Fault with blackberry playbook

hi there i just got a blackberry playbook as a precent for christmas but it is saying unknown error occurred could not activate this tablet could you please help

Did you get it new or used?
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Fail to established ipsec with Blackberry playbook

ASA fail to established connection with Blackberry Playbook, but when using Cisco client to test the connection established....pls help...Thanks in advance... The playbook error is " Failed to established connection. (Timeout)".
Logs when connecting through playbook...and the configuration....
ip local pool Playbook_pool 192.168.104.220-192.168.104.225 mask 255.255.255.0
access-list nonat extended permit ip 192.168.110.0 255.255.255.0 192.168.104.0 255.255.255.0
access-list nonat extended permit ip 192.168.100.0 255.255.255.0 192.168.104.0 255.255.255.0
access-list nonat extended permit ip 192.168.101.0 255.255.255.0 192.168.104.0 255.255.255.0
access-list nonat extended permit ip 192.168.111.0 255.255.255.0 192.168.104.0 255.255.255.0
access-list nonat extended permit ip 10.10.21.0 255.255.255.0 192.168.104.0 255.255.255.0
group-policy playbook_vpn_group internal
group-policy playbook_vpn_group attributes
vpn-idle-timeout 30
vpn-session-timeout 480
vpn-tunnel-protocol IPSec
ipsec-udp enable
tunnel-group playbook_users_group type remote-access
tunnel-group playbook_users_group general-attributes
address-pool Playbook_pool
authentication-server-group SecurID
default-group-policy playbook_vpn_group
tunnel-group playbook_users_group ipsec-attributes
pre-shared-key *
crypto ipsec transform-set AES_SHA esp-aes esp-sha-hmac
crypto dynamic-map PlayBookusers 2 set transform-set AES_SHA
crypto dynamic-map PlayBookusers 2 set security-association lifetime seconds 28800
crypto dynamic-map PlayBookusers 2 set security-association lifetime kilobytes 4608000
crypto map q9OutsideMap 45 ipsec-isakmp dynamic PlayBookusers
crypto isakmp policy 45
authentication pre-share
encryption aes
hash sha
group 5
lifetime 28800
BLACKBERRY PLAYBOOK CONFIG:
profile: profile1
server address: outside IP address
gateway type: Cisco asa
authentication type: XAUTH-PSK
group username: playbook_users_group
group pwd: shared key as same as in asa tunnel-group
username: username
pwd: rsa secure ID
automatically detrmine ip: checked
automatically determine DNS: checked
IKE DH Group: 2
IKE Cipher: Aes (128-bit-key)
IKE Hash: SHA1
IKE PRF: HMAC
IPSec DH Group: 2
IPSec Cipher: AES(128-bit-key)
IPSec Hash: SHA1
IKE lifetime(seconds): 28800
IPSec lifetime(seconds): 3600
NAT keepalive(seconds): 30
DPD frequesncy(seconds): 240
Disable banner: checked
use HTTP proxy: unchecked

Hi there,
At this point in time, this feature is not available on the BlackBerry PlayBook, only on your BlackBerry smartphone.
I hope this info helps!
If you want to thank someone for their comment, do so by clicking the Thumbs Up icon.
If your issue is resolved, don't forget to click the Solution button on the resolution!

Is Photoshop Touch compatible with BlackBerry Playbook OS 2

Is Photoshop Touch compatible with BlackBerry Playbook Operating System 2.xxx ? OS 2.0 could run Android App.

Adobe PhotoShop Touch is currently available on any Android-tablet with Android OS 3.2 and higher and on Apple iPad (2nd generation or later) with iOS 5.0 or later.

A total beginner with Blackberry Playbook

Hello
Someone got me a Blackberry Playbook, I certainly accepted the gift even though I wasn't sure what one of these was!
However since i got it, I am struggling to connect to wifi?> How can i fix this problem?. I have phoned up the support line which isnt much use,
I cant get past the connecting to wifi screen?
Without me sounding stupid.
Do you need to have this playbook plugged in at home near a computer?. Or is it portable? For example, can i take this round with me anywhere i go?
Or do i need to be near a wifi connection, totally confused havent got a clue whats going on
If anyone can help me (and boy i need help )> that would be great
If someone could also tell me how the playbook works what it does? i really dont have a clue!

Greetings and welcome to the community support forums!
Here are some links to help you setup and use your Playbook and learn more about it.
http://us.blackberry.com/support/tablets/playbook/get-started.html
That will help you connect to WiFi.
You don't need to be connected to a PC to use the Playbook, but if you need to be connected to the internet, you will need a Wifi connection, unless your model is a 4g model which connects over the air though a SIM card to your mobile network.
After reviewing the link above, come back and feel free to ask specific questions!
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
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PIN: C0001B7B4 Display/Scan Bar Code
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PIN: C0005A9AA Display/Scan Bar Code

Issues with Blackberry Playbook not being recognised by Windows Explorer

Hello, I'm new to the forums but am having the same problems as many others are, that being my Playbook not regonised by Windows Explorer. I have tried all of the solutions I have read like unistalling Desktop Manager, uninstalling then re-installing drives in Windows Device Manager. But one I recently stumbled across was uninstalling Blackberry Device Manager, how do I do this?
Also the main problem appears to be that my Playbook will not sync anything with my computer. In Desktop Manager I can back-up my Playbook, but not sync anything. After re-installing a drive I now get the message of: 'Your Blackberry device is not compatible with this feature' whereas before I got the message of: 'You haven't configured any sync methods' but yet all of the sync options were greyed out.
How do I get Windows Explorer to recognise my Playbook as a drive and how can I sync in Desktop Manager?
Thanks in advance!
Note: I'm using Windows 7 32-Bit

Hello Tobster_,
The following article should also help with detecting your BlackBerry® PlayBook™ tablet:
Identifying and troubleshooting issues with the BlackBerry Desktop Software detecting a USB connected BlackBerry PlayBook - http://www.blackberry.com/btsc/KB27424
We hope this helps.
Thank you.
-FB
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

ICloud sync?! with Blackberry playbook, Outlook 2011 on Macbook Mountain Lion?

I have a Blackberry playbook and a macbook air moutain lion. All my calendars are in icloud that sync with my iphone and ical fine. But how can i get my icloud to sync with my blackberry. i tried sync it with outlook using my yahoo account then sync blackberry with outlook, but because of my mountain lion i couldn't sync my iphone to outlook. and i tried to sync my icloud with my gmail then to blackberry but couldn't add it.
Any suggestions?

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Using Mac 10.4.11 with Blackberry Playbook

hello everyone
is there any way that i can use my playbook with my powerpc imac 10.4.11
pleas any help would be grate seeing as i am very poor and just spent everything i had on this playbook only to find out i cannot sync it to my mac!
It would have been able to find this out prior to purchasing my playbook but i guess there is a sucker born every minute and so far my experience with Blackberry SUCKS!

Assuming that the Mac isn't a G3, you only need to purchase a newer Mac OS X version on DVD(10.5 for PowerPC Macs and 10.6 for Intel Macs.) Mac OS X 10.6 is free for paid MobileMe members.
A MacBook is an Intel Mac.
(66678)

Trouble palying sound with blackberry playbook

hi guys, i am new here to the community. i have a question. i have some some reading, and i know waht the problem is. just need a couple of tips. i am trying to play .avi videos with AC3 audio codec, which i know is unsupported by the playbook. i converted the .ac3 to .mp3...my question now is, it onyl gives me a .mp3 file? where is my video? am i supposed to combine it or something?
thanks
Terry

Of course you have to convert your avi file to mp4, avi is a real old kind of codecing way alreay, many disadvantages of it came into view since so many new video formats come out like mp4, mov and others.
Maybe you can watch a avi file with PB by a third party player or some other thing, but it would be real complicated and you will loss your passion in watching it after you finish all those installing stuff.
So all you have to do is convert your avi file to mp4, some video converters even have the option of devices like PB, ipad and some other thing. By the way, mp4 is more smaller than a avi file if they have the same quality.
Hope this can help Huuuuu

Bought app in order to sync itunes with a blackberry playbook. Now Itunes will open on my computer but when i plug my ipods in to charge or sync, itunes is not showing that they are plugged in. Cant charge or anything!

Obviously not too smart with all this technology. I puchased a Blackberry Playbook Tablet and wanted to sync my itunes music, so following directions on the Playbook, I downloaded this app - Daniel Bingham Itunes sync - and when I went to my pc, I pulled it up, plugged in my Playbook and it did sync all my music from my Itunes library to the Playbook. However, now when I plug an ipod in my pc to charge or sync more music, my pc is not showing it recognizes any of my ipods being plugged in. It makes no mention of any of my ipods being connected! I also keep getting this "Found New Hardware Wizard" box that keeps popping up everytime I plug an ipod in - it originally showed up when I had Playbook plugged in to download all its info (I think) but it never completes, saying not compatible - so I click cancel. I have since clicked on remove New found hardware but it still pops up. Why does it continue to show with every Ipod now? Any idea on what I can do to repair this situation? Please help!

You performed all of the steps outlined in this link?
http://support.apple.com/kb/TS1567
You uninstalled and reinstalled iTunes?
GB

Can I use a BlackBerry Playbook with iMovie?

Hello: Although I reckon I'm going to have to spend quite some familiarising myself with iMovie before making any serious attempts at recording/uploading,etc, I would like to know if I can use thr video- recording facility that's part of a BlackBerry Playbook I bought, in 2012 (it was almost a giveaway price in a store sale,even though I was then looking at buying an iPad.)

@redstar12
Check your Settings > Network Connections > Mobile Network > Network Technology to tell me what are your network choices listed as? 2G, 3G, etc?
You may need to get a new SIM card from Vodafone.
Has the one you have now worked for 3G?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Playbook won't connect with blackberry desktop.

since last week I have been having problem with connecting my playbook with my pc.
I have google regarding this problem but it all seem that non of my search had same problem as mine. so here the problem i'm getting.
when i connect to my pc i get pop up from blackberry device manager saying that playbook is connected and my blackberry desktop run (have auto run option on) while connecting to playbook it give me error saying "If the device is rebooting or has a dead battery. click retry to attempt to recconect once the device reboots. if clicking retry doesn't connect the device, or the device isn't rebooting with a charged battery. you might need to update your blackberry table os to correct the problem." with 3 option of retry, update and cancel.
I tried both retry and update but it don't fix anything i'm keep getting same error.
now when i searched on google they said it might be mine usb cable but i'm very sure its not since blackberry device manager can see the playbook, and blackberry desktop can update the playbook.
just to give more info here is setting I use on my playbook.
under security
password enable (this was enable even before i had this problem)
development mode enable
under storage & sharing
usb connections: automatically detect
File Sharing On
Wi-Fi sharing On
Password Protect Off
that the only setting i have set it up on my playbook.
playbook os. 2.0.1.358
blackberry desktop version. 7.1.0.32
blackberry device manager. 6.0.0.48
Windows 7 Professional 64bit

Hey Kennycc,
Welcome to the BlackBerry® Support Community Forums.
Please have a look at the following article that covers possible causes why the BlackBerry® Desktop software does not detect the BlackBerry® PlayBook:
Identifying and troubleshooting issues with the BlackBerry Desktop Software detecting a USB connected BlackBerry PlayBook
http://btsc.webapps.blackberry.com/btsc/KB27424
Thanks.
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

I cannot get my new Ipod Nano to pair with my bluetooth Headphones. It just searches endlessly. These same headphones work with my blackberry playbook. Does Apple only allow certain bluetooth devices to pair? i.e. only the ones sold on their site?

I cannot get my new Ipod Nano to pair with my bluetooth Headphones. It searches without finding it. This headset works fine with my blackberry playbook. Any suggestions?

thanks for reply... I saw on the Nano package that it is only compatible with bluetooth 4v. Is that the same as A2DP.
That's probably the problem... it wasn't a high-end headset.

Blackberry coffee table connection with z10/playbook/gamepad/smart TV/Gateway2/

hey there i was recently looking to buy a coffee table multy touch pc like the microsoft,
then i came accorss some you tuve videos demonstrating how to build one your self
the idea behind it if i understand is miror to reflect, led's, projector, lazers and a pc mey be more.
but what i found a bit ennoying was the size of the body of the table i beleave it is so big because of the pc in there
long story sort with a blackberry playbook i believe a tabble can be built, since there is an HDMI connection that can be connected to a projector, also looking at bridge connection, a table can be built with conversion capability, either on angle to allow different posture usage, added to that the share over wifi feature to smart tv's would be a great addition, if not. again with an external HDMI plug to the table it can always be plugged to a tv, or projector if needed. in addition to that a game pad will do a successful business.
not to forget the GENUINE BLACKBERRY WIRELESS BLUETOOTH MUSIC GATEWAY 2
With the successful os 10.2 i think this is a perfect project.
Please advise.
Sincerely your alpha

"Unable to Open" PDF attachment using BlackBerry PlayBook when message is received from Exchange 03

Hello,
Recently I have found that some users are having an issue with opening PDF attachments on the BlackBerry PlayBook using their Exchange 2003 accounts.
I have isolated the issued to only users on Exchange 2003 using activesync.
To resolve/workaround you can select and hold the attachment until you have the option to "Open" or "Save As". Select "Save As" and rename the attachment to the same name but include .pdf at the end of the file name. This allow the attachment to open in Adobe and show the PDF document in the email message correctly.
Messages where being recieved as .null attachments with same file name but no extension.
Hope this helps anyone.

Use this FM CALL FUNCTION 'SO_NEW_DOCUMENT_ATT_SEND_API1'
    EXPORTING
      DOCUMENT_DATA              = DOC_CHNG
importing
   sent_to_all                = sent_to_all
    TABLES
      PACKING_LIST               = OBJPACK
      OBJECT_HEADER              = OBJHEAD
      CONTENTS_BIN               = OBJBIN
     CONTENTS_TXT               = OBJTXT
      RECEIVERS                  = RECLIST
    EXCEPTIONS
      TOO_MANY_RECEIVERS         = 1
      DOCUMENT_NOT_SENT          = 2
      OPERATION_NO_AUTHORIZATION = 4
      OTHERS                     = 99.

Only early days but still waiting on my BlackBerry PlayBook to be repaired after shutting down on me : (

Approximately 2 weeks ago my BlackBerry PlayBook shut down on me (after only one months of use). Anyhow, last Saturday (July 30th, 2012) I handed it back into Harvey Normans (the place where I purchased it from) for them to send it away to get repaired and the man that I gave it to said: "your tablet should be fixed in a week to a week and a half".
Anyhow, I rang them today and they said that my PlayBook was still at the Harvey Normans Office waiting for BlackBerry to come and pick it up (so much for the week to a week and a half)!! The other thing that the Harvey Normans lady said today was that repairs can be up to 4 weeks (well this is NOT what I was told when me and my girlfriend took it in to get sent away for repairs)!!
Anyhow, it is only early days yet but I just want my BlackBerry PlayBook fixed so I can start using it for work again like I always have!! It is soooo frustrating not having my BlackBerry PlayBook here especially seeing as I am so reliant on it for work purposes!! (I am even considering buying another PlayBook as a back-up but my girlfreind advised to just wait until my old one is fixed and go from there!! Anyhow, only time will tell how I go with the repair!!
Boxy7

I'm guessing the retailer forgot to call straight away - my PlayBook repair was swift when I dealt directly with RIM.
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!

Fault with blackberry playbook

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