Fax from Win8 on HP Officejet Pro 8500 A910

I'm trying to fax files from my PC (with Win8) through my HP Officejet Pro 8500 A910 All -In -One. 
The manual says to choose the fax option in "Print". No such option exists.
Does anyone know what Drivers or Software to install to get this to work? I can Scan , and print but not fax.
I downloaded and installed the latest drivers and firmware from the HP website but nothing new shows up in the print option.
Thanks,
K
This question was solved.
View Solution.

HI KentHP, I'm glad I was able to help!
I would recommend page 92 of the HP Officejet Pro 8500 (A909) All-in-One Series User Guide to find information on setting up fax re-dial.
Thank you for posting on the HP Forums!
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Jamieson
I work on behalf of HP
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Similar Messages

  • HP Officejet Pro 8500 A910 printer/scanner/fax

    Dear Forum,
    I have experiencing problem to scan on this product but I can print my work from the computer.
    The message appear from my computer:
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    The message from the unit HP Officejet Pro 8500 A910 screen:
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    - HP software installed properly or otherwise I cannot print my documents from the computer, the problem I cannot scan.
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    Welcome to the forums Joanda!
    I saw your post about the issues you are having with scanning and would like to help!
    Please let me know which model of printer you have:
    HP Officejet Pro 8500A e-All-in-One Printer - A910a
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    Also let me know which operating system you are running on your computer.
    Thank you!
    R a i n b o w 7000I work on behalf of HP
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    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • HP Officejet Pro 8500 A910 Premium will not fax from computer with Windows 8

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    This question was solved.
    View Solution.

    Alright, I spoke with some of the engineers and they suggested the next few steps. First, here is a thread on an MS forum about removing a driver in an alternate fashion.
    http://technet.microsoft.com/en-us/library/cc730875.aspx
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  • Unable to send fax Fax-HP Officejet Pro 8500 A910

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    Welcome to the forums @Tomalene ,
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    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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    Hello,
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    This question was solved.
    View Solution.

    Hi,
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    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

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    Okay, I have found the solution to about 85% of your problems. Just throw it away (J/K). What I did was.......
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  • Officejet Pro 8500 A910 Not Printing & Heads won't clean.

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    Hey , Welcome to the HP forums! I hope you enjoy your stay here. I see that you are having some issues with printing from your Officejet 8500A. I can help with that. This document outlines how to troubleshoot print quality issues with your printer. If that fails then this document will assist you with cleaning the printhead. If after following those documents then the printer itself is going to need to be replaced. You can contact HP support by clicking on this link. On the next page scroll to the bottom and fill out the form. When that is completed you will find some information on how to contact HP directly. If this resolves your issues then please let others know by clicking on Accept as Solution below my post.
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  • Can't setup scan to email with google apps for your domain (HP Officejet Pro 8500 A910 Printer)

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    Welcome to the forums Joanda!
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     HP Officejet Pro 8500A Plus e-All-in-One Printer - A910g
     HP Officejet Pro 8500A Premium e-All-in-One Printer - A910n
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    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Hp officejet pro 8500 a910 software will not open

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    Hi @SandraDee1961,
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    Uninstall the software. Uninstalling the Printer Software.
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    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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    install full feature driver from HP website...
    Although I am working on behalf of HP, I am speaking for myself and not for HP.
    Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
    If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
    Happy Troubleshooting : )

  • Printer problems with Officejet Pro 8500 A910

    Dear all,
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    Kind regards,
    Onno

    Hey Onno,
    I see you have several items listed about your Officejet Pro 8500a (A910 series) printer.  The main issue that stands out is the print quality issue.  I would advise starting here with your printer.  
    From your information I can see that refill or remanufacture cartridges have been used in this printer at some point.  It is possible that the ink from these cartridges have damaged the internal ink system of the printer.  If you have performed all the troubleshooting steps for the print quality issue you are experiencing, then the next step is going to be replacing the printheads of the unit.
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    The 8500a requires all cartridges be available even if you are simply printing in B&W.  If the cartridges are low, then you will have to replace the cartridges as needed.  Typically by the design of this printer, however, print quality issues do not follow ink levels in the cartridges as ink is piped to the internal printheads, thus even with empty cartridges there is some ink remaining in the system.
    The printheads for the 8500a can be found at most HP certified retailers if you decide to attempt replacing them as a step towards resolving the issue.  As to the cartridges, I would advise using genuine HP cartridges as HP ink is designed with HP printers in mind.  For information about refilled/remanufactured cartridges please click here.
    Hope this helps in getting the print quality issue alleviated,
    Jason
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
    I am not an HP employee.

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