Fax from HP all in one. keep getting error 403 .

Happening more lately but not on 1 to 2 pg faxing. keeps posting error 403or388. how do I correct this problem very frustrating. Do I need a new printer/fax

Hi lrkramer5730,
Welcome to the HP Support Forums. I understand that you have been issues trying to fax using your HP printer.
To better assist you, would you please provide some additional information:
What make/model/product number of HP printer do you have? How Do I Find My Model Number or Product Number?
How is the printer connected (USB cable, ethernet, or wireless)?
What operating system are you using on your computer? whatsmyos.com
If you have a HP printer that needs a fax cable, are you using the one that came with the printer?
Does this happen with only one number or all numbers?
If you have an eFax printer, are you still connected to web services? Easiest way to check is to see if you can print your web services information sheet.
If you have an eFax printer, are you able to log into your eFax account at eFax.com?
Is the printer plugged directly into a wall outlet?
Thank you.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

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