Fatal error when importing Photoshop PSD files in Captivate 5.5 MAC

Hello,
I'm running Captivate 5.5 Trial on MAC OS X Snow Leopard. All of a sudden one of my PSD files started causing a fatal error when I try to import it into Captivate.
I tried resaving both captivate and PSD file, saving them under different names, restarting, etc.
What I get is "Fatal error occured, ... Restart Adobe Captivate..."
I've tried removing Preferences folder as well as clearing the cache.
Any help would be greatly appreciated...
Thanks

You can only open Cp 5.5 files with Cp 5.5.
There is no solution for opening these files in Cp 5 version.
May I ask, why did you not get a license of Cp 5.5?  It's been around for over 6 months now.

Similar Messages

  • When importing a PSD file to superimpose......

    .......when I superimpose it on a clip that is 1m54secs long, the PSD file shows(in the timeline) the full duration but only plays for 12 seconds and then disappears. When I look at the duration after import, it says 12 secs but when I amend the duration to 1min 54secs and try to superimpose, I get the error, insufficient content for edit.
    What am I doing wrong?
    Many thanks
    Mark

    Hi Mark,
    The reason for that to happen is that your still duration is set to 12 seconds. Yes you may see a long lasting clip ON THE TIMELINE when you use the "overimpose" option but FCP remembers that your preferences are set to 12 seconds.
    Hit Option+Q or go all the way up to the main menu>FCP>User Preferences then hit the editing tab and set still duration as you wish. Next re-import the still from file...and drag it from the browser directly onto the timeline (top track), finally drag the out point inwards if you wish to shorten the overimposed image. If you have set a greater still/clip duration you can drag the out point outwards too.
    G.

  • Error: When importing the WSDL file

    Hi Experts,
    I am getting the following error when i try to import the webservice.
    This is my webserive, I am trying to import the same, i trie in both the methods, WS and WS-Depreceated.
    http://xxx/ws/service.asmx?WSDL
    Please let me know, how to resolve the same.
    Error Thu Dec 31 14:47:10 EET 2009 Dec 31, 2009 2:47:10 PM          com.sap.ide.webdynpro.ui.service.ServicesUI          [Thread[main,5,main]] Error: Internal error
       Plugin name: Web Dynpro Model Editor
       Plugin ID  : com.sap.ide.webdynpro.modeleditor
       Class      : com.sap.ide.webdynpro.modeleditor.wizards.model.creation.PageRenameWS
       Method     : loadNameSpacesAndModelClasses
       Message    : Cannot load NameSpaces and ModelClasses
    Class Path: C:/Program Files/SAP/IDE/IDE70/eclipse/plugins/com.sap.tc.cmi_1.0.0/_cmi_api.jar;C:/Program Files/SAP/IDE/IDE70/eclipse/plugins/com.sap.exception_2.0.0/lib/exception.jar;C:/Program Files/SAP/IDE/IDE70/eclipse/plugins/com.sap.engine.webservices_2.0.0/lib/boot.jar;C:/Program Files/SAP/IDE/IDE70/eclipse/plugins/com.sap.engine.webservices_2.0.0/lib/iq-lib.jar;C:/Program Files/SAP/IDE/IDE70/eclipse/plugins/com.sap.engine.webservices_2.0.0/lib/util.jar;C:/Program Files/SAP/IDE/IDE70/eclipse/plugins/com.sap.engine.webservices_2.0.0/lib/webservices_lib.jar;C:/Program Files/SAP/IDE/IDE70/eclipse/plugins/com.sap.engine.webservices_2.0.0/lib/webservices.jar;C:/Program Files/SAP/IDE/IDE70/eclipse/plugins/com.sap.engine.webservices_2.0.0/lib/webservices_api.jar;C:/Program Files/SAP/IDE/IDE70/eclipse/plugins/com.sap.engine.webservices_2.0.0/lib/tc_sec_wssec_lib.jar;C:/Program Files/SAP/IDE/IDE70/eclipse/plugins/com.sap.dictionary.runtime_2.0.0/lib/SapDictionaryTypesRuntime.jar;C:/Program Files/SAP/IDE/IDE70/eclipse/plugins/com.sap.dictionary.services_2.0.0/lib/SapDictionaryTypeServices.jar;C:/Program Files/SAP/IDE/IDE70/eclipse/plugins/com.tssap.sap.libs.logging_2.0.0/lib/logging.jar;C:/Program Files/SAP/IDE/IDE70/eclipse/plugins/com.tssap.sap.libs.logging_2.0.0/lib/loggingStandard.jar;C:/Program Files/SAP/IDE/IDE70/eclipse/plugins/com.tssap.sap.libs.logging_2.0.0/lib/jARM.jar;C:/Program Files/SAP/IDE/IDE70/eclipse/plugins/com.tssap.sap.libs.xmltoolkit_2.0.0/lib/sapxmltoolkit.jar;C:/Program Files/SAP/IDE/IDE70/eclipse/plugins/com.sap.ext.libs.webservices_2.0.0/lib/activation.jar;C:/Program Files/SAP/IDE/IDE70/eclipse/plugins/com.sap.ext.libs.webservices_2.0.0/lib/jaxm-api.jar;C:/Program Files/SAP/IDE/IDE70/eclipse/plugins/com.sap.ext.libs.webservices_2.0.0/lib/saaj-api.jar;C:/Program Files/SAP/IDE/IDE70/eclipse/plugins/com.sap.ext.libs.webservices_2.0.0/lib/jaxrpc-api.jar;C:/Program Files/SAP/IDE/IDE70/eclipse/plugins/com.sap.ext.libs.webservices_2.0.0/lib/jnet.jar;C:/Program Files/SAP/IDE/IDE70/eclipse/plugins/com.sap.ext.libs.webservices_2.0.0/lib/jsse.jar;C:/Program Files/SAP/IDE/IDE70/eclipse/plugins/com.sap.ext.libs.webservices_2.0.0/lib/mail.jar;C:/Program Files/SAP/IDE/IDE70/eclipse/plugins/com.sap.tc.webdynpro.model.webservice_2.0.0/lib/_webdynpro_model_webservice.jar;
    Thanks & Regards,
    Palani

    Hi Palani,
    error is coz of build path error, if you are using old prjct then import the file in java build path.
    frm the error posted by you, error are coming frm the standard eclipse IDE folder i.e. :-C:/Program Files/SAP/IDE/IDE70/eclipse/plugins/com.sap.tc.cmi_1.0.0/_cmi_api.jar;.
    Pls go to the respective path and try to pick the jar file frm the project build path and rebuild the project.
    If not, den
    May be NWDS got corrupted, reinstall the NWDS....:)
    Hope this may help you..
    Deepak!!!

  • Error when Importing a txt file in FDM 11.1.2

    Hi,
    I'm getting the following error when I try to import a txt file in FDM. I want to load it in HFM
    Error: An error occurred importing the file.
    Detail: Data access error
    ** Begin FDM Runtime Error Log Entry [2010-10-18 13:07:03] **
    ERROR:
    Code............................................. -2147217900
    Description...................................... Data access error.
    Procedure........................................ clsImpProcessMgr.fLoadAndProcessFile
    Component........................................ upsWObjectsDM
    Version.......................................... 1112
    Thread........................................... 10836
    IDENTIFICATION:
    User............................................. admin
    Computer Name.................................... M0A1187649-2009
    App Name......................................... FDM_ONT
    Client App....................................... WebClient
    CONNECTION:
    Provider......................................... ORAOLEDB.ORACLE
    Data Server......................................
    Database Name.................................... orcl
    Trusted Connect.................................. False
    Connect Status.. Connection Open
    GLOBALS:
    Location......................................... OG
    Location ID...................................... 749
    Location Seg..................................... 3
    Category......................................... ACTUAL
    Category ID...................................... 13
    Period........................................... Mar - 2011
    Period ID........................................ 3/31/2011
    POV Local........................................ False
    Language......................................... 1033
    User Level....................................... 1
    All Partitions................................... True
    Is Auditor....................................... False

    To provide some clarity here, this resolved the issue for use also. The good news is that it should be relatively easy for anyone with FDM Workbench access to resolve this given the following information from the FDM DBA guide (http://docs.oracle.com/cd/E17236_01/epm.1112/fdm_dba.pdf):
    To modify the Oracle Work TablespaceName and Oracle Work Table Index
    TableSpaceName configuration settings:
    1 Launch Workbench, and log on to the FDM application.
    2 Select Tools > Configuration Settings.
    3 Select Options > Oracle Work TableSpaceName.
    4 In Name, enter the name of the tablespace, and click Save.
    5 Select Options > Oracle Work Table Index TableSpaceName.
    6 In Name, enter the name you entered in step 4, and click Save.
    7 Select Options > Oracle Work Table Bitmap Index Switch, and set the value to Off for Oracle 10g and Oracle 11g.
    8 Click Save.
    9 Click Close.
    Step 7 specifically resolves this issue.

  • Getting an error when Importing a security file

    Hi,
    Im struggling to import a security file into planning..this is the error i get
    Enter password: Tue Mar 30 09:30:53 SAST 2010 :: Validating the Secfile.txt...
    Tue Mar 30 09:30:53 SAST 2010 :: ---------------FILE NOT FOUND EXCEPTION COMING-------
    The server is running unix: I'm running the command from the directory where the ImportSecurity.sh utility is...I have also copied the secFlie.txt file into the same directory. But still get the same error.

    There is a slight issue with the unix versions
    If you use the exportsecurity utility it will create a file called :- secFile.txt
    When you use the importsecurity utility it looks for a file called :- Secfile.txt
    As it is case sensitive you have to update the exported secFile.txt
    Cheers
    John
    http://john-goodwin.blogspot.com/

  • Error when importing a .fxp file

    When I try to import a .fxp file, I get an error:
    An error occured when attempting to open the FXP file. Verify if any other applications are using this file or if the destination directory has writer permissions.
    Thank you for any help you can provide.

    This can happen when Flash Builder is unable to open the FXP file or its a bad archive. Can you open your workspace folder, look for .metadata folder and post the information in the .log file?

  • File Error when importing stock footage file

    I just ordered a quicktime stock footage clip and when I try to import it I get this message.
    ! File Error: 1 file(s) recognized, 0 access denied, 1 unknown.
    I imported 3 other files from the same place, same size, etc., fine, but then this came up. Any info would be so helpful because this is for a project due tomorrow.

    Click once on the clip. Now hit APPLE-I to GET INFO (also in FILE menu). This will tell you a lot of things, including what the codec of the clip is, and, at the bottom, what the PRIVELAGES are. Read/write, read only...stuff like that.
    Does the clip open in QUicktime?
    Shane

  • Any body else having issues importing Photoshop .psd files in 10.1.3?

    I used to load a .psd file into the timeline and as long as it was 8bit, RGB and all the layers were rasterized it worked like a charm. Now the individual layers do not show up, and it just loads .psd as normal images.
    Am i missing something?

    Yes I've tried it in 10.1.3. Looks like this
    Can you post a copy of the PSD file somewhere that it can be downloaded?
    Did you try trashing prefs though I don't see why it would effect this.

  • [iCal Server] Error when importing an .ics file received by e-mail

    Hi,
    I am setting up an iCal server.
    My SL server is member of my Active Directory with an extended schema.
    My SL server is also an OD master
    My AD users can connect to the iCal server, add events and delegates, send invites to each other without any issue.
    However, when I receive an ics file by email, and I try to add it to my agenda (using iCal), I get an error message on my iCal client :
    « HTTP/1.1 500 Internal Server Error »
    à l’opération CalDAVWriteEntityQueueableOperation.
    On the server, in the error.log, the following is generated : http://pastebin.com/YGQdSEqD
    On the server, in the access.log, the following is generated : http://pastebin.com/Ki0Gq50M
    As you can see here : http://pastebin.com/8rQrZLYV the specified folder exists and the permissions seems correct.
    Any idea ?

    Hi,
    I am setting up an iCal server.
    My SL server is member of my Active Directory with an extended schema.
    My SL server is also an OD master
    My AD users can connect to the iCal server, add events and delegates, send invites to each other without any issue.
    However, when I receive an ics file by email, and I try to add it to my agenda (using iCal), I get an error message on my iCal client :
    « HTTP/1.1 500 Internal Server Error »
    à l’opération CalDAVWriteEntityQueueableOperation.
    On the server, in the error.log, the following is generated : http://pastebin.com/YGQdSEqD
    On the server, in the access.log, the following is generated : http://pastebin.com/Ki0Gq50M
    As you can see here : http://pastebin.com/8rQrZLYV the specified folder exists and the permissions seems correct.
    Any idea ?

  • Error when importing Sample OBIEE Files using the IMPDP command

    I'm trying to follow the lengthy directions to create the Sample App, and I'm on page 7 of this installation guide:
    http://www.oracle.com/technetwork/middleware/bi-foundation/downloads/sampleapp107-deploymentguide-435786.pdf]description
    I've successfully completed the first 3 bullets on the page and I'm at the step of using the 'impdp' command to import data from the dmp file. The customized command I'm using is as follows:
    impdp sys/password@Eagle as sysdba directory=datapumpdir dumpfile=SASchemas.dmp version=11.2.0.0.0 schemas=BISAMPLE,OBIEE_NAVTEQ,BIFOD,BIBPM,DEV_ODI_REPO,ODI_STAGING LOGFILE=SASchemas_imp.log
    (Note that I'm using my actual password in place of 'password')
    Unfortunately, I keep getting the error: unknown command beginning "impdp sys/..." rest of line ignored'
    Why is this not working? I've checked the syntax very carefully.
    Thanks, John

    Whoops I was running this from the SQL Prompt and not the Dos Prompt... Never mind.

  • Error when export to .psd file?

    AI said "Not enough memory to save the file." when I export a general file to .psd fomat.
    I have 8GB physical memory & use i3 cpu, so I doubted that and start task manager to check and export again.
    almost these numbers:
    Physical Memory(MB)
    Total                    8109
    Cached               1890
    Available             56**
    Free                    39**
    Kernel Memory(MB)
    Paged               205
    Nonpaged          55
    I don't have a clue what's wrong there 

    i set them in this way
    Primary:     start up
    Secondary:     C:\
    It desn't work.   There is >50GB free space in my C disk.
    I think the software used scratch disk in case the physical memory ran out.
    And only a quater of memory was in used in my pc. so I don't see how this can solve the problem.
    thank you all the same.

  • Error when importing dae (Collada) file

    I am trying to add a 3D widget to an ibook in iBooks Author, but the Collada .dae 3D file won't work.
    I've tried with 2 different dae files coming from Maya :
         .1/      Maya => .fbx => FBXConverterUI => .dae
         .2/      Maya => .dae
    I don't know anything about 3D and got those files from our engineering department.
    What Maya export settings would be necessary to obtain a .dae file compatible with iBooks Author ?

    Having a similar issue. Importing a certain Collada file is crashing the program. Only happens to a specific object, because I've tried others and they embed fine.

  • Import error when importing .psd file created in Photoshop CS3

    I have a file that was created in Photoshop CS3. I am trying to import this file into Catalyst CS5, but I keep getting an input error. I created a file in Photoshop CS5 and I was able to import this .psd file successfully into catalyst. So I guess my question is this; Does Catalyst support .psd files created in Photoshop CS5 only? If this is the case, how can I convert the CS3 .psd to a CS5 .psd

    I am now building my files using photoshop CS5. A few challenges I have experienced while trying to import into Catalyst:
    - If I do a straight import into Catalyst, I loose all my colors in Catalyst. That is, catalyst imports all my vectors without any of the colors I had in Photoshop. My understanding is that Catalyst has libraries to support Photoshop files, so your import from Photoshop should not look any different in Catalyst.
    Work Around: I have had to rasterize / merged all my image layers for the different components I have built in Photoshop CS5. Then when I start the import process I click the Advanced button on the catalyst import dialog. From the advanced dialog, I have to flatten (to bitmap) all the images I intend to import.
    This process takes about two hours because I have a lot of components on the page.
    Is there something  I'm not doing right here? I'm not seeing the value add to Catalyst, if it's taking me this long to just import .psd files

  • Error when importing psd files into Premiere Pro

    I am using Adobe Premiere Pro CS4 and Photoshop CS4.  Whenever I attempt to import a psd file I get this error message:  "File format not supported".  I have tested it with different file sizes and properties.  My files are RGB and 8 bits/channel.  Is there any way to resolve this problem?  I am also using Adobe After Effects and importing psd files works great with it. 
    Thanks

    Welcome to the forum.
    The RGB and 8-bit take care of two possible causes, so thanks for getting those out of the way early on.
    Does the PSD file contain Layers? Are any of them mostly Transparent, with just a few pixels, such as a small logo? Those have created issues.
    What is the exact version of CS4, that you are running? Seems that there WAS an issue with PSD's in an earlier version, and that a later update fixed that.
    There is another element with PSD's, that has caused issues, but my feeble mind is suddenly blank on what that was about. Seems that Colin Brougham commented on it not that long ago. I'll see if I can drege up one of those threads, but you might aslo want to do a Search on "PrPro" and "PSD," though the forum Search might still be broken. Maybe Google, and also look for replies from Colin. I'll do the same too. IIRC, one had to Open the offending PSD in PS, and just do a Save_As with a short file name, and a short Path (not buried deeply inside a sub-folder structure), and all was good, but do not recall any other details at the moment. I would also eliminate any spaces in the new file name, just to eliminate any issue there - use the _ like in the old DOS days, though do not think that one had to adhere to the old 8.3 structure.
    Good luck,
    Hunt

  • When using external editor, iPhoto does not re-import the .psd file

    Hi,
    I've just started using Photoshop Elements 6 as a more advanced editor in iPhoto. When I do the 'External Edits' wihtout adding layers etc. and re-save as a JPEG then the photo will re-appear in iPhoto as the edited file.
    However if I do the external edit and add layers then save as a .PSD, then the file does not update.. I have to save the .PSD file in a desktop folder then import the file after.
    Is there anyway to force iPhoto to pick up the .PSD automatically after an update if I save it to the iPhoto library?
    Thanks,
    Glyn

    Glyn:
    The folllowing might be of some help:
    Using Photoshop (or Photoshop Elements) as Your Editor of Choice in iPhoto.
    1 - select Photoshop as your editor of choice in iPhoto's General Preference Section's under the "Edit photo:" menu.
    2 - double click on the thumbnail in iPhoto to open it in Photoshop. When you're finished editing click on the Save button. If you immediately get the JPEG Options window make your selection (Baseline standard seems to be the most compatible jpeg format) and click on the OK button. Your done.
    3 - however, if you get the navigation window that indicates that PS wants to save it as a PS formatted file. You'll need to either select JPEG from the menu and save (top image) or click on the desktop in the Navigation window (bottom image) and save it to the desktop for importing as a new photo.
    This method will let iPhoto know that the photo has been editied and will update the thumbnail file to reflect the edit..
    NOTE: With Photoshop Elements 6 the Saving File preferences should be configured: "On First Save: Save Over Current File". Also I suggest the Maximize PSD File Compatabilty be set to Always.
    If you want to use both iPhoto's editing mode and PS without having to go back and forth to the Preference pane, once you've selected PS as your editor of choice, reset the Preferences back to "Open in main window". That will let you either edit in iPhoto (double click on the thumbnail) or in PS (Control-click on the thumbnail and seledt "Edit in external editor" in the Contextual menu). This way you get the best of both worlds
    2 - double click on the thumbnail in iPhoto to open it in Photoshop. When you're finished editing click on the Save button. If you immediately get the JPEG Options window make your selection (Baseline standard seems to be the most compatible jpeg format) and click on the OK button. Your done.
    3 - however, if you get the navigation window that indicates that PS wants to save it as a PS formatted file. You'll need to either select JPEG from the menu and save (top image) or click on the desktop in the Navigation window (bottom image) and save it to the desktop for importing as a new photo.
    This method will let iPhoto know that the photo has been editied and will update the thumbnail file to reflect the edit..
    If you import a psd file initially then you can edit it via the external editor, with or without layers, and do a normal save and iPhoto will recognize the changes.

Maybe you are looking for

  • HT4759 how do I find my ipod that was stolen?

    how do I find my ipod gen 5 that was stolen? I regestered the ipod as usual, and have the serial number.

  • How was this done - movable shape that changes percentage

    I saw a presentation that had a pointer that the user could smoothly drag along a horizontal line, and when moving the pointer, the percentage underneath the pointer automatically changed. The pointer can be moved horizontally along the line, but can

  • Random OMF's Exist but not Active...

    After a full database incomplete recovery 2 days ago, we have 3 Oracle-Managed Files hanging out in a directory that didn't exist before. Our structure looks like this: /opt/oradata/ITNETDB/ctl01 /opt/oradata/ITNETDB/ctl02 /opt/oradata/ITNETDB/ctl03

  • Profit Center Substitution issue in FI Invoice/JE

    Hi, I have one question and just wanted to check if you can help: We want to have All types of expense postings - e.g. journal entries etc.with cost object like WBS, cost center should be posted with PC from the SKU master and not from the cost objec

  • Unable to sync pictures.

    Hi I bought a new laptop and iv transferred all the data from my previous one to my new laptop. When I tried to sync my iPod touch with the new iTunes, I could sync the entire music library but only a few of my pictures. Only a few of the albums have