FATAL HARDWARE ERROR

My daughter has a new G4 that I tried to run a disk repair on after it started crashing continously. All that came up was: If the drive has not failed completely back up as much data as you can and then replace it with a working drive:....geesh!! Already...I know this is under repair still but is this really a hardware or a software problem and would something like this be under warranty still? She thought at first it might be a virus but couldn't seem to download any because we kept freezing up everytime we tried to. Any help?

Well, first of all you don't have a virus, if you do, it would be the first reported virus for OSX (in other words its very unlikely).
Have you tried booting from your iBooks install disk? If not do so (hold the "C" key at boot), and launch disk utility from it and try to do the repair.

Similar Messages

  • Is a Disk Utility "fatal hardware Error" Always fatal?

    Help!
    I'm traveling for the next four weeks and have my lap top with me to do work.
    Last night I was working fine on my computer when all of a sudden Photoshop wouldn't open files right. I quite out of Photoshop (slow)
    Then tried to quit out of everything else (slow) and finally shut down holding the Power button down. I waited a few minutes and tried to reboot.
    It was REALLY slow starting back up. (about 15 to 20 minutes). I held the Power key down to turn it off and left it overnight hoping it would figure itself out by morning.
    This am the same start up problem happened. I finally got it opened and manuvered to Disk Utility.
    IT GAVE ME THIS MESSAGE
    This drive has reported a Fatal Hardware Error to Disk utility.
    If the drive has not failed completely, Back up as much as you can and
    then replace it with a working drive.
    HERE IS WHAT I DID EARLIER IN THE EVENING THAT I THINK MADE IT WACKY.
    I hadn't installed SUITCASE X1 yet and was using the program Font Book that comes with the computer. It wasn't satifactory so I went ahead and installed Suitcase X1.
    FONT BOOK kept showing a ton of open faces.
    I carefully (or so I thought) went through Font Books "All fonts" window and got rid of fonts that I didn't see in the system fonts folder. (I think this is where I really may have screwed up)
    FYI I am a graphic designer and use many fonts.
    I store all the design fonts in a folder in USERS > SHARED> FONTS
    I directed SUITCASE to "Manage system fonts"
    Every thing was working fine for a few hours.
    I was working in QUARK 6 easily and listening to a Podcast. No problems.
    When I went to open PHOTOSHOP, it (Photoshop) started running very slow.
    and all the things I mentioned above started to happen.
    I have the OS10.4 install disk with me so I tried to boot from it.
    (I thought maybe it had a utility on it to help fix things or maybe I could copy any important fonts that I accidently trased
    (btw do you hold down OPTION C to boot from a CD or APPLE C?
    I tried them all)
    I couldn't get it to boot from the CD
    Have I really wrecked my computer?
    Do we think it's a font problem.
    Can I fix it. I'm at the beach in NC and there's no techys around!!!!
    I am currently typing this email on the laptop so it's not completely dead.
    Just super slow and threatening to die.
    What should I do??!!!
    Did I mention today is my birthday?
    PowerbookG4   Mac OS X (10.4.6)  

    It's either OPTION or C. Unfortunately, the Install CD doesn't give you much access to file operations (no Finder) as Mac OS 9 and earlier did.
    If you could start it in Target Disk Mode and mount the drive on another Mac, or boot it from an external drive with a Mac OS X installation on it you could try to recover files that aren't already backed up.

  • Disk Utility is reporting a fatal hardware error-S.M.A.R.T. status failing. Is there hope?

    OS 10.5.8 on a 1.8 GHz Power PC G5. Installed Western Digital WD1002FAEX as a second internal hard drive. I also installd the jumper needed to slow HD down for this computer. Initialized and formated the HD was able to back up a large iPhoto file and am still able to acceass the file from the new HD. Now Disk Utility is reporting a fatal hardware error-S.M.A.R.T. status failing. Is there hope?

    Is that on your first drive or the new one???
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  • Disk Utility Reporting Fatal Hardware Error

    Hello all,
    I woke up this morning to the flashing folder with a question mark in it on my MacBook. I know that that means the system can't find the OS so I assumed that my hard drive had magically failed overnight. So I turned my computer off and then rebooted and everything loaded properly. I went into Disk Utility and my main hard drive that has OS X on it is highlighted in red and when I click on it, Disk Utility only displays "This drive has reported a fatal hardware error to Disk Utility. If the drive has not failed completely, back up as much data as you can and then replace it with a working drive."
    I have noticed EXTREMELY sluggish performance by my computer in these past two days which has required me to force quit programs and force shut down the system more times than I've had to in the whole time I've had this computer. Could this be a side effect of the failing drive?
    I'm backing everything up right now, but I'm wondering how accurate Disk Utility is. The drive that I have in here is a non-Apple-installed 250 GB Western Digital that's been in here for nearly a year. Is it possible that the drive is failing beyond repair already? If so, is there any way to see the full extent of the damage and attempt to repair it before I go out and buy a new hard drive to replace it with?
    Thanks for all the help and the fast responses!

    Mateo wrote:
    Hello all,
    I woke up this morning to the flashing folder with a question mark in it on my MacBook. I know that that means the system can't find the OS so I assumed that my hard drive had magically failed overnight. So I turned my computer off and then rebooted and everything loaded properly. I went into Disk Utility and my main hard drive that has OS X on it is highlighted in red and when I click on it, Disk Utility only displays "This drive has reported a fatal hardware error to Disk Utility. If the drive has not failed completely, back up as much data as you can and then replace it with a working drive."
    I have noticed EXTREMELY sluggish performance by my computer in these past two days which has required me to force quit programs and force shut down the system more times than I've had to in the whole time I've had this computer. Could this be a side effect of the failing drive?
    yes, it could.
    I'm backing everything up right now, but I'm wondering how accurate Disk Utility is. The drive that I have in here is a non-Apple-installed 250 GB Western Digital that's been in here for nearly a year. Is it possible that the drive is failing beyond repair already?
    yes, it's quite possible.
    If so, is there any way to see the full extent of the damage and attempt to repair it before I go out and buy a new hard drive to replace it with?
    check the SMART status in disk utility as suggested. if it says anything but "verified" it means that the drive is expected to fail completely and you shouldn't try to repair it. If it says "verified" It's possible that reformatting will fix it so you can try that. this will wipe all the data on it so clone it off first as gbullman suggested. BTW, most drives come with manufacturers warranty longer than a year and you should be able to replace the drive. that's what I would recommend.
    Thanks for all the help and the fast responses!

  • Reported Fatal Hardware Error to Disk Utility

    I see the following message in my Power Book G4 Disk Utility:
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    I already made a back up my Home folder to my external HD. The install disk utility reports the same and has grey the repair uptions.
    The spinning beachball appears constantly when using Safari and iTunes. What should I do?

    If your Mac is no longer under the standard 1-yr warranty period or under the 3-yr extended warranty if you purchased the AppleCare extended warranty for your PB, you need to purchase a new internal hard drive that is compatible with your Mac model. This is something you can install yourself or take your Mac to an Apple authorized repair facility to purchase and have a new internal hard drive installed.
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  • Passport Ultra 500GB - Fatal Hardware error

    I received a WD Passport 500GB for my birthday that was brought 31-07-2015. Since the first time i tried to use the hard drive, it is not accessible and i continuously get messges stating that there is a fatal hard drive error. I have used the WD diagnostic tool and it passed the extended test but the quick test does not complete. The SMART test states that it has failed. i have deleted the drive and tried to reinstall. PLEASE HELP!!

    Hi and welcome to the WD community.
    This is not a good sign for the drive when it fails the SMART test and does not complete a test is not a good sign, however i would recommend contacting support to see if there is further assistance on this matter:
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  • Windows 8.1 Installed now I received a Fatal Device Hardware Error

    Windows 8.1 kept popping up to install update.  I would refuse it.  Then recently it updated itself.  After that, i noticed it took a little longer for my laptop to boot.  It would show a blue screen for a little bit then it would boot.  Yesterday, I received an error (can't remember what it said) needed to restart because of an error.  I ran the Hard Disk Test and Quick and then the extensive test.  it stops at one sec remaining and noting happens.  I did get a fatal device hardware error.  Can the update to Windows 8.1 cause this to happen?
    This question was solved.
    View Solution.

    Hi,
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    WOOT, WOOT!  Actually I just got it.  I ended up doing the following:
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    <10/10/14 09:01:12> ====================================================================
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    <10/10/14 09:01:56> Installation was successful.
    <10/10/14 09:01:56> ~RoleSetup().

  • Boot Camp STOP: c000021a {Fatal System Error}

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    http://www.bing.com/search?q=0xc0000135+error+vista
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  • My iMac 8.1 was slowing down and had permissions problems. I backed everything up, and then re-installed. Now all I get is a black screen. Power+D gives me a hardware error message: HDD-1336. Help!

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    DonM. wrote:
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  • Fatal Internal Error: "image.cpp", line 13192 when trying to insert a cursor to graph

    NOTE:  This IS a duplicate post from the Breakpoint.  Text slightly changed.  The post in Breakpoint can be deleted.  All comments should be placed in this thread.
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    RayR

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