Fax Error Report

Hi all,
I am getting a fax error report that prints randomly and is not followed by a received fax.  I ran the fax test and it passed and came back without any known problems.  I have been receiving faxes daily, but not as many as before and I am wondering if I am not receiving faxes.  The error report does not show where the fax came from. 
Can anyone help?
Appreciative,
kelseypt

Hi kelseypt,
Welcome to the HP Support Forums! I see you keep getting Fax error reports printing from your HP Printer, this happens randomly.
To better assist you can you please let me know the following:
1. What is the Exact model of HP Printer you are using?
2. What is your current Operating system, Windows or Mac and which version?
3. How is the printer connected, USB or Wireless?
4. Do you get any error messages when you send a fax?
I look forward to hearing from you so we can get started!
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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