Faulty Lock/unlock button, any service centers other than apple store?

I bought my iPhone 5 in Malaysia and now I am in Moscow, my phone's lock/unlock button isnt sensitive since last week. Since it is still under warranty, can i send it for repairs here in Moscow? But we dont have any apple stores here. What should i do? Can I still get it repaired in Moscow for free? How long does it take to repair this?

You need to return to Malaysia for warranty service.

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Does Apple provide in store classes etc in other than Apple Stores?

I live in an area where the closest Apple Store is 2 hours away. I want to take some of their classes (workshops) etc. but cannot find a resource in my area. Does Apple allow any other stores that carry their products to provide the same level of customer service ?

Any store is allowed to provide whatever classes they wish, and typically are encouraged to do so, though Apple does not require classes to be offered. You'll need to contact dealers in your area and inquire. You can search for authorized dealers in your area through this web page:
http://www.apple.com/buy/locator/
Some community colleges also offer computer classes and may cover Apple products. There may also be Apple User Groups in your area that might be of assistance:
http://appleusergroupresources.com/find-a-group/
Regards.

HT4085 i tried to fix screen rotation on my ipad 2 after upgrading to ios 7. did the lock / unlock button, the on/off and even reset to factory settings... nothing works... do not know what to do... any suggestions?

i tried to fix screen rotation on my ipad 2 after upgrading to ios 7. did the lock / unlock button, the on/off and even reset to factory settings... nothing works... do not know what to do... any suggestions?

When you reset to factory settings, did you restore as new or did you restore from a backup? If you restored from a backup, you could try restoring as new and don't use the backup. If you do that, you will lose all of your data, but you can download or sync all of your content back to the iPad.
You could also try resetting all settings before your restore as new. Settings>General>Reset>Reset all settings. You will have to re enter all device settings again.
And of course the possibility does exist that the iPad has developed a hardware problem that is causing the rotation issue and only a visit to an Apple Store could determine that for sure.

Lock/Unlock button on top of the phone does not work

Lock/Unlock button on top of the phone does not work

So what would you like us other users to to about it? Do you really need us to tell you to bring the phone to Apple for replacement? If outside the warranty period, you'll pay $269 for the replacement.

I bought an unlocked iPhone 4s in America from an Apple Store, need Japanese service.

As the topic line states, I bought an unlocked iPhone 4s in America from an Apple Store, need Japanese service. I need to use it in Japan. What should I do? What is a good provider? I heard that Softbank will not let you use ANY iPhone that is not purchased from them. So I am wondering what to do.
I will be studying in Japan for 15 months, so I think it best that I get a 2 year contract, seeing as I plan to work here, following graduation. Does anyone know a way around the Softbank issue? If not, should I choose AU or Docomo? If those don't make much sense, either, than should I simply return the iPhone that I purchased in America and sign up for a two year contract with Softbank here?
P.s. The whole purpose behind buying it in America to begin with was because if I return to America, I can always use it there, too.

Hi,
I am in the same situation as Iooc, I live in Uruguay and the iphone 4s costs 1400 Us dollars. I have been told that this price is caused because apple does not offer a discount to the Uruguayan distributors, therefor they are buying at the same price as in an apple store.
Well, as I have a friend travel next week to the US, I wanted to know about the unlocked iPhone 4s. Is it only GSM? Won't I be able to use intent 3G in this phone here in Uruguay?
Thanks

Can i use any other branded headphone jack other than Apple jack ?

My doubt is that , will there be any defects caused to any apple product if use any other banded 2.5mm jack other than apple? If so ma i know what can be those defects or mal-functionings..? Pls help me because the apple jack is not serving me to listen to music when i go for jogging, it does not have good grip and hence it falls off my ears. Kindly help me with this issue.

I do not really understand what you are saying, if you could, specify. The standard jack is 3.5 mm by the way, and it should be 3.5 mm on your iPhone. Any device bought from Apple, including third party devices (Meaning from other producers, eg. Sony, Bose, etc) should work fine. You are not limited to using included EarPods. If you mean that you wish to take apart the device and replace the headphone jack built into the iPhone, I strongly recommend you not to, as it will void the warranty, and has an extremely likely chance to damage your iPhone.
Edit Here is some info from another post of mine, to help you understand your new iPhone!
Reading material to familiarise yourself with your brand new iPhone- Congrats on your upgrade/purchase! :
(In order of importance)
1. Use Control Center on your iPhone, iPad, and iPod touch - Apple Support
2. Use AirDrop to wirelessly share content - Apple Support
3. http://www.apple.com/au/ios/siri - Access SiRi by press and holding the home button.
4. http://www.macworld.co.uk/how-to/iphone/how-fix-rescue-water-damaged-apple-iphon e-3448140/ Very important, could save your iPhone
5. https://www.apple.com/apple-pay/ Cool feature, easy way to pay
Your iPhone is much more than an iPhone. Its a flashlight, a virtual wallet and a way to communicate on the go. Also, look out for the Apple Watch, expected release date sometime in 2015! http://www.apple.com/au/watch
Oh, and you're welcome
Note: Use of information provided is at the user's own risk.

Dear Mr./Mrs., I had an iPhone 4 , then I bought iPhone 5s , I faced a problem when I started installing any new application other than I already had on my iCloud , I was asked to enter my password of my apple account and I entered it correctly , then I

Dear Mr./Mrs.,
I had an iPhone 4 , then I bought iPhone 5s , I faced a problem when I started installing any new application other than I already had on my iCloud , I was asked to enter my password of my apple account and I entered it correctly , then I was asked to answer two questions , but I forgot the answers !! I click on forgot the answers , they send me check your email , I check my email and they send me the password that I have already entered not the answers of the questions ! How can this problem be solved ?! Hope to take my message into consideration.
Yours sincerely,
                         Hesham.

Welcome to the user to User Technical Support Forum provided by Apple.
For your issue...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
          Ask to speak with the Account Security Team...
     Or Email Here > Apple Support iTunes Store Contact

Any USB adaptor other than PCMCIA can be used in Powerbook G3?

Hi all,
Any USB adaptor other than PCMCIA can be used in Powerbook G3 (as no USB)?
My powerbook G3 is installed with MacOSX 10.2 and i want to access my portable Hard Disk (format under windows platform) . . . is that possible to access like "plug and play" using USB adaptor ?
Many thanks.

white_tiger,
You can use both FireWire and USB CardBus PC cards. CardBus supports both 32-bit and the older PCMCIA 16-bit protocols.
A FireWire PC card is natively supported in all versions of OSX...no drivers to install.
USB 1.1/2.0 PC cards are also natively supported but it gets a little more complicated:
- The older USB 1.1 cards work fine under all versions of OSX.
- The newer USB 2.0 cards also work under all versions of OSX with this caveat: Apple added USB 2.0 support to OSX 10.2.8 and later; if your USB 2.0 card does not have the NEC-based USB2 chipset and you are running 10.2.8 or later, the card will not work properly. USB 2.0 PC cards with the wrong chipset, however, will work properly with OSX up through 10.2.7 but at the slower 1.1 speeds..
A few other points:
- PC cards supply only a minimal amount of bus power, so if you want to connect a portable FW or USB HD, it will need its own power supply.
- A Mac can only read/write to Fat and Fat32 drives; OSX 10.3 and 10.4 can see an NTFS drive but as read-only.
Message was edited by: jpl

Any render settings other than "lossless" close to lossless?

Any render settings other than "lossless" close to lossless.....
and is the lossless avi setting truly lossless? It's 20 MB for a 2 minute video.
Dynamic link to PP for final and only render is no doubt the best way to go but I want to explore this avenue.
CS5

Thanks, Mylenium. I was initially(and still am) taken aback by the 2 minute 20,000,000 KB rendered file which I mistakenly said in my initial post was 20MB but is 20,000 MB unless my math is wrong or the file shows up in the folder with a couple extra zeros. A 2 minute rendered file thats 20,000,000 KB doesn't make sense to me. The original file the 2 min clip is taken from is only 600,000 KB.
Regarding the render settings, I was refering to the Output Module dropdown choices in the render queue "Lossless" is the default but H.264, AVI DV NTSC 48kHz, etc... are the options listed. The 20,000,000 KB lossless file seemed ridiculously big for 2 minutes and I was trying to find out a comparable setting to the default "Lossless" without the large file size. Right now I'm confused as to why that rendered file is shown in the folder I rendered it to as 20,000,000 KB. That's huge!

Are there any specific files (other than swf) that are not supported in the content viewer?

Are there any specific files (other than swf) that are not supported in the content viewer?

Specifically -- Is there a limitation as to any content in a PDF that would keep it from displaying correctly other than swf?

I bought att-locked but contract-free iPhone 4 from the Apple Store in the mall

Over 9 months ago i bought att-locked but contract-free iPhone 4 from the Apple Store in the mall.
Now i live in Costa Rica so my question is can it be unlocked?

You CANNOT legitmately unlock the AT&T iphone at all.
AT&T does NOT unlocl any iphones at all.
They clearly state this on their website.
"iPhone cannot be unlocked, even if you are out of contract."
http://www.att.com/esupport/article.jsp?sid=KB82027&cv=820#fbid=bQwQp9j4ANP

Will the iphone 6 plus work in pakistan if i buy the unlocked and contract free version from the apple store?

will the iphone 6 plus work in pakistan if i buy the unlocked and contract free version from the apple store? why is t mobile written on top of the button? it is so confusing no one will give me a straight answer on this. if i buy that one, would there be any monthly charges involved or not?

Are you planning on flying to and visiting the US? That is the only way you are going to get an iPhone from the Apple store because you will not be able to purchase one from the Apple store online and get it sent to Pakistan - it can't be done and Apple online stores will not ship internationally.
You have not got a straight answer to this question because there is none. The phone has T-Mobile on the top button, because it is a T-Mobile phone and although sold as contract free, but NOT unlocked - notice the difference, it still comes with a T-Mobile sim card.
The phone may or may not work in Paskistan and if you do buy the phone, to ensure that it has the best possible chance of working is to take the T-Mobile sim card out of the phone first and DO NOT activate the phone using the T-Mobile sim. If you want to use it in Pakistan, then activate it with your local Pakistan sim card and you will not be paying any charges to T-Mobile if you do this. If you do happen to accidentally activate the phone with the T-Mobile sim card in it, then you will have a contract with them and yes, you will have a monthly bill with T-Mobile and you will need to keep this contract for 40 days, until you can get the phone unlocked by them.
Also note, that if you buy the phone it may not work on 4G networks in Pakistan due to frequency differences and also you will have no warranty cover for the phone in Pakistan - iPhone warranty is NOT international, so country of original purchase, so the US, which means you have to fly back there - no postage accepted.
So basically, the phone should work in Pakistan, but not on the 4G networks and you need to take the T-Mobile sim card out before you activate it and activate it using a local sim card and you will have NO warranty cover for the phone in Pakistan.

Iweb upload to host other than apple

Is this possible? Can I change the settings inside of iweb so that it will upload the site to a different host, other than apple. I'm a dreamweaver user and I have to help out a number of people and they all just got new macbooks. Since it has iweb already, it would be great to use it, but we didn't get the mac accounts. The office did open an independent site with a generic hosting service.
One person says that we can upload the site to the our purchased host through FTP. Sure, but everyone is COMPLETELY computer illiterate. So that isn't a solution. We need something they can just press and it will work. Can I configure iweb to do this. This is a Yes or NO question. I just need to know. I can do the legwork myself, but before I get started down that road, I need to know that there is light at the end of the tunnel. Otherwise it's dreamweaver.
Thank you. Whoever you are that has the answer.

Whatever happened to helping people to learn or teaching, or has this art suddenly disappeared? I am sure that most people were computer illiterate as you put it before we got our hands on one and were taught or helped to learn how to use it. I know I was. I remember about 16 years ago now, when I was at university, I needed a computer, so I purchased an Amstrad. It was a black and white monitor and had no hard drive, so all work needed to be saved on a floppy disc. This saw me through uni and I then decided to buy my first proper computer which was a Viglen PC. This had an internet connection and I learned how to use this by fiddling myself and reading books and with help from others.
It was not long after this that Apple bought out the first iMacs - the Tangerine iMacs that were 500 Mghz. I bought one of these for my parents as they wanted something simple to use without all the leads and connections that PC's had. I set it up for them and used it myself and was so impressed with it, that I went out and bought one for myself and have never looked back. It ran OS 8, which was quite unstable and kept crashing and freezing all the time. I learned how to use this myself.
Since then, I have graduated to the latest Macs and the latest software, but they are easy to use even for the computer illiterate. Even the computer illiterate can learn if they are taught.
I totally agree with what Roddy has said. How hard can it really be to publish to a folder - this can be done from within iWeb itself, by selecting the Publish to MMe or a folder option? If someone were to set up an ftp client such as Cyberduck for people to use and have all the info needed entered into it, then all they need do is click on upload and select first the site folder and then the index file. Is this really going to be so hard?
Do you really think that using Dreamweaver is going to be easier than using iWeb? If these people are not even able to click on publish to a folder and then upload using Cyberduck themselves, then do you really think that they will be able to use Dreamweaver any better? Dream on then if you think this!!

Is there other adobe apps that are available for tablets other than apple?

I see that there are several apps that are available for apple users. And I didnt know that photoshop was available to other devices until now. Either i am blind or it isnt as advertised.
Is photoshop the only app available to other devices other than apple?
Also, are these apps available to those who have the creative cloud subscription? or do you have to buy the mobile apps?

Adobe apps on Android. Apps like Ideas and Kuler used to be there but not sure why they were eventually pulled. Not enough interest, maybe? (I believe Kuler eventually went free for iOS.)
You have to buy the apps outright since those are closed electronic marketplaces that have no mechanism to connect to another marketplace (like Creative Cloud). The consolation is that if you stop subscribing to Creative Cloud, you'll keep any apps you've bought.

My iPhone 4 shut down in the middle of a conversation and won't restart or charge. Any suggestions? The nearest Apple store is hours away from where I live.

My iPhone 4 shut down in the middle of a conversation and won't restart or charge now. Any suggestions? The nearest Apple store is hours away and I depend on my phone to stay in constant touch with my child's specialist.

I've tried that several times. It will not reset. The screen just stays black. I've never had this problem before. It usually resets the first time.

Faulty Lock/unlock button, any service centers other than apple store?

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