Faulty thinkpad usb portable secure had drive

I had set a user and administrator password on my 320Gb "ThinkPad USB Portable Secure Hard Drive", partitionned it, and copied some data on it. All as worked as documented. Then didn't use it for a while.
Now the disk doesn't recognize the passwords set, and doesn't even pass to admin mode: "green-lock + 0" has no effect. Sick of retrying, I finally reinitialized the disk (red+green+2).
Of course all data was lost and the password returned to defaut... but it is still not possible to enter admin mode to set new passwords! The disk is not more secure than any regular USB disk... (or even less if it looses the default password )
- is it a known problem?
- is there a firmware update to fix it ?
Thanks for any help

A colleague and I both have these drives, purchased on different dates from different locations. We BOTH ran into the same issue around the same time. This definitely has to be a bug with the hardware encryption. I'm desperately trying to find out how to fix this piece of junk

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I followed all the instructions from the manual guide but the password cannot being changed.
enter in admin mode, then hold lock plus 9 until led flash in blue
input a new password (of course between 8 and 16 digits lenght)
then the led flash in green three times, but then the led flash in blue and then flash in red and then in blue again as the password had wrong length.
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Thanks,
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Hello Denmark calling.
Solution for you’re:
ThinkPad USB 3.0 Secure Hard Drive problem.
In order to set the Admin pass, you will have to do the following
1. Press 0+OK for 5 sec, enter "12345678" and OK       = BLUE LED   (Admin mode)
2. Press OK+9                                                                        = BLUE LED flashes
3. Enter admin code with correct fashion, and then OK = BLUE LED flashes   (and now most important)
4. Re-enter admin code, and OK                                        = BLUE LED.
This must be done before attempting to change user password. (Obvious reasons)
For User code change.
This can be changed by accessing the admin mode first = BLUE LED
And then
1+OK                                                                                            = BLUE LED flashes
Re-enter user code and OK                                                    = BLUE LED
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Hopes it helps
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I have just bought brand new (April 2013) external USB 3.0 secure hdd. The device connected fine using default user password and I am also able to enter administrator mode. So far so good.
The problem is I am unable to change/delete the default pass.
1) I have tried changing it from user mode using Green+1, after which the diode blinks 3 times in red and goes green, while it should be blue.
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Solved!
Go to Solution.

Hello Denmark calling.
Solution for you’re:
ThinkPad USB 3.0 Secure Hard Drive problem.
In order to set the Admin pass, you will have to do the following
1. Press 0+OK for 5 sec, enter "12345678" and OK       = BLUE LED   (Admin mode)
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And then
1+OK                                                                                            = BLUE LED flashes
Re-enter user code and OK                                                    = BLUE LED
For User code and Admin code there is not mentioned any reference online reference supplied by Lenovo, which tells the new proud owner the correct way to alter standard codes.
But let it be said that in my humble opinion this is a (almost) great product (SSD would make the difference for me personally)
Hopes it helps
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Solved!
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Thanks for the help. None of that fixed the problem, so I've run the tool and sent the results to DisplayLink support as you asked, with a link back to this thread. For your reference I have a Lenovo Service Request Number: 8001961163 on this problem. ( I mention this so we don't duplicate efforts).
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"I have all the latest drivers and updated the UEFI from Lenovo a couple of weeks ago. I restored a Windows 8.0 clone to see if the problem was present at that level, but I had the same problem, so I put Win 8.1 back. It used to work fine up until a week ago when I updated to Win 8.1, but as I said, I regressed to a Win 8.0 image and it persists there now, too.
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