Fax and scan not showing network contacts

Was bumped from the office Q/A forum
http://answers.microsoft.com/en-us/office/forum/office_2010-outlook/fax-and-scan-not-showing-network-contacts/4bf79dbd-a2cc-4a96-a8cd-bbdb01746a5c
Just going to jump right to it, let me get the picture painted
windows 7 x32 office 2010 (also tested on office 2013
shared contact book from a networked pc
I open the fax and scan click to and/or contact buttons the shared contacts show up just fine
setup and activate an email account Imap/POP
repeat the process and only the outlook contacts show up
remove the email profile and the contact are back
all pc are domained
i have 5 other pc that don't have this issues
4 win7 x64 offices 2013
1 win7 x32 office 2013 (hosting the address contacts)
From what I can find most are having the opposite outcome that the outlook contacts are not showing up.

Hi Sean,
As per the description, I understand that a shared contact book cannot show in Windows Fax and Scan. There is not so much we can do on Office side, I'd suggest you check on Windows client side.
This is the forum to discuss questions and feedback for Microsoft Office client. I would suggest you to post in the forum of
Windows 7 as Windows Fax and Scan is a Windows feature:
https://social.technet.microsoft.com/Forums/windows/en-US/home?category=w7itpro
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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