Fatal Error MSI Scan 1603

I am receiving a Fatal Error MSI Scan 1603 when trying to reload the software for my Photosmart 4280 AIO printer. This machine has functioned perfectly for 3 years and started giving me fatal error messages two weeks ago. I removed all of the software and tried to reinstall but now cannot install past the fatal error. Help! I use this printer for business and print payroll checks with it and pay day is coming soon.

Hi Sadnewbie,
I hate to hear you are having installation issues. Please complete the steps specific to the 1316 error in the following link. Click Here If the steps within that documentation do not resolve the issue, Click Here to continue troubleshooting the 1603 error.
Hope this helps!
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input !
Thank You,
I work for HP.

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HP Officejet Pro All-in-One L7780 Printer installation fatal error "MSI.MSI_BPD.Scan"

Hi,
I run my laptop (an HP Probook) on XP and have was having trouble printing from Word and thought a good starting point would be to check the printer driver was complete and working by uploading the driver from the HP website.
However, on trying it I received the fatal error message "MSI.MSI_BPD.Scan" saying that a more recent version was already installed (dspite my having used the HP web-site).
The HP fix "HP Installation Error - XP" was automatically insatlled on my desktop, but didn't fix it. (The laptop did re-start as part of the process.) Part of the fix was to erase the previous version. However, after going through the process a second time it still didn't work.
Could it be because I used a different target directory for the upload, or is it something else?
Many thanks in anticipation of your help!
Nick
P.S. I did try the HP Print Diagnostic Utility v5.0 and the printer isn’t recognized (as being there at all) and on clicking the “get drivers” (or something like that) button the process appeared to repeat that above: everything loaded and then – nothing!

Hey Nick,
Check out this document to see if it is able to walk you through solving the fatal error. A 'Fatal Error' (MSI error) Displays on the Computer During HP Software Installation in Windows
If this does not help post back with any new details and we can continue from there.
Best of luck!
Sean
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Fatal error installation code 1603 for all-in-one printer C4280

Until a month ago, I'd been successfully running my C4280 with my Dell 1535 (Windows 7 32-bit) for about a year. (It's not a new printer but it works perfectly well; it was a hand-me-down after my own HP printer died after many, many years of good service.) I uninstalled the software because the Solution Center stopped working, cleaned up my registry, deleted temp files, ran Uninstall L_3, installed Windows updates, installed Malwarebytes, checked the condition of my .NET Framework, etc., etc. I have literally spent about a month trying to get the printer software to install to no avail. I have been in every forum on the internet, tried every solution posted here or on the Micsrosoft website. I have read about the incompatibiltiy between HP and Win 7 and cannot find a solution. I don't know what else to do.
The only thing I have not done--and will not do--is to reinstall Windows, the last solution suggested by all the HP reps when all other solutions fail. What does it say about a tech-based company who's solution is to throw the baby out with the bathwater?
Pretty pathetic that one would have to chuck out a perfectly good printer because the software will not install. If anyone has any viable suggestions--other than rolling back the system to an earlier version or re-installing Windows--I'd LOVE, LOVE, LOVE to hear it. If I'm forced to buy a new printer because I could not install the driver, I vow never to buy another HP product as long as I walk the earth.
Here's the log info:
The following lines were retrieved from the installation error logs.
+00000000000001970176/s/Now Launching=X:\hpzprl01.exe -inf -m
preload_drivers-IXXX -f "X:\hpoins13.dat" -Validate No at" -Validate
No
Failed to add catalog file for
'X:\hposcu11.inf_x86_neutral_8470ae2dd4974995\hposcu11.inf'.
SetupINFsListedInDatFile failed with Fatal error during installation.
Exit code=1603
error situation code 25389268
Thanks in advance.

BunnyVonBunny wrote:
Here's the log code:
Error code 31100272
+00000000000732983296/s/Now Launching=X:\hpzprl01.exe -inf -m
preload_drivers-IXXX -f "X:\hpoins13.dat" -Validate No at" -Validate
No
Exit code=1603
Hi BunnyVonBunny,
I appreciate your efforts thus far and I understand how frustrating this has been. Please complete the steps in the following document; Fatal Error 'Error 1603. A fatal error occurred during installation' (MSI Error 1603) Displays Durin....
Some of these steps maybe the same as what I have already suggested but doing them in the order the document suggests could be what it takes to resolve the issue.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

F4180 all in one has fatal error: "msi.aio software -wstub"262528"-1ENU-f error message

Using HP Pentium Dual CP 32 bit w/ windows vista. Troubleshooting indicates if problem persists contact HP. I have ordered CD for software installation and problem persists.

I was able to install the All-In-One SW package on my Windows 8.1 Home PC.
The error occurrs on my Windows 8.1 Pro PC (I wanted WMC).
Apparently both GPBaseService2 and HPSoftwareUpdate are trying unsucessfully to add keys to the registry.
I have tried everything including completely turning off the AV SW and creating a pure ADMIN account used to perform the install.
Any help HP?
Thanks.

Msi fatal error in windows 8

I lost the ability to scan from my PC. I tried to reload the software and drivers from a current windows 8 CD for the c410 but got msi fatal error message 1406 during the install. The software finished loading but I no longer have the HP Solution Center on my PC so I can't scan but am able to print. When I went to HP support, there are solutions for this error message for all windows operating systems except windows 8. Is there a way to repair this error in windows 8?

Hello mike9905,
Welcome to the HP Forums.
I see that you are having an issue with a fatal error when attempting to install the printer.
Please click on the following link for A 'Fatal Error' (MSI error) Displays on the Computer During HP Software Installation in Windows.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

FATAL ERROR occurred during installation

Trying to install a HP Officejet 4500 G510g-m onto a HP Desktop PC with Windows Vista.
Error message reads:
Fatal error message during installation
An error occurred during installation of assembly
'Microsoft.vc90.MFC,version="9.0.21022.8",publickeytaken=1fc8b3b9 a1e18e3b",processor architecture="x86",type="win32".'
"Fatal error"
"MSI.netdevicemanager40"
Error logs reads:
+0000000000000958722048/s/Now launching=x:/hpzmsi01.exe -m netdevicemanager40 -I xxx -f 'x:/hpwwins26.dat" - validate No at" -validate No
X:/Network64.msi failed with return code 1603
When searching for the code 1603, I found a trouble shooting number (c02455020)
When I run the program regsvr32 Atl.dll it came up with
DII Register Server failed with error code 0x2002801c
But the com product was already registered, the computer has been re-started 12 times. So I cannot understand why I cannot install the complete printer, why is telling me that only the basics can be installed. I purchased and ll-in-one because I need it all not just a printer.
Be so kind to enlighten me.
My father's patience has ended, and before he packs it back into the box, I am willing to troubleshoot it with you.
Please help.
Thank you.

Hello Techiizz
Try the following article. It covers the Fatal Error 1603 and should help resolve your problem.
MSI Fatal Error 1603
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HP Laserjet Pro MFP M125A " A Fatal Error Occured Preventing Product Use" on Window XP SP3

Dear Friends,
I really need your help on this issues, recently company that i been working buy 19 Unit of HP Laserjet Pro MFP M125A printer to be install at our 19 branches. All of our branches is using Window XP SP3 and the spec is exceed the minimum requirement stated at the box of the HP Printers which means by rights, it should be no problems.
However, I sent and setup the printer at 4 branches only 1 is a success. others 3 centre is showing the same errors which is A Fatal Error Occured Preventing Product Use. I been trying to install using original CD provided by HP and driver provided at HP Support also given the same errors. The 1 Centre that OK PC spec is almost the same as the others 3 and all using default programs and software. So i dont knows what really is the problem.
This is the things i have done in hoping to successfully install the driver but WITH NO SUCCESS:
Clear temp file, disk cleanup, defragment disk and restart PC.
Reinstall Windows SP3 and restart PC.
Install basic driver only and using control panel > device and printer > add printer (Select Driver Manually). (See Pic Below)
Repair windows using original windows XP SP3 CD.
Re-Check for USB.INF file.
Repair Registry with reg cure.
Uninstall USB support and etc (Google), then re-install the printers.
Uninstall Antivirus, disable all startup and services.
Install using FULL DRIVER, BASIC DRIVER AND DRIVER MANUAL.
Sometime when running the installer, it will prompt the below error signature and HP installer will loading quite long and then crash, but others PC don't have this errors, it straight away to the installation menu until DETECTING PRINTER until 99% and shows errors "A Fatal Error Occured Preventing Product Use".
It seems that almost everythings i try cannot make the printer driver to be install. However, the SCAN driver is install successfully. Currently the printer only can PHOTOCOPY AND SCAN, without being able to print.
Please anyone which facing similiar issues to HELP ME. anythings i can do, to install the printer DRIVER.
THANKS!

Hi @gendit ,
I see that you are having issues installing several Laserjet Pro MFP M125A printers on several Windows XP computers. You are getting "A Fatal Error Occured Preventing Product Use". I can help you with this.
What version of .NetFrameworks do you have? Check Your DOTNET.
You might have to run the Windows Updates. I would update the .Netframeworks to 4.0.
I believe HP software piggy backs Internet Explorer. Should have at least Internet Explorer 6.0.
Please try these steps, most likely the wrong driver is getting installed, giving you the Fatal error.
Disconnect the USB cable.
Uninstall the printer software from the CD.
Run the software again, immediately after connecting the USB cable, follow this document to update the driver before it errors out again. A Fatal Error Displays During Software Installation.
If the issue persists, here is a document with some different steps to try.
A 'Fatal Error' (MSI error) Displays on the Computer During HP Software Installation in Windows.
Please provide in detail the results if you are still having issues.
Have a wonderful day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Problems installing photosmart b110a on Windows 7 64-bit - FATAL ERROR in driver installation!

Hello,
maybe that you can also help my with the installation of the driver software for my B110a on my Windows 7 64-bit Enterprise Edition Laptop. I downloaded the driver software from:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-82451-1&cc=de&dlc=de&lc=de&...
I tried it several times, including the HP Installation Error - Windows 7.hta guidance. Actually I've already installed a lot of printers on PC's in my family - i've never experienced such a problem...
I always ended up with a "fatal error" :
1. fatal error:
2. error information send to HP:
3. details / error situation code:
Any help is highly welcome and appreciated since I am quite desparate in the meantime - after trial & error for more that 3 hours... ;-(
Many thanks in advance & best regards from Switzerland, Dominic
Dominic Rihm
[Personal Information Removed]
This question was solved.
View Solution.

The fatal error you got with the B110a is caused by an .msi error. The document below should walk you through that.
Fatal Error 'Error 1603. A fatal error occurred during installation' (MSI Error 1603) Displays Durin...
The fatal error you got with the B109a might have a different fix. It would depend on the exact error code you received. The document below should help you find the error code and work through the fatal error.
A 'Fatal Error' (MSI error) Displays on the Computer During HP Software Installation in Windows
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Laser Jet 1536dnf fatal error message while installing driver

HP Laserjet 1536dnf
Windows 8.1 64-bit
Got the printer a month ago and originally had no problems installing the full package software using the cd that was provided. The printer part worked great. I had to uninstall the software because the scanner on the 1536dnf was not being recognized by any programs on my laptop.
Now, I'm having problems re-installing the full package software on my windows 8.1 64 bit using the product's cd that came in the box. After the installer recognizes the printer is connected through wired network connection (not using USB cable) it attempts to install the software and gives me an error " Fatal error occurred preventing product use." No error code. It forces me to hit the cancel button and uninstalls all the files.
I have tried the following: uninstalling the 1536dnf software from the laptop, restarted my computer, updated my Adobe flash to the current version (not sure why but one of the forums on here mentioned it). I have also tried to install the online full package with the same error result.
I used the same CD with another laptop that had win 7 and it installed the software without any problems, so I don't think there is anything wrong with the CD.
Can anyone help me?
Regards,
Julian

Hi @foolishdrone3 ,
I understand that you are getting a fatal error installing the printer over the wired network on Windows 8.1.
I would like to help you out with this issue today.
I would use the latest drivers for the installation, that you downloaded from HP.
I have provided a document with some steps to try to see if that will resolve the issue.
A 'Fatal Error' (MSI error) Displays on the Computer During HP Software Installation in Windows.
Find the error code in Windows 8:
Right-click the lower left corner of the screen, and then click Event Viewer. The Event Viewer opens.
In the Event Viewer pane (on the left), click the arrow next to Windows Logs.
Under Windows Logs, click Application. The Event Viewer results display in the middle pane.
In the Source column, find the most recent Error entry from HP, and then click the error entry. The error details display in the General tab.
In the General tab, look for a numbered code. This is the specific error message that you need for troubleshooting. Note the error code, and then continue to the next step.
What was the error code?
If you are still having issues, install the printer as a USB connection, then when connecting the USB cable follow this document immediately. A Fatal Error Displays During Software Installation. Then I will provide the steps for flipping the port to the Ethernet connection. Just so we can get the software installed.
Test the printer as a USB connection.
Then go into Devices and Printers, right click the printer and left click Printer Properties, select the Ports tab.
Click Add Port, select Standard TCP/IP Port, then select New Port and follow the wizard.
Type in the proper IP address for the printer. You will need to print the Configuration page to get the printer's IPv4 address. Printing a Configuration Report.
Make sure the printer is online.
Test the printer.
Please provide in detail the results if you are still having issues.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Fatal error during installing HP Solution Center for Deskjet F2180

Hi everyone!
During installation of HP Solution Center for Deskjet F2180 it says "fatal error" - couldn´t write the key to " \SOFTWARE" plus "MSI.GPBaseService2" error.
I tried many times to completely uninstall all this software and delete keys in regedit and reinstall it. I also respected the order: firstly install, after that connect printer. HP Digital Imagiing Monitor is working right but iťs insufficient for me. Maybe there will be some problem with permissions in Windows, who knows. I have just installed Windows 7 Professional 32-bit.
Could you help me to solve it, please? Each response pleases!
This question was solved.
View Solution.

Welcome to the forums @MuzikizuM
I read your post about the installation error you are seeing for our Deskjet F2180. I would suggest trying out the steps in the guide below. Hopefully this will allow you to install the printer successfully!
A 'Fatal Error' (MSI error) Displays on the Computer During HP Software Installation in Windows
Let me know the results
Have a great day!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Getting fatal error during installing winxp

Hi
I have install Oracle virtual machine 4.1 in windows 2008 server, and I wanting to install winxp in that.
I have winxp ISO I am trying to boot the same via ISO image but its giving the following error, I have no physical CD/DVD drive I also try with deamon Tool also with mounting winxp ISO but getting the same error
FATAL: could not read from boot medium ! system halted.
Please guide for the same.

Welcome to the forums @MuzikizuM
I read your post about the installation error you are seeing for our Deskjet F2180. I would suggest trying out the steps in the guide below. Hopefully this will allow you to install the printer successfully!
A 'Fatal Error' (MSI error) Displays on the Computer During HP Software Installation in Windows
Let me know the results
Have a great day!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Fatal error #1935 installing software for L411a

When I try to load the software for the officejet 100, I keep getting the fatal error #1935 before its done loading. I have deleted some of the anti virus software which seemed to be interfering with the installation. That didnt work, now what?

Welcome to the forums @MuzikizuM
I read your post about the installation error you are seeing for our Deskjet F2180. I would suggest trying out the steps in the guide below. Hopefully this will allow you to install the printer successfully!
A 'Fatal Error' (MSI error) Displays on the Computer During HP Software Installation in Windows
Let me know the results
Have a great day!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Fatal error upon installing software for C4795 printer.

I'm trying to install the printer software for my C4795 on my laptop which is running Windows Vista (64 bit)...BUT...I keep getting a fatal error during the installation and then it proceeds to uninstall. I've tried all the recommended fixes but still get the same errors. The printer works fine on my desktop computer that is running Windows XP and wired into the printer. Any help would be appreciated.

Welcome to the forums @MuzikizuM
I read your post about the installation error you are seeing for our Deskjet F2180. I would suggest trying out the steps in the guide below. Hopefully this will allow you to install the printer successfully!
A 'Fatal Error' (MSI error) Displays on the Computer During HP Software Installation in Windows
Let me know the results
Have a great day!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

- 0 fatal error(s), 3 error(s) ----------- Payload: Adobe Photoshop Lightroom 5 5.6.0.0 Adobe_Lightroom_x64.msi_5.6 ----------- ERROR: Key not valid for use in specified state. ERROR: Install MSI payload failed with error: 1603 - Fatal error durin

I keep getting this error code when trying to download
- 0 fatal error(s), 3 error(s) ----------- Payload: Adobe Photoshop Lightroom 5 5.6.0.0 Adobe_Lightroom_x64.msi_5.6 ----------- ERROR: Key not valid for use in specified state. ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation. MSI Error message: Key not valid for use in specified state. ERROR: Third party payload installer Adobe_Lightroom_x64.msi failed with exit code: 1603

Generally this error happens because of an encrypted folder or insufficient permissions on that folder: http://support.microsoft.com/kb/834484 (MS Explanation)
Adobe has a page here: Error 1603: A fatal error occurred during installation

Itunes Error 1603 Fatal error during instaltion

Hi i recentley got given a ipod nano for christmas, i have a laptop with Windows XP, when i go to install itunes it errors just as the instalation is being completed with...
Error:-1603 fatal error during instaltion consult windows installer help (Msi.chm) or MSDN
I have installed quicktime seperately then itunes and it still doesnt work also updated windows for any updates and still it doesnt work. I have also turned my virus package of but yet again no luck
please help.

Check this out
http://consumer.installshield.com/kb.asp?id=Q111019

Fatal Error MSI Scan 1603

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