FATAL Error...  When trying to remove Apple Mobile Device Support (AMDS).

FATAL Error... When trying to remove Apple Mobile Device Support (AMDS) on my windows xp. I tried to update iTunes to update my iPhone software and it told me to uninstall iTunes and AMDS for a newer version. Now I get a fatal error and I can't sync my phone. What should I do?

FATAL Error... When trying to remove Apple Mobile Device Support (AMDS) on my windows xp.
We've made some progress with some of those in recent days, Stop. It looks like (with some of them), the trouble is caused by trouble with the HKEYCURRENTUSER registry keys associated with your usual XP user account.
If that's what is afoot, the following technique may be of some assistance.
Head into your User Accounts control panel and create a new user account with full administrative rights. Log out of your normal account and log into the new account. (Don't use fast user switching to move between accounts.)
Inside the new account, head into your Add or Remove Programs control panel, and attempt to uninstall AMDS from there.
Does the uninstall go through without the fatal error in the new user account?
If so, *staying in the new user account,* do a complete uninstall of iTunes and related componentry as per:
[Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP|http://support.apple.com/kb/HT1925]
(You'll need, in particular, to do the reinstall of iTunes from inside the new account. Experience of the last two cases of this indicates that if you try the reinstall from inside the usual user account, AMDS just silently fails to install.)
If everything seems to have reinstalled correctly, log out of the new account, and log back into your usual account. Try launching iTunes in your usual account. Does it launch properly in there now?

Similar Messages

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    That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
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    Try using the fixit from the following Microsoft document to remove Apple Mobile Device Support:
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    I tried to run an upgrade for iTunes and had problems so I've uninstalled iTunes and all other components without a hitch but I keep getting a Fatal Error message telling me it's druing installation.
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  • HT1925 Cannot remove Apple Mobile Device Support from Control Panel

    I am trying to reinstall iTunes.  Followed all instructions but still cannot remove Apple Mobile Device Support from the Control Panel. Help.

    Ad2Mollie wrote:
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  • Error when installing itunes "service 'Apple Mobile Device' failed to start."

    I don't know what to do about this error message.  iTunes appears to finish loading, but then won't launch.
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    http://support.apple.com/kb/TS1567
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  • HT1923 I can not remove Apple mobile devices support although I follow the sequence?

    While updating itunes I got an error message for "C runtime". After several atempts I decided to remove the itune and reinstall it, but the component " Apple mobile Devices support" did not uninstall ? I can not install itunes. What can be done?

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