Fault Inherent Nokia N 81 launched by Nokia

I had bought a Nokia N 81 handset in July last year. Thehandset had been working quite well till recently. All of a sudden it has gotvarious problems with the keypad, starting from the keypad going crazy torestarting of the phone again and again and finally the complete keypad (exceptthe power button, the lock slider and 2 gaming buttons) stopped functioningcompletely.
Nokia Care people say the handset needs a change of the FlexCable which would cost Rs.2580 for the repairs. They won’t give any details ofthe problem more than this.
The reviews of the phone on the net suggest that this kindof problem DOES creep in at some time or the other in the lifetime of thedevice. There are instances of this problem just after a month usage.
Additionally, the reviews of Nokia Care centers give a hintabout their poor service. Most of the times, the customers were charged a heftysum, even if their phone was in warranty period. Also, the deadlines given tocustomers for the repairs were never met and they were kept waiting for months ata stretch. Reason given was that the parts were not available with themcurrently.
Even after repair, the handset develops the same problempretty soon, repeatedly and ultimately it is rendered Irreparable by the NokiaCare centre.
All this just suggests that this kind of problem is inherentto the device and is probably due to use of a faulty Flex Cable by Nokia. Itonly implies that Nokia launched this handset either without proper testing orgod knows why.
What has happened to Nokia..I dunno but m sure to file a petition with the Consumer's Court if they do not take a satisfactory action..SOON
--Abhishek Jain
(INDIA)

I am from India and all your points are true about Nokia Care Point. You have no choice so go to there only. Also note that after warranty period, you cannot win at consumer courte for your hardware fault. You can file a petition there if they don't give or denie to give you proper service.
If you like my post then give me "Kudos" star...

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