Fatal error on install Laserjet Pro 200 M276nw

During installation I get a fatal error timeout after I have connected the USB and the progress bar reaches 99%. I have restarted the computer and also restarted the printer with the same results. I have also changed the port for the USB. When I connect the USB, the computers makes the sound of a device being connected.

Hi @Bob4 ,
I see that you are having issues installing the printer, you are getting a fatal error after connecting the USB cable. I would like to help you out today.
Please follow the steps below to see if we can get you up and running.
Disconnect the USB cable.
Run the uninstall from the CD.
Touch the Windows key and the E key to access the computer window.
Right click on the CD for the printer, left click open in a new window, double click on uninstall.
I would disable all the start up programs and temporarily turn off the Antivirus Software to see if there is a program interfering in the back ground. How to use MSCONFIG . Click on the start up tab and click disable all.
Download, save and then run the latest drivers. Don't Connect the USB cable until prompted during the install.
HP LaserJet Pro 200 color MFP M276nw Drivers.
Right after connecting the USB cable, follow this document immediately so you won't get the Fatal error again. A Fatal Error Displays During Software Installation. After this is done the installation should continue.
Test the printer.
Then you will have to go back and enable the startup programs and turn the Antivirus Software back on again.
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
Please let me know the results.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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49 Service Error - Turn Off then On - LaserJet Pro 200 M276nw

I was adding to another post for a different printer but didn't want anyone with MY printer to MISS this problem.
***UPDATE*** (at least for my LaserJet Pro 200 M276nw)
I have found the root cause but will need further assistance from someone at HP to "solve" this one....
My new M276nw keeps throwing a 49 Service Error, chat support yielded alot of power off, power on, wait, try again blah blah blah, fuser problems blah blah. 10 minutes of forum searching put me onto possible wireless networking issues with other printers and SSID's. Anyway after returning one printer to Staples and having the problem come up again on a another brand new one....Tried Forum searching & Tada! at least I got to find a root cause.
I have a D-Link DIR-825 wireless router. It has dual band (2.4 GHz and 5 GHz).
Normally I have both enabled for the myriad of devices that people have these days in my home.
I updated the firmware to the latest update (20121026) then restarted.
Received the 49 Service Error shortly after restart.
Then I disabled both bands to test each wireless band independently.
The printer acted normally so I decided to enable each band seperately.
When I enable the 2.4 GHz band in the router, the printer immediately throws a 49 Service Error.
I tested this several times (5 to be exact) and each time during the router reboot the printer indicated the error.
So I left the 2.4 GHz band disabled and went on to the 5 GHz band.
I enabled the 5 GHz band 3 times and disabled it and found no effect on the printer (at least within a 5 minute window).
So now I'm left with only a single band wireless router or a printer that likes to restart itself every 20 minutes or so.
There is probably a setting (or 2) that can be tweaked in either the router or the printer that can prevent this (I hope).
I just need to find the right HP person............
This question was solved.
View Solution.

I really wish I could help but I am afraid this is a bit beyond my level of comprehension. What I took from this was, you have to turn off the duel band feature to get the printer to work without that error message, correct? The User Guide may help you but when I tried to read it my mind was blown away by just how many settings could be adjusted to fit your needs. No need to do anything troulbeshooting-wise just yet. All I need for you to do is look at page 137 on how to set sleep delay and auto power down functions and page 132 for link and duplex settings and let me know if you think it could be something to do with these.
As far as a setting within the router, I do not know. I did find another user guide with very technical information in it. The Software Technical Reference hinted to bi-directional printing which basically turns off or on the print spooler if the printer was so big it was using up network resources but I am not sure of that at all (see Page 59 for an example). Page 89 and on is a brief introduction to the embedded web server but really these are just definitions, nothing new to report there.
This website hints that it may be a firmware error. Lastly, the only other thing I can offer as you have probably seen it yourself is another HP forum thread regarding your exact error. I know I won't be of much assistance but some hopefully is better than none. I'm just glad it works partially. Let me know if I can answer any questions for you but this is just a step out of my league. Good luck!
Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
When a solution is found please mark the post that solves your issue.
Every problem has a solution!

Hp laserjet Pro 200 M276nw won't consistently connect wirelessly with iMac

I'm on my second brand new hp laserjet Pro 200 M276nw in 3 days, it will not consistently connect wirelessly with my newly purchased (8days old) Apple refurbished 27" iMac on OSX 10.9, i7 chip & Fusion Drive. The hp laserjet will sometimes connect wirelessly immediately after clicking "print" on the iMac, but about half the time it says "printer not connected" & takes 2-4 minutes (or longer) before the devices do connect. I've called hp support many times, they're reset various things via remote takeover of my iMac, the printer will work for a few of minutes but then the same problem returns. AppleCare made sure I have the
correct Airprint driver installed & also checked my settings, but says they don't know why this is occurring. I've also verified that our newer (6 months old) AT&T router is functioning correctly.
My older hp laserjet (CM1312nfi MFP) has worked flawlessly since 2009 via USB connection with my old iMac (still on Snow Leopard), I assumed it would continue with the new one, but there is no software update for Mavericks & the scanning feature won't operate on the new iMac. Hp says it is a discontinued model. The new hp laserjet is a successor model to the older one, they are both very similar except for the new wireless feature.
I can print fast & wirelessly from the new iMac via a different new hp inkjet printer (8600 series) here in the house. This inkjet printer is less than a month old, I installed it myself for a Windows laptop here, it has never malfunctioned. Unfortunately it's upstairs & I do not like inkjet print quality, I need a good laserjet here in my office downstairs next to my iMac.

HI there
Did you manage to sort this issue out - as I have exactly the same problem.
Lots of similarities as I also have an inkjet 8600 which works via USB and wirelessly no problems at all!
I always buy HP printers as they are usually easy to set up - but this one is making me tear my hair out!
I've even upgraded to Yosemite and downloaded the new drivers from HP - no success. The printer will print one page and then become unavailable.
I can print via USB or wireless direct - but not just via my wireless network which is what I want to do!
No responses posted - so assume no one has a fix.
aaaargh!!!

HP LaserJet Pro 200 M276nw - Scan to Computer problems

So I've got an HP LaserJet Pro 200 M276nw. Have trouble activating the scan to computer option. Here's my setup:
One desktop computer and three laptops are connected to a local network. The desktop pc is wired to the network, all three laptops are connected wirelessly. The HP machine is wirelessly connected to the same network and also connected via USB to the destop pc. When I try the "scan to computer" option, I get the message that I should activate this function on the computer. Well, there's simply no such option. Here's a screenshot:
I also looked in the bin directory of the printer software but found nothing that looks like scan to computer:
So what am I doing wrong? Please help! Hope to hear from a member of the HP staff.
There's also something else - I can't seem to get the scan to network folder function working. I've specified a network folder, it has been shared with everyone (read/write access), all computers on the network have acces to it, but the printer fails to access it. The test in the HP device toolbox is also unsuccessful. What is the problem here?
Thanks!

Welcome to the HP Forums Cloyne,
I see by your post that you aren't able to scan to computer, the Mac is never recognized as a possibility in the Scan to Computer menu. I can help you with this.
Please provide the firmware version on the printer. Printing a Configuration Report.
The latest firmware online is 2014-06-04 , Version20140521.
Here is a document which shows the features available for scanning from the control panel.
The scanning to computer isn't listed. This model didn't originally come with this feature.
How to Scan: From the Control Panel (Including Scan to Email, to a PDF, and to a Network Folder).
I will check into this further, to find out if the new firmware allows this feature.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP laserjet pro 200 m276nw scanning issue

i just got my hp laserjet pro 200 m276nw and i was just plug in the power card and was printing from flash drive and scanning to flash drive for about 2 weeks . it work fine ,until yesterday i tried scanning to my flash drive and the result on the scans was color lines from top to buttom of the page.

Hi,
Try turning the printer off and on again, then check for any difference.
If the same persists, ensure the printer directly connected to a wall outlet and not through any power hub, extension or power strips, then try scanning again and check for any difference.
If the same persists, update the firmware of the printer and check for any change:
1. Plug the printer to a computer using a USB cable.
2. Run and follow the tool below, be sure to select the printer configured by the USB (e.g. Copy 1 if the printer was originally insalled throug the network):
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=kj-108130-5&cc=us&dlc=en&lc=en...
Please let me know of any difference,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

LaserJet Pro 200 M276nw Scan to Computer

I have just taken delivery of my new HP LaserJet Pro 200 MFP M276nw. The printer software is installed on the computer. All set up and working fine except for the printer's "Scan to Computer". I am using Windows 7. On the printer's Scan Menu there are four options: Scan to USB; Scan to Network Folder; Scan to Email; Scan to Computer. The first three work perfectly. the "Scan to Computer" gives the error message "no computer found". The instruction to resolve the issue is to ensure that the HP Printer software is installed on the computer (it is) and that "Scan to Computer" is enabled. There is no "Scan to Computer" listed in the software so it cannot be enabled.
I know I can scan from the computer but (i) I would like to use the "Scan to Computer" feature that shows in the printer screen menu.
Any advice would be greatly appreciated.
Sally

Welcome to the HP Forums Cloyne,
I see by your post that you aren't able to scan to computer, the Mac is never recognized as a possibility in the Scan to Computer menu. I can help you with this.
Please provide the firmware version on the printer. Printing a Configuration Report.
The latest firmware online is 2014-06-04 , Version20140521.
Here is a document which shows the features available for scanning from the control panel.
The scanning to computer isn't listed. This model didn't originally come with this feature.
How to Scan: From the Control Panel (Including Scan to Email, to a PDF, and to a Network Folder).
I will check into this further, to find out if the new firmware allows this feature.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Fatal error when installing Acrobat Pro subscription

I have a subscription for Adobe Acrobat Pro and have never been able to install it. When I try to install it, I get a Fatal Error message. I've tried restarting the computer and re-downloading it.

The message I get is as follows:
Error Encountered
Fatal error during installation.
I am using Windows 7 Home Premium.
This error occurs as the product is downloading, when the download is nearly complete.
Thanks!

HP Laserjet Pro 200 M276nw network problem

Hi all, I own a M276nw MFP printer since few days, and I'm unable to use the installed app flawlessly. The printer is connected to a wired LAN with 192.168.128.x address range. There's a router with 192.168.128.26 that gives internet access. All clients on the network (and the printer too) are configured as :
IP (DHCP or static): 192.168.128.x
255.255.255.0
GW 192.168.128.26
DNS 192.168.128.26
Actually the printer works correctly and is pingeable from the network (I can print), but using the apps on the touch screen, sometimes the menu hangs ("connecting..." or "downloading...") then displays a message, saying unable to connect to HP Web Services, and asks for retry. Internet connectivity on my LAN works perfectly.
The printers usually works well for about 1 minutes of App browsing, then the connection stop working, even if I'm still able to print (so the LAN interface on the printer is up). I tried to replace the DNS with google (8.8.8.8 and 8.8.4.4) without success. I changed the LAN cable and port on the switch, to be sure, but nothing. Is the unit defective? Can be a Firmware problem (the printer says it's up-to-date).
Greetings
Andrea

Hi, let me explain my LAN setup a little more. Actually all clients, servers and printers are in a private LAN with 192.168.128.0 class. All clients are connected to a L3 switch, and can access internet via a L3 Router (A), cascaded to another L3 router (B).
So:
clients (workstation, printers) - (192.168.128.0)
-> router A (192.168.128.26 -192.168.1.253)
-> router B (192.168.1.254 - 10.0.0.x) -> internet
all clients are configured as follows (statically or dinamically)
IP 192.168.128.x
mask 255.255.255.0
gw 192.168.128.26 (the first router, A)
dns 192.168.128.26 (or another internal windows-based DNS)
Following your suggestions, I enabled port mapping to NAT incoming ports:
137-138 (UDP)
139 (TCP)
161, 427 (TCP/UDP)
9100, 9220, 9500 (TCP)
These port have been redirected via Router-B -> Router-A -> Printer IP (wich is static 192.168.128.201).
Ports 80 and 443 cannot be redirected to printer IP because are used for other services, hosted on a local server: these are redirected to another internal IP.
Outgoing traffic is not blocked, so I don't need to open firewall on certain ports.
Printer's firmware is up-to-date.
The problem occurs shortly after power-up: app navigation stops working after the printer goes the first time to power-saving mode (LCD off). On cold start, app navigation works correctly.
Any suggestions?
Thanks

Can't Install LaserJet Pro 200 M251nw

I have tried to download the driver multiple times from the Hp website. After I download it nothing happens. It won't install. I only use this computer to print coupons only so I don't plan to upgrade it. I have successfully installed this printer on an older Windows vista and a Mac computer with no issues. For some reason it just won't install on this system. Trying to install it via wifi. Any suggestions?

Hi @Brendarv ,
I see that you are having issues running the downloaded drivers for Windows XP. I would really like to be able to help you resolve this issue.
I am not sure why the downloaded drivers won't run for you.
The printer supports, Windows XP (32-bit) Service Pack 2, Intel Pentium II or Celeron or compatible processor; 233 MHz
Intel Pentium III or higher processor .
The printer's hardware comes with a Smart Install, by connecting the printer to the Windows XP computer with a USB connection, it will automatically start the software installation of the printer and setup the printer.
If there is anything else I can help you with, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

LaserJet Pro 200 M276nw printer connecting directly to an outlet

I received a new printer for my business because the past hp printers broke one me. Tech support told me that I needed to connect the printer directly to an outlet and not use an extension cord or a power surge protector.here's the problem:
The designated location of my printer cannot reach an outlet and would need to require an extension cord. Can I use an extension cord from the printer to an outlet? Or is that not safe to do?
I just want to be safe and take the necessary precautions because my past printers have all broke and i don't want this one to break on me.
Thank you

Hi Mariza3099,
Thank you for visiting the HP Support Forums! To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at http://h30499.www3.hp.com/hpeb/
I hope this helps!
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

HP Laserjet Pro 200 M276nw printer is printing problem

Hi all,
I just purchased this new printer, set it up according to the installation instructions, all the pages are coming out with wide red splotches donw the center of every page. I've tried using the "Tools" menu to clean the printer heads and that didn't help. I tried setting the paper preference to "Plain" and that didn't help. Does anyone have any suggestions, before I bring this printer back to the store?
Thanks. Robb.

Welcome to the HP Forums RGrowdon,
I see by your post that the new printer is printing wide red splotches down the center of every page.
I can help you with this issue.
Inspect the toner cartridge for damage:
1. Remove the toner cartridge from the product and verify that the sealing tape has been removed.
2. Check the memory chip for damage.
3. Examine the surface of the imaging drum on the bottom of the toner cartridge.
CAUTION: Do not touch the roller (imaging drum) on the bottom of the cartridge.
Fingerprints on the imaging drum can cause print-quality problems.
4. If you see any scratches, fingerprints, toner on the drum or other damage on the imaging drum, replace the toner.
5. If the imaging drum does not appear to be damaged, rock the toner cartridge gently several times and reinstall it. Print a few pages to see if the problem has resolved.
I have provided a document for Troubleshooting Print Quality Issues.
Go through the steps to see if it will help resolve the issue.
Are these the original toners that shipped with the printer?
If the issue persists, then I would recommend to call HP Tech Support for further assistance to see what other options are available for you. Contact HP Worldwide.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LaserJet Pro 200 Color MFP M276nw: cannot install on Windows XP Professional 64-bit

Hi all,
I am trying to install (via USB) the printing driver for my HP LaserJet Pro 200 Color MFP M276nw printer, but my operating system is Windows XP Professional 64-bit, Service Pack 2. The installer stops with an error saying that the system is not supported. Are there any basic drivers available to fix this problem, or do I necessarily need to upgrade my OS?
Thank you,
Alessio

XP 64-bit is not supported. (see system requirements)
Now is a good time to consider a O/S upgrade because of the end of life come April/2014 for Windows XP.
Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
I am not a HP employee.

Unable to install the scanner on the HP LaserJet Pro 200 color MFP M276nw in windows 7 64 bit

HI
am unable to install the scanner on the HP LaserJet Pro 200 color MFP M276nw Drivers in windows 7 64 bit , after runing the setup ,the printer will finshing the installation process and and it will show that the HP Scan and HP fax failed.

Hi @Chembo ,
I see you're experiencing issues installing the printer software. I will do my best to assist you with this issue.
I would disable all the start up programs and temporarily turn off the Antivirus Software and any Real Time Scanning in the Antivirus Software also, to see if that is causing the issue. How to use MSCONFIG . Click on the Startup tab and click Disable all, Then click the Services tab and check Hide All Microsoft Services.
Restart the computer.
Disconnect the USB cable from the printer.
Run the uninstall from the CD.
Go start, computer, right click on the CD for the printer, left click open in a new window, double click on uninstall.
Make sure that the print spooler service is running.
Right-click Print Spooler, and then click Properties.
If the Startup type is set to Manual or Disabled, click the drop-down list, click Automatic, and then click Apply.
Under Service status, click Stop and then Start, and then click OK.
Run the installation again and don't connect the cable until prompted.
Test the printer.
Then you will have to go back and enable the Startup programs, Microsoft Services and turn the Antivirus Software back on again.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

LaserJet Pro 200 color MFP M276nw/ a code 79 service error turn off then on, on screen the product

I have an HP LaserJet Pro 200 color MFP M276nw. I keep getting a code 79 service error turn off then on, on screen the product

I have same problem - this doesn't help. Did you did something that worked?

Hp Laserjet pro 200 color MFP M276nw

Im having an issue with the installation of the software and the scanning of the printer. When i try to do a full install it goes well up to the part where i have to reconnect to usb port to my computer, at that point the installation starts to go very, very slow. When it get to 99% it gives me a fatal error saying i have to restart my computor and do the process again. i have done it multiple times with no success. I followed by going online and getting the drivers from HP and did the installations individually. I am finally able to print. When i go to scan a documents i only get 3 options on the printer: scan to usb, scan to network and scan to wireless. I dont have anyother options and i have downloaded the drivers for the scanner. I dont know what to do anymore.
Thank you

Hi @HPuser84,
I will do my best to help you be able to scan with the Laserjet pro 200 color MFP M276nw printer.
There are only 3 options from the printer to scan to, scanning to PC isn't a option with this model, if you want to scan from the computer, you would have to use the HP Scan Software on the computer.
I have provided a document for how to scan through the HP Software and from the printer's control panel.
Scan from Windows 7 With the Full Feature HP Software for HP LaserJet Multifunction Printers.
Scan From the Control Panel (Including Scan to Email, to a PDF, and to a Network Folder) for HP Lase...
If the scanning software and drivers still didn't fully install and you had the fatal error again, uninstall the software.
Disconnect the USB cable first. Uninstalling the Printer Software.
Then start the installation again, immediately follow the steps in this document after connecting the USB cable please.
A Fatal Error Displays During Software Installation. Disregard the printer model. This should allow the software to fully install properly.
Please let me know if you require any additional assistance.
Have a fantastic day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Fatal error on install Laserjet Pro 200 M276nw

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