Fatal Error when updating to 4.5

I have a blackberry pearl 8130.  I tried updating to v 4.5 and it started normal then I got a fatal error occurred, update not completed message and now I have no power to my blackberry.  I tried reloading without battery but it didn't work...
Can anyone help?

Hi and welcome to the forums.
You are going to have to wipe the device and reload the OS.
You upgraded to a version that wasn't released by your carrier.
I think the most local way to proceed is  to restore your phone
using the Device OS version supported by your carrier. That way
you know the software works, because you ran it before the way
they have been delaying the new OS release, you will at least have a
working phone until they do.
That's just my opinion, it's your money.
Because we don't know why it failed I think we should try this;
Remove the desktop software form your PC with this link:
http://www.blackberry.com/btsc/search.do?cmd=displ​ayKC&docType=kc&externalId=KB02206&sliceId=SAL_Pub​...
Cold boot the PC and reinstall the desktop software you used before.
Download whichever OS you decide on and make sure it's recognized by
the desktop software, Follows the steps in the link and you should be good to go.
 http://www.blackberry.com/btsc/search.do?cmd=displ​ayKC&docType=kc&externalId=KB11017&sliceId=SAL_Pub​...
Use the following procedure to reload your device. You are probably going to have to try
getting the device recognized a couple times,
http://www.blackberry.com/btsc/search.do?cmd=displ​ayKC&docType=kc&externalId=KB11320&sliceId=SAL_Pub​...
Let me know how it goes!
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Similar Messages

  • Desktop manager- fatal error when updating OS BOLD 9000

    Hi guys a few days back my girlfriend entered my password wrong and my blackberry wiped itself, I downloaded bbsak and wiped the phone, and wiped it again with JL_Cmder, it says reload software 507, when I go onto application manager and select update it tells me "fatal error has occurred while updating devices software. Please try again", bbsak also wont load the OS it tells me "the application loader wizard requires that the blackberry device manager needs to be installed", but it is installed on my PC, and when I go to C:\Program Files\Common Files\Research In Motion\AppLoader and select loader it gives me the same error as when I try loading the OS from bbsak, I am running windows XP service pack 2 and desktop manager v5.0.1, and I have OS 4.6 and the latest version 5.0  please help guys, thanks, I will appreciate any help possible

    Hey Varushen,
    Welcome to the BlackBerry Support Community Forums.
    I would suggest try to reload the software by going to www.blackberry.com/update 
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

  • Fatal error when updating

    Hi I've just updated itunes and ipod to the latest version , itunes is fine ,
    ipod is far from fine
    this is the sequence of events :
    updated itunes , restarted comp
    updated ipod ,restarted comp
    tried to update songs on ipod via itunes ,got the exclamation mark and folder icon ,
    resetting didn't work had to restore instead (now lost over 50 songs purchased on another comp),
    now get the menu with a totally cleaned out ipod ,blank sheet nothing ,nada ,
    plug back into comp to update songs ,a box appears saying i have register my ipod ,so i do as i'm told like a good customer ,
    after when i drag my library into my ipod a windows fatal error box appears saying it is unable to write to or read from disk , this has happened several times ,
    i've reinstalled itunes and the ipod software update more than once following the correct procedure ,it's just over a year old and has worked perfectly always until this update , does anyone have a similar prob or even a solution ?
    thanks

    I've noticed that the format on my ipod is FAT32 and on my comp operating system it's NTFS ,could this be the problem ? if so how do i change my ipod to NTFS?
    i tried to do a chkdsk on the ipod and it couldn't complete because of the file system ,said it could send me to the update software that could correct that , so went to the same apple box that only gives the option of restoring it then says "firmware update failure ...disk write error"

  • Fatal error when updating Payload with Java hw Worklist API

    Hi all,
    I am receiving an error when I want to update some non-String-type fields
    of a task payload. I access the fields in the payload with facade-classes, generated by Schemac.
    The fact is that I can read all the payload fields, but when I try to set values in non-String typed fields of the payload I'm getting a run-time error:
    java.lang.NullPointerException at EDU.oswego.cs.dl.util.concurrent.ConcurrentReaderHashMap.hash(ConcurrentReaderHashMap.java:308) at EDU.oswego.cs.dl.util.concurrent.ConcurrentReaderHashMap.get(ConcurrentReaderHashMap.java:427) at org.collaxa.thirdparty.dom4j.tree.NamespaceCache.get(NamespaceCache.java:82) at org.collaxa.thirdparty.dom4j.Namespace.get(Namespace.java:60) at com.collaxa.cube.xml.dom.DOMUtil.createElement(DOMUtil.java:382) at com.collaxa.cube.xml.dom.DOMUtil.createElement(DOMUtil.java:350) at com.collaxa.cube.xml.BaseFacade.setChildElementValue(BaseFacade.java:323) at nl.nak.www.ns.vocht.Userpayload.setAge(Userpayload.java:327) at nl.nak.gui.action.ProcessTaskAction.execute(ProcessTaskAction.java:107) at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482) at nl.nak.gui.custom.CustomActionServlet.process(CustomActionServlet.java:35) at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525) at javax.servlet.http.HttpServlet.service(HttpServlet.java:760) at javax.servlet.http.HttpServlet.service(HttpServlet.java:853) at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:810) at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:322) at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:790) at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:270) at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:112) at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:192) at java.lang.Thread.run(Thread.java:534)
    My XSD file for the payload looks like this:
    <schema xmlns="http://www.w3.org/2001/XMLSchema" targetNamespace="http://www.comp.nl/ns/vocht"
         xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:tns="http://www.comp.nl/ns/vocht">
    <element name="userpayload">
    <complexType>
    <sequence>
    <element name="name" type="xsd:string" />
    <element name="lastname" type="xsd:string" />
    <element name="age" type="xsd:int" />
    <element name="amount" type="xsd:decimal"
    </complexType>
    </element>
    </schema>
    The code where I make a connection to the
    WorkList service and how I retrieve the payload is listed below.
    Note that a specific task is set in the Session at in a previous step:
    try{
    String user="jcooper";
    String password="welcome";
    //maak een verbinding
    RemoteWorklistServiceClient client = new RemoteWorklistServiceClient();
    client.init();
    out.println("connectie geinitialiseerd");
    //authenticatie
    IWorklistContext ctx = client.authenticateUser(user, password);
    Userpayload ut = (Userpayload) UserpayloadFactory.createFacade(payload);
    ut.setName("tom");
    ut.setLastname("Cooper");
    //EXCEPTION THROWN HERE
    ut.setAge(1);
    ut.setAmount(new BigDecimal(2));
    taak.setPayload(ut.getRootElement());
    String action = "DONE";
    client.customTaskOperation(ctx, taak.getTaskId(), action);
    out.println("taak geapproved :: "+payload.toString())
    return null;
    catch(Exception e)
    //PRINT DEBUG INFORMATIE
    e.printStackTrace(new PrintWriter(out));
    sp.addActionError(errors,"nl.nak.view.standaard.errors.system",null);
    saveErrors(request,errors);
    return null; //mapping.findForward("failure");
    At run-time the null-pointer exception is thrown when the Age field is set.
    Can anynone help me with this problem?
    Thanks in advance!
    Tom Hofte
    Message was edited by:
    [email protected]

    If it is a stored procedure, the action should be EXECUTE and not UPDATE and the structure should be similar to this:
    <StatementName5>
    <storedProcedureName action=u201D EXECUTEu201D>
        <table>realStoredProcedureeName</table>
    <param1 [isInput=u201Dtrueu201D] [isOutput=true] type=SQLDatatype>val1</param1>
    </storedProcedureName > 
      </StatementName5>
    From help.sap
    Regards,
    Prateek

  • Fatal error when updating to BB 4.5 on Curve 8310 w AT&T

    I tried twice to download the new version 4.5 to my device, but both times during the backup phase of the update, I got a fatal error and it stopped.  anyone have the solution or has this happened to you?

    I had the same problem with a curve and a pearl. I found that you have to install the old version in order to get the phone to work again. I brought both back to AT&T and got new phones. I then followed the instructions and upgraded to 4.5. It worked fine and I like the upgrade. Both new phones upgraded with no problems. If your phone is like mine there is something wrong with the phone. I had no problems with the new phones.

  • Update Operation Fatal Error when installing Technical Preview Build 10041 Upgrade

    I posted this in the Microsoft Community forums and was redirected here.
    Below is the original post (URL: http://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_install/update-operation-fatal-error-when-installing/6eaff1b9-0223-4357-afc8-884382590e82 )
    Hello,
    In trying to perform an upgrade install of the Windows 10 Technical Preview Build 10041 (as is the latest available for direct download as of my writing), I am running into a problem I cannot find mention of anywhere else on the web.
    I fall into two categories with regards to this build: A) Product tester who actually needs to test application performance under Windows 10 on bare metal, B) Semi-crazy techie who loves using (usable) beta software as his primary environment ;)
    so it is rather important to me that I get this working on my machine in some non-virtualized respect. I am reluctant to do a full/fresh install if installation problems are happening, because my Windows 8 product key has been f***ed up from the
    start (likely some random database corruption) and I've had to utilize phone support to get around an "unknown error" the last two times I've had to use it. So, for fear of that key completely crapping out on me, I don't want to move to Win10 unless
    I'm confident it will install and I can stick with it (for better or worse) through the end. Problems within the Preview after I install it I can deal with.
    So, I first tried to install the Preview through the standard Windows Update method. The installer took about 7 hours (but from reading lots of internet discussions, stupidly long install times in that range seem to be a common problem with
    this builds separate from it actually failing). During the reboot between the "Setting up Devices" (Or is it Setting up Drivers? I forget) and "Taking Care of a Few More Things" (Again, possibly paraphrased), for about a split second, underneath
    the Windows logo and throbber, some error like this appeared:
    Fatal Error Performing Update Operation # of ##: ERROR CODE
    It only appeared for a fraction of a second, and I had no chance of reading the precise numbers or error.
    However, the installer then seemed to continue, and went until the main circle was at 100%. As soon as 100% hit, however, the screen went black for something like 30min. Then, I briefly saw "Attempting to recover installation" before "Restoring
    your previous version of Windows." And I was, quite impressively considering how far along that installer was, back in Windows 8.1 completely unharmed.
    I tried again by burning an ISO and doing a disc upgrade install. I let that one run overnight and was asleep for the error, but I was back in Win8.1 in the morning, so I can only assume a similar thing happened there.
    As for my system specs, I'm running on a MacBook Pro 9,1 under Boot Camp. I am upgrading from Windows 8.1.2 Pro with Media Center. I have found other online accounts of people quite successfully installing Windows 10 on Macs, so that isn't the issue.
    Does anyone have any clue as to what this error might have been/be, and how I might fix it? Or at least have it on good authority that a fresh installation would be unaffected (meaning it's software-related)? If not, I can try installing to a VHD,
    which would at least let me product test on bare metal, but wouldn't have the harddrive space to be my daily driver and would probably only get used occasionally.
    Thanks in advance to anyone who can help!
    So far, I have the yet-to-be-tried idea of a clean boot prior to installation.
    If anyone here has any more specific ideas, lemme hear 'em.
    Thanks!

    To the individual who proposed this as an answer to my problem: It's not even applicable. I specifically stated that I was trying to avoid doing a clean installation (at least without knowing more about the problem at hand). An answer saying to do the thing
    you're trying to avoid doing is not an answer. You can see my last reply for the current status of this issue. 6-8 hour blocks of time in which I can't use my computer (as is required to install build 10041) aren't super common for me, but I haven't abandoned
    this thread. There have simply been no more updates. If your motivation as a mod was that you simply don't like there being unanswered threads on this forum, then perhaps you could attempt to contribute rather than arbitrarily marking the first reply as an
    answer.
    I will continue to update this thread as I try new things and get more information.
    Thank you.

  • HT1926 Trying to repair a botched ITunes update, following dicrections, keep getting "fatal error" when removing Apple Mobile Device Support. Can't get past this step to reinstall. Any advice? Thanks!

    Trying to repair a botched ITunes update, following dicrections, keep getting "fatal error" when removing Apple Mobile Device Support. Can't get past this step to reinstall. Any advice? Thanks!

    Hey there!
    I've spent the best part of the day unpicking this huge mess from the upgrade I completed last night - what a nightmare. I followed a tonne of advice - [actaully, this link was really helpful to me]: http://pcsupport.about.com/od/findbyerrormessage/a/msvcr80-dll-not-found-missing -error.htm however, I still could not fix the **** thing - and that was following basically a day of uninstalling, installing etc.
    In the end - I completed a system restore taking my computer back about five days, and just ignoring the new upgrade with itunes until they can get this fixed.
    I hope that this might work for you and anyone else reading this. It nearly drove me to drink [!]. I seemed to get past one error message and have it replaced by another - so the system restore was basically the last resort.
    Good luck - !

  • Error when updating Playbook OS version via Blackberry Desktop Manager

    Greeting,
    I have a batch of old playbooks which having the stack charging issue, but I found that I can update the OS to the newest version (2.1.0.1917) via Blackberry Desktop Manager, then the charging algorithm will be changed to the updated one and go over this dead battery issue. I was able to do so successfully in the past week smoothly on several devices.
    But since this Monday, the Desktop Manager is saying "An updated Blackberry Desktop Software component must be installed before you can continue" when downloading the Desktop software and will appear "There was an error updating your software, an error has occurred while downloading the Blackberry Desktop Software.Please try again." and preventing the process. Seems there are some change on the server side starting this week which has caused this problem, but there's no error code to locate the exact issue.
    I tried on 2 different computers as well as completed uninstalling and re-installing the Desktop manager, also tried to disable the automatic update as been advised in some threads. So no clue how to deal with it for now. It will be highly appreciate if some one can share some idea.
    I've attached the step by step screenshots for reference, where you can find here:
    http://forums.crackberry.com/blackberry-playbook-f222/error-when-updating-playbook-os-version-via-bl...
    Thanks,

    BLock wrote:
    Sorry I can not help you with your problem but perhaps you can help me.  
    Can you advise where I can find info on "disable the automatic update"?
    just ignore the update if you dont want it on the playbook
    for reloading the OS
    First I would like you to do a Back Up of your PlayBook using your computer and BlackBerry Desktop Software.
    This can be downloaded for free from http://us.blackberry.com/apps-software/desktop/
    After the Back Up is complete I need you to unplug your PlayBook and then push and hold down the Power Button until the unit Force Powers Off.
    Now, while Desktop Software is still open on your computer and the PlayBook Powered Off, Connect the PlayBook to your computer.
    You should see and error screen from Desktop Software pop up that has the options to Retry, Update, or Cancel.
    QUICKLY choose the Update option.
    This will erase all the information off of your PlayBook and Re-Write the Software back onto it. Once it's complete your PlayBook will need to go back through the setup wizard, and you can then perform a restore using Desktop Software to return your information. The only thing that won't come back after the restore are the apps that you downloaded from App World but they can be easily Re-Installed using the My World feature in App World.
    Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
    Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
    BESAdmin's, please make a signature with your BES environment info.
    SIM Free BlackBerry Unlocking FAQ
    Follow me on Twitter @knottyrope
    Want to thank me? Buy my KnottyRope App here
    BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

  • Error Loading Hierarchy Error when updating Idocs in Source System

    Hello  Friends,
         I am loading  hierarchy data  using Info pac into  0FUNDS_CTR . I have selected  a hierarchy under hierarchy selections tab  in the Info pac .
    All Partner profiles in WE20 seems OK .   But When I loaded data , throwing errrr message  as below
    Error when updating Idocs in Source System
    Diagnosis
    Errors have been reported in Source System during IDoc update:
    System Response
    Some IDocs have error status.
    Procedure
    Check the IDocs in Source System . You do this using the extraction monitor.
    Error handling:
    How you resolve the errors depends on the error message you get.
    When I checked in TC WE05 says that  IDoc: 0000000000355113 Status: Error during syntax check of IDoc (outbound) with status 26 .
    Please advice .
    Many thanks

    Hi  Krishna4bi,
    Actually we will monitor idoc status in BD87 in SAP BI As well ECC , while extracting the data from source sytem  if any idoc struck we will manually process in BD87 , But you are telling that while loading the datasource the error occurred , so please check once in ECC side . Otherwise see how many packets are still process, make it red that infopackage and do manually update.
    Hope it helps,
    By,
    Praveen Yagnamurthy,
    SAP BI Consultant,
    Blue Marlin Systems-INDIA.
    http://bluemarlinsys.com/bi.

  • Error when updating Idocs in Source System - Urgent

    Hi Team,
    When i was loading the data from SAP R/3 to BW, i was facing the error "Error when updating Idocs in Source System" (0 From 0 Records).
    When i check in the Environment>Transaction RFC->In the Source System, it was displaying the error--
    <b>" Import container contains errors (are any obligato) in the Function Module: IDOC_ERROR_WORKFLOW_START_R".</b>
    Can any one please help me to solve this error.
    This is am Urgent requirement for me to deliver.
    Thanks & Best Regards,
    Venkata.

    Hello VenkaTa,
    How r u ?
    The workflow settings are not proper it seems. Ask the BASIS people to correct the Work Flow Settings. Then try Updating the IDOCs manually.
    Also check the Inbound and outbound IDOCs in the Source system. The outbound should contain some warnings or errors.
    Best Regards....
    Sankar Kumar
    +91 98403 47141

  • Error when updating Idocs in Source System

    Hi All,
    We did a recent copy from QAS to DEV,after which am unable to run my process chains ,the load status still showin yellow signal,whereas job is getting finished but am unable to load datas to the targets. Am getting the following error message when i see the display message in process chain.
    System Response
    Some IDocs have error status.
    Procedure
    Check the IDocs in Source System . You do this using the extraction monitor.
    Error handling:
    How you resolve the errors depends on the error message you get.
    Error when updating Idocs in Source System     
    Could anyone please let me know what can be done ?
    Thanks
    con

    Hello All,
    I have same problem but its RESOLVED by the following process.
    Step - 1
    execute  the Function module "SCP_LANGUAGES_IN_INSTANCE".  It may or maynot give some output. Just note if it give the output
    Step - 2
    in Transaction SE38 execute the program "RSCPINST".
    Just Click on the Activate button (dont select anything).
    Step - 3
    Again do the same thing specified in Step - 1.  Now it will give the output saying that Language is DE.
    So by the above procedure my issue is been resolved.
    Regards
    Sankar

  • Error when updating

    I get an error when updating. The message states,
    Adobe Photoshop Elements 12.1 update
    There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
    Photoshop Camera Raw 8.5
    There was an error downloading this update. Please quit and try again later. Error Code: U43M1U49
    Do you know what causes this issue?

    Please see- https://helpx.adobe.com/photoshop-elements/kb/elements-12-1-update-error.html
    This error code occurs when multiple instances of Updater are open. Please refer to following forum link for more details: http://forums.adobe.com/message/4913117#4913117#4913117
    Thanks
    Andaleeb

  • Fatal error when importing Photoshop PSD files in Captivate 5.5 MAC

    Hello,
    I'm running Captivate 5.5 Trial on MAC OS X Snow Leopard. All of a sudden one of my PSD files started causing a fatal error when I try to import it into Captivate.
    I tried resaving both captivate and PSD file, saving them under different names, restarting, etc.
    What I get is "Fatal error occured, ... Restart Adobe Captivate..."
    I've tried removing Preferences folder as well as clearing the cache.
    Any help would be greatly appreciated...
    Thanks

    You can only open Cp 5.5 files with Cp 5.5.
    There is no solution for opening these files in Cp 5 version.
    May I ask, why did you not get a license of Cp 5.5?  It's been around for over 6 months now.

  • Error when updating! Help please!!

    I've been having a problem with the artwork updating on my 5th iPod. I kept getting an error when updating in iTunes whenever I added artwork to songs. So I was told to go into iTunes and go under iPod options and UNCHECK the box to display the artwork on my iPod. Then click okay. Then, go back into it and CHECK the box TO display the artwork and I get an error; "..Unknown Error occurred (-50)". Same error. And yes I have pressed the center button on my iPod to scroll through the different things. And I have restarted the program and computer. Tried disconnecting hte iPod, closing the program, restarting computer, restarting iTunes and reconnecting iPod and every combination of the steps (I've done many searches on this subject here) and same result. I've tried other different things but it all ends up to this error. Can some one please help me
      Windows XP Pro  

    Hi Melophage,
    I managed to do a OS X Recovery Reboot by restarting my computer and holding down Command and 'R'. I reinstalled OS X, and now my computer is working again.
    However I'm going to take my computer into the Genius bar for review.
    I have a Macbook Pro from 2012 (with a 2.6 GHz Intel Core i7 Processor) and was attempting to update OS X (I think Version 10.8.5).
    Many thanks for your message.

  • Fatal error when I open Itunes and Quick time.

    EventType : BEX P1 : QuickTimePlayer.exe P2 : 7.4.5.67 P3 : 47edaedf
    P4 : QuickTimePlayer.exe P5 : 7.4.5.67 P6 : 47edaedf P7 : 0000130d
    P8 : c0000409 P9 : 00000000
    cant uninstall quick time gives fatal error, stems from same error when I try to open Itunes.

    Checking on a possible cause of similar symptoms. Have you ever install an ACE or K-Lite Mega Codec pack, a copy of QT Alternative or QT Lite, or a copy of Storm Codec on that PC?
    (Checking on this because those programs, and some others, can install "QuickTime" componentry on the PC that can break a copy of the QuickTime on the PC, and as a consequence break iTunes. The "fatal error" when attempting to uninstall QuickTime is often a symptom of that, too.)

Maybe you are looking for

  • How do I use my Email facility

    I am a new Blackberry user and being of advanced years find some of the new technology difficult to understand.  I have now posted 3 questions on this forum and have been delighted with the help I have received. My 4th question is as follows: I have

  • Payment type in account setting not done

    Payment type in account setting not done

  • Unable to understand the concept of Primary Key in EJB

    hi, please help me in understanding the concept of Primary Key. For each and every entity bean represents a data base row. i think it is correct. if multiple users are accessing the same data base row, there will be different primary key for each and

  • What is the "24" badge at the bottom left of a clip?

    I'm new to iMovie '11, and noticed the little "24" stamp, shown below, which recently appeared on one of my clips, and can't figure out how it got there/what I did to put it there/what it means. It's not click-able. And I've searched the iMovie help,

  • Encode and Decode the Image

    Hi, I have a requirement like to encode the image(anyone of type:-jpg.gif) byte Array and placed into XML file. I can use this xml file as datasource in BIRT,decode the byte data and bind to Image. so I need to encode and decode the Image with predef