Favorites sync issue. My wife is not interested in my favorites on her MacBook.

My mac synced my favorites with my wife's mac when I installed OSX. How did this happen if the machines are not linked and how do I avoid it in the future?

Are you both syncing to the same iCloud account? If so, go to System Preferences/iCloud and uncheck the Safari option.

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Sync issues with playlists. Not syncing playlists, and now my playlist have disappeared from iTunes. I am Using iTunes 11.1.3 and iOS 7.0.4

Sync issues with playlists. Not syncing playlists, and now my playlist have disappeared from iTunes. I am Using iTunes 11.1.3 and iOS 7.0.4

Hello surig84,
Thank you for providing the details of the issue you are experiencing when syncing your iPad. I recommend reviewing the following article specifically the section titled "Authorize using the correct account name."
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Thank you for using Apple Support Communities.
Best,
Sheila M.

IOS5/Itunes 5 sync issues - music greyed out, not syncing across

Hello,
I am having issues syncing music from iTunes to my iphone and ipad. I use autofill, but have had the same issue when using the sync all music option. All the files are listed in the music tab under the device, but half are greyed out and unplayable on the device (they are greyed out on the device too). There is a sync icon next to the files, but clicking on it does nothing.... I did a clean restore to ios5 and it copied my apps over, but none of my music, pictures etc. This is really annoying can anyone help?
IOS5 GM
Itunes 5

I have been fighting this problem with both my iPhone, my partner's, and my nephew's. It seems to have something to do with music purchased in iTunes vs. music that is ripped, since all my ripped music transfers fine and stays put.
On the other hand, downloaded content shows up doubled (one black, one grey) when I look at my music through the iTunes, just like that screen cap. As long as there's a "black copy" showing, it plays fine on my iPhone 4s, but I find I have to remove the greyed out copies manually and then manually transfer from my iTunes library or from the purchased option on the phone itself. In other words, if the music on the phone in only greyed out copies, and it's not on the phone, it doesn't transfer manually unless I first delete the greyed out versions. -- And then the greyed out versions magically reappear after it contacts the cloud and backs up.
I also sometimes end up with doubled copies, and my albums don't all sort the way they should -- so for example some Diane Schuur shows up under the artist name, and some shows up under albums. To put it all together I had to make a playlist, which is stupid.
Finally, there are some 46 items it tries to sync everytime I do any wi fi syncing of anything with my phone. I have no idea what that is.
I'm tempted to wipe and let all iTunes content be restored from the iCloud, a process that would require an overnight restore. I'm guessing that might solve the problem, but why should it all be this hard? Does Apple look at these comments, because I notice there are several different threads on this site concerning the music app and the iTunes/syncing issue?
Bill

Exchange Active Sync issue - Xiaomi Redmi 4G Note or MIUI android 4.4.4

Dear All,
We are in technical support for exchange active sync. We are getting number of calls from Redmi 4g note device users, as they are unable to configure or change their password in particular device model(Redmi
4g note, android version 4.4.4 Kitkat).
The same password is working well and good in Outlook, Webmail and other android/IOS devices.
Steps taken as of now:
User formatted the handset, flash the device and Hard/Factory reset,
Disabled the active sync service & enable again for users from exchange server,
Removed accounts from webmail.
We download some apps from play store and tried but no luck.
While configure exchange active sync in Particular model users are getting error as "User name and password incorrect".
There is no issue from exchange server and user account. as same is working fine in other devices. This issue happening for more that 10 users and receiving more calls day by day.
I request anybody to take it forward and provide the solution/suggestion, if it is a known bug for particular device model. Please confirm back.
We are waiting for someone valuable reply. Many thanks in advance.
- Senthilkumar.

ActiveSync clients are developed by the device manufacturer and/or its operating system developer. I recommend you contact their technical support or find and post to a forum specific to that device.
Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

Exchange Active Sync issue - Xiaomi Redmi 4G Note or 4.4.4 Kitkat

Dear All,
We are in technical support for exchange active sync. We are getting number of calls from Redmi 4g note device users, as they are unable to configure or change their password in particular device model(Redmi
4g note, android version 4.4.4 Kitkat).
The same password is working well and good in Outlook, Webmail and other android/IOS devices.
Steps taken as of now:
User formatted the handset, flash the device and Hard/Factory reset,
Disabled the active sync service & enable again for users from exchange server,
Removed accounts from webmail.
We download some apps from play store and tried but no luck.
While configure exchange active sync in Particular model users are getting error as "User name and password incorrect".
There is no issue from exchange server and user account. as same is working fine in other devices. This issue happening for more that 10 users and receiving more calls day by day.
I request anybody to take it forward and provide the solution/suggestion, if it is a known bug for particular device model. Please confirm back.
We are waiting for someone valuable reply. Many thanks in advance.
- Senthilkumar.

Hi,
Please try run below command to double confirm the authentication of ActiveSync:
Get-ActiveSyncVirtualDirectory | FL Identity,*URL*,*Auth*
Additional, I find an blog about A script to troubleshoot issues with Exchange ActiveSync:
http://blogs.technet.com/b/exchange/archive/2012/01/31/a-script-to-troubleshoot-issues-with-exchange-activesync.aspx
Since this issue related to ActiveSync, We recommend contact Mobility and ActiveSync Team so that you can get more professional suggestion.
Please refer to:
https://social.technet.microsoft.com/Forums/exchange/en-US/home?forum=exchangesvrmobility
Thanks
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Allen Wang
TechNet Community Support

Iphone 4 sync issue - My iTunes is not able to sync the iPhone 4. I'm using windows 7 32bit. At the first step it gets stuck refelcting backing up the phone then nothing happens for ages. I'm using the latest iTUnes version, does anyone have similar prob

My iTunes is not able to sync the iPhone 4. I'm using windows 7 32bit. At the first step it gets stuck refelcting backing up the phone then nothing happens for ages. I'm using the latest iTUnes version, does anyone have similar prob??? There are no error codes which appear and the iTUNES just gets hanged, is there a solution?

Remove the song in question from the sync list and see if the rectifies the problem.
If it does, then iTunes believes the song no longer exists on your drive and that will need to be corrected.

Sync Issue: 4 Items could not be synced. See iTunes for more information.

I can't get rid of the four grayed out songs that show up under music on my iPhone through iTunes.
Here's the situation:
In my iTunes library on my computer I only have the one song: Lake of Fire.
When I look on my actual iPhone only that song shows up.
But on iTunes when I look at the music section of my iPhone I see those four grayed out songs and the one song I actually have.
I tried re downloading each of those songs, but when I do it doesn't get rid of the grayed out one, only makes another one that works like the Lake of Fire song.
I've tried to manually manage my music and delete them manually, but when I re-synced they would come back.
I have also tried solutions posted that are supposed to fix my problem but they don't.

Were they purchased with the SAME Apple ID you have registered the phone with?

Not interested in a generic discussion. Interested only in tech support to resolve the issue.

Interested only in tech support to resolve the issue previously noted. Not interested in a public forum discussion.

iquniverse,
This is a thread in a public forum.
I believe the right place to try is Customer Care (tick I Still Need Help and hope for an agent available for a chat),
http://helpx.adobe.com/contact.html
or Adobe Support (phone),
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html

Audio Sync Issue on Export

Hello,
I have an issue with an export that I am attempting to do. I have used 50 still photos (psd) and created a slide show in after effects. It is working well. I attempted to create 4 comps made from standard dv footage. 720 x 480 from video cameras in the 1990s. I need to export out eventually to 1920 x 1080 for showing on our TV channel. It would be a .m2t format. When i attempted to do a test export, everything worked fine....the photo comps were good, the only problems were the video clips that had video/audio sync issues.
I am not sure what the problem is exactly. I feel my workflow is not right and that is leading to this issue.
I created the 50 slide comps in AE
I then used the hour long DV clips in PrPRO to make sub clips (about 30 seconds each, total of 8)
I rendered these out to then import into AE
imported into AE and made comps out of them
then render out a test file that would be my finalproject in mpeg format.
I would like to not render the video a second time and would like, basically to take my AE photo comps straight to prmiere pro to insert the DV footage but don't know how exactly to do that.
Is there something that you can recommend.
Thanks,
M

We need to know a lot more to help you. Please provide answers to the questions listed here: "FAQ: What information should I provide when asking a question on this forum?"

Audio Slipping (Sync issues) steaming video.

Hey all,
I was wondering if this had happened to anyone else.
Since updating to Yosemite i've noticed a real problem when streaming video online through my web browser.
Regularly whilst watching a video there is a crackle on the audio track, then a second of the audio is repeated almost like an echo.
When this happens however the video caries on meaning the audio and video are out of sync.
This occurs on everything from Netflix, Youtube, DA Clips and other video sharing sites.
It occurs on Google Chrome, Safari and Firefox.
The only way to fix the problem and re-sync the audio is to reload the page with the video and begin again.
Unsure whether this is related or not but i've also noticed some slipping of audio when playing music in spotify. But obviously because it has nothing to sync up to you just hear the same word twice and it carries on, kinda like a scratch on an LP.
Would really appreciate any words of wisdom.
I'm currently running OS X Yosemite 10.10.1
Macbook 13inch late 2009 model
2.26 processor
4GB Memory
Many thanks
josh

In case anyone comes across this in the future, I've resolved my issue, and it had nothing to do with audio bit rates. In short, there seems to be a well-documented yet unfixed but in which an export from iMovie can lose sync if there are either slow-motion effects applied to a clip, or if the slow-motion speed is custom rather than pre-set by the software.
I changed my clips to 100% and everything exported fine, with no sync issues. For more on this, see the helpful thread here: http://discussions.apple.com/thread.jspa?messageID=10618532#10618532

Sync Issues (Audio / Video)

Like many others, apparently, I've spent untold hours putting together a ~50 minute project in iMovie '09, only to find that after exporting to iDVD, I lose sync. It's frustrating, but I've seen from this and other forums that it happens, and is related to using source material that is not 16 bit audio. In this case, my sources include horrible camera phone video, some video out of point and shoot still cameras, decent DV footage, and some high def out of a Canon 5D Mark II. So fair enough, but some questions about how to get out of this jam :
1. If I go through the clips in the project and look at them in Finder, or QT, or VLC, I can sometimes tell whether they are 16 bit, 8 bit, or whatever. But sometimes it just doesn't say. So I'd be grateful to learn how to tell for sure.
2. Once I've figured out which clips are not 16 bit, how can I make them so? Can I open those clips in QuickTime or VLC, for example, and export them out in another format that will not cause the audio sync issue? Is Garage Band of any help here?
3. Once I've turned everything into 16 bit audio, will it be sufficient to replace the offending events in the Event Library and then in the Project, or is that Project now irretrievably tainted with the other audio forms?
4. Is there a better way than what I'm suggesting in 2 and 3, above? For example, can/should I copy parts of the project into new projects, export them out in certain formats (which ones?) and then try to reassemble those exports into yet another new project in iMovie?
5. I do not have iMovie '06, and do not have access to it. But if I did, what would I do with it to make this better?
I do have Final Cut Express, but I don't really have the stomach (or more importantly, the time) for rebuilding this project from scratch. But if you tell me that's the only way out, I guess I'd do it.
Many thanks in advance for your help.

In case anyone comes across this in the future, I've resolved my issue, and it had nothing to do with audio bit rates. In short, there seems to be a well-documented yet unfixed but in which an export from iMovie can lose sync if there are either slow-motion effects applied to a clip, or if the slow-motion speed is custom rather than pre-set by the software.
I changed my clips to 100% and everything exported fine, with no sync issues. For more on this, see the helpful thread here: http://discussions.apple.com/thread.jspa?messageID=10618532#10618532

Sync issues with outlook and office 365

one computer keeps getting sync issues. This does not have issues with any other computer in the same 365 account.
i have already recreated the outlook profile but the error still comes up in the sync issues folder.
the error log says:
17:58:39 Synchronizer Version 12.0.6672
17:58:39 Synchronizing Mailbox 'xxxxxx'
17:58:39 Synchronizing Hierarchy
17:58:40 Synchronizing server changes in folder 'Inbox'
17:58:40 Downloading from server '[email protected]'
17:58:53            8 item(s) added to offline folder
17:58:53 Synchronizing server changes in folder 'Drafts'
17:58:53 Downloading from server '[email protected]'
17:58:53 Synchronizing server changes in folder 'Junk Email'
17:58:53 Downloading from server '[email protected]'
17:58:54            1 item(s) added to offline folder
17:58:54 Done
17:59:07 Microsoft Exchange offline address book
17:59:07                  Not downloading Offline address book files.
A server (URL) could not be located.
17:59:07         0X80004005
Regards Jake Gardner If you found this post helpful, please give it a helpful vote. If it answered your question, remember to mark it as an Answer.

Hi,
Do you mean other machines that configured with the same email account don't have the issue?
Have you ever tried to manually download the Offline Address Book? On the ribbon, go to SEND/RECEIVE tab>Send/Receive Groups>Download Address Book...
If issue persists, please first check that the Background Intelligence Transfer Service (BITS) service is running:
Go to Control Panel\All Control Panel Items\Administrative Tools, and then click "Services".
In the list of services, click "Background Intelligence Transfer Service", and then make sure that the status of this service is set to "Started".
Outlook uses BITS to connect to the URL that's provided by the Autodiscover service. (Outlook use Autodiscover service to automatically configure themselves for access to Exchange server.)
Hope this helps.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

(ios5 ipad bugs)I can't get changes of album art, artist, album and other tags to show up in the iPad music player, but they show up correctly in the iTunes device view. Certain random songs do not sync correctly. Wifi sync hasn't worked yet.

(ios5 ipad bugs)I can't get changes of album art, artist, album and other tags to show up in the iPad music player, but they show up correctly in the iTunes device view. Certain random songs do not sync correctly. Wifi sync hasn't worked yet.
I mostly use technology for education and professional audiovisuals and lights.
I don't sync music because I use music from at least 4 different computers. (manually mange music)
I use my iPad to play performance tracks for church and a local gospel group out of our church, Won4Christ.
I chose to buy the iPad because the laptop of one of the group members (dellxps running iTunes) was randomly losing and mixing up music and I wanted a more stable option that was bigger than my iPod touch.
I tried to add some data to music libraries that I previously added to my iPad, but the data only shows up when looking at the device in iTunes.
Wifi sync has not worked on either my laptop or desktop ( both running windows 7 enterprise 64 and newest iTunes) not really a big issue, but very annoying
When browsing through library playlist albums on the iPad, random artwork shows up on playlists with no artwork that you touch while dragging, and it does not go away until you change to another navigation tab and back.
Random songs out of hundreds that I added showed up in iTunes grayed out with a sync circle beside them. Those songs would play back okay on the iPad but were unplayable through the iTunes device view. I had to delete the songs manually through the library along with the playlist and add them again.
These seem to be major stability bugs in the "new" music app and iTunes. My only option right now seems to be to delete the songs that I want to change and re-add them with the changes already applied rather than changing the id3 tags and artwork on the existing music. I hope apple will release updates to resolve these issues.
Thank you for actually making it to the end of this manuscript of annoyances.

Just wondered if anyone had any other suggestions.

Outlook Sync issue - Calendar Note Field not synci...

Hello
I recently bough a 6233.
Very happy with the phone BUT for one issue.
I work from two offices and planned to use the phone to carry meeting & appointment data between two computers (syncing both).
When I sync with outlook the large notes field at the bottom of each calendar item is not synchronised. This imho is a vital field.
Searching this forum, I have noticed quite a few others with the same problem. Has this been fixed/rectified?
Using:
Nokia PC Suite 6.82.22.0
Outlook 2003 (all the latest updates)
Win XP (all the latest updates)Message Edited by iogrady2 on 15-Jan-2007
09:56 PM

Hi,
I am just wondering if anything has changed in the year or so since the last posting?
I have recently bought an E61i and I am seeing similar behaviour when I try synchronising with Outlook 2003. I have the latest PC suite installed.
To be more precise:
I can create a notes entry in the calendar item on my PC. It WILL sync to the E61i. But if I edit that field on the E61, it WILL NOT sync back to the PC.
Interestingly though, I can create a fresh calendar entry, put something in the description field and that will sync to the PC. I can edit that on the PC and it will sync back to the E61i. But if I then change it on the E61i it WILL NOT sync back to the PC.
Note that I can change other calendar attributes (eg the meeting time) and that always syncs correctly. It's just the notes that behave this way.
I get the same same behaviour for contacts. I can change someone's phone number on the PC or E61i and it will sync to the other. But changes to the notes field only sync from the PC to the E61i.
Lastly, the story is the same for Outlook notes.
My next step would be a remove/re-install in case something happened. (I used to be using Microsoft ActiveSync for my WM5 device - with the E61i replaced - so maybe there's something left over from that). But before I did that, I wanted to check to see if what I am seeing is expected (ie consistent with others).
Thanks

When i try to connect my iPhone 4S into iTunes through wifi or USB it will not connect the other thing is when i hook up my iPad into iTunes it will connect through wifi but not USB? Now is this a issue with my iPad and iPhone or is this iTunes?

When i bought my iPhone and my iPad they both were on iOS 7.0.2 i updated them shortly after thinking the new iOS 7.0.4 was better. i see its not but they both worked great with iTunes before and after the update. My question is why is my iPhone not connecting to iTunes? it will not connect through USB or wifi and i know that the setting to do that is turned on. my iPad connects through iTunes through wifi but not USB. This isnt making any sense but i wanna know is this a iTunes issue? or is it my phone and iPad??

This can sometimes be the result of a faulty/damaaged USB sync cable. Do you have another cable you could test it out with?
B-rock

Favorites sync issue. My wife is not interested in my favorites on her MacBook.

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