Faulty Quick Launch Buttons on my Pavilion dv9854ca notebook...

I recently had to reformat my laptop after the hard disk failed to boot properly, and I had to reinstall Windows, and all the drivers and software I used before. I installed the HP Quick Launch Buttons driver, and so far all of them (Play/Pause, Stop, Volume etc...I didn't install Quickplay because I don't need it) have been working properly except for the "mute" button, something I just noticed. Every time I tap it, it will toggle to the other setting for a millisecond then switch back to what it was before, i.e. if there is sound, and I want to mute sound, I tap the button, and it will flash orange (signalling mute) for a brief moment before going back to blue (signalling sound), and vice versa. Before I reformatted, if I wanted to mute or unmute, I tapped it and it would toggle to the other setting without switching back.
Has anyone ever experienced this problem or know how to deal with it? It's nothing major but is a bit of a pain to have to click the windows volume settings...
Thanks!

You need to install sound driver to fix the mute issue.
Which OS are you using? if it is vista you can find it here
Pavilion DV2922TX, XP-SP3 32bit, Intel T5750 2.0Ghz, Nvidia Geforce 8400M GS with 128MB, 4GB 667 DDR2, 250GB HDD

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Hi, I am having HP Pavilion dv4 laptop, today all of a sudden my quick launch buttons are not working. I installed new version of quick launch buttons drivers. But it doesn't worked. The wireless, quick play, audio buttons are not working.
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Hi,
Uninstall this version of HP Quick Lunch Buttons which You have installed and try this one here .
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Hp quick launch buttons on HP Pavilion dv4-1125nr

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Hi,
Uninstall this version of HP Quick Lunch Buttons which You have installed and try this one here .
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Volume and Media Quick launch buttons not working Pavilion DV4 1100EA

Hi,
I recently had to replace my hard disk and reinstall windows 7 (32bit) from scratch. I have loaded HP Quick launch driver V6.50.12.1 (2009-12-09, latetest on website) but have the following issues:
Media Quick Launch button does nothing (despite media programs been installed)
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Hi,
QuickPlay will not work under Windows 7 ( it was the option for Vista ) and was replaced by the MediaSmart software option.
If the media button you refer to has a Q rather than an M, there is an alteration you can make to the registry that will allow you to launch SmartMenu from this button.
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Sound quick launch button doesn't work when i installed windows 8 in my hp pavilion dv3z notebook

1. Product Name and Number
hp pavilion dv3z notebook pc
2. Operating System installed (if applicable)
windows 8
3. Any changes made to your system before the issue occurred
installed windows 8
when i installed windows 8 in my hp pavilion dv3z notebook pc, the quick launch button of volume is always red and the sound is mute....the driver for quick launch buttons and driver for sound is also up to date....can you please help me?
This question was solved.
View Solution.

When installing the audio driver, was it installed by following the prompts or in compatibility mode as outlined here?
Based on the Software and Drivers page for this unit, the unit was not tested and certified for Windows 8. This means that some functionality may not be the same since the unit was not designed for Windows 8. See this site for information and to find out if it has been tested for Windows 8.
If the sound driver has not been installed in compatibility mode, then I recommend using the Windows 7 64bit driver found here and using the linked steps above to install it in compatibility mode.
Let me know what happens.
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Pavilion DV7 Quick Launch Buttons Problem

Dear all,
I have a new laptop Pavilion DV7. It comes with Vista Home Premium.
After updated to Vista SP2, the sound volume bar pop up on the screen ramdomly ( abnormal stepping up or down with click sound) ( I am not sure have it happen before update? Since, I do not check it detail before )
It happens at irregular time. It annoys me so much. Because it is my new laptop which taken on last Firday (23/10) and find the problem on Saturaday(24/10).
I have contact with HP technical center. However, it just on holiday and re-open on the coming Tuesday.
I am so unhappy and no more to use right now.
Besides, there are also no respond when I touched another Quick launch buttons.
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tlee

Hello all,
I would like to report my updated news.
Since, HP service center did not give me call until the second day after I left my DV7 there.
Therefore, I phone to them actively. One guy reply me that they accepted my new dv7 has hardware problem. They will arrange to replace a new one to me (since, my notebook is suffer problem within 7 days after purchased).
However, the guy has not replied me when I can take the new one. She just told me to wait.
I'm afraid HP guy told a lie again............. As for my previous post content about my experience ( pointing out wrong decision to choose HP product), HP people is not honest.
I think it is the HP mission right now : ( and the executives of HP seem to turn a blind eye.
Besides, I am still monitoring another threads of this HP forum. And find that the HP product tends to worse. It is not only hardware issue, but also the software driver issue.
And the interesting thing when I talked with HP technical center people. He already told me their drivers are no problem. He aways said it is Microsoft problem and want to misleading me go to contact Microsoft.
Alternative, you may find HP's competitor is willing to enhance their product compatibility with Microsoft Windows to become more reliable.
http://shop.lenovo.com/SEUILibrary/controller/e/na/LenovoPortal/en_US/special-offers.workflowhowProm...
PLEASE !!!, HP people who is looking this fourm. I beg yours kindly help to inform the relative HP top management to know that ours issues. And follow up our cases.
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Hi,
I own an HP Pavilion dv7-3080us Entertainment Notebook PC, and this month my quick launch buttons that are on top of the keyboard (volume, mute, playback) stopped working. The playback and volume buttons are still lighten but the mute button disappeared.
Is there anyway to fix it without taking it back to HP?
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Hi,
You're welcome and I'm glad it helped
All the best,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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Same thing with my dv6, just the audio button.. wireless is ok. chatted with HP they said hard-reset it, update the driver, update bios. nothing worked.

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View Solution.

Uninstall the current HP Wireless Asistant and reboot.
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Pavilion DV2922TX, XP-SP3 32bit, Intel T5750 2.0Ghz, Nvidia Geforce 8400M GS with 128MB, 4GB 667 DDR2, 250GB HDD

Tx2000 Windows 7 Quick Launch Buttons

Found this site with Google
http://www.userdrivers.com/Notebook-Tablet-PC/HP-Quick-Launch-Buttons-6-50-12-1-for-Windows-XP-Vista...
and the driver also resides on HP's site but is hard to find
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-78740-1&cc=us&lc=en&dlc=en
This update works great on my tx2120us.
This is patch SP46731.EXE
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ITunes and hp quick launch buttons

I have Windows XP and iTunes 7 on a HP Pavilion Media Center dv6278ea computer.
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Hello @luvpatch,
I understand that you are not able to use the HP Quick Launch buttons after upgrading to Windows 8.1, and I would be happy to assist you in this matter!
The first step I recommend is to completely remove HP Quick Launch from your system by using this Microsoft Fixit tool: Fix problems that programs cannot be installed or uninstalled. Once the program is removed, please restart your computer.
To further diagnose Internet Explorer on your system, I recommend following Resolving issues in Internet Explorer (Windows 8), as well as Troubleshooting Wireless Network and Internet (Windows 8). This should help to re-establish a consistent connection between your notebook and wireless network.
If the issue continues, I recommend performing a backup and refresh back to when Windows 8 was still installed on your system. To do this, I recommend following this resource on Backing Up Your Files (Windows 8), as well as Refresh Your PC to Resolve Problems (Windows 8).
Please re-post with the results of your troubleshooting, and I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Windows 7 RTM drivers for sound control buttons and quick launch buttons on TX2

In the past two days this forum has helped me find several drivers for the TX2-1027CA tablet. Now I'd like to try to get two more - and I expect this will be more difficult to find, but here goes....
Is there a driver for the sound buttons (sound down, sound up, and mute) on the body of the tablet? Currently, with no driver, it has no effect to push them.
Is there a driver for the quick launch buttons (mediasmart, screen orientation, and so on) on the screen of the tablet? Pushing these also has no effect. Even better would be drivers that allow me to assign my own program choices, but I'll settle for the basic original functions.
Looking forward to any links as this software appears!

Hi Daniel. You seem to know what you're talking about, so perhaps you can help me. I bought my Pavilion dv7-1260us a mere 5 weeks before HP began offering its Windows 7 upgrade offer. Consequently, I had to purchase a retail version to upgrade. Now, I cannot reinstall the original programs and features my laptop came with (specifically, the MediaSmart soft-touch button above my keyboard will not work, and I've lost the Cyberlink DVD Suite 6 program entirely).
Do you happen to know how I may reinstall the Cyberlink DVD Suite 6 program and get my MediaSmart soft-touch key to work again? No one at HP Customer Care (including their Case Managers) can help. When I contacted Cyberlink, they told me I had to contact HP (vicious circle there), OR I have to purchase the program ($120 I don't have). I bought my laptop for school, and had to upgrade to Windows 7 because Vista Home Premium kept crashing (usually right in the middle of an online exam).
I would really like to have ALL of the programs and features working properly, but HP Customer Care will not help me unless I revert back to the unstable Vista Home Premium.
I greatly appreciate your assistance and hope you have a solution for me.
Sincerely,
Michael Walker
Albuquerque, NM

Re-installing quick launch button functionality on DV8T

Is there a particular set of installs which recovers all of the functionality of the HP Quick Launch buttons?
Here's the deal:
On a Pavilion DV8T-1000 CTO laptop, I've added a second hard drive, an SSD, which is in the primary bay. The original drive is in the secondary bay. Since the HP recovery media would not recover to the new SSD (slightly smaller than the original drive, so the recovery software gets pissy about it), I installed Win7 Pro from scratch, and loaded all the current drivers from the support page for this particular model laptop.
Most of the system functionality was returned, but I found that the quick launch buttons weren't behaving as I expected. The wireless indicator didn't show blue (at all) when wifi is on, but did turn orange when it is off. The mute button was always white, even when the computer is muted. The volume didn't show the on-screen volume display. The tone control would only show a goofed-up version of the on-screen display (bar area with random vertical lines which moved when I used the tone control slider). The DVD eject button didn't work, and neither did the DVD play buttons.
Now note: I did do a quick launch button firmware update during this whole upgrade process. At first, I thought that might be the problem. Then I put the original drive back as the boot drive, and found that most of the original functionality was still there (except for the wifi light still isn't turning blue when wifi is on... is only off).
I put the SSD back as the boot drive again, and started looking for things I might have missed. I had the tone control software installed, and the quick launch button driver software. Apparently that wasn't enough. I found the SmartMenu software and installed it, and then I had the on-screen display working for mute, volume, and tone control... but the mute button is still always white (never goes orange when the system is muted). And there is still no DVD transport or eject control.
Since this works with the original drive, this shows that this is not a hardware issue (otherwise, it wouldn't work for either drive). It is obviously a driver/software/configuration problem. But there doesn't seem to be one program or driver install which provides all the needed/wanted/desired function... not even two or three installs. (and I still don't know why the wi-fi button isn't turning blue like it did before I did the firmware upgrade... which, unfortunately, I can't undo as older firmware versions aren't available to download).
How does somebody get all the original quick launch button (the capacitive button bar above the keyboard) back?

Have you tried installing the Quick Launch button software from the following weblink:
http://ftp.hp.com/pub/softpaq/sp48001-48500/sp48159.exe
I am an HP employee.
Regards,
Vidya
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Quick launch buttons and touch functions not working post win7 upgrade

I have several problems that I think are related.
1) When I rotate the screen and then bring it close (as in flat) to the keyboard, the screen goes blank. There is no key combination I can find that restores the screen. Putting it back in notebook orientation doesn't do anything either. Only thing to do is a hard reboot.
2) the quick launch buttons on the screen edge are not functioning as follows:
a) the hp mediasmart button (the one with the wave) doesn't work
b) the screen rotation button produces the same problem as 1) above
c) the third button which looks like either gears or a sun (I don't know what it should do) brings up the windows mobility center, where I have found problem number:
3) On tablet PC settings, the display tab, there is one display: 1. mobile PC display
on the same tab, there is a setup button. The next screen says:
pen input
touch input
Regardless which one I select, on the following screen (where it says Press this screen with ....) when I press with either my finger or the pen, nothing happens. Which seems like either:
it thinks another screen is active or
the touch components are completely non functional.
4) Not surprising, the touch functions are completely non-functional
I have installed all of the drivers for this TX2-1025dx for Win7(64bit) per the HP support/drivers page.
Not all of them resulted in a clean install.
Here are other drivers that I had problems with (meaning that I got an error message, it failed, it had to be done more than once, something else broke, etc.)
AMD AHCI - started catalyst installer then failed
Authentic fingerprint driver - "dpinst64 not marked for installation"
Ntrig Duosense - had to do this one multiple times to get the fingerprint reader to work
HP Mediasmart MVP - hung in CMD
I have checked that all of the startup services are actually enabled in msconfig including quick launch buttons, hpwuschd, and media smart. Nothing is disabled in services.
I have reinstalled the quick launch buttons driver for this product from December 2009. (There is an earlier version from November.)
I installed the bios upgrade (before win7, actually) it is currently F.25
I have also eliminated EMF possibilities.
I have searched the forums, and while I have found some interesting clues, I don't see anything like this - at least with a solution.
Any assistance would be greatly appreciated as this thing is quite useless to me as it currently functions. It is not a tablet anymore.
TIA

[knock knock] Helloooooo??!!??
Installed 6.50.9.1, which is in between the last two quick launch button (QLB) drivers (that did not work). Also fixed the lightscribe and mediasmart DVD installs. Same problems, no touch or pen, and a new bug I discovered with qlb
First, if you search for tablet in the start menu, there is a selection to set the tablet buttons to perform certain tasks. When you run that, it says that teblet buttons are not installed on this pc. Doesn't matter if QLB is installed or not - same error. Hmmmmm. Check with your pc manufacturer..... I think I am doing that. I am starting to feel like I am working for HP.
Next finding: Using mobility center, I found that if you orient the screen to landscape for the slate config, and then rotate the screen, it does not go blank. However, if you rotate the screen back to notebook, it goes blank. And of course it keeps that upsidedown config when you reboot, too. So, the way to recover from that (because you really need a keyboard if you don't have a working pen and touch takes 30 sec to respond) is to keep trying to get touch to orient the screen back to landscape for notebook. Then rotate the screen to landscape for notebook. And uninstall the QLB driver that doesn't work and reboot. But after that, touch and pen did not function.
Since touch and pen had previously been restored when I uninstalled QLB, I reinstalled MVP and smartmenu coz they were the actions that I took the last time before touch and pen returned. Didn't work this time, tho.
I decided to do a system restore back at the point that I had used HP Advisor, since that was the last time I made note that pen and touch were working. Restore failed because a sfi.dat file was not found (and search didn't find it anywhere either). I tried 5 different restore points, before and after that one, and they all failed. But the first time around, I had touch on the logon screen, just not after windows started. The next time, I had touch but not pen. The next time, I had touch and pen, but only for a period of time (I think HP Advisor may have been the intervening event) before they stopped working.
Oh, and HP advisor does not appear to be actually installing the things on the action list. That could be an issue with Comodo, but it really looks more like an issue with that "mother may I" message from Windows asking for permission to run the program. Often as not, windows reports that the program is not responding. Closing the program with that dialog box actually gives it the kick in the knickers it needs to complete.
A not so great workaround is to use the mobility center to orient the screen when you want to put the thing in slate mode. You can pin it to the task bar (with a little fiddling). Touch is extremely slow to respond in slate mode. For example, it took about 3 minutes to get the screen oriented back around to notebook config, which is 4 "clicks" if things are working right. Pen works sort of OK (although I haven't tried any writing) . Gestures for scrolling do not work.
I am done with the troubleshooting until someone comes up with other targeted ideas.I have been keeping detailed chrono notes.
Again, I hope the information here leads to a solution. This unit is not a functional tablet and I don't want to stay with Vista, neither should I have to since this is supposed to be compatible.

HP CQ41-224 TX : HP Quick Launch Button did not funtion on Windows 7 Home Premium 64 bit

Hello,
I have bought a new notebook HP CQ41-224TX without OS (free dos) and upgrade the momory to 4 Gb.
I have installed this notebook with Windows 7 Home Premium 64 bit and all HP CQ41-224TX driver 64 Bit.
All function on this notebook running well accept Fn+F7 and Fn+F8 (for brightness) do not work.
I have reinstall the HP Quick Launch Button, but nothing changed.
Does Anyone has this problem.? and how to solve this problem.. pls let me konw. Thanks
Regards
Febrianr

Hi lustyln,
I'm having a little trouble understanding all of what you are trying to explain. From what I can tell, it sounds like your PC has a lot of software problems and you want to know what is supposed to be there and what isn't.
For reference, here are your product specifications:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01893242&lc=en&product=4043282
To get your PC software back to how it was when it was first purchased, run a system recovery:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01867418&lc=en&product=4043282
I hope this helps.
...an HP employee just trying to help where I can, but not speaking on behalf of HP.

Faulty Quick Launch Buttons on my Pavilion dv9854ca notebook...

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