"fatal error occurred during installation" pops up after downloading itunes

i have recently purchased a new iPod nano, so (on my windows vista acer laptop - which i had previously had itunes on before - my old ipod had broken ages ago so i uninstalled it and everything) i started to download itunes. it had done so with no problems at all. but when it went to install (it didn't do it automatically so i had to click on the icon) the "fatal error occurred during installation" came up without specifying what error. i have tried uninstalling and reinstalling, restarting my laptop etc but nothing has worked. the same message occurs all the time.
can you help me solve this problem as i would like to listen to my music when i go out =[
please and thanks

I have the same problem. Ipod touch purchased for christmas and I cannot load itunes without this fatal error always occuring. Have tried changing access and priveledge controls all to no avail......can anyone help?

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    oracle.wh.util.DebugUtility: Before processing SQLINDX Token
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    oracle.wh.util.DebugUtility: User:maki
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    oracle.wh.util.DebugUtility: Script Name is ../../rtasst/ocmrepcre.sql
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    oracle.wh.util.DebugUtility: This is the -token name = SQL; -token type = 1
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    oracle.wh.util.DebugUtility: Before processing SQL Token
    Wed Mar 17 00:04:12 CET 2004
    oracle.wh.util.DebugUtility: [processSQLToken]: User = maki
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    oracle.wh.util.DebugUtility: [getOCIorThinConnection]:connectInfo = (DESCRIPTION=(ADDRESS=(HOST=102-maki)(PROTOCOL=tcp)(PORT=1521))(CONNECT_DATA=(SERVICE_NAME=orcl)))
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    oracle.wh.util.DebugUtility: [getOCIorThinConnection]:userName = maki
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    oracle.wh.util.DebugUtility: [getOCIorThinConnection]: Asst: Trying with oci
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    oracle.wh.util.DebugUtility: [getOCIorThinConnection]: Asst: using oci
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    oracle.wh.util.DebugUtility: resolving: class oracle/wh/runtime/server/Util
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    oracle.wh.util.DebugUtility: This is the -token name = SPAWN; -token type = 4
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    oracle.wh.util.DebugUtility: Before processing SPAWN Token
    Wed Mar 17 00:04:30 CET 2004
    oracle.wh.util.DebugUtility: After processing SPAWN Token
    Wed Mar 17 00:04:30 CET 2004
    oracle.wh.util.DebugUtility: This is the -token name = SPAWN; -token type = 4
    Wed Mar 17 00:04:30 CET 2004
    oracle.wh.util.DebugUtility: Before processing SPAWN Token
    Wed Mar 17 00:04:30 CET 2004
    oracle.wh.util.DebugUtility: [processSPAWN]: User = maki
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    Wed Mar 17 00:04:32 CET 2004
    oracle.wh.util.DebugUtility: Runtime Platform Property Load Beginning...
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    oracle.wh.util.DebugUtility: This is the -token name = SPAWN; -token type = 4
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    oracle.wh.util.DebugUtility: Before processing SPAWN Token
    Wed Mar 17 00:04:43 CET 2004
    oracle.wh.util.DebugUtility: After processing SPAWN Token
    Wed Mar 17 00:04:43 CET 2004
    oracle.wh.util.DebugUtility: This is the -token name = SPAWN; -token type = 4
    Wed Mar 17 00:04:43 CET 2004
    oracle.wh.util.DebugUtility: Before processing SPAWN Token
    Wed Mar 17 00:04:43 CET 2004
    oracle.wh.util.DebugUtility: [processSPAWN]: User = maki
    Wed Mar 17 00:04:43 CET 2004
    oracle.wh.util.DebugUtility: [processSPAWN]: wholeLine =..\..\..\jdk\jre\bin\javaw -classpath ../../../lib/transx.zip;../../../lib/xschema.jar;../../../rdbms/jlib/xsu12.jar;../../../rdbms/jlib/xdb.jar;../../lib/int/rtpplatform.jar;../../lib/int/rtpcommon.jar;../../../jdbc/lib/classes12.zip;../../../lib/xmlparserv2.jar;../../../sqlj/lib/runtime12.jar;../../../jdk/jre/lib/rt.jar oracle.xml.transx.loader "(DESCRIPTION=(ADDRESS=(PROTOCOL=TCP)(HOST=%host)(PORT=%port))(CONNECT_DATA=(SERVICE_NAME=%serviceName)))" %user %password ../../rtasst/wb_rt_messages_en.xml
    Wed Mar 17 00:04:43 CET 2004
    oracle.wh.util.DebugUtility: after executing the output
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility: After processing SPAWN Token
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility: This is the -token name = SPAWN; -token type = 4
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility: Before processing SPAWN Token
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility: After processing SPAWN Token
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility: This is the -token name = SQLINDX; -token type = 5
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility: Before processing SQLINDX Token
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility: User:maki
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility: [getOCIorThinConnection]:connectInfo = (DESCRIPTION=(ADDRESS=(HOST=102-maki)(PROTOCOL=tcp)(PORT=1521))(CONNECT_DATA=(SERVICE_NAME=orcl)))
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility: [getOCIorThinConnection]:userName = maki
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility: [getOCIorThinConnection]: Asst: Trying with oci
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility: [getOCIorThinConnection]: Asst: using oci
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility: .....in parseSqlFile()
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    oracle.wh.util.DebugUtility: the tbspace for data is USERS
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    oracle.wh.util.DebugUtility: the tbspace for indexes is INDX
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility: the tbspace for snapshot is USERS
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility: Script Name is ../../rtasst/register_platform_store.sql
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    oracle.wh.util.DebugUtility: After processing SQLINDX token
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility: This is the -token name = SQL; -token type = 1
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility: Before processing SQL Token
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility: [processSQLToken]: User = maki
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    oracle.wh.util.DebugUtility: [getOCIorThinConnection]:connectInfo = (DESCRIPTION=(ADDRESS=(HOST=102-maki)(PROTOCOL=tcp)(PORT=1521))(CONNECT_DATA=(SERVICE_NAME=orcl)))
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility: [getOCIorThinConnection]:userName = maki
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility: [getOCIorThinConnection]: Asst: Trying with oci
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    oracle.wh.util.DebugUtility: [getOCIorThinConnection]: Asst: using oci
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    oracle.wh.util.DebugUtility:      at oracle.jdbc.dbaccess.DBError.throwSqlException(DBError.java:134)
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    oracle.wh.util.DebugUtility:      at oracle.jdbc.oci8.OCIDBAccess.check_error(OCIDBAccess.java:2337)
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    oracle.wh.util.DebugUtility:      at oracle.jdbc.oci8.OCIDBAccess.executeFetch(OCIDBAccess.java:1744)
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    oracle.wh.util.DebugUtility:      at oracle.jdbc.oci8.OCIDBAccess.parseExecuteFetch(OCIDBAccess.java:1905)
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    oracle.wh.util.DebugUtility:      at oracle.jdbc.driver.OracleStatement.executeNonQuery(OracleStatement.java:2132)
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility:      at oracle.jdbc.driver.OracleStatement.doExecuteOther(OracleStatement.java:2015)
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility:      at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:2877)
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility:      at oracle.jdbc.driver.OraclePreparedStatement.executeUpdate(OraclePreparedStatement.java:608)
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility:      at oracle.jdbc.driver.OraclePreparedStatement.execute(OraclePreparedStatement.java:684)
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility:      at oracle.wh.ui.install.reposinst.RuntimeInstaller.runSqlScript(RuntimeInstaller.java:364)
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility:      at oracle.wh.ui.install.reposinst.ReposInstMain.processSQLToken(ReposInstMain.java:2592)
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility:      at oracle.wh.ui.install.reposinst.ReposInstMain.processDriverFile(ReposInstMain.java:2326)
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility:      at oracle.wh.ui.install.reposinst.ReposInstMain$2.runTask(ReposInstMain.java:1824)
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility:      at oracle.ewt.thread.TaskScheduler.runTask(Unknown Source)
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility:      at oracle.ewt.thread.TaskScheduler.processTask(Unknown Source)
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility:      at oracle.ewt.thread.TaskScheduler$TaskQueue.run(Unknown Source)
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility:      at oracle.ewt.timer.Timer.doRun(Unknown Source)
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility:      at oracle.ewt.timer.Timer.run(Unknown Source)
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility:      at java.lang.Thread.run(Thread.java:484)
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility: java.sql.SQLException: ORA-06502: PL/SQL: numerická chyba alebo chyba hodnoty : chyba konverzie znaku na èíslo
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility: ORA-06512: na "MAKI.WB_RT_INTEGER_VERSION_NUMBER", line 15
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility: ORA-06512: na line 19
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility: [ at runSqlScript(RuntimeInstaller.java ) ].
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility: this is SQL error: continue =false
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility: java.sql.SQLException: ORA-06502: PL/SQL: numerická chyba alebo chyba hodnoty : chyba konverzie znaku na èíslo
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility: ORA-06512: na "MAKI.WB_RT_INTEGER_VERSION_NUMBER", line 15
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility: ORA-06512: na line 19
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility: java.sql.SQLException: ORA-06502: PL/SQL: numerická chyba alebo chyba hodnoty : chyba konverzie znaku na èíslo
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility: ORA-06512: na "MAKI.WB_RT_INTEGER_VERSION_NUMBER", line 15
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility: ORA-06512: na line 19
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility:
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility:      at oracle.jdbc.dbaccess.DBError.throwSqlException(DBError.java:134)
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility:      at oracle.jdbc.oci8.OCIDBAccess.check_error(OCIDBAccess.java:2337)
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility:      at oracle.jdbc.oci8.OCIDBAccess.executeFetch(OCIDBAccess.java:1744)
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility:      at oracle.jdbc.oci8.OCIDBAccess.parseExecuteFetch(OCIDBAccess.java:1905)
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility:      at oracle.jdbc.driver.OracleStatement.executeNonQuery(OracleStatement.java:2132)
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility:      at oracle.jdbc.driver.OracleStatement.doExecuteOther(OracleStatement.java:2015)
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility:      at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:2877)
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility:      at oracle.jdbc.driver.OraclePreparedStatement.executeUpdate(OraclePreparedStatement.java:608)
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility:      at oracle.jdbc.driver.OraclePreparedStatement.execute(OraclePreparedStatement.java:684)
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility:      at oracle.wh.ui.install.reposinst.RuntimeInstaller.runSqlScript(RuntimeInstaller.java:364)
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility:      at oracle.wh.ui.install.reposinst.ReposInstMain.processSQLToken(ReposInstMain.java:2592)
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility:      at oracle.wh.ui.install.reposinst.ReposInstMain.processDriverFile(ReposInstMain.java:2326)
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility:      at oracle.wh.ui.install.reposinst.ReposInstMain$2.runTask(ReposInstMain.java:1824)
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility:      at oracle.ewt.thread.TaskScheduler.runTask(Unknown Source)
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility:      at oracle.ewt.thread.TaskScheduler.processTask(Unknown Source)
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility:      at oracle.ewt.thread.TaskScheduler$TaskQueue.run(Unknown Source)
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility:      at oracle.ewt.timer.Timer.doRun(Unknown Source)
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility:      at oracle.ewt.timer.Timer.run(Unknown Source)
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility:      at java.lang.Thread.run(Thread.java:484)
    Wed Mar 17 00:04:47 CET 2004
    oracle.wh.util.DebugUtility: Assistant operation is unsuccessful ...

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