Fax machine will get faxes, but can't recieve them. My fax shows a big RED X

My HP Office jet premium. Can recieve faxes, but can't send them a BIG RED X shows up on my fax machine??? I am not a verytechy person so please respond in plain engish,haha.

Hi @COWGIRL58,
Welcome to the HP Forums!
With your being able to receive faxes but not send, I will suggest you go through this Cannot Send or Receive Faxes document. I realize you are able to receive, but the steps should still help
Let me know how things go for you!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

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