This is a subsequent launch. Deferring services.
    2011-08-22 21:36:52 [1596]  performance: AMTObtainProductLicense took 77.208977 ms
    2011-08-22 21:36:52 [1596]  AMT: AMT: Validating Product License.
    2011-08-22 21:36:52 [1596]  AMT: Launch Workflow not yet done in foreground in this session.
    2011-08-22 21:36:52 [1596]  AMT: Starting Foreground Subsequent Launch Workflow
    2011-08-22 21:36:52 [1596]  AMT: Running in PROV_APP
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [EULADelay] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [EULADelay] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [MediaTag] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:36:52 [1596]  config: No media tag found for payload {AC76BA86-1033-F400-7760-000000000005}
    2011-08-22 21:36:52 [1596]  config: Using default media policy RET
    2011-08-22 21:36:52 [1596]  uiswitch: EULA has already been accepted.
    2011-08-22 21:36:52 [1596]  AMT: Starting ALM workflow.
    2011-08-22 21:36:52 [1596]  AMT: Initializing ALM for serialized activation.
    2011-08-22 21:36:52 [1596]  ALMService: Initializing as licensed app
    2011-08-22 21:36:52 [1596]  ALM: _info_: Start ALM 3.5 Release (build 3.5.2.0)
    2011-08-22 21:36:52 [1596]  SLCoreService: Starting up SLCore 1.5 Release (build 1.5.21.224873).
    2011-08-22 21:36:52 [1596]  SLCoreService: Service construction took 0.2 ms and succeed.
    2011-08-22 21:36:52 [1596]  ALM: _info_: LEID passed AcrobatPro-AS1-Win-GM is used to configure SLCore = 0
    2011-08-22 21:36:52 [1596]  ALM: _info_: Host app is Licensable App
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [AcrobatPro-AS1-Win-GM{|}0] in hive [SSC-AS1-LE-Dominance] in master.
    2011-08-22 21:36:52 [1596]  ALM: _info_: Found LEID AcrobatPro-AS1-Win-GM with AMT Path C:\Program Files\Adobe\Acrobat 10.0\Acrobat\AMT
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [MediaTag] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:36:52 [1596]  config: No media tag found for payload {AC76BA86-1033-F400-7760-000000000005}
    2011-08-22 21:36:52 [1596]  config: Using default media policy RET
    2011-08-22 21:36:52 [1596]  ALM: _info_: MediaTagPolicy is RET
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [NTL_WO_SN] in hive [AcrobatPro-AS1-Win-GM] in master.
    2011-08-22 21:36:52 [1596]  ALM: _info_: Canonical LEID is AcrobatPro-AS1-Win-GM
    2011-08-22 21:36:52 [1596]  ALM: _info_: Driver LEID is AcrobatPro-AS1-Win-GM
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [970787076197273632833643] in hive [RejectedSNDomain_CS5] in cache.
    2011-08-22 21:36:52 [1596]  SLCoreService: Reading product config [C:\Program Files\Adobe\Acrobat 10.0\Acrobat\AMT\SLConfig.xml]
    2011-08-22 21:36:52 [1596]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:36:52 [1596]  ALM: _info_: Set Running Locale to en_US
    2011-08-22 21:36:52 [1596]  ALM: _time_: (func: ALM_Initialize, duration: 0.015 sec)
    2011-08-22 21:36:52 [1596]  AMT: Performing ALM silent license verification.
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [EncryptedSerial] in hive [{AC76BA86-1033-F400-7760-000000000005}] in cache.
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [Serial] in hive [{AC76BA86-1033-F400-7760-000000000005}] in cache.
    2011-08-22 21:36:52 [1596]  config: No pre-serial number found in {AC76BA86-1033-F400-7760-000000000005}
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [PSN] in hive [AcrobatPro-AS1-Win-GM{|}en_US] in cache.
    2011-08-22 21:36:52 [1596]  config: No en_US provisional serial number found in AcrobatPro-AS1-Win-GM
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [PSN] in hive [AcrobatPro-AS1-Win-GM{|}ALL] in cache.
    2011-08-22 21:36:52 [1596]  config: No ALL provisional serial number found in AcrobatPro-AS1-Win-GM
    2011-08-22 21:36:52 [1596]  ALM: _info_: Validate license at Post-Chrome time, running locale is en_US
    2011-08-22 21:36:52 [1596]  ALM: _info_: Searching license for locale en_US ...
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [SN] in hive [AcrobatPro-AS1-Win-GM{|}en_US] in cache.
    2011-08-22 21:36:52 [1596]  config: No en_US licensed serial number found in AcrobatPro-AS1-Win-GM
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [970782723113938826035378] in hive [RejectedSNDomain_CS5] in cache.
    2011-08-22 21:36:52 [1596]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:36:52 [1596]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:36:52 [1596]  ALM: _info_: Found existing serialization under LEID AcrobatPro-AS1-Win-GM, the serial number locale is ALL
    2011-08-22 21:36:52 [1596]  ALM: _info_: This is the running locale, stop the search
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [SN] in hive [AcrobatPro-AS1-Win-GM{|}en_US] in cache.
    2011-08-22 21:36:52 [1596]  config: No en_US licensed serial number found in AcrobatPro-AS1-Win-GM
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [970782723113938826035378] in hive [RejectedSNDomain_CS5] in cache.
    2011-08-22 21:36:52 [1596]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:36:52 [1596]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [970782723113938826035378] in hive [RejectedSNDomain_CS5] in cache.
    2011-08-22 21:36:52 [1596]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [970782723113938826035378] in hive [RejectedSNDomain_CS5] in cache.
    2011-08-22 21:36:52 [1596]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:36:52 [1596]  config: Setting current license to AcrobatPro-AS1-Win-GM [ALL]
    2011-08-22 21:36:52 [1596]  SLCoreService: Syncing to license store...
    2011-08-22 21:36:52 [1596]  SLCoreService: Found server mkey.
    2011-08-22 21:36:52 [1596]  SLCoreService: Loading license references...
    2011-08-22 21:36:52 [1596]  SLCoreService: Found 3 license file(s)
    2011-08-22 21:36:52 [1596]  SLCoreService: Parsing license file [184302669.lic] succeed.
    2011-08-22 21:36:52 [1596]  SLCoreService: Parsing license file [44436013.lic] succeed.
    2011-08-22 21:36:52 [1596]  SLCoreService: Parsing license file [95983277.lic] succeed.
    2011-08-22 21:36:52 [1596]  SLCoreService: License store synchronization took 153.1 ms and succeed.
    2011-08-22 21:36:52 [1596]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [PDApp_WF] in hive [AcrobatPro-AS1-Win-GM] in cache.
    2011-08-22 21:36:52 [1596]  ALM: _info_: Performing Disabled Check
    2011-08-22 21:36:52 [1596]  SLCoreService: Feature ALM_AcrobatProfessionalGM_10.0 is enabled.
    2011-08-22 21:36:52 [1596]  SLCoreService: Feature Acrobat_10.0 is enabled.
    2011-08-22 21:36:52 [1596]  SLCoreService: Feature Acrobat_Base_10.0 is enabled.
    2011-08-22 21:36:52 [1596]  SLCoreService: Feature Acrobat_Distiller_10.0 is enabled.
    2011-08-22 21:36:52 [1596]  SLCoreService: Feature Acrobat_Professional_10.0 is enabled.
    2011-08-22 21:36:52 [1596]  SLCoreService: Feature ALM_AcrobatProfessionalGM_10.0 is enabled.
    2011-08-22 21:36:52 [1596]  SLCoreService: Feature Acrobat_10.0 is enabled.
    2011-08-22 21:36:52 [1596]  SLCoreService: Feature Acrobat_Base_10.0 is enabled.
    2011-08-22 21:36:52 [1596]  SLCoreService: Feature Acrobat_Distiller_10.0 is enabled.
    2011-08-22 21:36:52 [1596]  SLCoreService: Feature Acrobat_Professional_10.0 is enabled.
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [ALM_Info_S1] in hive [AcrobatPro-AS1-Win-GM{|}ALL] in cache.
    2011-08-22 21:36:52 [1596]  ALM: _info_: Performing Block Check
    2011-08-22 21:36:52 [1596]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
    2011-08-22 21:36:52 [1596]  ALM: _info_: Block Check ByPassed
    2011-08-22 21:36:52 [1596]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
    2011-08-22 21:36:52 [1596]  ALM: _time_: (func: ALM_License_SilentValidate, duration: 0.172 sec)
    2011-08-22 21:36:52 [1596]  ALM: _info_: ALM_License_SilentValidate return license status: Valid And Activated
    2011-08-22 21:36:52 [1596]  AMT: License check shows serialized product is already activated.
    2011-08-22 21:36:52 [1596]  ALM: _info_: Entered ALM_NeedANAG
    2011-08-22 21:36:52 [1596]  ALM: _info_: Exiting ALM_NeedANAG
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [Updates] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:36:52 [1596]  PCDService: No value for key [Updates] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:36:52 [1596]  AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
    2011-08-22 21:36:52 [1596]  ServiceLoader: looking for library C:\Program Files\Adobe\Acrobat 10.0\Acrobat\updaternotifications.dll
    2011-08-22 21:36:52 [1596]  ServiceLoader: Failed to find updaternotifications.dll
    2011-08-22 21:36:52 [1596]  AUMService: IsUpdaterEnabled call
    2011-08-22 21:36:52 [1596]  ServiceLoader: Symbol UpdaterNotificationsIsUpdaterEnabled can't be found in library updaternotifications.dll because the library has not been added to the loader
    2011-08-22 21:36:52 [1596]  AUMService: Could not load function UpdaterNotificationsIsUpdaterEnabled
    2011-08-22 21:36:52 [1596]  ALM: _info_: Deactivation menu is enabled
    2011-08-22 21:36:52 [1596]  AMT: Completed Launch Workflow successfully.
    2011-08-22 21:36:52 [1596]  AMT: Checking client features against cache.
    2011-08-22 21:36:52 [1596]  AMT: Feature Acrobat 10.0 is licensed (was licensed).
    2011-08-22 21:36:52 [1596]  AMT: Feature Acrobat_Viewer 10.0 is unlicensed (was unlicensed).
    2011-08-22 21:36:52 [1596]  AMT: Feature Acrobat_Distiller 10.0 is licensed (was licensed).
    2011-08-22 21:36:52 [1596]  AMT: Feature Shared_Designer 10.0 is unlicensed (was unlicensed).
    2011-08-22 21:36:52 [1596]  AMT: Feature Acrobat_DeepExploration 10.0 is unlicensed (was unlicensed).
    2011-08-22 21:36:52 [1596]  AMT: Feature AMT_ALLOW_DRAGDROP_INSTALL 3.0 is unlicensed (was unlicensed).
    2011-08-22 21:36:52 [1596]  AMT: Validating client product info against cache.
    2011-08-22 21:36:52 [1596]  AMT: Starting Data Collection for SWTag_Init()
    2011-08-22 21:36:52 [1596]  AMT: DoISOTagging() productCanonicalLEID = AcrobatPro-AS1-Win-GM;outMappedLEID =  AcrobatPro-AS1-Win-GM, unused = AcrobatPro-AS1-Win-GM
    2011-08-22 21:36:52 [1596]  AMT: DoISOTagging() productPayloadCode = {AC76BA86-1033-F400-7760-000000000005};driverPayloadCode =  {AC76BA86-1033-F400-7760-000000000005}
    2011-08-22 21:36:52 [1596]  AMT: SWTag_Init() Tags Arguments Acrobat X Pro; AcrobatPro-AS1-Win-GM; MUL
    2011-08-22 21:36:52 [1596]  AMT: DoISOTagging() License Status = activated
    2011-08-22 21:36:52 [1596]  AMT: DoISOTagging() Tags 970782723113938826035378; 10.0; RETAIL
    2011-08-22 21:36:52 [1596]  AMT: DoISOTagging() Product Version 10; 0
    2011-08-22 21:36:52 [1596]  AMT: AMT: Product License Validated.
    2011-08-22 21:36:52 [1596]  performance: AMTValidateProductLicense took 222.976379 ms
    2011-08-22 21:36:59 [368]  AMT: START SESSION, library version 3.5.0.34,3.5
    2011-08-22 21:36:59 [368]  AMT: Initializing C:\Program Files\Adobe\Acrobat 10.0\Acrobat\
    2011-08-22 21:36:59 [368]  AMT: Adobe License Manager version 3.5 (build 2.0) RELEASE
    2011-08-22 21:36:59 [368]  AMT: Failed to disable Virtualization SetTokenInformation Failed
    2011-08-22 21:36:59 [368]  ServiceLoader: looking for library C:\Program Files\Adobe\Acrobat 10.0\Acrobat\adobe_caps.dll
    2011-08-22 21:36:59 [368]  ServiceLoader: Found library C:\Program Files\Adobe\Acrobat 10.0\Acrobat\adobe_caps.dll
    2011-08-22 21:36:59 [368]  PCDService: PCD Service in threaded mode
    2011-08-22 21:36:59 [368]  performance: AMTPreObtainProductLicense took 8.492141 ms
    2011-08-22 21:36:59 [368]  PCD thread: PCD thread started
    2011-08-22 21:37:04 [368]  ServiceLoader: looking for library C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Adobe_OOBE_Launcher.dll
    2011-08-22 21:37:04 [368]  ServiceLoader: Found library C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Adobe_OOBE_Launcher.dll
    2011-08-22 21:37:04 [368]  AMT: App Product Locale [0] = en_US
    2011-08-22 21:37:04 [368]  config: Loading configuration for C:\Program Files\Adobe\Acrobat 10.0\Acrobat\AMT\application.xml
    2011-08-22 21:37:04 [368]  config: Found payload code {AC76BA86-1033-F400-7760-000000000005}
    2011-08-22 21:37:04 [368]  PCDService: found driver code {AC76BA86-1033-F400-7760-000000000005}
    2011-08-22 21:37:04 [368]  config: config: Host app was installed, using installed license configuration.
    2011-08-22 21:37:04 [368]  PCDService: No value for key [FLMap] in hive [AcrobatPro-AS1-Win-GM{|}ALL] in cache.
    2011-08-22 21:37:04 [368]  config: Setting current license to the driver at startup because no mapping was found.
    2011-08-22 21:37:04 [368]  config: Setting current license to AcrobatPro-AS1-Win-GM [ALL]
    2011-08-22 21:37:04 [368]  config: payload code: {AC76BA86-1033-F400-7760-000000000005}
    2011-08-22 21:37:04 [368]  config: driver payload code: {AC76BA86-1033-F400-7760-000000000005}
    2011-08-22 21:37:04 [368]  config: driver licensing code: AcrobatPro-AS1-Win-GM
    2011-08-22 21:37:04 [368]  config: current licensing code: AcrobatPro-AS1-Win-GM
    2011-08-22 21:37:04 [368]  config: current locale code: ALL
    2011-08-22 21:37:04 [368]  config: Done loading configuration
    2011-08-22 21:37:04 [368]  PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:37:04 [368]  AMT: installedLanguages against the app payloadcode not found
    2011-08-22 21:37:04 [368]  AMT: No locales found from Master PCD, hence defaulting to inPreferredLocales
    2011-08-22 21:37:04 [368]  config: Setting insalled locales
    2011-08-22 21:37:04 [368]  config: Changing locale to "en_US" because old locale "" is not in the new list of installed languages
    2011-08-22 21:37:04 [368]  ServiceLoader: looking for library C:\Program Files\Adobe\Acrobat 10.0\Acrobat\asneu.dll
    2011-08-22 21:37:04 [368]  ServiceLoader: Found library C:\Program Files\Adobe\Acrobat 10.0\Acrobat\asneu.dll
    2011-08-22 21:37:04 [368]  AMT: config: Finding license info for payload: {AC76BA86-1033-F400-7760-000000000005}
    2011-08-22 21:37:04 [368]  AMT: config: PayloadCode: {AC76BA86-1033-F400-7760-000000000005}
    2011-08-22 21:37:04 [368]  AMT: config: Driver PayloadCode: {AC76BA86-1033-F400-7760-000000000005}
    2011-08-22 21:37:04 [368]  AMT: config: Installed LicensingCode: AcrobatPro-AS1-Win-GM
    2011-08-22 21:37:04 [368]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:37:04 [368]  PCDService: No value for key [BridgeTalkCode] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:37:04 [368]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:37:04 [368]  PCDService: No value for key [BridgeTalkCode] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:37:04 [368]  PCDService: No value for key [ISO_TAGGING_DISABLED] in hive [AcrobatPro-AS1-Win-GM] in master.
    2011-08-22 21:37:04 [368]  PCDService: No value for key [EULA] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:37:04 [368]  PCDService: No value for key [Registration] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:37:04 [368]  PCDService: No value for key [Registration] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:37:04 [368]  PCDService: No value for key [Growl] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:37:04 [368]  PCDService: No value for key [Growl] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:37:04 [368]  PCDService: No value for key [Updates] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:37:04 [368]  PCDService: No value for key [Updates] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:37:04 [368]  AMT: config: No BridgeTalkCode found in configuration; Bridgetalk will be disabled.
    2011-08-22 21:37:04 [368]  PCDService: No value for key [SuiteFeatureCount] in hive [AcrobatPro-AS1-Win-GM] in master.
    2011-08-22 21:37:04 [368]  AMT: Application can be serialized (sif file found).
    2011-08-22 21:37:04 [368]  PCDService: No value for key [SN] in hive [AcrobatPro-AS1-Win-GM{|}en_US] in cache.
    2011-08-22 21:37:04 [368]  config: No en_US licensed serial number found in AcrobatPro-AS1-Win-GM
    2011-08-22 21:37:04 [368]  config: Setting current license to AcrobatPro-AS1-Win-GM [ALL]
    2011-08-22 21:37:04 [368]  AMT: Subsequent launch (serial [97078272311393882603]).
    2011-08-22 21:37:04 [368]  AMT: Application state initialized.  Obtaining Product License.
    2011-08-22 21:37:04 [368]  AMT: Obtaining client features from cache.
    2011-08-22 21:37:04 [368]  AMT: Obtaining client product info from cache.
    2011-08-22 21:37:04 [368]  AMT: Running in PROV_APP
    2011-08-22 21:37:04 [368]  PCDService: No value for key [EULADelay] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:37:04 [368]  PCDService: No value for key [EULADelay] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:37:04 [368]  PCDService: No value for key [MediaTag] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:37:04 [368]  config: No media tag found for payload {AC76BA86-1033-F400-7760-000000000005}
    2011-08-22 21:37:04 [368]  config: Using default media policy RET
    2011-08-22 21:37:04 [368]  uiswitch: EULA has already been accepted.
    2011-08-22 21:37:04 [368]  AMT: This is a subsequent launch. Deferring services.
    2011-08-22 21:37:04 [368]  performance: AMTObtainProductLicense took 32.694099 ms
    2011-08-22 21:37:07 [368]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:37:07 [368]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:37:07 [368]  PCDService: No value for key [Updates] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:37:07 [368]  PCDService: No value for key [Updates] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2011-08-22 21:37:07 [368]  AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
    2011-08-22 21:37:07 [368]  ServiceLoader: looking for library C:\Program Files\Adobe\Acrobat 10.0\Acrobat\updaternotifications.dll
    2011-08-22 21:37:07 [368]  ServiceLoader: Failed to find updaternotifications.dll
    2011-08-22 21:37:07 [368]  performance: AMTReleaseProductLicense took 7.449550 ms
    2011-08-22 21:37:07 [368]  AMT: END SESSION.
    Personally, I can't make hide nor hair out of either one of these reports.
    J.R.

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